Name: Hilton Garden Inn Buffalo Airport
Address: 4201 Genesee St, Buffalo, New York, United States of America, Buffalo, New York, US
Price range: US$171–US$358 per night
Rating: 8.65

What guests think

Reviews of Hilton Garden Inn Buffalo Airport highlight friendly, attentive staff, clean and often spacious rooms, and a convenient location directly across from the airport with a convenient shuttle, plus a well-liked indoor pool and hot tub.

Some stays coincided with renovations that closed areas or left worn hallways, and a few guests experienced broken or dated room fixtures, housekeeping lapses, or noise from other guests. Breakfast and dinner on site receive many compliments, but breakfast often isn’t included and can feel pricey, with occasional complaints about food quality or speed. Overall, expect a convenient airport stay with generally comfortable rooms and friendly service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities at Hilton Garden Inn Buffalo Airport draw praise for the warm, clean pool and hot tub, timely shuttle, and easy parking. Some guests encountered renovation disruptions or closed/broken amenities, and the pool area can get crowded with kids.

Related guest reviews

10

Heather

29 Dec 2024

·

Stayed 2 nights

We stay here several times a year. The pool and hot tub always work, and being open from 6am-11pm mgives a lot of opportunity to enjoy them.

10

Amrat

18 Aug 2025

·

Stayed 1 night

Perfect location to get to Buffalo Airport. Friendly staff, very helpful navigating the area. Shuttle to airport is very convenient. Pool, fitness center, hotel is nicely renovated. We could still smell the fresh paint like new car smell.:) Overall, awesome.

10

Alisa

25 Oct 2025

·

Stayed 1 night

Airport shuttle was great!

10

Rhonda

30 Oct 2023

·

Stayed 2 nights

The hot tub was not working the days we stayed

10

Leah

25 Aug 2025

·

Stayed 3 nights

The staff were all very friendly and helpful. The GM was there and has a great sense of humor and rapport with his staff. The breakfast and other meals were delicious. The cook was very friendly. Great bar as well. We loved the pool and hot tub.

10

Sandra

30 Aug 2025

·

Stayed 1 night

All staff were polite. The hotel was quiet and updated. Room was comfortable. Parking was easy. The shuttle was timely. There is a small bar and ample seating. I left prior to breakfast so I can’t comment on that. Very convenient.

10

Danielle

25 Aug 2025

·

Stayed 1 night

Wonderful front desk staff. Friendly and informative. The pool is gorgeous, clean and plenty of towels. We changed hotels in the area so we could use the pool. Breakfast was not included, not a game changer but would have been nice. Quiet property across the road from the airport. My young niece was concerned about hearing planes all night. We didn’t hear a single one. Overall though,clean, quiet, up to date and convenient we had a great stay!

10

Lee

4 Aug 2025

·

Stayed 1 night

Very conveniently located near airport and highway, ample and well lit parking, check in and check out very quick and friendly, very spacious room with lots of rom to stretch out for the family. Large walk-in shower, everything about the stay here was great. There’s also an in house buffet option or a McDonald’s next door for easy breakfast for the kids. Hilton Garden Inns deliver good value and a comfortable stay, and this property was consistent with that experience.

2

Ceria

14 Mar 2025

·

Stayed 1 night

Construction is going on and the pool is closed !

10

Devon

30 Dec 2025

·

Stayed 1 night

Booked a room for my mom and so the kids could use the pool. The pool was so warm and clean. The staff were so friendly! The bed was comfy and the room was spotless!

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Cleanliness

Many reviews highlight very clean, even spotless rooms and public areas. However, a recurring minority report housekeeping lapses, stained linens, odors, bugs, or maintenance grime.

Related guest reviews

4

Debra

28 Dec 2024

·

Stayed 3 nights

Bugs coming out of bathroom sink, previous guests’ chapstick under bed, i killed about fibe bug and left them in the sink…after “cleaning” they were still there. Housekeeping didn’t leave new towels and one day didn’t even make the bed. Trash was emptied and room called clean. I complained about the bugs and someone knocked on our door to check it out at 11pm. I asked that they come back in the morning and they never did. I stressed the issues upon checkout and was told the manager would be informed and would most likely contact me. No call or email. For what I paid for a Hilton I would have been better off going to a less reputable hotel.

6

fnu

27 May 2024

·

Stayed 1 night

Room was not clean

10

Ronald

12 Nov 2023

·

Stayed 1 night

Always clean

10

Cindy

1 Sept 2025

·

Stayed 1 night

Our room was Clean and neat and people were very friendly.

6

Rebecca

12 Jul 2025

·

Stayed 6 nights

Not the cleanest Hilton we’ve stayed in and the room had a several things broken/not working. TV never turned on or connected to the remote, metal on hand rail in shower broken, light above shower broken (strobe light effect due to malfunctioning bulb), and the cabinet door to the fridge completely fell off when we opened it the first time. The hotel is centrally located to pretty much everything in the area and right across from the airport. So, that was a plus.

10

Debra

18 Feb 2024

·

Stayed 1 night

Check in and check out we’re very easy. Room was immaculate and comfortable.

10

Jeanne

27 Aug 2025

·

Stayed 1 night

This was the cleanest hotel I’ve ever been in. Hallways, room, lobby were spotless. The room was very comfortable. The dining options were excellent and well priced. Very glad I chose this hotel.

4

Amanda

19 Dec 2024

·

Stayed 1 night

I would like to start by saying that every single staff member we encountered during our stay was lovely and very helpful. We booked this stay overnight to travel early morning from the airport. The shuttle service was convenient and on time both there and returning. The pool was fun for the kids and clean. I gave this hotel a 2 star overall review because the room was filthy. I understand some renovations are happening and can certainly understand outdated rooms but this room was not clean. The carpet is stained and filthy, the towels were stained yellow in places, the chair has stains all over it and the walls had so much dust that I could see it. Honestly just gross.

4

Nicole

7 Jul 2024

·

Stayed 1 night

The hotel is really outdated. When you enter your room it smells like cigarette smoke and mildewy. The carpet smelled like it was wet and it didnot dry properly. Laying down the pillows were damp and smelled mildewy as well. I would not recommend this place. The staff however was very friendly and nice. I did not enjoy my stay.

10

Justin

25 Aug 2025

·

Stayed 2 nights

Excellent. Clean. SUPER friendly staff

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Rooms

Guests often describe rooms as spacious, comfortable, and quiet despite the airport location, with some updated features. Others note dated furnishings or maintenance issues like faulty fixtures and slow drains, and occasional noise from other guests.

Related guest reviews

10

Leopold

3 Aug 2025

·

Stayed 1 night

Clean, spacious room, comfortable bed, clean bathroom

10

Julian

12 Mar 2024

·

Stayed 2 nights

It was a excellent week-end getaway with my woman and without the kids. We got an excellent deal on the jr. suite room. Room was very spacious,clean and the sound proofing was no joke (didn't hear a peep). Breakfast was buffet style and cooked to order(eggs weren't just sitting there) A+++++

10

Jenny

25 Sept 2025

·

Stayed 1 night

Very close to the airport, very clean and quiet.

8

Michael

9 Jul 2024

·

Stayed 3 nights

Very good for the price! Just a little dated.

4

Ahmed

18 Feb 2024

·

Stayed 1 night

Booked a night at this hotel and we were given a room on a floor full of kids that kept running and screaming in corridors like no tomorrow. Woke us up several times in the middle of the night. Hotel amenities are pretty dated.

10

Opeoluwa

9 Aug 2025

·

Stayed 1 night

Fresh, clean, and welcoming from the lobby to our room! The room was spacious, stylish, spotless, and the bed was super comfortable. The breakfast was really delicious. The staff were friendly and professional, and my family absolutely loved our stay. We’ll definitely be back to Hilton Garden Inn Buffalo Airport!

10

WINONA

11 Dec 2023

·

Stayed 2 nights

Great room size. The sleeping area was in a separate area, 2 TVs large were available in in room. I only wish there was a door for the bedroom area for additional privacy. Great room size.

10

Danielle

15 Sept 2025

·

Stayed 1 night

Huge rooms!

6

JD

24 Sept 2025

·

Stayed 1 night

Hard bed. Hard pillows. Noisy. Traffic and airplanes made it hard to sleep. Maid service slamming doors in the am woke me up also.

6

Thomas

26 Nov 2023

·

Stayed 2 nights

The worst Hilton garden you’ll find. First room I was given had hairs all through the bed. Next room had a lukewarm/chilly shower, although I didn’t change rooms again. The room was clean enough, but the furniture was beat up, and the shower and shower head look like they’ve been there since 1985. The hallways were rough and the carpets are coming up to the point they are tripping hazards. If you booked a motel 6 and got this you’d be satisfied. If you booked a Hilton garden expecting a Hilton garden you’ll be disappointed.

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Service

Service is frequently praised as friendly, attentive, and helpful across front desk, shuttle, and restaurant teams. A few reports cite slow or unfriendly interactions, reservation or housekeeping mix ups, or billing disputes.

Related guest reviews

10

Kevin

1 Jan 2025

·

Stayed 1 night

Alex at the front desk was excellent

10

JAMES

31 Aug 2025

·

Stayed 2 nights

Very nice room. Staff was awesome. Kudos to Amy who took great care of us during our stay.

10

Chad

29 Nov 2025

·

Stayed 2 nights

The room was comfortable, the bed was very comfortable. Staff was amazing and helpful. Just an all around friendly atmosphere. I will be staying there again. The food at the restaurant was absolutely delicious.

10

Michelle

13 Aug 2024

·

Stayed 1 night

The desk staff rearranged the rooms so our group would be together and offered transportation accommodation to make the early morning trip to the airport quick and easy. The hotel was clean and comfortable and quiet. The restaurant staff were very helpful and accommodating.

10

Gloria

19 Oct 2025

·

Stayed 1 night

The service was exceptional and the staff were friendly and attentive

10

James

28 Sept 2025

·

Stayed 1 night

Fast check-in, personable staff, very nice room!

2

Xu

21 Jul 2023

·

This is the worst hotel service I have ever experienced. I was charged $250 penalty for the medicine I used. Because the medicine looks like a cigarette. And the hotel manager threatened to charge my credit card $500 penalty when I called to explain it was not a cigarette but a traditional medicine for stomach pain. The manager was terribly rude to international travelers who have different culture and lifestyle with her.

10

Ashley

13 Jul 2025

·

Stayed 1 night

Miguel provided a speedy check in, the property and room were very clean, and our stay was excellent. Highly recommend.

6

Lori

29 Oct 2023

·

Stayed 2 nights

The front desk and bar personal were amazing- kind and personable. The morning we left 10/28 the shuttle driver was extremely rude and didn’t take us to airport - we walked.

6

Marcus

24 Feb 2025

·

Stayed 2 nights

The issue i had was with the front desk. Upon my arrival I walked in and stood in line to be checked in. The front desk clerk was speaking with another employee about personal matters for at least 5 minutes. she looked at me on several occasions and kept talking to her coworker. After the 5 minutes i interrupted and asked if i could check in. The front desk clerk then said ‘ oh you want to check in”. I asked her why do you think I’m standing here. At this point she immediately got an attitude and refuse to even look at me. Customer service skills sucks. Ive always held ur establishment in high regards. If you look at who checked me on my recent stay, this would be your culprit

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Location

Directly across from Buffalo Airport with a 24/7 shuttle and convenient highway access; many still found it quiet. Handy for short stays, early flights, and nearby shopping or food.

Related guest reviews

10

Juana

9 Aug 2025

·

Stayed 2 nights

This hotel is minutezs from all the great stores and directly across from the airport.

10

Tashara

21 Aug 2025

·

Stayed 4 nights

Very close the airport

10

Alisha

6 Sept 2024

·

Stayed 1 night

Great location

10

David

13 Feb 2023

·

Stayed 1 night

Quick overnight stay in Buffalo area. Very nice and clean hotel next to airport. Room was pretty quiet despite being near airport. Very friendly staff and lobby breakfast area looked nice and inviting. Would stay there again.

10

Deanie B

5 Feb 2025

·

Stayed 1 night

Great location. Good value

8

Jonathan

3 Oct 2024

·

Stayed 1 night

Ideal spot adjacent to Buffalo - Niagara airport. Clean and very quiet despite continuous air traffic across the street. Literally a 5-minute drive to rental car turn-in. Free coffee in the lobby around the clock. Two-minute walk to McDonald's next door.

10

Sheila

5 Nov 2024

·

Stayed 1 night

Right across from the Airport and they have a 24 hour shuttle!

10

Jenny

25 Sept 2025

·

Stayed 1 night

Very close to the airport, very clean and quiet.

10

Erin

16 Feb 2025

·

Stayed 1 night

Nice hotel, close to airport with a quick shuttle

10

KAZUNOBU

8 Aug 2025

·

Stayed 1 night

It was close to the airport and I was able to get to my flight the next morning smoothly.

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Dining

The on site restaurant and bar earn frequent compliments for tasty, made to order breakfasts and good dinners. Several guests note breakfast is not included and can feel pricey, with occasional complaints about food quality or speed.

Related guest reviews

10

Arwah

31 Mar 2024

·

Stayed 1 night

We stayed here Easter weekend to see a hockey game at Keybank Center. The hotel and our room was clean and well maintained. It was not loud considering it's directly across from the airport. We were able to pick the room we wanted on the Hilton app the day before, so we picked the 5th floor at the end of the hallway furthest from the elevator. The lady at the front desk was lovely and our check in was easy and quick. We prepaid for breakfast through Expedia which was a great deal. We were there Easter morning and the staff at the restaurant - Marie (server) and the Polish Chef - were amazing and the food was delicious! The pancakes and potatoes are a must-try! We even got to try special Polish Easter Bread. Thank you for your hospitality! We had dinner at the American Grill the night before and the food was delicious then too - we had the wings, BBQ Chicken Flatbread and Kid's burger (bigger than most Canadian adult burgers) and Kids Grilled Cheese. We used the pool for a bit too before the hockey game and our kids loved it. Overall, I'd definitely recommend staying here.

2

Kelly

15 Oct 2024

·

Stayed 1 night

Very overpriced/ over rated for what it was! Flat uncomfortable pillows, hair on bed sheets upon arrival, pizza from hotel restaurant and pepperoni was burnt to crisp, I asked for discount on it, got 15% off a 20 4 slice pizza that was disgusting. Pop was also watered down. Breakfast was not worth the price either, save your $ and go to Bob Evan’s or Cracker Barrel. Pool area was a joke! Loud unattended kids running all over and splashing.

10

Gabriela

5 Aug 2025

·

Stayed 2 nights

Excellent service and attention. Friendly and courteous staff, regardless of race! Clean and spacious rooms, the restaurant's breakfast food is delicious, the open bar is spectacular, everything is very good. The shuttle service from the hotel to the airport was very punctual and pleasant. We traveled from Miami to Buffalo to go to the concert Laufey in the Anphitheater Hautauqua. My daughter and I love everything 💝

10

Chad

29 Nov 2025

·

Stayed 2 nights

The room was comfortable, the bed was very comfortable. Staff was amazing and helpful. Just an all around friendly atmosphere. I will be staying there again. The food at the restaurant was absolutely delicious.

10

Danielle

25 Aug 2025

·

Stayed 1 night

Wonderful front desk staff. Friendly and informative. The pool is gorgeous, clean and plenty of towels. We changed hotels in the area so we could use the pool. Breakfast was not included, not a game changer but would have been nice. Quiet property across the road from the airport. My young niece was concerned about hearing planes all night. We didn’t hear a single one. Overall though,clean, quiet, up to date and convenient we had a great stay!

10

Nathan

29 May 2023

·

Stayed 2 nights

The restaurant and kitchen staff were welcoming, social and amazing for both breakfast and dinner. The gentleman, I believe his name is Rich, does the breakfast service is absolutely amazing!

10

Edwin

29 Jul 2025

·

Stayed 1 night

The bed was very comfortable and the breakfast was good, but too expensive.

10

Jodi

1 Feb 2025

·

Stayed 1 night

Staff very attentive. Dinner was delicious at the bar.

10

Jeanne

27 Aug 2025

·

Stayed 1 night

This was the cleanest hotel I’ve ever been in. Hallways, room, lobby were spotless. The room was very comfortable. The dining options were excellent and well priced. Very glad I chose this hotel.

2

Melissa

2 Apr 2024

·

Stayed 1 night

The cook was sick and was coughing on the food. The burger was burnt twice. Could not eat it

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$155
February	US$142
March	US$159
April	US$140
May	US$177
June	US$198
July	US$199
August	US$186
September	US$218
October	US$179
November	US$174
December	US$162

Su	Mo	Tu	We	Th	Fr	Sa
				1 $194	2 $201	3 $346
4 $232	5 $210	6 $280	7 $285	8 $286	9 $301	10 $250
11 $175	12 $210	13 $199	14 $193	15 $248	16 $212	17 $215
18 $174	19 $191	20 $247	21 $256	22 $286	23 $226	24 $269
25 $171	26 $183	27 $197	28 $235	29 $284	30 $323	31 $358

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $253	19 $204
20 $174	21 $219	22 $256	23 $290	24 $249	25 $261	26
27	28 $178	29 $187	30 $174

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Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds

Deluxe Suite, 1 King Bed, Accessible (Roll-In Shower)

Junior Suite, 1 King Bed

Room, 1 King Bed

Junior Suite, 2 Queen Beds (Sofabed)

Room, 1 King Bed, Accessible, Bathtub

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn Buffalo Airport

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Prices for upcoming dates