Name: Hampton Inn & Suites Mountain View
Address: 390 Moffett Blvd., Mountain View, California, United States of America, Mountain View, California, US
Price range: US$137–US$931 per night
Rating: 8.43

What guests think

Travellers describe Hampton Inn & Suites Mountain View as conveniently located near Castro Street, Caltrain, and event venues like Shoreline and Levi’s, with a generally satisfying free hot breakfast, though on-site parking can be tight or limited at busy times.

Rooms are often spacious and quiet with comfortable beds, but several guests report thin walls and hallway noise, plus occasional loud air conditioners or fridges. Cleanliness receives strong praise overall, with a few lapses and minor maintenance issues such as wet carpet or lingering odors. Service is frequently welcoming and helpful, though a minority mention inconsistent front desk responses, billing confusion, or a canceled reservation. Expect a well-located, good-value stay suited to downtown and event visits if you can tolerate some noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free on-site parking is appreciated but can be tight or limited at times. Guests like the fitness center and outdoor hot tub, though the spa was closed during at least one stay.

Related guest reviews

10

Daniel

13 Aug 2025

·

Stayed 2 nights

Overall the stay was great. The staff was helpful, the room was clean and spacious, and the surroundings was quiet and convenient. The parking was limited and chaotic.

10

Konstantin

25 Apr 2023

·

Stayed 1 night

Underground garage.

6

Ashley

4 Sept 2023

·

Stayed 1 night

We had to park across the street that night. Very limited parking

10

Jeremy

21 Apr 2023

·

Stayed 2 nights

Very clean and quiet. We were bummed the spa was closed because that was the primary reason we booked here, but overall it was a very nice stay. We would definitely stay here again.

8

Kathleen

27 Nov 2023

·

Stayed 2 nights

Very comfortable hotel with a decent free hot breakfast. We enjoyed the hot tub, too. The only reason it’s not 5 stars is the walls and floor must be thin as we heard stomping when in our room. Luckily, it didn’t keep us awake. Very comfy beds and pillows.

10

Kathy

2 Jan 2025

·

Stayed 6 nights

This was a great location for Levi’s stadium. Train drops you off right at the stadium. Breakfast was delicious with a lot of choices. Hot tub was great!! We enjoyed our stay and would definitely return.

2

Marni

17 May 2024

·

Stayed 1 night

There is not enough parking to stay with a trailer. I will not be able to stay.

8

Sinh

24 Apr 2025

·

Stayed 1 night

The hotel is fairly new. Good parking.

10

Liliya

8 Jul 2023

·

Stayed 3 nights

Friendly staff, quiet location, hot breakfast, jacuzzi on site

10

Charles

6 May 2025

·

Stayed 1 night

Parking outside the building is tight

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Cleanliness

Reviews consistently highlight very clean rooms and public areas. A few guests noted lapses or maintenance issues like missed items in rooms, wet carpet, or lingering odors.

Related guest reviews

8

Linda

7 Jun 2025

·

Stayed 2 nights

Very clean and well located. We stayed two nights for a family trip. The sofa bed has seen better days and my husband complained of back pain. Breakfast was exceptional with different options each day.

10

Mark

16 Dec 2023

·

Stayed 1 night

This has been one of the cleanest and nicest hotels we have stayed at in the bay area. The room was clean and well taken care of. The lobby was clean and thier front desk staff was amazing. Also thier breakfast was delicious they have some many options.

10

Jasmine

5 Oct 2025

·

Stayed 1 night

Clean rooms, and friendly and helpful staff.

4

Cristal

28 May 2025

·

Stayed 1 night

I don’t think the room was cleaned since we found an eyelash strip on the floor and a fruit snack. We would have called the front desk but we were too exhausted to move rooms and we had to be up early the next day. From the outside, hotel looked nice but rooms weren’t clean.

10

Lynda

24 Aug 2025

·

Stayed 1 night

Comfortable, clean, and felt safe. Easy to Uber from hotel to the Shoreline Ampitheatre. Air conditioner worked well, but carpet next to a/c was wet. We did report that at the front desk. Very kind and helpful staff.

10

Issa

15 Dec 2025

·

Stayed 1 night

Clean room, good breakfast, good parking. Would definitely stay again.

10

shirley

30 Mar 2025

·

Stayed 2 nights

Very clean

6

Bo

6 Mar 2024

·

Stayed 1 night

The room was clean but it had a distinct odor of once being a smoker room or a resemblance of such. Everything else was fine.

10

David

31 Dec 2025

·

Stayed 4 nights

Room was spotless and hotel was ideal location to get Light Rail to Levi Stadium. They are in the process of renovating but there is no mess and decorators were very polite and courteous

10

Yleana

5 Sept 2025

·

Stayed 1 night

The rooms were spacious, clean and well maintained. The breakfast was an added bonus!

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Rooms

Rooms are generally spacious, quiet, and comfortable with good beds and useful amenities; some lack USB outlets. Recurring complaints include thin walls and hallway noise, occasional loud A/C or fridge, low toilets or awkward accessible showers, and spotty Wi-Fi in areas.

Related guest reviews

8

Peter

1 Sept 2025

·

Stayed 1 night

Room was clean and staff were very helpful after I encountered Wifi difficulties.

8

Barry

4 Aug 2024

·

Stayed 1 night

Toilet bowl seat broken. Air conditioner very loud

6

Donna

17 Jun 2025

·

Stayed 1 night

I like the location. I didn’t like the room we had. The toilet was broke and loud, and the refrigerator was loud and a humming noise all night.

6

Ruth

28 Jul 2025

·

Stayed 2 nights

The shower floor in the handicap room we stayed in was slippery and my husband slipped and fell in the shower.

8

Caitlin Blair

9 Jan 2025

·

Stayed 4 nights

This is a good spot an hour south of San Francisco. The train is a 3 min walk, and takes yoy all over. Plenty of different food choices too. Only "down side" is the walls are thin. You can hear EVERYTHING around you. The staff was very friendly. Overall good stay.

8

Thomas

20 Nov 2024

·

Stayed 1 night

The trip was for medical reasons. The room was nice but the walls are paper thin and we could hear the neighbors walking, talking and other! Not relaxing

8

TRAVIS

28 Apr 2025

·

Stayed 2 nights

Great Hotel, noisy neighbors. Very thin walls

10

Yleana

5 Sept 2025

·

Stayed 1 night

The rooms were spacious, clean and well maintained. The breakfast was an added bonus!

10

Sanghmithra

21 Jun 2025

·

Stayed 2 nights

The Hampton Inn at Mountainview has a great location, walking distance to the Caltrain station and downtown Mountainview. The hotel is clean and well equipped and we had a good stay. The hotel is located near a main road so you can hear traffic during the night, nothing a pair of ear plugs won't fix. Also, there are no USB plug points for charging in our room. So bring your electronics plug along with your cable.

8

Laura

30 Jul 2024

·

Stayed 1 night

wifi not that good in certain areas

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Service

Most guests find the staff friendly, welcoming, and helpful with smooth check-in. Some reported rude interactions, late or canceled reservations, language barriers, or confusion over bottled water charges.

Related guest reviews

6

Roland

17 Sept 2023

·

Stayed 1 night

It was okay the guy at the front was kind of rude.

10

Jasmine

5 Oct 2025

·

Stayed 1 night

Clean rooms, and friendly and helpful staff.

2

Bill

23 Jun 2025

·

Stayed 2 nights

We didn’t ask for the bottled water when we checked in. The front desk mentioned that it needed to be purchased.

10

Mark

10 Jul 2025

·

Stayed 2 nights

Johnny Johnny on the front desk was very helpful.

10

Jason

19 Dec 2025

·

Stayed 3 nights

Staffs are friendly. Location is great.

8

Simone

31 Aug 2025

·

Stayed 1 night

Convenient location for my event. I requested a late check out at check in but this was not reflected

2

Simon

17 May 2024

·

Stayed 2 nights

Cancelled our reservation and resold the room, because we turned up late. Despite the reservation being PREPAID IN FULL. Big conference in town, so clearly just chasing the profits... Disgraceful service, would never use the hotel or brand again. Refused a refund when complaining through Hotels.com, despite being a Gold member

2

Phornilundy

27 Mar 2024

·

Stayed 2 nights

Was told by receptionist that water is not complementary so we bought 6 bottles of water charged to the room. We had to extend our stay one day and the new receptionist gave us two complementary water. I was charged $56 for 6 bottles of water, high way robbery. Do not recommend this place.

2

Myrna

4 Aug 2025

·

Stayed 1 night

Staff was rude and unhelpful. Had to park my car in the liquor store parking lot.

10

Raymond

7 Jan 2025

·

Stayed 3 nights

Hospitality the moment we walked in got us, Johnny was so humble and welcoming, and he treated us with the highest respect he even called us up ten minutes we got to our room to make sure everything was okay>

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Location

Walkable to Castro Street dining and the Caltrain station; convenient for Shoreline Amphitheatre and Levi’s Stadium, with easy freeway access. Some mention traffic noise from the nearby road.

Related guest reviews

10

PATRICIA

28 Apr 2025

·

Stayed 1 night

Excellent breakfast and very walkable to Castro.

10

Julia

10 Jul 2025

·

Stayed 6 nights

Great experience and perfect walking location to Caltrain station and downtown dining in Mountain View. Very accommodating staff, clean rooms (I’m very fussy about this) and a large variety for breakfast. I would definitely stay here again!

10

Ramesh

5 Jan 2025

·

Stayed 6 nights

Stayed for 6 nights for Xmas vacation. Family of 5. Nice breakfast everyday morning. Ample coffee mostly any time of the day. Ample parking. Loved the downtown at a short walk from the hotel with a large number of restaurants to choose from. There are also a few nice places to eat at right across the hotel. Our room was cleaned at least twice during our stay. Freeways (US-101 and CA-85) are accessible from Moffett Blvd. Due to one-way restrictions on Castro St., there was not a lot of traffic on Moffett Blvd which is always nice. Caltrain station is two blocks away. Google campus is within 5 minutes drive. Overall, we are very pleased with our stay at this place.

10

Rajee

6 Jun 2025

·

Stayed 1 night

Since the property was close to freeway it was easy to get there. The front desk manager was professional and check-in was quick. Our room was spacious, comfortable and good amenities. Comfortable bed. The only problem was that our room was facing the exterior wall of the hotel's extension. While we had natural light it was kind of filtered. The staff was quick to respond to questions about the air-conditions control panel. My suggestion would be to put some kind of instructions on the window wall unit not to make any adjustments on it but to use the digital unit on the wall across the room. Otherwise our stay was very good.

10

John

30 Sept 2025

·

Stayed 5 nights

Nice easy walk into town and close to where I was working.

8

Daniel

30 Jun 2025

·

Stayed 1 night

Easy 5 minute walk to Mountain View Main Street. Lots of dining options

10

Tina

9 Jun 2025

·

Stayed 1 night

Was convenient and perfect for what we came up for the location was close to the venue

10

LYNETTE

28 Dec 2024

·

Stayed 4 nights

Great stay, I’d stay there again. Clean and convenient location.

10

Kathy

2 Jan 2025

·

Stayed 6 nights

This was a great location for Levi’s stadium. Train drops you off right at the stadium. Breakfast was delicious with a lot of choices. Hot tub was great!! We enjoyed our stay and would definitely return.

10

Sanghmithra

21 Jun 2025

·

Stayed 2 nights

The Hampton Inn at Mountainview has a great location, walking distance to the Caltrain station and downtown Mountainview. The hotel is clean and well equipped and we had a good stay. The hotel is located near a main road so you can hear traffic during the night, nothing a pair of ear plugs won't fix. Also, there are no USB plug points for charging in our room. So bring your electronics plug along with your cable.

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Dining

Complimentary breakfast is widely praised as good to excellent with hot options and 24/7 lobby coffee. A minority found it basic or average.

Related guest reviews

8

Yihang

2 Jan 2025

·

Stayed 2 nights

Good breakfast

10

Suzanne

28 Sept 2025

·

Stayed 1 night

We were here for a concert at Shoreline. The room is quiet, and the bed was very comfortable. Breakfast was good and looked fresh. All the staff all were friendly and welcoming. Uber to the concert was easy, however couldn’t get a ride back so we walked. The walk back was safe and took about 45 minutes because there was a lot of foot traffic to the freeway. Absolutely would stay again!!

10

Issa

15 Dec 2025

·

Stayed 1 night

Clean room, good breakfast, good parking. Would definitely stay again.

8

WILLIAM

27 Sept 2025

·

Stayed 1 night

Great place to stay if you are attending anything at the shoreline amphitheater. Breakfast is nothing to write home about, but it’s free.

8

ambur

6 Jul 2025

·

Stayed 2 nights

Clean room. Quiet. I wish they had more for breakfast though

10

Kyle

15 Jan 2025

·

Stayed 4 nights

This property is located a short walk from the eateries along Castro Street. The complimentary breakfast was great, and they had complimentary coffee/hot water available in the lobby 24/7.

10

Cecilia

21 Jul 2025

·

Stayed 2 nights

This was a very nice stay. The rooms were wonderful. Breakfast was great and staff was very friendly.

8

Jared

23 Feb 2023

·

Stayed 3 nights

Hotel was nice, area seemed safe. Breakfast was not that great but the waffles were ok.

10

Christopher

14 Jul 2025

·

Stayed 2 nights

Our room was well kept, and the beds super comfortable! Public areas were clean and the breakfast options were varied and fresh. Staff was okay, so overall a pleasant experience.

10

Hiromi

19 May 2025

·

Stayed 1 night

Really good place to stay for the price I paid for. Best free breakfast overall!

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$210
February	US$244
March	US$270
April	US$217
May	US$230
June	US$265
July	US$222
August	US$207
September	US$262
October	US$258
November	US$192
December	US$172

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $931	17 $249	18 $143	19 $145
20 $137	21 $326	22	23 $454	24 $248	25 $145	26 $312
27 $215	28 $360	29 $360	30 $346

Su	Mo	Tu	We	Th	Fr	Sa
				1 $263	2 $173	3 $192
4 $178	5 $311	6 $440	7 $433	8 $398	9 $198	10 $186
11 $294	12 $432	13 $473	14 $453	15 $279	16 $244	17 $171
18 $228	19 $322	20 $352	21 $349	22 $269	23 $147	24 $144
25 $255	26 $363	27 $607	28 $557	29 $346	30 $150	31 $143

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Monthly average prices

About this property

Location

Room options

2 Queen Mobility Access Roll in Shower Nosmok

King Studio Hearing Access

1 King Mobility Hearing Accessible Ri Shower Nosmok

1 King with Sofabd Microwithv Fridge

King Room Hearing Access

King Room with Accessible Tub Mobility and Hearing Access

King Studio Suite with Sofa Bed

2 Queens Hearing Accessible

Queen Studio Suite with Two Queen Beds

King Studio

1 King Mobility Hearing Access Roll-In Shower Studio

Room with Two Queen Beds

King Room with King Bed

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Hampton Inn & Suites Mountain View

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