Name: Best Western Victoria Palace
Address: 60 Warwick Way, Victoria, Warwick, London, England, United Kingdom, London, Greater London, GB
Price range: $119–$443 per night
Rating: 8

What guests think

At Best Western Victoria Palace, travellers highlight a convenient location near Victoria Station and major sights, generally friendly front desk service, and a separate annex building across the street with limited staff presence.

Rooms are often very small with compact showers and tight luggage space, though layouts vary and a few guests reported larger rooms. Cleanliness feedback varies, with many clean rooms noted but several reports of dust, stained shower floors, housekeeping oversights, and, in one case, a dirty room with a faulty door lock. Breakfast is usually described as decent to good value with some variety, though one guest found it expensive. Expect a simple base suited to practical, no frills stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

There are two buildings, and some rooms are in an annex across the street with limited or no staff on site; access may involve stairs.

Related guest reviews

6

Caroline

Nov 18, 2025

·

Stayed 1 night

Generally good for the price. Just didn't feel 100% comfortable in the annex with no staff on site

10

Debbie

Jun 12, 2025

·

Stayed 2 nights

The whole property was being renovated. Our room had new carpet, paint, etc. The staff was very friendly and accommodating. Enjoyed our stay!

8

Hong

Aug 20, 2025

·

Stayed 3 nights

Room is very small but nicely organized. Shower is very small but manageable. Walking distance from Victoria Station. All sightseeing tours start from Victoria Station. A false fire alarm in the middle of one night.

6

Ali

Nov 20, 2025

·

Stayed 2 nights

I did not know there is 2 building

4

Dean

Jul 16, 2025

·

Stayed 2 nights

Booked property through Expedia at lower rate than directly through hotel website. Maybe because of this, they gave us the smallest room in the basement of the annex across the street. Room barely fit a double size bed, a cruise ship cabin would be twice as big as this room. Stairs to the room in the basement were steep and narrow and auto lights would only come on after you took your first two or three steps in the dark. We left our towels on the floor thinking we would get clean ones but instead housekeeping picked them up and hung them on hooks behind the door. Housekeeping also left a pair of cleaning gloves draped over the bathroom door handle (who knows where they were used).

8

Veronica

Jul 13, 2025

·

Stayed 3 nights

Location is everything where you visit a country for the first time . so i chose close to Victoria Station . 2 blocks away the room in the website , the smallest is not what i got , we have the mallets double ai gel bed and the one we got , tiny for 2 regular size people. amazing building and pretty area. so if you don’t mind small was good . the breakfast is average as included . no room service and no refrigerator to store food either in your room so be aware, or the one we had. but depending on what you want the location is key

6

Edna

Dec 14, 2025

·

Stayed 3 nights

It's very strange to be placed in a room across the street, without any connection or contact with hotel staff. Furthermore, there was construction work next to our room window, and we had to walk through tools and people to access the stairs leading to the building. Despite this, considering the high cost of living in London, I would say it was a reasonable stay.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms clean, but several reported dust, stained shower floors, and housekeeping oversights such as reusing towels or leaving cleaning gloves; one review mentioned a dirty room.

Related guest reviews

8

Nicola

Oct 23, 2025

·

Stayed 1 night

Early check in, staff very helpful, room clean & breakfast good value for price. Hotel ideally located for restaurants & short walk to Westminster Abbey etc.

8

Tracey

Jun 18, 2025

·

Stayed 1 night

I stayed one night for a work trip. Single room was small but as advertised. Very clean and quiet. Staff on reception friendly.

10

Suki

Sep 30, 2025

·

Stayed 1 night

The staff are very friendly, the room is nice and clean. The only downside is the bathroom, which is a bit too small, but I'm okay with it because it works and is clean.

6

Greta

Aug 29, 2025

·

Stayed 4 nights

Not the cleanest and weirdly shaped rooms with little to no space to open suitcases. No fridges.

8

Ruth

Nov 7, 2025

·

Stayed 1 night

Clean room Comfy bed

2

Chloé

Feb 17, 2025

·

Stayed 1 night

Staff was nice but the room was very disgusting and the door didn’t have a functioning lock.

8

Lynn

May 1, 2025

·

Stayed 3 nights

It was 8-10 minute walk to the underground to get into the city. Room was clean and staff was very friendly and attentive. The breakfast was not fancy but decent, and it was convenient before starting a busy day exploring the city.

10

maire

May 27, 2025

·

Stayed 1 night

I just needed a hotel in Victoria for one night. This hotel was perfect, the single room was quite small but perfect for me. Absolutely spotlessly clean. Check in was very good, a lovely friendly man allowed me to check in about 10 mins early. I'll definitely use this hotel again, price very good too!

4

Dean

Jul 16, 2025

·

Stayed 2 nights

Booked property through Expedia at lower rate than directly through hotel website. Maybe because of this, they gave us the smallest room in the basement of the annex across the street. Room barely fit a double size bed, a cruise ship cabin would be twice as big as this room. Stairs to the room in the basement were steep and narrow and auto lights would only come on after you took your first two or three steps in the dark. We left our towels on the floor thinking we would get clean ones but instead housekeeping picked them up and hung them on hooks behind the door. Housekeeping also left a pair of cleaning gloves draped over the bathroom door handle (who knows where they were used).

6

Joseph

Apr 20, 2025

·

Stayed 1 night

Lovely friendly staff - Rooms were a little bit dusty (television area) shower floor stained. Rather expensively priced. Left items in the bathroom - telephoned and asked to email - emailed twice but no reply to either email

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally very small with compact showers and limited space for luggage, though layouts vary and a few guests reported larger rooms. Some rooms lack refrigerators.

Related guest reviews

6

Bianca

Aug 6, 2025

·

Stayed 4 nights

The rooms were so small. A person could barely walk around the bed.

8

Tracey

Jun 18, 2025

·

Stayed 1 night

I stayed one night for a work trip. Single room was small but as advertised. Very clean and quiet. Staff on reception friendly.

6

Greta

Aug 29, 2025

·

Stayed 4 nights

Not the cleanest and weirdly shaped rooms with little to no space to open suitcases. No fridges.

10

Jim

Jun 6, 2025

·

Stayed 3 nights

Not the biggest room, but it had what we needed. The staff was very friendly. The location was great. Great value for the price.

2

CHRISTOPHER

Jun 4, 2025

·

Stayed 1 night

The room was the smallest room I have ever stayed it. Roughly around 6ft by 6ft.

8

Hong

Aug 20, 2025

·

Stayed 3 nights

Room is very small but nicely organized. Shower is very small but manageable. Walking distance from Victoria Station. All sightseeing tours start from Victoria Station. A false fire alarm in the middle of one night.

10

Angela

Aug 12, 2025

·

Stayed 6 nights

Great room. Plenty of space. Staff was very friendly and helpful

10

Jonathan

Aug 19, 2025

·

Stayed 2 nights

The hotel was comfortable and quiet. We stayed for two days as a couple. The room was on the smaller side as others have mentioned but worked great for a place to rest inbetween seeing the sights. It was a reasonable 5-10 min walk from Victoria station which put it off the high traffic streets with a few nice pubs close by and Sainsbury grocery store just around the corner. The front desk staff were very helpful and let us leave a bag the day we checked out which we retrieved after seeing Wicked that evening. Bike rental station was just a block away. Hope to return in the future!

8

Peter

Jul 20, 2025

·

Stayed 2 nights

Great location that was easy to get to Buckingham Palace and the Victoria train station. Breakfast had lots of options and we liked the layout of the room with two separate twin beds.

8

Christina

May 3, 2025

·

Stayed 2 nights

Great location for walking around and exploring. Many options. Only negative is the room was much smaller than I expected. The staff was very accommodating and helpful.

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AI-generated summary based on recent guest reviews

Service

Front desk and staff are frequently described as friendly and helpful, with smooth check in and assistance like holding bags after checkout. A few guests reported housekeeping lapses and poor email response.

Related guest reviews

8

Nicola

Oct 23, 2025

·

Stayed 1 night

Early check in, staff very helpful, room clean & breakfast good value for price. Hotel ideally located for restaurants & short walk to Westminster Abbey etc.

8

Tracey

Jun 18, 2025

·

Stayed 1 night

I stayed one night for a work trip. Single room was small but as advertised. Very clean and quiet. Staff on reception friendly.

8

Kathy

Nov 24, 2025

·

Stayed 4 nights

The room was very nice. The front desk was very helpful with all of our needs. Everyone was great durning our stay.

10

ann

Jun 22, 2025

·

Stayed 3 nights

Great location. Friendly people at the front desk

10

Angela

Aug 12, 2025

·

Stayed 6 nights

Great room. Plenty of space. Staff was very friendly and helpful

4

Dean

Jul 16, 2025

·

Stayed 2 nights

Booked property through Expedia at lower rate than directly through hotel website. Maybe because of this, they gave us the smallest room in the basement of the annex across the street. Room barely fit a double size bed, a cruise ship cabin would be twice as big as this room. Stairs to the room in the basement were steep and narrow and auto lights would only come on after you took your first two or three steps in the dark. We left our towels on the floor thinking we would get clean ones but instead housekeeping picked them up and hung them on hooks behind the door. Housekeeping also left a pair of cleaning gloves draped over the bathroom door handle (who knows where they were used).

6

Joseph

Apr 20, 2025

·

Stayed 1 night

Lovely friendly staff - Rooms were a little bit dusty (television area) shower floor stained. Rather expensively priced. Left items in the bathroom - telephoned and asked to email - emailed twice but no reply to either email

10

Jonathan

Aug 19, 2025

·

Stayed 2 nights

The hotel was comfortable and quiet. We stayed for two days as a couple. The room was on the smaller side as others have mentioned but worked great for a place to rest inbetween seeing the sights. It was a reasonable 5-10 min walk from Victoria station which put it off the high traffic streets with a few nice pubs close by and Sainsbury grocery store just around the corner. The front desk staff were very helpful and let us leave a bag the day we checked out which we retrieved after seeing Wicked that evening. Bike rental station was just a block away. Hope to return in the future!

10

Lynne

Sep 4, 2025

·

Stayed 2 nights

Everyone was very nice at the front desk, very helpful. If anyone is coming to London and want to be close to VCS stay here

8

Christina

May 3, 2025

·

Stayed 2 nights

Great location for walking around and exploring. Many options. Only negative is the room was much smaller than I expected. The staff was very accommodating and helpful.

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AI-generated summary based on recent guest reviews

Location

Convenient, walkable location near Victoria Station, Buckingham Palace, Westminster Abbey, tour bus stops, shops, and pubs, making sightseeing easy.

Related guest reviews

10

Blake

Sep 22, 2025

·

Stayed 1 night

Nice and clean. Very walkable area.

8

Nicola

Oct 23, 2025

·

Stayed 1 night

Early check in, staff very helpful, room clean & breakfast good value for price. Hotel ideally located for restaurants & short walk to Westminster Abbey etc.

10

Samuel

Aug 24, 2025

·

Stayed 1 night

Close to all sites

10

ann

Jun 22, 2025

·

Stayed 3 nights

Great location. Friendly people at the front desk

8

Hong

Aug 20, 2025

·

Stayed 3 nights

Room is very small but nicely organized. Shower is very small but manageable. Walking distance from Victoria Station. All sightseeing tours start from Victoria Station. A false fire alarm in the middle of one night.

10

Fong

Sep 24, 2025

·

Stayed 4 nights

Close to tour bus stations

4

Eleanor

Sep 12, 2025

·

Stayed 3 nights

Near to the bus stop

10

Dayra

Jul 23, 2025

·

Stayed 3 nights

Everyone was so friendly and it was a great walking distance from all major attractions, would definitely stay again

10

Jonathan

Aug 19, 2025

·

Stayed 2 nights

The hotel was comfortable and quiet. We stayed for two days as a couple. The room was on the smaller side as others have mentioned but worked great for a place to rest inbetween seeing the sights. It was a reasonable 5-10 min walk from Victoria station which put it off the high traffic streets with a few nice pubs close by and Sainsbury grocery store just around the corner. The front desk staff were very helpful and let us leave a bag the day we checked out which we retrieved after seeing Wicked that evening. Bike rental station was just a block away. Hope to return in the future!

10

Lynne

Sep 4, 2025

·

Stayed 2 nights

Everyone was very nice at the front desk, very helpful. If anyone is coming to London and want to be close to VCS stay here

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AI-generated summary based on recent guest reviews

Dining

Breakfast is commonly described as decent to good value with a fair range of options; some called it average, and one guest found it expensive.

Related guest reviews

8

David

Mar 29, 2025

·

Stayed 6 nights

Helpful staff, great breakfast!

8

Nicola

Oct 23, 2025

·

Stayed 1 night

Early check in, staff very helpful, room clean & breakfast good value for price. Hotel ideally located for restaurants & short walk to Westminster Abbey etc.

8

Sue

Jun 9, 2025

·

Stayed 3 nights

The room was clean and adequate..the shower is small..very expensive breakfast 39 pounds a person.

8

Lynn

May 1, 2025

·

Stayed 3 nights

It was 8-10 minute walk to the underground to get into the city. Room was clean and staff was very friendly and attentive. The breakfast was not fancy but decent, and it was convenient before starting a busy day exploring the city.

8

Veronica

Jul 13, 2025

·

Stayed 3 nights

Location is everything where you visit a country for the first time . so i chose close to Victoria Station . 2 blocks away the room in the website , the smallest is not what i got , we have the mallets double ai gel bed and the one we got , tiny for 2 regular size people. amazing building and pretty area. so if you don’t mind small was good . the breakfast is average as included . no room service and no refrigerator to store food either in your room so be aware, or the one we had. but depending on what you want the location is key

8

Peter

Jul 20, 2025

·

Stayed 2 nights

Great location that was easy to get to Buckingham Palace and the Victoria train station. Breakfast had lots of options and we liked the layout of the room with two separate twin beds.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$119
February	$134
March	$142
April	$161
May	$194
June	$232
July	$234
August	$164
September	$221
October	$199
November	$186
December	$209

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5 $268
6 $123	7 $146	8 $431	9 $405	10 $224	11 $235	12 $385
13 $119	14 $202	15 $329	16 $443	17 $443	18 $302	19 $310
20 $134	21 $174	22 $290	23 $289	24 $301	25 $301	26 $301
27 $155	28 $176	29 $289	30 $290

Su	Mo	Tu	We	Th	Fr	Sa
				1 $281	2 $258	3 $311
4 $124	5 $226	6 $280	7 $311	8 $207	9 $261	10 $390
11 $139	12 $169	13 $311	14 $269	15 $238	16 $238	17 $311
18 $123	19 $207	20 $280	21 $280	22 $238	23 $216	24 $238
25 $165	26 $207	27 $269	28 $269	29 $238	30 $196	31 $218

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Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

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Good to know

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FAQs about Best Western Victoria Palace

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