Name: JW Marriott Grosvenor House London
Address: 86-90 Park Lane, Mayfair, London, England, United Kingdom, London, England, United Kingdom
Rating: 8.4

Guest reviews

8.4

Very good

Based on 860 verified reviews

Who stays here?

Business

29%

Couple

36%

Family

20%

Group

9%

Solo

3%

What guests think

AI-generated summary based on recent guest reviews

At JW Marriott Grosvenor House London, travellers often highlight a central Mayfair location and warm, professional staff, with the Executive Lounge and grand public spaces appreciated, though some report delays at check-in and occasional maintenance snags.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

6

Ching-fan

4 weeks ago

·

Stayed 4 nights

I booked a deluxe suite and was assigned to a room on 8/F. The layout is so odd that one cannot really enjoy the space as the sofa and desk are located in a corner at the back of the room. The bed is slightly bigger than a single bed. The worst is the wardrobe, which is very run down and the condition is comparable to that of a very old motel. On day 2, the room started to have strong cigarette smell and did not go away as the ventilation in the room is no good. After I complained the hotel moved me to another room on 5/F, which is a standard room, but they said they could not pay me the difference as I booked through Hotel.com rather than with the hotel directly. When I checked out, hotel said it had waived service charge for my stay, and that was it.

10

parambir kaur

Mar 12, 2026

·

Stayed 1 night

Staff and room were excellent

10

Alvaro

Jan 28, 2026

·

Stayed 6 nights

Clean room, well maintained lobby, food was excellent, great location.

10

Simon

Jan 25, 2026

·

Stayed 2 nights

All was excellent

10

Donya

Jan 20, 2026

·

Stayed 3 nights

We loved this hotel! It was beautiful and the bars and restaurants were exceptional!

86-90 Park Lane, Mayfair, London, England, United Kingdom

Location

With a stay at JW Marriott Grosvenor House London, you'll be centrally located in London, just a 3-minute walk from Hyde Park and 7 minutes by foot from Marble Arch. This luxury hotel is 0.7 mi (1.1 km) from Oxford Street and 0.5 mi (0.9 km) from Piccadilly.

Park Lane(0.1 miles)

Hyde Park(0.1 miles)

Marble Arch(0.3 miles)

Piccadilly(0.5 miles)

Hyde Park Corner(0.5 miles)

Baker Street(0.6 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, parking is available on-site. Valet parking is offered at a fee of GBP 60 per day. Please note that parking height restrictions apply.

Continental breakfast is available daily from 6:30 AM to 11 AM for a fee of approximately GBP 35 per person.

Pets are not allowed at the property, but service animals are exempt from this policy.

Check-in is from 3:00 PM to 11:59 PM, and check-out is by 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific details about room accessibility features are not provided.

The hotel is centrally located in London, just a 3-minute walk from Hyde Park and a 7-minute walk from Marble Arch. It is also 0.7 miles from Oxford Street and 0.5 miles from Piccadilly.

Up to 2 children aged 11 years old and younger can stay for free when occupying the parent or guardian's room using existing bedding.

The hotel offers rollaway beds for a fee of GBP 80 per night, but availability is subject to confirmation. Cribs are not specifically mentioned.

JW Marriott Grosvenor House London

Amenities

Property description

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