Is parking available at the hotel?

Self parking is available on-site for a fee of USD 20 per day, which includes in/out privileges.

What type of breakfast is offered?

A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM, featuring a variety of options to satisfy different tastes.

Are pets allowed at the property?

Pets are allowed with a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The hotel offers several accessibility features including elevators, a wheelchair-accessible registration desk, and a wheelchair-accessible pool. Additionally, there are step-free entrances and well-lit paths to the entrance.

Where is the hotel located in relation to local attractions?

The hotel is situated in Downtown Buffalo, within a 5-minute drive of Sahlen Field and Buffalo and Erie County Naval and Military Park. It is approximately 1.1 miles from Canalside and 1.2 miles from KeyBank Center.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool and a hot tub, providing a relaxing space for guests. The operational hours are not specified.

Are children allowed at the hotel?

Children are welcome at the property, and kids can stay for free up to a certain age, though the specific age limit is not mentioned.

Does the hotel provide extra beds or cribs?

The hotel offers cribs and rollaway beds, subject to availability. Guests are encouraged to request these in advance, and additional charges may apply.

Hampton Inn & Suites Buffalo Downtown Hotel

Average nightly price at Hampton Inn & Suites Buffalo Downtown by month, last 12 months (USD)
Month	Average price
January	US$183
February	US$185
March	US$222
April	US$253
May	US$264
June	US$297
July	US$270
August	US$229
September	US$253
October	US$255
November	US$253
December	US$205

What guests think

Across reviews, Hampton Inn & Suites Buffalo Downtown is praised for its walkable downtown location, friendly staff, spacious rooms, and generally clean facilities, with many guests enjoying the free breakfast and convenient pool, hot tub, and gym.

Recurring downsides include frequent check-in delays with rooms not ready, noise from nearby nightlife or certain rooms, paid parking, and occasional maintenance or amenity issues such as hot water, HVAC, elevator noise, or temporary pool and hot tub closures. Cleanliness is often strong, but housekeeping frequency and follow-through vary, and a few guests reported bathroom or pest issues. Expect a convenient, comfortable base downtown with standout staff, but plan for possible waits at check-in and urban noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests frequently highlight the indoor pool, hot tub, and gym as positives, though occasional closures or temperature issues occur. Onsite parking is available but paid and sometimes tight; keycard access adds a sense of security.

Related guest reviews

8

Sandy

21 Dec 2024

·

Stayed 1 night

I stayed here with 2 children (6&8) and we had a great stay. We walked to an evening show at Shea’s. The room was clean. We were disappointed to find that the pool and hot tub were out of order the first night of our stay, but it was fixed the next morning. We would definitely stay there again.

10

Marlene

29 Jun 2024

·

Stayed 1 night

I liked the ease of parking and the fact that you used your key to enter the building and to use the elevators. It made it feel very safe.

10

Amberia

1 Sept 2025

·

Stayed 1 night

From check-in to check-out, the service was flawless! The free breakfast had tons of options 🍳🥐, the pool was warm and the hot tub was perfectly hot —plus open until 11 p.m. for late-night relaxation after shopping . Beds were super comfortable and the whole process was smooth and easy. Parking is $20, but we found free street parking on weekends if you can grab a spot. Overall, an amazing place to stay—awesome experience and we’ll definitely be back! ✨👏

10

Perla

12 Aug 2025

·

Stayed 1 night

Pool was nice, gym area was clean and equipment, nice sized room. Breakfast was good. Enjoyed our stay here.

10

Rajesh

6 Jul 2025

·

Stayed 2 nights

Parking price too high

10

Kate

11 Jul 2025

·

Stayed 1 night

We didn’t have a chance to go around town as we had just been to the falls. But the hotel and pool were in great shape.

6

Carl

30 Jun 2025

·

Stayed 2 nights

The pool was not working an it was my son birthday pool party i ask if it would be up sometime that day staff said no after taking kids out an canceled to new date upon getting back it was working unbelievable SMH

10

Kerri

17 Apr 2024

·

Stayed 1 night

This is a really beautiful hotel. Nice gym and beautiful pool and jacuzzi. The staff are so nice. We arrived and hour early and they found an available room for us so we could check in. Awesome experience all around! I highly recommend it.

10

Crystal

9 Jun 2025

·

Stayed 2 nights

The hot tub was wonderful! The breakfast was great!

10

Stacy

25 Jul 2023

·

Property and amenities great. Hate to have to pay for parking as there really were no other parking options. Parking lot is tight in areas.

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Cleanliness

Many reviews describe the property and rooms as very clean, with friendly housekeeping. However, cleanliness can be inconsistent, with reports of dirty showers, mold, pests, lingering odors, and missed details.

Related guest reviews

10

Elizabeth

19 Oct 2025

·

Stayed 3 nights

Very clean and comfortable.

6

Lisa

17 Mar 2025

·

Stayed 2 nights

The room smelled terrible. There were stains in the carpet and on the curtains. The bathroom was empty of supplies besides towels. Staff was wonderful- but honestly the place needs a good once over for cleanliness.

10

Judith

15 Aug 2025

·

Stayed 2 nights

Room was large and comfortable. Bath was big as well. Very clean and quiet.

10

Andrew

16 Nov 2024

·

Stayed 1 night

Clean with big rooms.

10

Michael

5 Nov 2024

·

Stayed 2 nights

Very Clean

4

Nancy

19 May 2025

·

Stayed 3 nights

Bathtub/shower was filthy. It was actually brown.

6

tyquana

6 Feb 2024

·

Stayed 1 night

The room was nice and comfortable. I went to take a shower and the shower head had mold and another kind of bacteria that is pink called Serratia that thrives in damp places. They need to ckean the shower heads regularly. Pretty dusgusting.

6

Kam

22 Jul 2023

·

Stayed 3 nights

I discovered 3 roaches under the sink. I reported this to the staff. They offered to change my room. I asked for the room to be cleaned and sprayed the next morning, The following day I discovered no one came to address the roach issue. I looked under the sink the roaches were still there.

10

Deborah

5 Nov 2025

·

Stayed 1 night

Friendly staff, clean and spacious room, so quiet! Breakfast and coffee were wonderful! Hey! But that’s Buffalo!!!

10

Karen

22 Dec 2025

·

Stayed 1 night

Great location. Room was big and very clean. The staff were all very friendly and helpful. Breakfast was good.

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Rooms

Rooms are spacious and comfortable, with some suites offering great views and quiet stays. Some guests noted noise in certain rooms (near nightlife or elevators) and occasional maintenance issues like inconsistent hot water, HVAC problems, or TV glitches.

Related guest reviews

6

Ellen

21 Apr 2024

·

Stayed 2 nights

Arrived late, put us in room 423. Probably the worst room in the entire hotel. Right next to the elevator. 6am elevator doors start opening. Rusty Sign outside the window kept cranking from the wind. Shower head was busted. Went out the next day and came back around 4pm. The room smelt of weed. Very strange. No room service. Requested a new room and they politely accepted. New room was much better

10

Judith

15 Aug 2025

·

Stayed 2 nights

Room was large and comfortable. Bath was big as well. Very clean and quiet.

8

Gina

5 Apr 2025

·

Stayed 1 night

Friendly staff! Nice size room. A bit noisy due to being next to elevators.

6

Kathy

17 May 2025

·

Stayed 2 nights

The area is great. The staff was friendly however we did not having working air conditioning our first night. We were moved to another room but when we entered it. It had not been cleaned from the previous guest. So they moved us again and gave us an upgrade of a suite. It was very nice however the shower was not hot. Barely luke warm. Maintenance told us we have to let the water run for several minutes for it to get hot. It didn’t.

2

Casper

9 Jan 2025

·

Stayed 1 night

Don’t ever book this place, in morning I tried to take a shower and water was cold as hell, hot water wasn’t coming. After calling the front desk they said maintenance can be done only after 10AM, I thought the receptionist could’ve offered me alternative room. Never ever book this place.

8

Christine

2 Mar 2025

·

Stayed 2 nights

Great location and rates at this hotel. Appreciated the larger than usual room and secure parking.

10

Christian

1 Sept 2025

·

Stayed 2 nights

Good location. Nice size rooms

10

Julia

24 Apr 2025

·

Stayed 1 night

We had a great one night stay in a king suite. The room was huge and accommodated our family perfectly. We were in town to see a concert at Shea’s Performing arts and it was a 7 min walk away! The room was clean and bright. Would recommend.

10

Timothy

13 Jan 2025

·

Stayed 1 night

Jr Suite was a nice treat. Very spacious and the fireplace was a treat.

2

Earl

27 Nov 2023

·

Stayed 2 nights

Upon arrival, we were given the keys to room 210, which we found out faces on to Chippewa St. We were unable to sleep at all from 9 pm to well after 3 am, due to the loud, window shaking, room vibrating noise from a night club on the corner. We then had to pack & change rooms the next day, or we would have gotten no sleep at all. Overall, it was a terrible, unpleasant stay that I feel we should be compensated for.

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Service

Staff are widely praised as friendly, helpful, and professional, with several standout front-desk team members. Recurring complaints cite long check-in lines and rooms not being ready well after posted times, reflecting occasional staffing or process strain.

Related guest reviews

6

Gareth

27 Aug 2023

·

Stayed 1 night

I arrived at 5 pm and waited 45 minutes at the check in desk while the lady at the check in desk checked in everyone else and then left to go upstairs and clean a 2 bed room herself for me to check in to. She was very friendly and apologetic about the situation, but it doesn’t excuse that the hotel was extremely understaffed, and I shouldn’t have had to wait until almost 6pm to get a room.

10

Diomira Di Sabatino

28 Jul 2024

·

Stayed 2 nights

A lovely location, so. So convenient to all we wanted to do. The staff were so helpful especially Janice at the front desk. Rooms were clean and spacious. We loved the morning breakfast! Be sure to try the yummy waffles and other baked goods. Would definitely stay here again!!

10

Nancy

2 Mar 2025

·

Stayed 1 night

The staff is exceptional!

10

Addy

9 Oct 2023

·

Stayed 1 night

Arrived at the hotel at around 3:45, check in begins at 3, so we thought it was OK. Our room was not ready until 4:30. The front desk folks were very kind and apologetic. Just felt it was unfair to housekeeping to have them working on so many rooms in a time crunch which affected guests as well. Seems they were overburdened with rooms and work.

2

shane

1 Apr 2024

·

Stayed 1 night

Check in was absolute disaster. Had 3 rooms booked for a large group. 1 room was ready on time (3pm check in). 2nd room wasn’t ready until 4:30 and 3rd room 5:30.. had to wait in a large line every time to inquire about the status because only 1 person was working the desk. Which is ridiculous for a Saturday and when everyone’s check in is 3pm. Rooms were only supplied with 1 towel (I checked off 4 people staying in the room upon booking). We called 3 times to bring us more and they never brought them. I will say however, the lady working the desk was very nice and professional. She was taking lots of flack from everyone because many more were in this situation. Upper management is clearly an issue with this place if this is the standard they set for their employees and customers.

2

Jackie

5 Apr 2024

·

Stayed 1 night

Arrive at 3:00 check in room was not ready till 530 was going to a hockey game i had injured my leg and need to rest it and did not have the chance due to not getting into my room so missed the game. Poor management. New they were sold out for the night before and the night i was staying but did not book and more staff. The cleaning people went without breaks not fair or legal. Need to do better

8

Brianna

6 Mar 2025

·

Stayed 1 night

Everything was great except the time it took to actually get to the counter. There seemed to be a lot of confusion around checking people in, we waited a minimum of 15 minutes every time we stood in line, whether to check in, get another key card or pay for a drink. Staff was very nice, just took a while to check in

10

Allyn

25 Jun 2023

·

Stayed 1 night

Aurora, our check in attendant at the front desk was amazingly professional in light of the long line of folks who were waiting to check in. She was the only one and was answering the phone and answering questions while other waiting guests expressed their frustration, she was stoic, and greeted us with a smile. She’s a keeper!!!!

10

Tammy

26 Jan 2025

·

Stayed 1 night

Check in was easy. Felicia at the front desk is a gem. Wonderful customer service and great attitude.

10

Maria

9 Jun 2024

·

Stayed 1 night

One of the nicest Hampton Inn properties we've ever stayed in. Calvin was super helpful in facilitating a smooth check in and followed up to make sure everything was as expected.

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Location

Central, walkable downtown location close to restaurants, bars, venues, and public transit; convenient for events and sightseeing. Some guests experienced street or nightlife noise depending on room position.

Related guest reviews

10

Monte

2 Feb 2023

·

Stayed 1 night

Another great booking here to see live music in Buffalo. Samantha on the desk is friendly and very helpful. This is my "go to" place in Buffalo. Venues and lots of bars & restaurants are walkable. Easy Uber to Cobblestone or Canal districts.

10

Heather

5 Oct 2023

·

Stayed 1 night

Great location and easy to get to. We enjoyed being able to take the train to get to where we needed to go. Enjoyed the pool and whirlpool. Very nice hotel!

10

Joseph

21 Dec 2025

·

Stayed 1 night

We have stayed in all the downtown hotels in Buffalo and this is our favorite. Location. Location. Location. Service, comfort and affordability are wonderful

10

Monte

20 Jan 2023

·

Stayed 1 night

This is my "go to" place for live music event overnights in buffalo. Walk to the Town Ballroom, Shea\'s etc. Uber to the Ironworks or Canalside. Front desk very friendly and helpful. Rooms are spacious, clean and comfortable. Breakfast is pretty good, not the very best but better than most in similar settings.

10

Sylvia

17 Sept 2024

·

Stayed 4 nights

Location was great and front desk people were very friendly.

10

JOSHUAH

29 Nov 2024

·

Stayed 3 nights

Great location

10

Julia

24 Apr 2025

·

Stayed 1 night

We had a great one night stay in a king suite. The room was huge and accommodated our family perfectly. We were in town to see a concert at Shea’s Performing arts and it was a 7 min walk away! The room was clean and bright. Would recommend.

10

Amber

3 Sept 2023

·

Stayed 3 nights

Great place to stay in downtown Buffalo - able to walk to most places in that area. 13 minute drive from airport. 30 minute drive to Niagara Falls. Friendly staff. Security with use of fob system. Easy access parking for $15/day. Would stay again if visiting.

10

Kevin

16 Mar 2025

·

Stayed 1 night

Room was very nice and close to arena.

10

Xiaodan

27 Feb 2025

·

Stayed 6 nights

Nice staff, good location in downtown Buffalo city. Hotel provides free and simple breakfast.

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Dining

Breakfast is generally appreciated for being included and satisfying, but feedback varies on quality and variety, with some noting watered-down juices or limited options. Onsite dining beyond breakfast is not featured; many walk to nearby restaurants.

Related guest reviews

8

Aurelio

4 Jul 2023

·

Stayed 1 night

Overall it's a great hotel but the breakfast offered is not good. Juices r waterdown

10

Courtney

26 Feb 2024

·

Stayed 2 nights

There isn't a single item that wasn't exceptional at this hotel. Everything was clean and secure, the breakfast was well done and delicious every morning, and the pool and hot tub area was awesome. The staff were kind, thoughtful, knowledgeable, and professional. Parking was a breeze with cheap rates and an excellent lot. This hotel checks all of the boxes and is in a great location for experiencing Buffalo. 15/10.

4

Kimberly

5 May 2024

·

Stayed 1 night

Breakfast was horrible, hot tub shut down, check in wait times long, check in staff and over night staff were lovely check out staff didn't even want to address anything, when told I had concerns with my stay no apology no inquiries as to what was wrong since I booked through a third party I was just handed a business card of the manager and nothing else was said no apology no thank you for staying nothing!

10

brian

7 Jan 2025

·

Stayed 1 night

We were in town for a Sabres game and our room was perfect - clean, comfortable, roomy and close enough to walk to the rink and take in some sights. The breakfast and the breakfast area were also really nice.

10

Katherine

30 Sept 2025

·

Stayed 1 night

Friendly service, clean and tasty breakfast.

8

Allen

8 Apr 2023

·

Stayed 1 night

Hotel was nice, clean, friendly staff. Pool and hot tub were great! Pool towels could have been of better quality. Breakfast offering was not so great, limited choices, watered down juices, no regular milk. Waffle mix was tasteless. Hope they work on the breakfast, hotel was great otherwise!

10

NATALIE

2 Feb 2024

·

Stayed 2 nights

Great property and staff. Clean and friendly entrance. Breakfast has protein and great OJ and coffee!

10

Madison

7 Aug 2025

·

Stayed 1 night

Amazing staff, great breakfast

10

Mariah

5 Jul 2025

·

Stayed 2 nights

Great breakfast. Comfy beds. The location was perfect and the staff was friendly.

10

Vanessa

19 Nov 2024

·

Stayed 3 nights

Amazing experience. Check in was so smooth the young lady that checked us in was so pleasant and helpful! Our room was amazing I mean wow when we walked in! Location was perfect for us multiple restaurants in walking distance. The breakfast served daily from 6a-10a so good and clean!

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Su	Mo	Tu	We	Th	Fr	Sa
1 $405	2 $229	3 $257	4 $270	5	6 $430	7 $550
8 $181	9 $199	10 $199	11 $199	12 $199	13 $340	14 $415
15 $166	16 $199	17 $199	18 $199	19 $199	20 $229	21 $864
22 $287	23 $216	24 $215	25 $220	26	27 $430	28 $242
29 $166	30 $191

Hampton Inn & Suites Buffalo Downtown

Prices for Hampton Inn & Suites Buffalo Downtown

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible (Roll in Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing)

Room, 1 King Bed, Accessible (Mobility and Hearing)

Room, 2 Queen Beds, Microwave

Room, 1 King Bed, Fireplace

Room, 1 King Bed, Microwave

Suite, 1 King Bed, Accessible, Kitchen (Mobility & Hearing, Bathtub)

Suite, 1 King Bed, Kitchen

Guest reviews of Hampton Inn & Suites Buffalo Downtown

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn & Suites Buffalo Downtown

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $324
25 $223	26 $444	27 $332	28 $340	29 $220	30 $401	31 $709