Name: TownePlace Suites by Marriott San Antonio Airport
Address: 214 Northeast Loop 410, Shearer Hills - Ridgeview, San Antonio, Texas, United States of America, San Antonio, Bexar County, US
Price range: US$109–US$182 per night
Rating: 8.65

What guests think

TownePlace Suites by Marriott San Antonio Airport earns praise for friendly staff, cleanliness, and a convenient location, with breakfast and kitchenettes appreciated; however, some guests report dated areas, occasional maintenance, Wi-Fi and hot-water issues, and limited early shuttle hours.

Reviews also mention a warm pool at times, but occasional closures, heavy kid use, and a parking lot break-in report raise concerns about on-site experience and security. Rooms are generally comfortable and often spacious, though freeway or airport noise can be noticeable in some rooms. A practical choice for travelers prioritizing proximity and value.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Airport shuttle is convenient but does not run very early, according to multiple guests. Pool feedback is mixed (warm/clean for some, closure or heavy kid use for others); parking is easy, though one review reported break-ins; a fitness-room TV was noted broken.

Related guest reviews

10

Shelli

6 Jun 2023

·

Stayed 2 nights

In town for a short business trip, a friend recommended this property. The complimentary shuttle to/from the airport were convenient and easy to access! The staff are so kind and went above & beyond to make sure I was comfortable during my stay. I was not in town long enough to go walking but it is in walking distance to a mall. I highly recommend this location! Suuuper convenient!

10

Terence

5 Apr 2025

·

Stayed 1 night

Nice hotel VERY close to the airport and within walking distance of places to eat and shop. Friendly staff and quick check in/check out. Breakfast was good also. Free shuttle to airport.

8

Delorianne

23 Dec 2024

·

Stayed 3 nights

Very close to shopping and dining. Walmart right next to location. Easy parking. Excellent customer service.

10

Wendy

25 May 2023

·

Stayed 1 night

Very convenient with shuttle service to airport - be sure to schedule the shuttle service for your specific timing.

2

Keith

4 Nov 2024

·

Stayed 1 night

My truck AND every truck in the parking lot was broken in to AND the “on duty security” had no idea. What a joke!

6

Julene

22 Jun 2024

·

Stayed 2 nights

For older people with knee problems toilet was way to low to the ground. Kids in the pool most of the evening to night making hard for adults to enjoy, this is why I picked a place with a pool, to enjoy, didn't even get to enjoy it. Garbage bags in the hallway no one around to throw them out. Security, two of them both relaxing in the lobby, I guess the get to take their breaks together.

8

Alexis

29 Aug 2023

·

Stayed 2 nights

Parking was free and was easy. Called for towels and they were brought immediately. Staff was nice. Check in/ check out was easy. TV was broken in fitness area. Lobby had a weird smell.

4

Andrew

31 Mar 2023

·

Stayed 1 night

Although I had a room at a resort property that night I paid additional to stay here because I had a super early flight the next morning and the listing said Airport Shuttle. When I checked in asked for a shuttle at 4:00 AM for a 5:30 AM flight I was told that the shuttle didn't start until 5:00 AM - although no hours were on the hotel listing. That meant I had to pay a $30.00 Uber to the terminal!! I would have saved money and stress staying at the resort. Buyer Beware!!!

4

Sarah

17 Apr 2023

·

Stayed 1 night

So disappointed - pool totally closed for Reno's -- was not aware of that and the hotel had zero options for compensation or using other facilities. As well the shuttle doesn't start till 5am but I needed to be at the hotel by 4am-- supper frustrating!!!

8

Elisa

28 Jul 2025

·

Stayed 3 nights

The checking in was very welcoming & fast. Breakfast was delicious, pool was warm & clean. Everything was good & clean. Unfortunately the microwave didn't work correctly & the iron was not usable. I did ask for some working items but was only given the iron. The microwave never arrived. But the customer service was great!

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Cleanliness

Many guests found rooms and common areas clean. Others reported odors, isolated pests or soiled items, and occasional maintenance grime.

Related guest reviews

6

Sakina

15 Oct 2024

·

Stayed 2 nights

My overall stay was average, we were greeted by a dead grasshopper and we were about to checkout room we spotted a dead cockroach. Good that we spotted at the time of checkout. But besides that everything was good comfortable bed, washroom were clean and carpet was tidy. I think the kitchen area was too congested and a bit dirty. So overall it was a average stay.

4

Humberto

31 Dec 2024

·

Stayed 2 nights

Place was ok however it smelled horrible like wet carpet.

6

Karla

22 Aug 2024

·

Stayed 1 night

Its just ok. Red and yellow walls are awful Carpet in the room smells horrible People in front desk really nice

10

Noemi

17 Mar 2024

·

Stayed 2 nights

Had an amazing stay with my family. Over the top cleanliness and very friendly staff.

6

David

1 May 2023

·

Stayed 2 nights

Staff was great. Hotel badly showing age. Has old smell to it. Not on par with Marriott

10

Nao

31 Aug 2025

·

Stayed 2 nights

Excellent staff, room were overall clean. But I think the property is little old so I did see some wear. But not terrible. Breakfast were nice and simple. No complain. Overall great hotel!

10

Rafael

20 Feb 2025

·

Stayed 2 nights

Front desk staff was wonderful and the room was so clean

10

Bervin

25 Apr 2024

·

Stayed 1 night

Always stay here when flying out of SAT. Super clean, cold A/ C, great shower. Professional service..

4

Dionna

5 Apr 2023

·

Stayed 1 night

We were put in a room with a door that connected to another room, was not private, could hear everything. Beds were soiled and bathroom tiles were dirty.

10

Adriana

17 Mar 2024

·

Stayed 1 night

Excellent service! Rooms were clean and beds were comfortable!

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Rooms

Rooms are generally comfortable and often spacious, with appreciated kitchenettes and comfortable beds. Downsides include a dated feel in places, occasional Wi-Fi or A/C problems, intermittent hot-water issues, small TVs, and some noise from the freeway or airport.

Related guest reviews

6

Bruce

17 Oct 2023

·

Stayed 4 nights

Room was fine but never had a warm shower regardless of time of day. Breakfast was good. Surrounding area mostly open and rundown but still satisfactory. I am mad with EXPEDIA for not telling me I could be bumped from my original reservation (Springhill) if the hotel filled with guests doing direct booking. This notification should have been provided to me from Expedia before I booked.

8

Alicia

25 May 2025

·

Stayed 1 night

Pros; Nice size room, very clean and well organized. Plenty of pillows for the bed, and excellent water pressure in the shower. Cons: very small TV - like 35", finicky AC kept the room a little more humid than we liked. The wifi kept dropping.

8

Cesar

11 Dec 2024

·

Stayed 2 nights

Okay overall, clean, spacious, quiet. Nothing impressive.

10

Jessica

14 Jan 2024

·

Stayed 3 nights

Really enjoyed our stay. Little noisy because of closeness to freeway but not enough to bother us. Couple small things in room could use slight repair but only noticed them because I was looking for them. Would definitely stay here again.

4

Alana

9 Feb 2023

·

Stayed 4 nights

Property was ok, however the internet didn't work the entire time of my stay. I wanted to extend my stay one extra day, but the price more than doubled for one extra night. Soooo not fair!

10

Robert

26 Sept 2023

·

Stayed 3 nights

The location requires a car to access the local amenities, although walkable 35 minutes to the North Star shopping mall / bus transit center. Closer by is a walmart, 54th Street Bar restaurant, Cracker Barrel store. There is NO restaurant/bar option at the hotel. A good breakfast buffet is provided to suit all tastes. I was assigned the top floor room 301, it was presented to the usual high Marriot standard in terms of cleanness comfort and spaciousness. A home from home with a kitchenette / study area. Be aware the room is right next to the interstate and the San Antonio airport hence background noise is noticeable at certain hours. Finally the staff works as a team and are attentive and welcoming. Would stay again.

10

Iris

7 Feb 2023

·

Stayed 1 night

The only negative was the hot water no hot water. Spoke to other people staying they said they had same problem. I did tell the the Receptionist about my husband told her to get it check that it might just need to put the thermostat higher. Or Water Heater needs to be replaced

10

Silvia

23 Jul 2024

·

Stayed 1 night

Very clean, comfortable and safe. It had a kitchen!! Breakfast was excellent!

10

Patricia A

24 Oct 2023

·

Stayed 2 nights

They switched our rooms from a king bed to two doubles. Not the end of the world, but then had to use both beds. The mattresses were fabulous!!! Super comfortable.

8

Thor

28 Feb 2023

·

Stayed 1 night

My guest reported that the shower water did not get hot in the morning- the temperature was lukewarm. Other than that, all was well.

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Service

Staff are frequently described as friendly, welcoming, and helpful, with quick check-in and responsive assistance. A few reviews note inconsistent service or policies (e.g., limited late checkout, early-morning shuttle information, one rude interaction, and security presence not effective).

Related guest reviews

10

Terence

5 Apr 2025

·

Stayed 1 night

Nice hotel VERY close to the airport and within walking distance of places to eat and shop. Friendly staff and quick check in/check out. Breakfast was good also. Free shuttle to airport.

10

Romaldita

27 Apr 2025

·

Stayed 3 nights

Our stay was amazing. This stay by far was the best one in the last couple of family vacations I have had. The general manager the breakfast attendent and the room attendants were great. They went above and beyond to give us a great stay. We thank you very much.

10

Rosicele

1 Jan 2024

·

Stayed 1 night

Front desk was very friendly and very fast

8

Michael

10 Apr 2024

·

Stayed 5 nights

Any issues were handled promptly and efficiently. Staff was very friendly

8

margaret

20 Mar 2023

·

Stayed 2 nights

Hotel was clean. Breakfast was good. Hotel staff would not honor our gold status for late checkout due to being short staffed so that was a little upsetting.

2

Keith

4 Nov 2024

·

Stayed 1 night

My truck AND every truck in the parking lot was broken in to AND the “on duty security” had no idea. What a joke!

10

Nao

31 Aug 2025

·

Stayed 2 nights

Excellent staff, room were overall clean. But I think the property is little old so I did see some wear. But not terrible. Breakfast were nice and simple. No complain. Overall great hotel!

10

Rafael

20 Feb 2025

·

Stayed 2 nights

Front desk staff was wonderful and the room was so clean

2

Arminda

1 Sept 2024

·

Stayed 1 night

Front desk clerk who checked as in was not amused that she has to get up and help us check in.

10

Harry

14 Mar 2023

·

Stayed 1 night

Staff handled the spring breakers with grace and professionalism. Even though there were kids running around the lobby, the reception kept it's cool and dealt with it. Great job.

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Location

Very convenient to the airport with shopping and dining nearby and easy access to highways. Some guests noted unclear signage, a sketchy-feeling surrounding area, and occasional freeway or airport noise.

Related guest reviews

10

Carol

29 Sept 2024

·

Stayed 1 night

very clean and smelled nice. Not that artificial overbearing smell. Bathroom was great. No missing tiles, chipped paint or stains. A big plus is the kitchenette. Very nice touch. Bed was comfortable. Area around the hotel is a sketchy. I wouldn’t go very far even in the daytime. Hotel property is maintained nicely. Breakfast is an actual breakfast: sausage eggs cereals waffles breads fruit yogurt etc. I would definitely stay here again.

10

Elaine

22 Feb 2023

·

Stayed 5 nights

Conveniently located near SA airport Easy to get to downtown and other lots of other sites: Witte Museum, Botanical Gardens, McNay Art Institute.

8

Delorianne

23 Dec 2024

·

Stayed 3 nights

Very close to shopping and dining. Walmart right next to location. Easy parking. Excellent customer service.

8

Samuel

18 Jun 2024

·

Stayed 1 night

Very close to the airport.

10

Jessica

14 Jan 2024

·

Stayed 3 nights

Really enjoyed our stay. Little noisy because of closeness to freeway but not enough to bother us. Couple small things in room could use slight repair but only noticed them because I was looking for them. Would definitely stay here again.

2

Adrian

2 Jan 2024

·

Stayed 2 nights

The property is aged. Dirty from age of property. The bed was perhaps the worst that we have ever slept on. Not the quality we expect from a Marriot Property. The area around the hotel is trashy and has a lot of street people.

10

Rhonda

27 Mar 2023

·

Stayed 1 night

Great location to airport for travel.

10

John

21 Mar 2023

·

Stayed 3 nights

I didn't like that there was no signage leading to the property, I drove past several times until I found a UPS driver.

6

Jennifer

20 Mar 2025

·

Stayed 1 night

Super convenient to the airport.

10

Leobardo

26 May 2025

·

Stayed 1 night

Excellent location near highway.

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Dining

Breakfast is generally considered good, with several mentions of tasty options and helpful attendants. A few guests found quality average or poor, and very early departures may miss options.

Related guest reviews

8

Daniel

8 Apr 2025

·

Stayed 1 night

No real complaints. Got in late, left early. They had bacon for breakfast so the rest is just trivia.

10

Terence

5 Apr 2025

·

Stayed 1 night

Nice hotel VERY close to the airport and within walking distance of places to eat and shop. Friendly staff and quick check in/check out. Breakfast was good also. Free shuttle to airport.

6

John

12 Jul 2024

·

Stayed 1 night

The bathroom sink & shower were both clogged. I could not control the AC in the room to turn down the air which made it very uncomfortable to sleep. The breakfast in the morning featured a belgian waffle that was sour, sausage patties that tasted boiled and dry scrambled eggs that were likely from powder.

8

David

28 Apr 2024

·

Stayed 1 night

Nice place right out the door to the airport car rental return. It took 5 min. A bit disappointed that we couldn’t get some type of easy breakfast food to take with us on checkout because we had to catch a 5:45AM flight.

10

Levi

16 Nov 2024

·

Stayed 2 nights

Nice location close to the airport with several delicious dining options within 5 mins. Solid complementary breakfast. Kitchen was a nice amenity. Would recommend.

8

Javier Antonio Flores

27 May 2024

·

Stayed 4 nights

Breakfast attendant was very polite. Breakfast setting was impeccable. Hotel looks outdated but everything was clean

10

Nao

31 Aug 2025

·

Stayed 2 nights

Excellent staff, room were overall clean. But I think the property is little old so I did see some wear. But not terrible. Breakfast were nice and simple. No complain. Overall great hotel!

10

Robert

26 Sept 2023

·

Stayed 3 nights

The location requires a car to access the local amenities, although walkable 35 minutes to the North Star shopping mall / bus transit center. Closer by is a walmart, 54th Street Bar restaurant, Cracker Barrel store. There is NO restaurant/bar option at the hotel. A good breakfast buffet is provided to suit all tastes. I was assigned the top floor room 301, it was presented to the usual high Marriot standard in terms of cleanness comfort and spaciousness. A home from home with a kitchenette / study area. Be aware the room is right next to the interstate and the San Antonio airport hence background noise is noticeable at certain hours. Finally the staff works as a team and are attentive and welcoming. Would stay again.

8

Jennifer

4 May 2025

·

Stayed 3 nights

Pretty good place to stay. Close to the Riverwalk, and restaurants. Clean and has a good breakfast

8

Elisa

28 Jul 2025

·

Stayed 3 nights

The checking in was very welcoming & fast. Breakfast was delicious, pool was warm & clean. Everything was good & clean. Unfortunately the microwave didn't work correctly & the iron was not usable. I did ask for some working items but was only given the iron. The microwave never arrived. But the customer service was great!

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Month	Average price
January	US$117
February	US$130
March	US$138
April	US$143
May	US$136
June	US$130
July	US$131
August	US$128
September	US$113
October	US$113
November	US$116
December	US$124

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $176	18 $182	19 $161
20 $144	21 $138	22 $148	23 $182	24 $110	25 $160	26 $114
27 $110	28 $114	29 $114	30 $119

Su	Mo	Tu	We	Th	Fr	Sa
				1 $109	2 $115	3 $114
4 $114	5 $114	6 $119	7 $114	8 $117	9 $141	10 $146
11 $111	12 $117	13 $114	14 $120	15 $126	16 $147	17 $143
18 $126	19 $119	20 $126	21 $131	22 $117	23 $138	24 $155
25 $126	26 $136	27 $126	28 $126	29 $112	30 $147	31 $142

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Monthly average prices

About this property

Location

Room options

Suite, 2 Double Beds

Suite, 1 King Bed (Mobility Hearing Access, Roll-In Shower)

Suite, 1 King Bed (Hearing Accessible)

Suite, 2 Double Beds (Mobility Hearing Access, Roll-In Shower)

Suite, 1 King Bed

Suite, 2 Double Beds (Mobility Hearing Accessible, Tub)

Suite, 2 Double Beds (Hearing Accessible)

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about TownePlace Suites by Marriott San Antonio Airport

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Prices for upcoming dates