Wyndham Residences Tulum
From
US$164
/ night
Select dates to see prices and availability
From
US$164
/ night
About this property
Dip into one of the 2 outdoor pools or enjoy other recreational amenities, which include a fitness center.
Amenities
Dip into one of the 2 outdoor pools or enjoy other recreational amenities, which include a fitness center.
Business amenities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
Dining
Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.
Rooms
Make yourself at home in one of the 287 guestrooms featuring espresso makers and Smart televisions. Digital television is provided for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.
Location
Located in Tulum, Wyndham Residences Tulum is a 1-minute drive from Jaguar Park and 5 minutes from Gran Cenote. This hotel is 2.7 mi (4.4 km) from Playa Ruinas and 2.7 mi (4.4 km) from Tulum Mayan Ruins.
What's nearby
Jaguar Park(0.1 Miles)
Hunab Lifestyle Center(0.4 Miles)
Tulum Tower(1.3 Miles)
Acceso al Parque Jaguar(1.5 Miles)
Tulum National Park(1.5 Miles)
Jaguar Viewpoint Tulum(1.6 Miles)
Dos Aguas Park(1.6 Miles)
Tulum Mayan Ruins(1.8 Miles)
Hospital de Tulum(1.9 Miles)
Temple of the Frescoes(1.9 Miles)
Casa del Cenote(2 Miles)
Playa Ruinas(2 Miles)
Temple of the Descending God(2 Miles)
SFER IK(2 Miles)
Cenote Calavera(2.1 Miles)
The preferred airport for Wyndham Residences Tulum is Tulum Intl. Airport (TQO)(27.7 Miles)
Elevator/Lift
Multilingual staff
Bicycle rental
Garden
Scuba diving
Windsurfing
Location
Region 011 Manzana 001, Tulum, Quintana Roo, Mexico
Jaguar Park (0.1 Miles)
Hunab Lifestyle Center (0.4 Miles)
Tulum Tower (1.3 Miles)
Acceso al Parque Jaguar (1.5 Miles)
Tulum National Park (1.5 Miles)
Jaguar Viewpoint Tulum (1.6 Miles)
Room options
8
Club Room, 1 King Bed (Standard)
Room details
1 Extra-Large Double Bed
Sleeps 2
506 ft²
Air ConditioningPrivate BathroomCrib(s) (Free)PatioPlunge Pool
11
Club Suite, 1 King Bed with Sofa Bed
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 3
506 ft²
Air ConditioningRollaway or Extra Beds (Free)KitchenPatioPlunge Pool
7
Club Room, 2 Double Beds (Standard)
Room details
2 Double Beds
Sleeps 3
506 ft²
Air ConditioningPrivate BathroomCrib(s) (Free)PatioPlunge Pool
13
Suite, 2 Bedrooms, Pool View
Room details
1 Extra-Large Double Bed
and 2 Double Beds
Sleeps 5
802 ft²
BalconyAir ConditioningRollaway or Extra Beds (Free)Kitchen
12
Standard Penthouse, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
296 ft²
BalconyAir ConditioningPrivate BathroomCoffee MakerPlunge Pool
17
Honeymoon Suite, 1 King Bed with Sofa Bed
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 2
506 ft²
BalconyAir ConditioningRollaway or Extra Beds (Free)KitchenPlunge Pool
15
Suite, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 3
296 ft²
BalconyAir ConditioningRollaway or Extra Beds (Free)Kitchen
16
Suite, 2 Double Beds
Room details
2 Double Beds
Sleeps 4
291 ft²
BalconyAir ConditioningRollaway or Extra Beds (Free)Kitchen
12
Club Suite, 2 Double Beds
Room details
2 Double Beds
Sleeps 4
506 ft²
Air ConditioningRollaway or Extra Beds (Free)KitchenPatioPlunge Pool
8
Standard Room, 2 Double Beds
Room details
2 Double Beds
Sleeps 3
296 ft²
BalconyAir ConditioningPrivate BathroomCrib(s) (Free)
10
Standard Room, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
296 ft²
BalconyAir ConditioningPrivate BathroomCrib(s) (Free)
10
Standard Penthouse, 2 Double Beds
Room details
2 Double Beds
Sleeps 2
296 ft²
BalconyAir ConditioningPrivate BathroomCoffee MakerPlunge Pool
Guest reviews of Wyndham Residences Tulum
8.3
Very good
Based on 181 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Wyndham Tulum comes across as a new, stylish, clean property with attractive pools, a solid gym, and friendly staff, but recurring reports note ongoing construction, utility outages, limited facilities, and a location best suited to guests with a car.
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What guests think
Wyndham Tulum comes across as a new, stylish, clean property with attractive pools, a solid gym, and friendly staff, but recurring reports note ongoing construction, utility outages, limited facilities, and a location best suited to guests with a car.
Rooms are modern and comfortable, with several reviewers praising spacious suites and occasional private plunge pools, though some noted minimal furnishings, missing amenities, and weak soundproofing. Dining feedback is mixed: many enjoyed tasty meals and adequate breakfasts, while recurring comments mention limited variety, open-air discomfort, and flies around the buffet. Expect a sleek, quiet base with strong potential, but still ironing out operational kinks.
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AI-generated summary based on recent guest reviews
Facilities
Multiple pools (including adults and family areas), a well-equipped gym, a padel court, and covered parking earn praise. Parts of the property remain under construction and guests reported occasional power or water outages.
Related guest reviews
8
Paul
20 Nov 2025
·
Stayed 7 nights
Positives: The hotel itself and grounds are immaculate as you would expect since it was opened in 2025. It is very 'open plan' so there are large open areas of concrete which seemed to be a waste of space. The Club Room is the size of a small apartment with a private terrace and jacuzzi. Room was cleaned daily. The restaurant is open to the elements so be prepared if you are dining in inclement weather. Breakfast (buffet breakfast may be included) was adequate enough and not short in supply. There's a good dinner selection at prices comparable to restaurants in the town and the quality was good. Service provided by the staff in general was always good, particularly the concierge and restaurant staff. It's a good 30 minute walk to the centre of Tulum, but there are many places where you can rent anything with wheels. There is plenty of free parking underground on offer. Internet service was robust enough. Negatives: Reception experience on arrival was poor. Was given no information about the hotel nor towel etc. Could be more lively on that. Facilities at the hotel are limited to restaurant, gym and outside court, so do not expect a spa or alike. TV services are very limited, so you may want to bring your own device. Road leading to the hotel is unfinished and without lighting. There was also an open sewer which overflowed. Not such a big issue since it's a few minutes walk to the main street but first impressions for guests not good. Bring mosquito repellent.
Positives: The hotel itself and grounds are immaculate as you would expect since it was opened in 2025. It is very 'open plan' so there are large open areas of concrete which seemed to be a waste of space. The Club Room is the size of a small apartment with a private terrace and jacuzzi. Room was cleaned daily. The restaurant is open to the elements so be prepared if you are dining in inclement weather. Breakfast (buffet breakfast may be included) was adequate enough and not short in supply. There's a good dinner selection at prices comparable to restaurants in the town and the quality was good. Service provided by the staff in general was always good, particularly the concierge and restaurant staff. It's a good 30 minute walk to the centre of Tulum, but there are many places where you can rent anything with wheels. There is plenty of free parking underground on offer. Internet service was robust enough. Negatives: Reception experience on arrival was poor. Was given no information about the hotel nor towel etc. Could be more lively on that. Facilities at the hotel are limited to restaurant, gym and outside court, so do not expect a spa or alike. TV services are very limited, so you may want to bring your own device. Road leading to the hotel is unfinished and without lighting. There was also an open sewer which overflowed. Not such a big issue since it's a few minutes walk to the main street but first impressions for guests not good. Bring mosquito repellent.
10
Beanca
19 Jun 2025
·
Stayed 1 night
It’s really a stunning view. There is an adult pool and family pool which is nice. Stuff is very nice! All in all would definitely recommend.
It’s really a stunning view. There is an adult pool and family pool which is nice. Stuff is very nice! All in all would definitely recommend.
8
RANDY
25 Sept 2025
·
Stayed 3 nights
electricity went out but there was no backup generator for emergency lights and water pumps
electricity went out but there was no backup generator for emergency lights and water pumps
10
Marie-Helene
9 Jul 2025
·
Stayed 7 nights
Great service, employees were wonderful. The pools are quite large and nice. Big size rooms. Some rooms on the first and 3rd floor have personal pools which is nice if you want to refresh yourself outside of the pool hours. The gym is well equipped for an average workout. I haven't tried the restaurant. Also since it's a fairly new hotel, construction isn't finished as of June 2025. It didn't bother me since I was out most of the day, but if you plan on staying in, bring some earplugs. I liked that it was situated halfway from the beach and Tulum Center. Though walking is doable, renting a car, scooter or a bike is a better option for getting around. If you rent a bike, I would suggest doing it from a place downtown as it is cheaper than renting from the hotel. However if renting from the hotel is more convenient for you and you don't mind paying a bit more, they offer the service. Once again the staff was very nice, friendly and helpful.
Great service, employees were wonderful. The pools are quite large and nice. Big size rooms. Some rooms on the first and 3rd floor have personal pools which is nice if you want to refresh yourself outside of the pool hours. The gym is well equipped for an average workout. I haven't tried the restaurant. Also since it's a fairly new hotel, construction isn't finished as of June 2025. It didn't bother me since I was out most of the day, but if you plan on staying in, bring some earplugs. I liked that it was situated halfway from the beach and Tulum Center. Though walking is doable, renting a car, scooter or a bike is a better option for getting around. If you rent a bike, I would suggest doing it from a place downtown as it is cheaper than renting from the hotel. However if renting from the hotel is more convenient for you and you don't mind paying a bit more, they offer the service. Once again the staff was very nice, friendly and helpful.
10
Alison
22 Dec 2025
·
Stayed 4 nights
The hotel was absolutely gorgeous. Our rooms were incredible with Súper comfortable beds, spacious bathrooms and beautifully decorated. The pools were gorgeous and clean and the gym well equipped. The staff were all so lovely and helpful. Alvero in the bar/restaurant was especially wonderful and made our stay really special. It was my birthday and they presented us with wine, fruit and cake. Really kind.
The hotel was absolutely gorgeous. Our rooms were incredible with Súper comfortable beds, spacious bathrooms and beautifully decorated. The pools were gorgeous and clean and the gym well equipped. The staff were all so lovely and helpful. Alvero in the bar/restaurant was especially wonderful and made our stay really special. It was my birthday and they presented us with wine, fruit and cake. Really kind.
8
Aggie
15 Dec 2025
·
Stayed 4 nights
Very aesthetically pleasing hotel, modern with multiple pools. We rented a car, which was a big reason we picked this hotel - otherwise you're walking 5-10 minutes to get even get to the first street in the heat, a covered parking lot kept us sheltered from the rain. A pipe burst in our complex, so they moved us to a suite which was a very suitable fix for us. We didn't use the gym facilities but they looked very nice. A padel court which we also didn't use. Staff was friendly the whole time. I'd stay again, as long as I had a car.
Very aesthetically pleasing hotel, modern with multiple pools. We rented a car, which was a big reason we picked this hotel - otherwise you're walking 5-10 minutes to get even get to the first street in the heat, a covered parking lot kept us sheltered from the rain. A pipe burst in our complex, so they moved us to a suite which was a very suitable fix for us. We didn't use the gym facilities but they looked very nice. A padel court which we also didn't use. Staff was friendly the whole time. I'd stay again, as long as I had a car.
10
Harshita
3 Jul 2025
·
Stayed 2 nights
This seemed like a new property as everything looked and appeared as such. It was clear, had more than everything we needed. Amenities like padel court were a great addition. The pool was a highlight! I would highly recommend staying here instead of the hotel zone as it offers better proximity to restaurants in Centro which is better in my opinion. Overall 10/10!
This seemed like a new property as everything looked and appeared as such. It was clear, had more than everything we needed. Amenities like padel court were a great addition. The pool was a highlight! I would highly recommend staying here instead of the hotel zone as it offers better proximity to restaurants in Centro which is better in my opinion. Overall 10/10!
8
James
6 Jul 2025
·
Stayed 7 nights
This is a lovely property close to downtown Tulum area, with great staff, and an absolutely gorgeous pool area. We struggled with getting consistent internet in our room. Used the lobby internet on several occasions. It was nice to have a covered parking garage. Exiting the garage was a bit of a challenge due to a very narrow exit ramp. Fortunately, we rented a small car. If it was larger, we make have scraped the exit walls like other car apparently did due to marks make on the wall.
This is a lovely property close to downtown Tulum area, with great staff, and an absolutely gorgeous pool area. We struggled with getting consistent internet in our room. Used the lobby internet on several occasions. It was nice to have a covered parking garage. Exiting the garage was a bit of a challenge due to a very narrow exit ramp. Fortunately, we rented a small car. If it was larger, we make have scraped the exit walls like other car apparently did due to marks make on the wall.
8
Shahid
29 Sept 2025
·
Stayed 2 nights
Looks like resort is in under construction.
Looks like resort is in under construction.
10
Cecilia
14 Aug 2025
·
Stayed 1 night
That pool was fantastic
That pool was fantastic
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AI-generated summary based on recent guest reviews
Cleanliness
Guests frequently describe the property and rooms as very clean and well maintained, with diligent housekeeping. A few noted maintenance issues like bathroom leaks, but these were not common.
Related guest reviews
8
Emma
22 Nov 2025
·
Stayed 14 nights
The restaurant and front desk staff were friendly & helpful. The grounds and room immaculate
The restaurant and front desk staff were friendly & helpful. The grounds and room immaculate
8
Yves
27 Jan 2026
·
Stayed 4 nights
Très calme, propre et confortable.
Très calme, propre et confortable.
10
Sanu
8 Oct 2025
·
Stayed 6 nights
Frokosten var fantastisk. Rommene ble vasket daglig. Air condition var nydelig. Alt mer hotellet var egentlig utrolig bra, og anbefales på det sterkeste!
Frokosten var fantastisk. Rommene ble vasket daglig. Air condition var nydelig. Alt mer hotellet var egentlig utrolig bra, og anbefales på det sterkeste!
10
Rosa
3 Aug 2025
·
Stayed 4 nights
Good location, very well maintained rooms and and clean facilities
Good location, very well maintained rooms and and clean facilities
10
Alison
22 Dec 2025
·
Stayed 4 nights
The hotel was absolutely gorgeous. Our rooms were incredible with Súper comfortable beds, spacious bathrooms and beautifully decorated. The pools were gorgeous and clean and the gym well equipped. The staff were all so lovely and helpful. Alvero in the bar/restaurant was especially wonderful and made our stay really special. It was my birthday and they presented us with wine, fruit and cake. Really kind.
The hotel was absolutely gorgeous. Our rooms were incredible with Súper comfortable beds, spacious bathrooms and beautifully decorated. The pools were gorgeous and clean and the gym well equipped. The staff were all so lovely and helpful. Alvero in the bar/restaurant was especially wonderful and made our stay really special. It was my birthday and they presented us with wine, fruit and cake. Really kind.
10
Evelyne
30 Nov 2025
·
Stayed 3 nights
Atención maravillosa , amables todos , las instalaciones muy limpias y agradables y el detalle que tuvieron para mi cumpleaños
Atención maravillosa , amables todos , las instalaciones muy limpias y agradables y el detalle que tuvieron para mi cumpleaños
6
Daniel
11 Nov 2025
·
Stayed 6 nights
Las habitaciones estan en buen estado, el baño tiene una falla que se riega todo el agua en todo el piso, el personal muy Amable el desayuno esta muy terrible Diario te dan lo mismo no hay variedades de menu, las moscas estan sobre la fruta ya que no hay moldes con tapas para proteger de las moscas, al igual que el pan, de berian de mejorar esos temas.
Las habitaciones estan en buen estado, el baño tiene una falla que se riega todo el agua en todo el piso, el personal muy Amable el desayuno esta muy terrible Diario te dan lo mismo no hay variedades de menu, las moscas estan sobre la fruta ya que no hay moldes con tapas para proteger de las moscas, al igual que el pan, de berian de mejorar esos temas.
10
Narval
17 Nov 2025
·
Stayed 3 nights
The maid went above and beyond to ensure our room was clean.
The maid went above and beyond to ensure our room was clean.
10
Marcos
3 Aug 2025
·
Stayed 7 nights
Clean, modern, quiet. Very close to pueblo and restaurants. Friendly staff. Vero was there to help us with anything we needed. Loved the pool. Kids loved the pool and grounds. Restaurant could be better by offering lore authentic dishes. Would stay here for sure!
Clean, modern, quiet. Very close to pueblo and restaurants. Friendly staff. Vero was there to help us with anything we needed. Loved the pool. Kids loved the pool and grounds. Restaurant could be better by offering lore authentic dishes. Would stay here for sure!
10
Michael
16 Nov 2025
·
Stayed 6 nights
Super clean and friendly staff! Very accommodating and hotel is near everything, yet located in a quiet area moments away from the center of Tulum. Would definitely stay here again!!
Super clean and friendly staff! Very accommodating and hotel is near everything, yet located in a quiet area moments away from the center of Tulum. Would definitely stay here again!!
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AI-generated summary based on recent guest reviews
Rooms
Rooms are modern, comfortable, and often spacious, with some suites featuring terraces or small private pools/jacuzzis. Several reviews mention minimal furnishings or missing amenities in basic rooms and occasional noise or utility issues affecting comfort.
Related guest reviews
8
Yves
27 Jan 2026
·
Stayed 4 nights
Très calme, propre et confortable.
Très calme, propre et confortable.
10
kiran
10 Sept 2025
·
Stayed 14 nights
This is a new property just opened in April 2025, and has been buit to a very high spec. The rooms are modern and each with private jacuzzi’s, with the suites super luxiorious with a kitchen and living room and very roomy. The swimming pool area has lots of loungers to relax after a swim, and has a dining area in the middle to order refreshments. The gym is fully equiped and excellent. 24 hr concerciege and free parking. Ivan, the manager, and his team are always readily available to help if you require anything. The cleaning staff are great and ensure rooms left pristine
This is a new property just opened in April 2025, and has been buit to a very high spec. The rooms are modern and each with private jacuzzi’s, with the suites super luxiorious with a kitchen and living room and very roomy. The swimming pool area has lots of loungers to relax after a swim, and has a dining area in the middle to order refreshments. The gym is fully equiped and excellent. 24 hr concerciege and free parking. Ivan, the manager, and his team are always readily available to help if you require anything. The cleaning staff are great and ensure rooms left pristine
8
Paul
20 Nov 2025
·
Stayed 7 nights
Positives: The hotel itself and grounds are immaculate as you would expect since it was opened in 2025. It is very 'open plan' so there are large open areas of concrete which seemed to be a waste of space. The Club Room is the size of a small apartment with a private terrace and jacuzzi. Room was cleaned daily. The restaurant is open to the elements so be prepared if you are dining in inclement weather. Breakfast (buffet breakfast may be included) was adequate enough and not short in supply. There's a good dinner selection at prices comparable to restaurants in the town and the quality was good. Service provided by the staff in general was always good, particularly the concierge and restaurant staff. It's a good 30 minute walk to the centre of Tulum, but there are many places where you can rent anything with wheels. There is plenty of free parking underground on offer. Internet service was robust enough. Negatives: Reception experience on arrival was poor. Was given no information about the hotel nor towel etc. Could be more lively on that. Facilities at the hotel are limited to restaurant, gym and outside court, so do not expect a spa or alike. TV services are very limited, so you may want to bring your own device. Road leading to the hotel is unfinished and without lighting. There was also an open sewer which overflowed. Not such a big issue since it's a few minutes walk to the main street but first impressions for guests not good. Bring mosquito repellent.
Positives: The hotel itself and grounds are immaculate as you would expect since it was opened in 2025. It is very 'open plan' so there are large open areas of concrete which seemed to be a waste of space. The Club Room is the size of a small apartment with a private terrace and jacuzzi. Room was cleaned daily. The restaurant is open to the elements so be prepared if you are dining in inclement weather. Breakfast (buffet breakfast may be included) was adequate enough and not short in supply. There's a good dinner selection at prices comparable to restaurants in the town and the quality was good. Service provided by the staff in general was always good, particularly the concierge and restaurant staff. It's a good 30 minute walk to the centre of Tulum, but there are many places where you can rent anything with wheels. There is plenty of free parking underground on offer. Internet service was robust enough. Negatives: Reception experience on arrival was poor. Was given no information about the hotel nor towel etc. Could be more lively on that. Facilities at the hotel are limited to restaurant, gym and outside court, so do not expect a spa or alike. TV services are very limited, so you may want to bring your own device. Road leading to the hotel is unfinished and without lighting. There was also an open sewer which overflowed. Not such a big issue since it's a few minutes walk to the main street but first impressions for guests not good. Bring mosquito repellent.
8
Mitchell
15 Oct 2025
·
Stayed 4 nights
Enjoyed our stay here. Worth the price. Clean and luxurious. Without a car, a taxi is basically needed to get anywhere. One-bedroom suite was spacious and fit our needs. Limited appliances and plates/utensils/glassware, but you can call the front desk and have it delivered from the common dining area. Breakfast included was great and made it easy. The place was quite empty, so had no problems finding space by the pool or in the dining area.
Enjoyed our stay here. Worth the price. Clean and luxurious. Without a car, a taxi is basically needed to get anywhere. One-bedroom suite was spacious and fit our needs. Limited appliances and plates/utensils/glassware, but you can call the front desk and have it delivered from the common dining area. Breakfast included was great and made it easy. The place was quite empty, so had no problems finding space by the pool or in the dining area.
10
Rosa
3 Aug 2025
·
Stayed 4 nights
Good location, very well maintained rooms and and clean facilities
Good location, very well maintained rooms and and clean facilities
10
Opher
2 Nov 2025
·
Stayed 3 nights
It was wonderful A brand new hotel very nice. We received an upgrade and stayed in the suite.
It was wonderful A brand new hotel very nice. We received an upgrade and stayed in the suite.
10
Yehoad
6 Aug 2025
·
Stayed 5 nights
My family stayed at this hotel in August, and we loved it! This is a brand new hotel that just opened this year. While everything is brand new, they are still working to finalize the hotel (finish one section of it and fully stock up the rooms with kitchen supplies, such as plates, cups, utensils etc.). This, I'm sure will happen shortly. The room was great, with one king bed in one room and a sofa bed in the living room. We even had our tiny private pool, which we did not end utilizing as their public pool is stunning. The hotel is located in a newly-developed part of town, so it's away from busy streets and noise. Nonetheless, it's a short drive to all the beautiful attractions and tourist zones around Tulum. The staff was very accommodating and nice, and we felt they really cared that we enjoy our stay. I will definitely recommend this hotel and would love to stay in it again in the future!
My family stayed at this hotel in August, and we loved it! This is a brand new hotel that just opened this year. While everything is brand new, they are still working to finalize the hotel (finish one section of it and fully stock up the rooms with kitchen supplies, such as plates, cups, utensils etc.). This, I'm sure will happen shortly. The room was great, with one king bed in one room and a sofa bed in the living room. We even had our tiny private pool, which we did not end utilizing as their public pool is stunning. The hotel is located in a newly-developed part of town, so it's away from busy streets and noise. Nonetheless, it's a short drive to all the beautiful attractions and tourist zones around Tulum. The staff was very accommodating and nice, and we felt they really cared that we enjoy our stay. I will definitely recommend this hotel and would love to stay in it again in the future!
6
Tiago
2 Jan 2026
·
Stayed 1 night
Room isn’t sound proof, hotel amenities are very basic (like a motel)
Room isn’t sound proof, hotel amenities are very basic (like a motel)
10
Alison
22 Dec 2025
·
Stayed 4 nights
The hotel was absolutely gorgeous. Our rooms were incredible with Súper comfortable beds, spacious bathrooms and beautifully decorated. The pools were gorgeous and clean and the gym well equipped. The staff were all so lovely and helpful. Alvero in the bar/restaurant was especially wonderful and made our stay really special. It was my birthday and they presented us with wine, fruit and cake. Really kind.
The hotel was absolutely gorgeous. Our rooms were incredible with Súper comfortable beds, spacious bathrooms and beautifully decorated. The pools were gorgeous and clean and the gym well equipped. The staff were all so lovely and helpful. Alvero in the bar/restaurant was especially wonderful and made our stay really special. It was my birthday and they presented us with wine, fruit and cake. Really kind.
6
Natalie
1 Sept 2025
·
Stayed 3 nights
It was honestly a beautiful hotel. Everything was clean & updated. I know it opened sometime last year. Few things that we weren’t satisfied with: there are no ice machines on the floors, so we had to call every time we needed some. Sometimes it came, sometimes it didn’t. We had a nice balcony, but unfortunately there weren’t any chairs to sit, so we found that a little odd. Inside there was only one seat. No little tables either to eat. We got a basic room, but even with that, I feel like there should have been a least a little table and maybe another chair. I also ordered uber eats a few times & the hotel gave them a hard time handing me the food. The first time, they had to escort the uber driver to the room(totally fine, as I know they are just trying to be safe) but the last two times I did it, the hotel made me walk to the lobby. Thought that was weird, but also a little inconvenient, as the lobby is far from the room. Lastly, check out was fine, but once I got into the ride to go to the airport, they called me accusing us of stealing a blow dryer. We were so confused & upset because we didn’t know how to prove that we didn’t take it. They said not to worry and they will talk to housekeeping. I told them to please get back to me & they never did.. I keep checking to make sure I wasn’t charged, but it was just a little weird. Overall, beautiful place, but they need to change some things
It was honestly a beautiful hotel. Everything was clean & updated. I know it opened sometime last year. Few things that we weren’t satisfied with: there are no ice machines on the floors, so we had to call every time we needed some. Sometimes it came, sometimes it didn’t. We had a nice balcony, but unfortunately there weren’t any chairs to sit, so we found that a little odd. Inside there was only one seat. No little tables either to eat. We got a basic room, but even with that, I feel like there should have been a least a little table and maybe another chair. I also ordered uber eats a few times & the hotel gave them a hard time handing me the food. The first time, they had to escort the uber driver to the room(totally fine, as I know they are just trying to be safe) but the last two times I did it, the hotel made me walk to the lobby. Thought that was weird, but also a little inconvenient, as the lobby is far from the room. Lastly, check out was fine, but once I got into the ride to go to the airport, they called me accusing us of stealing a blow dryer. We were so confused & upset because we didn’t know how to prove that we didn’t take it. They said not to worry and they will talk to housekeeping. I told them to please get back to me & they never did.. I keep checking to make sure I wasn’t charged, but it was just a little weird. Overall, beautiful place, but they need to change some things
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AI-generated summary based on recent guest reviews
Service
Staff are widely praised as friendly and helpful across the hotel and restaurant. However, reception service can be inconsistent, with reports of poor check-in communication, unhonored inclusions, and occasional billing or package misunderstandings.
Related guest reviews
6
Tandeleya
5 Jan 2026
·
Stayed 1 night
When we did the check in none of the VIP services were given. We ask for the sparkling wine and the lady said she thought they did not have any, but did not even checked. We then asked for a late check out and she said they were unable to do that. In the morning we decided to see if we stayed longer and Hotels.com showed many available rooms. I believe the person at the reception did not want to be bother with getting the wine and giving us the late checkout. Once we saw they just did not honor the service we decided not to book there again.
When we did the check in none of the VIP services were given. We ask for the sparkling wine and the lady said she thought they did not have any, but did not even checked. We then asked for a late check out and she said they were unable to do that. In the morning we decided to see if we stayed longer and Hotels.com showed many available rooms. I believe the person at the reception did not want to be bother with getting the wine and giving us the late checkout. Once we saw they just did not honor the service we decided not to book there again.
8
Paul
20 Nov 2025
·
Stayed 7 nights
Positives: The hotel itself and grounds are immaculate as you would expect since it was opened in 2025. It is very 'open plan' so there are large open areas of concrete which seemed to be a waste of space. The Club Room is the size of a small apartment with a private terrace and jacuzzi. Room was cleaned daily. The restaurant is open to the elements so be prepared if you are dining in inclement weather. Breakfast (buffet breakfast may be included) was adequate enough and not short in supply. There's a good dinner selection at prices comparable to restaurants in the town and the quality was good. Service provided by the staff in general was always good, particularly the concierge and restaurant staff. It's a good 30 minute walk to the centre of Tulum, but there are many places where you can rent anything with wheels. There is plenty of free parking underground on offer. Internet service was robust enough. Negatives: Reception experience on arrival was poor. Was given no information about the hotel nor towel etc. Could be more lively on that. Facilities at the hotel are limited to restaurant, gym and outside court, so do not expect a spa or alike. TV services are very limited, so you may want to bring your own device. Road leading to the hotel is unfinished and without lighting. There was also an open sewer which overflowed. Not such a big issue since it's a few minutes walk to the main street but first impressions for guests not good. Bring mosquito repellent.
Positives: The hotel itself and grounds are immaculate as you would expect since it was opened in 2025. It is very 'open plan' so there are large open areas of concrete which seemed to be a waste of space. The Club Room is the size of a small apartment with a private terrace and jacuzzi. Room was cleaned daily. The restaurant is open to the elements so be prepared if you are dining in inclement weather. Breakfast (buffet breakfast may be included) was adequate enough and not short in supply. There's a good dinner selection at prices comparable to restaurants in the town and the quality was good. Service provided by the staff in general was always good, particularly the concierge and restaurant staff. It's a good 30 minute walk to the centre of Tulum, but there are many places where you can rent anything with wheels. There is plenty of free parking underground on offer. Internet service was robust enough. Negatives: Reception experience on arrival was poor. Was given no information about the hotel nor towel etc. Could be more lively on that. Facilities at the hotel are limited to restaurant, gym and outside court, so do not expect a spa or alike. TV services are very limited, so you may want to bring your own device. Road leading to the hotel is unfinished and without lighting. There was also an open sewer which overflowed. Not such a big issue since it's a few minutes walk to the main street but first impressions for guests not good. Bring mosquito repellent.
10
ROBERT
23 Feb 2025
·
Stayed 2 nights
Our stay was great. Our concierge Antonio took great care of us. One of the staff members saw us walking and offered us a ride to our destinations on her way home. Hotel opened a month ago and is still under construction so the bar wasnt yet fully stocked. However the food and service was AMAZING
Our stay was great. Our concierge Antonio took great care of us. One of the staff members saw us walking and offered us a ride to our destinations on her way home. Hotel opened a month ago and is still under construction so the bar wasnt yet fully stocked. However the food and service was AMAZING
10
Alison
22 Dec 2025
·
Stayed 4 nights
The hotel was absolutely gorgeous. Our rooms were incredible with Súper comfortable beds, spacious bathrooms and beautifully decorated. The pools were gorgeous and clean and the gym well equipped. The staff were all so lovely and helpful. Alvero in the bar/restaurant was especially wonderful and made our stay really special. It was my birthday and they presented us with wine, fruit and cake. Really kind.
The hotel was absolutely gorgeous. Our rooms were incredible with Súper comfortable beds, spacious bathrooms and beautifully decorated. The pools were gorgeous and clean and the gym well equipped. The staff were all so lovely and helpful. Alvero in the bar/restaurant was especially wonderful and made our stay really special. It was my birthday and they presented us with wine, fruit and cake. Really kind.
10
Dora
23 Jul 2025
·
Stayed 3 nights
The staff pretty courteous and resolving. Nice experience. Gabriel & Leonel the waiters at the pool area bar very friendly .
The staff pretty courteous and resolving. Nice experience. Gabriel & Leonel the waiters at the pool area bar very friendly .
10
sergio
12 Aug 2025
·
Stayed 3 nights
Only reason I’m rating staff 3 is because on my check out date restaurant crew supervisor wanted to charge for breakfast knowing it was included in our stay. Then he refuse to serve products on menu stating items were not included on our package although we were served those items our other days. Even though items were clearly listed on all inclusive MENU.
Only reason I’m rating staff 3 is because on my check out date restaurant crew supervisor wanted to charge for breakfast knowing it was included in our stay. Then he refuse to serve products on menu stating items were not included on our package although we were served those items our other days. Even though items were clearly listed on all inclusive MENU.
10
Isamar
28 Nov 2025
·
Stayed 5 nights
Everything was beyond good! We were very satisfied!! All the staff members were kind and friendly, thank you!
Everything was beyond good! We were very satisfied!! All the staff members were kind and friendly, thank you!
10
Margaret
7 Oct 2025
·
Stayed 7 nights
The Wyndham Tulum is beautiful and the staff outstanding. Myltha, the front desk manager goes above and beyond to make sure guests have a wonderful stay. Martin in the restaurant served our food with great care. It was delicious. Rent a scooter-ATV-bike--both town and beach are near by.
The Wyndham Tulum is beautiful and the staff outstanding. Myltha, the front desk manager goes above and beyond to make sure guests have a wonderful stay. Martin in the restaurant served our food with great care. It was delicious. Rent a scooter-ATV-bike--both town and beach are near by.
6
Anylú Carmina
2 Jan 2026
·
Stayed 2 nights
La atención en recepción mala.
La atención en recepción mala.
10
Ana
22 Jul 2025
·
Stayed 4 nights
La atención del personal inmejorable!!! En verdad lo mejor del hotel
La atención del personal inmejorable!!! En verdad lo mejor del hotel
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AI-generated summary based on recent guest reviews
Location
Set in a quiet area a short drive from Tulum pueblo and attractions, and away from the beach. Many recommend having a car due to distance and unfinished, poorly lit access roads; signage can be unclear, though on-site parking helps.
Related guest reviews
8
Paul
20 Nov 2025
·
Stayed 7 nights
Positives: The hotel itself and grounds are immaculate as you would expect since it was opened in 2025. It is very 'open plan' so there are large open areas of concrete which seemed to be a waste of space. The Club Room is the size of a small apartment with a private terrace and jacuzzi. Room was cleaned daily. The restaurant is open to the elements so be prepared if you are dining in inclement weather. Breakfast (buffet breakfast may be included) was adequate enough and not short in supply. There's a good dinner selection at prices comparable to restaurants in the town and the quality was good. Service provided by the staff in general was always good, particularly the concierge and restaurant staff. It's a good 30 minute walk to the centre of Tulum, but there are many places where you can rent anything with wheels. There is plenty of free parking underground on offer. Internet service was robust enough. Negatives: Reception experience on arrival was poor. Was given no information about the hotel nor towel etc. Could be more lively on that. Facilities at the hotel are limited to restaurant, gym and outside court, so do not expect a spa or alike. TV services are very limited, so you may want to bring your own device. Road leading to the hotel is unfinished and without lighting. There was also an open sewer which overflowed. Not such a big issue since it's a few minutes walk to the main street but first impressions for guests not good. Bring mosquito repellent.
Positives: The hotel itself and grounds are immaculate as you would expect since it was opened in 2025. It is very 'open plan' so there are large open areas of concrete which seemed to be a waste of space. The Club Room is the size of a small apartment with a private terrace and jacuzzi. Room was cleaned daily. The restaurant is open to the elements so be prepared if you are dining in inclement weather. Breakfast (buffet breakfast may be included) was adequate enough and not short in supply. There's a good dinner selection at prices comparable to restaurants in the town and the quality was good. Service provided by the staff in general was always good, particularly the concierge and restaurant staff. It's a good 30 minute walk to the centre of Tulum, but there are many places where you can rent anything with wheels. There is plenty of free parking underground on offer. Internet service was robust enough. Negatives: Reception experience on arrival was poor. Was given no information about the hotel nor towel etc. Could be more lively on that. Facilities at the hotel are limited to restaurant, gym and outside court, so do not expect a spa or alike. TV services are very limited, so you may want to bring your own device. Road leading to the hotel is unfinished and without lighting. There was also an open sewer which overflowed. Not such a big issue since it's a few minutes walk to the main street but first impressions for guests not good. Bring mosquito repellent.
8
Mitchell
15 Oct 2025
·
Stayed 4 nights
Enjoyed our stay here. Worth the price. Clean and luxurious. Without a car, a taxi is basically needed to get anywhere. One-bedroom suite was spacious and fit our needs. Limited appliances and plates/utensils/glassware, but you can call the front desk and have it delivered from the common dining area. Breakfast included was great and made it easy. The place was quite empty, so had no problems finding space by the pool or in the dining area.
Enjoyed our stay here. Worth the price. Clean and luxurious. Without a car, a taxi is basically needed to get anywhere. One-bedroom suite was spacious and fit our needs. Limited appliances and plates/utensils/glassware, but you can call the front desk and have it delivered from the common dining area. Breakfast included was great and made it easy. The place was quite empty, so had no problems finding space by the pool or in the dining area.
10
Christopher Michael
26 Sept 2025
·
Stayed 7 nights
Isolated enough to feel private but very close to the town center. I recommend renting a car but on cooler evenings it’s pretty easy to walk to convenience stores and there are plenty of taxis to take you to the center. The pools are all incredible and the staff are very helpful and kind and were quick to respond any issue that came up. I thoroughly enjoyed my stay and would love to come back.
Isolated enough to feel private but very close to the town center. I recommend renting a car but on cooler evenings it’s pretty easy to walk to convenience stores and there are plenty of taxis to take you to the center. The pools are all incredible and the staff are very helpful and kind and were quick to respond any issue that came up. I thoroughly enjoyed my stay and would love to come back.
10
Catrina
9 Oct 2025
·
Stayed 4 nights
This hotel was about 10-15 minutes away from major sites i.e National Park. Great private location for relaxation.
This hotel was about 10-15 minutes away from major sites i.e National Park. Great private location for relaxation.
10
Diandra
11 Oct 2025
·
Stayed 3 nights
Hotel novo com muito conforto, a equipe muito prestativa, pessoas muito boas! Localização próxima de mercado e aluguéis de moto e bicicletas. Não tem acesso à praia, mas fica próximo da avenida principal. Em Tulum é necessário um transporte para se locomover, seja bicicleta, moto ou carro. O aluguel de carro é sempre a melhor opção se quiser aproveitar mais Tulum.
Hotel novo com muito conforto, a equipe muito prestativa, pessoas muito boas! Localização próxima de mercado e aluguéis de moto e bicicletas. Não tem acesso à praia, mas fica próximo da avenida principal. Em Tulum é necessário um transporte para se locomover, seja bicicleta, moto ou carro. O aluguel de carro é sempre a melhor opção se quiser aproveitar mais Tulum.
10
ARI
20 May 2025
·
Stayed 1 night
Excelente hotel, vale la pena, la zona está un poco oscura y soltaría pero el hotel vale mucho la pena, sobre todo si tienes vehículo
Excelente hotel, vale la pena, la zona está un poco oscura y soltaría pero el hotel vale mucho la pena, sobre todo si tienes vehículo
8
Aggie
15 Dec 2025
·
Stayed 4 nights
Very aesthetically pleasing hotel, modern with multiple pools. We rented a car, which was a big reason we picked this hotel - otherwise you're walking 5-10 minutes to get even get to the first street in the heat, a covered parking lot kept us sheltered from the rain. A pipe burst in our complex, so they moved us to a suite which was a very suitable fix for us. We didn't use the gym facilities but they looked very nice. A padel court which we also didn't use. Staff was friendly the whole time. I'd stay again, as long as I had a car.
Very aesthetically pleasing hotel, modern with multiple pools. We rented a car, which was a big reason we picked this hotel - otherwise you're walking 5-10 minutes to get even get to the first street in the heat, a covered parking lot kept us sheltered from the rain. A pipe burst in our complex, so they moved us to a suite which was a very suitable fix for us. We didn't use the gym facilities but they looked very nice. A padel court which we also didn't use. Staff was friendly the whole time. I'd stay again, as long as I had a car.
10
NormaAngelica
3 Jun 2025
·
Stayed 10 nights
Me encantó todo a reserva de que ya para llegar al hotel, no hay algún señalamiento que indique que el hotel está sobre esa dirección, calle, etc. Por lo demás todo excelente padrísimo muy a gusto
Me encantó todo a reserva de que ya para llegar al hotel, no hay algún señalamiento que indique que el hotel está sobre esa dirección, calle, etc. Por lo demás todo excelente padrísimo muy a gusto
10
ANTONIO
23 Sept 2025
·
Stayed 1 night
Hotel nuevo, excelente servicio muy recomendable si traes carro, porque si esta lejos para caminar a la zona céntrica o a la playa
Hotel nuevo, excelente servicio muy recomendable si traes carro, porque si esta lejos para caminar a la zona céntrica o a la playa
8
José Arturo
25 Nov 2025
·
Stayed 3 nights
Personal amable y servicial, instalaciones nuevas con algunos problemas de funcionamiento. Cuando llegamos nos informaron que no había luz en algunas habitaciones y no era seguro que llegara en algún momento, sin embargo nos cambiaron a otra habitación y nos permitieron adelantar el check in. Buena ubicación cerca de comercios, playas y cenotes, siempre que lleves auto
Personal amable y servicial, instalaciones nuevas con algunos problemas de funcionamiento. Cuando llegamos nos informaron que no había luz en algunas habitaciones y no era seguro que llegara en algún momento, sin embargo nos cambiaron a otra habitación y nos permitieron adelantar el check in. Buena ubicación cerca de comercios, playas y cenotes, siempre que lleves auto
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AI-generated summary based on recent guest reviews
Dining
Food is often tasty and the restaurant staff receive compliments. Breakfast quality and variety draw mixed feedback, with recurring mentions of limited options and flies at the open-air buffet, and occasional confusion about what’s included.
Related guest reviews
8
Mitchell
15 Oct 2025
·
Stayed 4 nights
Enjoyed our stay here. Worth the price. Clean and luxurious. Without a car, a taxi is basically needed to get anywhere. One-bedroom suite was spacious and fit our needs. Limited appliances and plates/utensils/glassware, but you can call the front desk and have it delivered from the common dining area. Breakfast included was great and made it easy. The place was quite empty, so had no problems finding space by the pool or in the dining area.
Enjoyed our stay here. Worth the price. Clean and luxurious. Without a car, a taxi is basically needed to get anywhere. One-bedroom suite was spacious and fit our needs. Limited appliances and plates/utensils/glassware, but you can call the front desk and have it delivered from the common dining area. Breakfast included was great and made it easy. The place was quite empty, so had no problems finding space by the pool or in the dining area.
8
Jose
3 Oct 2025
·
Stayed 1 night
Todo estuvo muy bien el hotel es prácticamente nuevo. Algo para tomar en cuenta es la movilidad ya que no se encuentran taxis en la zona. Otro pormenor no agradable fue la cantidad de moscas en el restaurante, con lámparas atrapamoscas se reduciría el problema.
Todo estuvo muy bien el hotel es prácticamente nuevo. Algo para tomar en cuenta es la movilidad ya que no se encuentran taxis en la zona. Otro pormenor no agradable fue la cantidad de moscas en el restaurante, con lámparas atrapamoscas se reduciría el problema.
8
Shailesh
16 Nov 2025
·
Stayed 4 nights
Room was great! You really feel the peace at this ressort, outside the main area and in the nature. Would recommend to stay. Points for improvement: More towels would be great (incl.small ones); bathrobes and slippers would be appreciated. Breakfast is not that varied and after 2 days you really feel the lack of variation. Also, flies flying around at the open stuff at breakfast (no one of the staff was really concerned about this).
Room was great! You really feel the peace at this ressort, outside the main area and in the nature. Would recommend to stay. Points for improvement: More towels would be great (incl.small ones); bathrobes and slippers would be appreciated. Breakfast is not that varied and after 2 days you really feel the lack of variation. Also, flies flying around at the open stuff at breakfast (no one of the staff was really concerned about this).
10
sergio
12 Aug 2025
·
Stayed 3 nights
Only reason I’m rating staff 3 is because on my check out date restaurant crew supervisor wanted to charge for breakfast knowing it was included in our stay. Then he refuse to serve products on menu stating items were not included on our package although we were served those items our other days. Even though items were clearly listed on all inclusive MENU.
Only reason I’m rating staff 3 is because on my check out date restaurant crew supervisor wanted to charge for breakfast knowing it was included in our stay. Then he refuse to serve products on menu stating items were not included on our package although we were served those items our other days. Even though items were clearly listed on all inclusive MENU.
8
Carl
17 Nov 2025
·
Stayed 5 nights
Fint och nytt hotell. Lugnt läge med gångavstånd om ca 20 till stan. Hjälpsam personal in receptionen - lätt att kommunicera via Whatsapp dygnet runt. Frukosten kan förbättras, inte så varierat utbut och vissa dagar var det slut på t.ex yoghurt. Saknades alternativ som syntes på hotellets bilder.
Fint och nytt hotell. Lugnt läge med gångavstånd om ca 20 till stan. Hjälpsam personal in receptionen - lätt att kommunicera via Whatsapp dygnet runt. Frukosten kan förbättras, inte så varierat utbut och vissa dagar var det slut på t.ex yoghurt. Saknades alternativ som syntes på hotellets bilder.
10
ALMA GRACIELA NAVARRO
24 Sept 2025
·
Stayed 3 nights
Deliciosa la comida del restaurante, personal muy amable y accesible, nos hicieron sentir en casa. Instalaciones excelentes y zona muy tranquila para viajar en familia
Deliciosa la comida del restaurante, personal muy amable y accesible, nos hicieron sentir en casa. Instalaciones excelentes y zona muy tranquila para viajar en familia
8
Elihud
30 Sept 2025
·
Stayed 1 night
Hotel muy bonito y nuevo, lo unico malo es que no hay muchas opciones para comer y el restaurant esta al aire libre y no tiene aire acondicionado
Hotel muy bonito y nuevo, lo unico malo es que no hay muchas opciones para comer y el restaurant esta al aire libre y no tiene aire acondicionado
6
Daniel
11 Nov 2025
·
Stayed 6 nights
Las habitaciones estan en buen estado, el baño tiene una falla que se riega todo el agua en todo el piso, el personal muy Amable el desayuno esta muy terrible Diario te dan lo mismo no hay variedades de menu, las moscas estan sobre la fruta ya que no hay moldes con tapas para proteger de las moscas, al igual que el pan, de berian de mejorar esos temas.
Las habitaciones estan en buen estado, el baño tiene una falla que se riega todo el agua en todo el piso, el personal muy Amable el desayuno esta muy terrible Diario te dan lo mismo no hay variedades de menu, las moscas estan sobre la fruta ya que no hay moldes con tapas para proteger de las moscas, al igual que el pan, de berian de mejorar esos temas.
10
Marcos
3 Aug 2025
·
Stayed 7 nights
Clean, modern, quiet. Very close to pueblo and restaurants. Friendly staff. Vero was there to help us with anything we needed. Loved the pool. Kids loved the pool and grounds. Restaurant could be better by offering lore authentic dishes. Would stay here for sure!
Clean, modern, quiet. Very close to pueblo and restaurants. Friendly staff. Vero was there to help us with anything we needed. Loved the pool. Kids loved the pool and grounds. Restaurant could be better by offering lore authentic dishes. Would stay here for sure!
10
Tanvinder
12 Nov 2025
·
Stayed 2 nights
Amazing.. love it specially the food
Amazing.. love it specially the food
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Guests have not written any reviews for this property yet.
FAQs about Wyndham Residences Tulum
Is parking available at the property?
Yes, free self-parking is available on-site, but it is limited. Parking height restrictions apply.
Is breakfast offered at the hotel?
Yes, a buffet breakfast is available daily from 7:00 AM to noon for a fee of approximately MXN 449 for adults and MXN 220 for children.
Does the hotel allow pets?
Pets are not allowed at the property. However, service animals are exempt from this policy.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 11:59 PM, and check-out is until 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.
Are airport shuttle services available?
Yes, airport shuttle services are available. Guests can arrange transfers through the hotel, but specific pricing details are not provided.
What accessibility features does the property have?
The property offers limited wheelchair accessibility, including accessible parking and step-free entrances. However, specific details about accessible rooms and facilities are not provided.
Where is the hotel located in relation to key landmarks?
The hotel is located in Tulum, just 0.1 km from Jaguar Park and 5 minutes from Gran Cenote. It is approximately 2.6 km from Tulum Mayan Ruins and 2.7 km from Playa Ruinas. Public transport options may be available nearby.
Does the hotel have a swimming pool?
Yes, the hotel features two outdoor swimming pools, which are seasonal and accessible from 9:00 AM to 9:00 PM.
Have a question?
Instant AI responses are based on hotel information
Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Pool access available from 9:00 AM to 9:00 PM.
- One child 12 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- A car is not required for transportation to and from this property.
- Parking height restrictions apply.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Business details
Property registration number 0123009D8CF5E
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Elevator/Lift
Multilingual staff
Bicycle rental
Garden
Scuba diving
Windsurfing
Activities
Garden
Scuba diving
Windsurfing
Kayaking
Ecotours on site
Motor boating on site
Fitness facilities
Child pool
Parking (Bicycle)
Hiking/Biking (nearby)
Nature Reserve
Outdoor Furniture
Pool Sun Loungers
Pool Umbrellas
Parking
Scooter/Moped rentals on site
Parking (Covered)
Parking (Self) (free)
Parking (Limited)
Parking (Secured)
General
Smoke-Free Property
Stair-Free Path to Entrance
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair-Accessible Concierge Desk
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Public Washroom
Wheelchair-Accessible Registration Desk
Services
Elevator/Lift
Multilingual staff
Bicycle rental
Luggage storage
24-Hour Front Desk
Porter/Bellhop
Well-Lit Path to Entrance