Holiday Inn Express & Suites Buffalo Downtown by IHG

Tony at the front desk was so professional and helpful with recommendations. He made sure we had a nice stay during our time in Buffalo. Clean and spacious room.

Didn't get a chance to get breakfast because the bed was so nice!

We were there for a concert at Town Ballroom which is two blocks away. Breakfast was good. Parking is a block away in a public parking garage.

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We only stayed for one night, and honestly, I’m glad it wasn’t any longer. The biggest issue was the parking. The hotel description stated there was paid parking on-site, but there wasn't. When we arrived, the staff directed us to a lot that turned out to be completely closed. We ended up having to find a different garage, pay $22 USD, and walk 15 minutes back to the hotel pushing a baby stroller with all of our luggage. It was an incredibly stressful start to the trip adding to that it started to rain while we were half way there. Check-in was also handled poorly. The receptionist charged my card on file without even asking me first, completely ruining my plans to use a different card for the stay. The room itself was a nice suite, and the breakfast was decent. However, the bed was far too soft for my liking. Furthermore, because it was the weekend, the noise from a nearby club combined with the constant sound of the metro rail kept me awake most of the night (even though Buffalo itself seemed pretty quiet).