Name: Hotel Plaza Cozumel
Address: Calle 2 Norte No 3/5 Ave and Rafael Melgar, Colonia Centro, San Miguel, Quintana Roo, Mexico, San Miguel, Quintana Roo, Mexico
Rating: 8.5

Guest reviews

8.5

Very good

Based on 999 verified reviews

Who stays here?

Business

3%

Couple

37%

Family

31%

Group

17%

Solo

10%

What guests think

AI-generated summary based on recent guest reviews

Hotel Plaza Cozumel draws repeat guests for its central, walkable location near the ferry, consistently friendly staff, cooked to order breakfasts, spotless housekeeping, and a rooftop pool with views, while rooms are basic.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Christi

15 Apr 2026

·

Stayed 1 night

Always a clean room. Full sized refrigerator. Ask for extra pillows. Great and helpful and friendly staff. And breakfast is fabulous!! Most importantly, you can not beat the location!

10

Windel

7 Apr 2026

·

Stayed 7 nights

Everything was wonderful. We always enjoy our stay at the Plaza. Gilberto and Amelia are wonderful and very accommodating. We ate out and had food delivered - everything was perfect!

8

Ana

4 Apr 2026

·

Stayed 1 night

Include breakfast. Nice swimming pool.

10

Grant

3 Apr 2026

·

Stayed 12 nights

The breakfast was good. The hotel was fantastic and the staff. Will be going back

10

Evelyn L

2 Apr 2026

·

Stayed 3 nights

The breakfast is excellent and fresh. The room was very comfortable with our own thermostat control

Calle 2 Norte No 3/5 Ave and Rafael Melgar, Colonia Centro, San Miguel, Quintana Roo, Mexico

Location

With a stay at Hotel Plaza Cozumel, you'll be centrally located in Cozumel, steps from Cozumel Maritime Terminal and Malecon San Miguel. This hotel is 11.4 mi (18.3 km) from San Francisco Beach and 15.1 mi (24.4 km) from Xcaret Eco Theme Park.

Malecon San Miguel(0.1 Miles)

Cozumel Maritime Terminal(0.1 Miles)

Cozumel Museum(0.1 Miles)

Central Plaza(0.2 Miles)

Benito Juarez Park(0.2 Miles)

Cozumel Fiscal Pier Ferry Terminal(0.2 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 14:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self-parking is available on-site for guests.

A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.

No pets and no service animals are allowed at this property.

Check-in is at 3:00 PM and check-out is at 2:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

The property features step-free entrances and wheelchair-accessible facilities. However, specific details about elevators and other accessibility features are not provided.

The hotel is located in the heart of Cozumel, steps from Malecon San Miguel and Cozumel Maritime Terminal, approximately 0.2 km from various attractions including Cozumel Museum and Central Plaza. The preferred airport is Cozumel Intl. Airport, located 2.6 km away.

Yes, there is an outdoor pool available, with access from 9:00 AM to 11:00 PM. The pool is seasonal.

Up to 2 children aged 11 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Hotel Plaza Cozumel

Amenities

Property description

Book on Vio

Guest reviews

Very good

Who stays here?

What guests think

Location

Property policies

Check-in instructions

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FAQs

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Hotel Plaza Cozumel.ec-9g4sk8{display:inline-block;width:var(--layout-spacing-s200);}

Amenities

Property description

Book on Vio

Guest reviews

Very good

Who stays here?

What guests think

Location

Property policies

Check-in instructions

Good to know

Optional extras

FAQs

Have a question?

Similar properties

Hotel Plaza Cozumel