Does the property allow pets?

No pets are allowed at the property.

What are the check-in and check-out times?

Check-in is from 14:30 to 23:59, and check-out is by 11:00. Early check-in and late check-out are available for a fee, subject to availability.

Where is the property located in relation to key landmarks?

The property is located in London City Centre, within a 15-minute walk of Kensington Gardens and Kensington Palace. It is 1 mi from Hyde Park and 1.1 mi from Kensington High Street.

What are the policies for guests staying with children?

Children are welcome at the property. There is no mention of extra beds or cribs being available.

What are the policies regarding extra beds and cribs?

Extra beds and cribs are not available at the property.

Grand Plaza Serviced Apartments in London

Average nightly price at Grand Plaza Serviced Apartments by month, last 12 months (USD)
Month	Average price
January	$108
February	$113
March	$127
April	$149
May	$160
June	$184
July	$221
August	$166
September	$186
October	$182
November	$163
December	$198

What guests think

At Grand Plaza Serviced Apartments, guests consistently praise the walkable Bayswater location near Hyde Park and tube stations, the practical apartment-style rooms with kitchenettes, and generally friendly staff, making it a convenient base for families and longer stays.

Many also report strong cleanliness and attentive housekeeping. Trade offs include an older, sometimes maze-like building with limited lift access, occasional maintenance issues, inconsistent air conditioning, and firm or thin sofa beds, with some noise reported in certain rooms. A few reviews report pests or hot water problems. Best suited to travellers prioritizing space and self-catering over modern polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Kitchenettes, laundry service, and secure luggage storage are appreciated. The property is dated with limited lift reach, many stairs and convoluted corridors, occasional lift outages, and inconsistent or portable air conditioning.

Related guest reviews

8

Kevin

Apr 30, 2025

·

Stayed 7 nights

Good location within walkibg distance of Hyde Park and two tube stations. Several options for food nearby. Bathroom nicely renovationed. Laundry services resonabke rates. Kitchenette adequately stocked. No freezer, though. Windows draughty. Pull out couch was dufficult to reassemble.

8

Megan

Jul 30, 2025

·

Stayed 3 nights

We loved this location for having access to a kitchen, being able to buy groceries which are nearby, and make our own food. The building is dated, hallways are very narrow and the elevator is slow, but there are not a lot of floors. The room was spacious, beds were very firm and pillows very flat. Bathroom was decent though we could not get the plug in the bathtub to work. Having air conditioning was a life saver as it was 33c and humid the week we were there.

8

VINOD

Jul 29, 2024

·

Stayed 3 nights

Very nice property..Except like lot of older properties in the London Area the Lifts do not go till the top. So if u have your apartment in the 5 th floor prepare to walk a floor up.

6

Mildred

Oct 4, 2024

·

Stayed 9 nights

Well the appts at the back off the Hotel need a lift, too many stairs to climb especially when you are carrying your luggage as well.There was no-one to help.

8

Sally

May 9, 2025

·

Stayed 4 nights

The location is great but if you can’t walk steps or have limited mobility work with the apartment management directly. We were on fifth floor and elevator only went to fourth floor. Very convoluted walking patterns.

6

Michael

Mar 14, 2025

·

Stayed 1 night

Showing it’s age, parking not included and basement rooms are not accessible.

8

Kit

Oct 9, 2023

·

Stayed 2 nights

Good location for Kensington & Hyde Park events. Room was compact but did provide a dining space & small kitchen. Plentiful towels & bathroom products provided. Left luggage facilities secure & convenient. Would stay again

8

kelly

Oct 25, 2024

·

Stayed 5 nights

Large space with seperate bedroom. Clean and serviced daily. Microwave as an oven. Very close to Kensington gardens and restaurants and shops. A little run down but still ok. One lift was not working for majority of 5 night stay.

8

Jasdeep

Sep 9, 2024

·

Stayed 3 nights

Great location, walkable to parks and many restaurants. It’s difficult to navigate thru the building though many doors, small elevators. Also NO AC !!

8

Karen

Jun 12, 2023

·

Quad room (2 bedrooms)-Great location, near Hyde Park, Notting Hill, 25 minute walk to Paddington, nice trendy restaurants close by. Had room 120, it got very warm and no a/c with the current heatwave, a tad uncomfortable for us. 1 bedroom had ceiling fan. No A/C and there was no offer of a fan for the front bedroom. Housekeeping was good. Really more 3 star.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe clean spaces and reliable housekeeping. A few report serious issues such as bug bites/bedbugs, occasional odors, and general wear.

Related guest reviews

10

Hinda

Nov 8, 2025

·

Stayed 2 nights

Amazing location, room was clean and comfortable.

2

denise

Jul 10, 2025

·

Stayed 10 nights

While staying at this hotel I received several bug bites. I asked the hotel to investigate and they couldn’t confirm what the source was. In addition, two of my items went missing and again the hotel mgt had zero explanation for this. The manager advised that they have an issue with mice in the court yard but had no explanation for the bug bites.

8

Helen

Jun 1, 2024

·

Stayed 8 nights

The room smelled of what seemed to be cigarette smoke. The staff were very friendly & helpful.

8

Sheree Jane

Apr 11, 2024

·

Stayed 3 nights

This hotel was good for access to Bayswater Underground. Our room was a good size and cleaned every day with lots of clean towels supplied. But we were right next to the air con machines or something and the smell was terrible. We should have asked to move but we were only there for 3 nights and were really only in the room to sleep. For the price and location the room was good value for money

10

Seegrit

Mar 27, 2024

·

Stayed 4 nights

Staff was extremely helpful and nice. Very well located property. Quiet and clean room.

10

Tricia

Aug 10, 2024

·

Stayed 11 nights

The hotel was nice for the money paid. It was close to Bayway tube station and Hyde Park. The laundry servicewas great, drop it.off in the morning and pick it up at night. Do worry about the hotel breakfast. Go to M&S on the corner and get crossants and cereal and you will have the same thing. Housekeeping was wonderful. They even did the dishes.

10

Jennifer

Nov 2, 2025

·

Stayed 1 night

Staff were lovely, room was clean and great for our needs

8

kelly

Oct 25, 2024

·

Stayed 5 nights

Large space with seperate bedroom. Clean and serviced daily. Microwave as an oven. Very close to Kensington gardens and restaurants and shops. A little run down but still ok. One lift was not working for majority of 5 night stay.

2

Dana

Apr 7, 2024

·

Stayed 4 nights

The grand plaza has bedbugs (which we discovered as we left), thebleast comfortable sofa bed that I have ever slept on, and wen went had now hot water for three days and asked to have it fixed, the maintenance person came in and used the bathroom while he was there (toilet seat left up). I complained to the front desk and they did nothing about it.

10

Sina

Jul 11, 2025

·

Stayed 6 nights

The location is great. The room is very clean.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Apartments are often spacious and family friendly, but decor can feel dated and some layouts are cramped. Guests cite temperature control and noise issues in some units, and comfort varies—especially with firm beds or thin sofa bed mattresses.

Related guest reviews

8

Terri-Louise

Oct 10, 2025

·

Stayed 2 nights

Room was a good size, they fit me in last minute due to an issue at my prior hotel. So I was just happy to have a good size room that was clean and comfortable at the last minute.

8

Megan

Jul 30, 2025

·

Stayed 3 nights

We loved this location for having access to a kitchen, being able to buy groceries which are nearby, and make our own food. The building is dated, hallways are very narrow and the elevator is slow, but there are not a lot of floors. The room was spacious, beds were very firm and pillows very flat. Bathroom was decent though we could not get the plug in the bathtub to work. Having air conditioning was a life saver as it was 33c and humid the week we were there.

8

Robert

Oct 22, 2025

·

Stayed 2 nights

Staff were helpful and hotel was clean and comfortable. Great location. Unfortunately the second bed in the quad room was very uncomfortable. It was a sofa bed and the mattress was very thin.

6

Anthony

Sep 12, 2024

·

Stayed 8 nights

The staff were all polite and checking was easy. We were allowed to leave out bags with the hotel until the official check-in time. Upon check-in, were given a room facing the courtyard which had additional late night noise from the adjoining restaurant, this made getting quality sleep until midnight possible. The room was slight worn, but well used and housekeeping did an excellent job of restocking towels and remaking the room. Overall, we enjoyed the hotel and aside from the late night noise from the attached restaurant we'd potentially stay at this location again.

10

Jon Inge

Jun 13, 2024

·

Stayed 3 nights

Excellent place to stay for a weekend in London. We had a family room, two adults and two kids. Spacy room, clean and tidy. The location is nearly perfect in the best part of London. Loads of restaurants and cafees nearby and a really cozy atmosphere in the neighbourhood. This area is safe, also late in the evening. Its really easy to connect with buses and metro from Bayswater and queensway station. The staff was friendly and helpful at all times. I will come here next time im i London with my family!

6

Phil

Aug 14, 2023

·

Stayed 2 nights

Sound really travels. Sounded like a heard of elephants stomping around in the room above us each night. Maybe we were just unlucky. Great location and staff were helpful.

6

Susanna

Apr 19, 2025

·

Stayed 3 nights

Chose this hotel based on location and the need for several beds. Room was very crowded and did not look like picture or as described. Had a nice kitchen area. Location was good.

8

Karen

Jun 12, 2023

·

Quad room (2 bedrooms)-Great location, near Hyde Park, Notting Hill, 25 minute walk to Paddington, nice trendy restaurants close by. Had room 120, it got very warm and no a/c with the current heatwave, a tad uncomfortable for us. 1 bedroom had ceiling fan. No A/C and there was no offer of a fan for the front bedroom. Housekeeping was good. Really more 3 star.

4

Joyce

Jun 3, 2024

·

Stayed 3 nights

Elevator only went to the fourth floor and dragging luggage up skinny stairs to our room was not reasonable for elderly travelers. The couch was considered a bed and the 2 inch thick mattress was unbearable, but the front desk did offer to bring another 2” to put on top of the other. The rooms were clean but old.

6

Marianne

Sep 8, 2024

·

Stayed 5 nights

Very nice and clean room. A bit dated, but quite spacious room.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, helpful, and accommodating, including with luggage storage and transport arrangements. There are occasional reports of unwelcoming reception and unresolved issues.

Related guest reviews

8

Anne

Oct 7, 2023

·

Stayed 5 nights

Cleaning staff professional and polite. Room inclusions of kitchenette and bathroom good. There were steps on each floor even though there was a lift. So access was a challenge with bags. Reception staff were unwelcoming and seemed as if they did not like their jobs - they did not smile or say any welcome, and seemed very unhappy. This was such a shame

10

Pamela

Jul 8, 2024

·

Stayed 14 nights

Perfect location. Everything is accessible from shops, restaurants and grocery and the neighborhood is safe. The property condition is quiet and very good. The staff were very helpful and friendly , they were very quick to respond to some requests or services.

2

Sanaz

Jul 9, 2024

·

Stayed 3 nights

Not happy with the receptionist’s not welcoming and room was horrible

8

Robert

Oct 22, 2025

·

Stayed 2 nights

Staff were helpful and hotel was clean and comfortable. Great location. Unfortunately the second bed in the quad room was very uncomfortable. It was a sofa bed and the mattress was very thin.

10

Keith W

Mar 28, 2024

·

Stayed 5 nights

Excellent location. Great value for the money. Friendly staff. Wonderful housekeeping staff. Can’t wait to return

10

Sara

Jun 19, 2024

·

Stayed 1 night

The staff was very helpful in scheduling transportation to airport for us.

10

Jennifer

Nov 2, 2025

·

Stayed 1 night

Staff were lovely, room was clean and great for our needs

10

Sheryl

Feb 27, 2025

·

Stayed 2 nights

Great location. Very helpful front desk staff.

10

DeAnn

Jul 8, 2024

·

Stayed 3 nights

We ended up at this property at the last minute after an issue at a completely different place. They were professional and accommodating. Would definitely recommend.

2

Dana

Apr 7, 2024

·

Stayed 4 nights

The grand plaza has bedbugs (which we discovered as we left), thebleast comfortable sofa bed that I have ever slept on, and wen went had now hot water for three days and asked to have it fixed, the maintenance person came in and used the bathroom while he was there (toilet seat left up). I complained to the front desk and they did nothing about it.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Widely praised location near Hyde Park and Kensington Gardens with easy access to Bayswater and Queensway stations, plus shops and restaurants in a safe, walkable area. A convenient base for exploring.

Related guest reviews

10

Hinda

Nov 8, 2025

·

Stayed 2 nights

Amazing location, room was clean and comfortable.

10

Brenton Dean

Jul 21, 2024

·

Stayed 5 nights

Great location near Hyde Park. Walking distance to transport. Good ammenities. Luggage storage. Friendly and helpful staff.

10

Megan

Apr 23, 2024

·

Stayed 2 nights

This was a great spot for our time in London. Close to the underground. Great room!

10

Kok

Aug 28, 2023

·

Stayed 4 nights

Good location. Easy access to metro station and has many food outlets nearby.

8

Janet

Jun 10, 2025

·

Stayed 6 nights

Safe, well maintained, and awesome location near Kensington Gardens. It was a 5 minute walk to the Bayswater and Queensway tube stations.

10

Amanda

Nov 10, 2023

·

Stayed 4 nights

Great location and wonderfully large rooms! We were very happy with our choice to stay here, particularly as we were spending four nights. Located in a safe and very pretty neighborhood and within walking distance to the tube.

8

o young

Feb 28, 2025

·

Stayed 15 nights

Nice location. Away from the tourist traps and close to the Kensington Gardens.

10

Anna

Apr 30, 2025

·

Stayed 2 nights

Lovely aparthotel in an excellent location. Staff was kind and we had everything we needed. Good facilities and perfect location, near Kensington Gardens. I would truly recommend this property, we travelled as a family and it was perfect.

10

Massimo

May 28, 2024

·

Stayed 3 nights

A good facility in a residential area. It’s near Kensington, close to Hyde Park, serviced by the tube and may buses

8

Wendy

Jun 3, 2024

·

Stayed 8 nights

We enjoyed our 8 night stay here. The location is excellent and is a 5 minute walk from the Bayswater Tube Station. We felt very safe walking to our accommodation at night. It is also a 10 minute walk from Queensway Tube which was convenient for the central line. We were upgraded to a 2 bed apartment which was lovely - this hotel is great if you don’t want to pay high hotel prices - we were happy with our stay.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Not enough information in reviews.

Related guest reviews

10

Yee Chong

Feb 28, 2023

·

Stayed 3 nights

Excellent location, nice staff, good restaurant

6

Azlina Binte Mohd

Jun 18, 2024

·

Stayed 3 nights

I don't really fancy the layout of the room. Because we are staying in the ground floor, we can hear people talking from the restaurant.

10

Tricia

Aug 10, 2024

·

Stayed 11 nights

The hotel was nice for the money paid. It was close to Bayway tube station and Hyde Park. The laundry servicewas great, drop it.off in the morning and pick it up at night. Do worry about the hotel breakfast. Go to M&S on the corner and get crossants and cereal and you will have the same thing. Housekeeping was wonderful. They even did the dishes.

6

Anthony

Sep 12, 2024

·

Stayed 8 nights

The staff were all polite and checking was easy. We were allowed to leave out bags with the hotel until the official check-in time. Upon check-in, were given a room facing the courtyard which had additional late night noise from the adjoining restaurant, this made getting quality sleep until midnight possible. The room was slight worn, but well used and housekeeping did an excellent job of restocking towels and remaking the room. Overall, we enjoyed the hotel and aside from the late night noise from the attached restaurant we'd potentially stay at this location again.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $134	2 $157	3 $157	4 $157	5 $157	6 $164	7 $164
8 $138	9 $158	10 $158	11 $157	12 $158	13 $181	14 $172
15 $138	16 $158	17 $157	18 $157	19 $158	20 $208	21 $208
22 $154	23 $158	24 $158	25 $173	26 $173	27 $256	28 $302
29 $157	30 $157

Grand Plaza Serviced Apartments

Prices for Grand Plaza Serviced Apartments

Monthly average prices

About this property

Location

Room options

Studio Triple

Studio Quad

Double Apartment

Two Bedroom Apartment For 4

Triple Apartment

Two Bedroom Apartment For 6

Quad Apartment

Studio Double

Family Apartment Sleeps 6

3 Bedroom Apartment For 6

Guest reviews of Grand Plaza Serviced Apartments

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Grand Plaza Serviced Apartments

Considering this hotel for your London trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $258	20 $205	21 $203	22 $184	23 $185	24 $184
25 $170	26 $170	27 $172	28 $172	29 $173	30 $173	31 $185