Holiday Inn University Plaza-Bowling Green by IHG

Should have told us you were remodeling. My trip required me to sleep during the day. Was exhausted the whole time.

Neighborhood was very good so we expected it to be a nice place to rest for the night. The hotel is under construction but that part was ok. Room was very dated and old feeling. Neighbor room was smoking weed in the room. We had a baby with us and couldn’t have him breathing that all night. Asked to please switch room for baby’s health reasons and was told they would send maintenance up to deal with it. Never seen maintenance and situation was ongoing all night. No Ice machines worked in building and there was no vending machines or soda machines. Had to buy drinks from front desk. Front desk was not very friendly at all considering we had to go back to her for every little thing. Not the worse place we’ve stayed but definitely better options in the same area.

Undergoing renovations. I had to check out after one night. The noise was unbearable. The staff are great and I have stayed here several times before. I will absolutely return after the renovations are complete.

I stayed 3 nights. My room was not cleaned any of the days I was there. The clerk that checked me in was unable to charge the correct credit card and also only charged me for one night stay. This took a little time to correct at time of check out.

Stayed for 2 nights. We were unaware of construction going on starting each morning at 9 AM, which was a minor inconvenience. Quiet hours are supposed to be from 10 PM to 7 AM. Both nights but especially the 2nd night there was a large contingent of kids running around in the lobby playing with kazoos and kicking balls around all while screaming. I finally called the front desk and they said the manager on duty was working on it- it continued to get even louder the next 20-25 minutes. This is a nice property and I am sure will be really nice once renovations are done- our room was good size but like others have mentioned it was a little musty and even found a fruit loop behind a curtain. As someone who enjoys working out, the fitness center was ok but wish it could have had more weight equipment especially for a hotel this size. Would probably not stay here again until renovations are done.