Hyatt Place Memphis Primacy Parkway

US$109

/ night

Avg. for November

Hyatt Place Memphis Primacy Parkway - Image 1

Hyatt Place Memphis Primacy Parkway - Room

Hyatt Place Memphis Primacy Parkway - Reception

Hyatt Place Memphis Primacy Parkway - Pool

Prices for Hyatt Place Memphis Primacy Parkway

Select dates to see prices and availability

US$109

/ night

Avg. for November

Monthly average prices

Nightly prices at Hyatt Place Memphis Primacy Parkway average US$95 in the cheapest month (January) and US$123 in the most expensive month (May), based on the last 12 months.

Average nightly price at Hyatt Place Memphis Primacy Parkway by month, last 12 months (USD)
Month	Average price
January	US$95
February	US$115
March	US$113
April	US$115
May	US$123
June	US$122
July	US$110
August	US$108
September	US$103
October	US$102
November	US$109
December	US$98

Most expensive: May (~US$123)

Cheapest: January (~US$95)

About this property

Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area. Guests can catch a ride on th...

Amenities

Business amenities

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Memphis? This hotel has 1173 square feet (109 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Dining

Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Rooms

Make yourself at home in one of the 128 guestrooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding, and all rooms are furnished with double sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Location

When you stay at Hyatt Place Memphis Primacy Park in Memphis, you'll be in the business district, within a 15-minute drive of University of Memphis and Wolfchase Galleria. This hotel is 10.8 mi (17.4 km) from Beale Street and 11.5 mi (18.5 km) from FedExForum.

What's nearby

Opera Memphis(2.6 Miles)
Regional One Health East Campus(2.7 Miles)
Baptist Memorial Restorative Care Hospital(2.9 Miles)
Baptist Memorial Hospital-Memphis(3 Miles)
Audubon Park(3.1 Miles)
Theatre Memphis(3.2 Miles)
Dixon Gallery and Gardens(3.3 Miles)
Methodist Le Bonheur Germantown Hospital(3.4 Miles)
Memphis Botanic Garden(3.6 Miles)
Madison Cypress Lakes(3.8 Miles)
Leftwich Tennis Center(4 Miles)
Hickory Ridge Mall(4.4 Miles)
University of Memphis(4.5 Miles)
Battlefront Lasertag and Paintball(4.8 Miles)
American Way Park(5.2 Miles)
The preferred airport for Hyatt Place Memphis Primacy Park is Memphis International Airport (MEM)(11.9 Miles)

Parking
Swimming pool
Non-smoking rooms
Business centre
Dry cleaning
Housekeeping

Show all

Location

1220 Primacy Parkway, Memphis, Tennessee, United States of America

Opera Memphis (2.6 Miles)

Regional One Health East Campus (2.7 Miles)

Baptist Memorial Restorative Care Hospital (2.9 Miles)

Baptist Memorial Hospital-Memphis (3 Miles)

Audubon Park (3.1 Miles)

Theatre Memphis (3.2 Miles)

More location info

Room options

Standard Room, 1 King Bed

Room details

1 Extra-Large Double Bed

Sleeps 4

Air Conditioning

Heating

Wi-Fi (Free)

Room, Multiple Beds

Room details

2 Double Beds

and

1 Sofa Bed

Sleeps 5

Air Conditioning

Heating

Wi-Fi (Free)

Room, 1 King Bed (Specialty)

Room details

1 Extra-Large Double Bed

Sleeps 4

Air Conditioning

Heating

Wi-Fi (Free)

Room, 1 King Bed, Accessible, Bathtub

Room details

1 Extra-Large Double Bed

Sleeps 4

Air Conditioning

Heating

Wi-Fi (Free)

Room, 2 Double Beds (Specialty)

Room details

2 Double Beds

Sleeps 5

Air Conditioning

Heating

Wi-Fi (Free)

Guest reviews of Hyatt Place Memphis Primacy Parkway

7.8

Good

Based on 1,042 verified reviews

Who stays here?

Business

17%

Couple

28%

Family

41%

Group

Solo

What guests think

AI-generated summary based on recent guest reviews

At Hyatt Place Memphis Primacy Parkway, travelers consistently praise the friendly staff, roomy layouts, and generally convenient, safe suburban location near restaurants and the hospital, while reporting recurring housekeeping lapses, worn carpets and furnishings, and surprise paid parking.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

What guests think

Breakfast feedback is mixed, ranging from great to limited selection, cold items, and occasional crowding. Facilities show uneven upkeep, with reports of pool closures or dirty water, elevator outages, and several vehicle break-ins in the lot. Some guests note small bathrooms, humidity or musty odors, uncomfortable or squeaky beds, and intermittent A/C or Wi-Fi. Set expectations for value over polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Self-parking costs about $7 per night via a third-party app and is a frequent complaint. Facilities maintenance can be hit-or-miss, with repeated notes about pool problems, intermittent elevator outages, and some reports of vehicle break-ins.

Related guest reviews

Wendell

29 Sept 2025

Stayed 2 nights

Parking. The property charges $7.00 a night for guest parking. I understand paying for guest parking at downtown hotels due to limited parking spaces usually located at parking garages. But parking spaces at suburban hotels are not at parking garages but on property so why charge? I have come to Memphis for the last 5 years in September to attend the Southern Heritage Classic. I stay 3 nights (Thursday - Saturday). This parking charged adds an extra $21.00 on my bill. I don’t care for it, but I really enjoy my stay at the property. But now being retired I may have to seek hotels with more inclusive fees.

Robert

31 Aug 2025

Stayed 1 night

Good stay. Pool for the kids was great. Breakfast was good. The only thing is they charge $7 for parking.

Jason

30 May 2024

Stayed 4 nights

Not Good, paid for security and vehicle was still broken into. Manager was no help and had a bad attitude.

Lucille

5 Aug 2025

Stayed 1 night

Room comfy & spacious. 1 elevator was not working. Eggs were cold, coffee was empty had to ask for more. Seems they just wanted to clean up and be done even though we got there at 8:30am and it was supposed to be served until 9am.

Johnny

11 Jun 2023

Stayed 1 night

Several cars was broken into including mine

harli

28 Jun 2023

Stayed 1 night

The room is spacious. And has a pull out bed in the couch in the double room. Plenty for 6 ppl. Besides that only down fall is the pool isnt in service.

Brittni

7 Aug 2025

Stayed 1 night

We loved our room and the amount of towels, the room setup, the couch, ECT... We thought the queen beds seemed a little small but we didn't mind. HOWEVER, the pool here was full of bugs, a shiny film, and DISGUSTING and green.

Daniel

23 Sept 2024

Stayed 1 night

The hotel is clean with a friendly staff members. The hotel has added an extra charge now for seaurity to patrol the parking lot; especially with all the crime that has happened. We felt safe at night in the parking lot. The room is large, and clean with good air conditioning. the breakfast is plentiful, hot, and good. No problems noted. We stay here a lot and will continue too.

Kristen

4 Aug 2024

Stayed 1 night

We had to pay for parking that was not gated and open to everyone. It seemed to be very unfair and money wasted

Richard

15 Oct 2023

Stayed 5 nights

I never knew how important free parking was even if the price was fair the inconvenience of making payment because of the threat of being towed was problematic.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Feedback is highly variable: some guests found areas clean, but many cited dirty or worn carpets, musty odors, stained linens or furniture, and occasional pests. Housekeeping during multi-night stays can be inconsistent.

Related guest reviews

Robyn

25 Aug 2025

Stayed 1 night

My experience was ok. The front desk was nice. However, I had to request another room because my first room had spots on the sheets. Also, the yogurt had a dead bug in it and breakfast that morning.

Valeria

27 May 2025

Stayed 2 nights

Our room was pretty dirty with a smell. So we moved to another room which was much cleaner. I dropped my phone behind the bed. So we moved the mattress to get it. There were candy packages underneath the mattress. So remember to move the mattresses when cleaning the rooms. Empty bags of food/candy can attract creatures that you don’t want at your property.

Nigel

25 Jul 2025

Stayed 2 nights

Honestly the room smelt so bad like mildew. The a/c was blowing a rotten smell and the carpet was nasty. It definitely needs updating.

Bridgette

17 Jun 2025

Stayed 1 night

Sheets had blood on them. Mattress on pull out bed was stained. Outdated furniture and decor.

Jacob

23 Dec 2023

Stayed 1 night

The bedsheets were dirty with trash in the bed. The mattress was worn out and kept rolling us to the middle of the bed

Aleesha

30 Jun 2025

Stayed 2 nights

The shower was pretty gross, mold in the corner door was scratched down the the bare wood. Found a cockroach on the floor. The gold out bed was broken making it very hard to sleep on.

Karen

21 Oct 2025

Stayed 1 night

Staff was friendly and helpful. Room was okay, bed was comfortable but carpets need to be washed or replaced. My toddler was running around barefoot and playing and his feet were blackened with dirt and grime.

Debricka

24 Sept 2023

Stayed 1 night

I specified to have a non-smoking room; however my room reeked of smoke. I was placed in another non-smoking room and it still smelled like smoke. The carpet was filthy and the doors to the rooms were beat up. This is not the Hyatt I remember when I stayed here a year ago. Things really have changed.

Whitney

24 Jun 2025

Stayed 1 night

A lot of rust in the rooms. Wifi was out and the floors were sticky.

Trevor

24 Mar 2024

Stayed 1 night

First time ever leaving such a negative review in all of my hotel stays.. The carpet was absolutely filthy. Within minutes of taking our shoes off our socks were completely black on the bottom. One of my kids toys rolled under the couch where I found a plethora of trash including a rag with what appeared to be feces on it. There was broken glass in the grass outside of our window and we stepped in a pile of dog poop in the front lawn. The guy at check out however was very nice.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms offer generous space and seating, but several reviews mention very small bathrooms, dated furnishings, and noisy or uncomfortable beds. Some guests reported humidity or odors and issues with A/C, fridges, or Wi-Fi.

Related guest reviews

Caryn

18 Aug 2025

Stayed 2 nights

I liked the size of the room and the complimentary breakfast. I didn't like that the tub drained out slowly and the bathroom fan wasn't running. I made the front desk aware of both but they weren't fixed during my stay.

Jodi

11 May 2025

Stayed 2 nights

Property is nice. Clean. Good breakfast. Good location, nice safe area. My only complaint is having to pay extra for parking. Why not just incorporate that into the rate. At this location for self parking, having to pay extra for parking is silly. Also the AC in our room kept the room cool, but it felt very wet and damp. Everything in the room felt damp.

Jeannie

30 Jun 2025

Stayed 1 night

Good for the price. This was not a planned stop. Staff friendly, room large and spacious. Bathroom clean. Just needed to update the furniture, looks very old and used. Bed was clean and room was cold.

Kevin

21 Mar 2023

Stayed 1 night

Outside noise. Outdated. It was in a good location .

Norena

6 Aug 2024

Stayed 2 nights

Our refrigerator was not working

brianna

13 Aug 2024

Stayed 2 nights

Elevators not the best. Paying for parking at that location was not expected or liked. Room was HOT! But not dirty. Bottle of water was $6.00

kendrick

25 Jul 2024

Stayed 1 night

No microwave in the room

Shonda

30 Jul 2025

Stayed 2 nights

I chose this hotel because of the space and especially the mini fridge since we were coming in to Memphis for a twirling camp. Mini fridge never worked even after being defrosted by maintenance the next day. Room was spacious, bedding ok. Parking is extra which makes no sense, make sure to pay upon check-in, was told to scan and complete, but could do later instead of doing while getting checked in and forgot so I was charged an extra $5 fee to the $7 daily parking. Breakfast was amazing and staff friendly. Air was fresh when you entered and felt safe.

Wonita

24 Jun 2025

Stayed 1 night

Charge for parking, 100 for accidental fee, and double beds are full size beds. Very small. 3rd party over booked hotel and they gave us the small beds.

Christopher

14 Jul 2025

Stayed 1 night

For a ONE night stay it’s okay. Room is very spacious, very outdated furniture and breakfast food is not good quality. Definitely only for a one night stay .

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly, helpful, and accommodating. However, guests also report uneven responsiveness, occasional rudeness, check-in issues, and housekeeping only on request during longer stays.

Related guest reviews

CHER

11 Jun 2024

Stayed 1 night

We loved the sofa and wet bar area. Bed was comfortable and shower spacious with a good shower head. We had a small mishap in the morning. Breakfast was not ready as promised and after waiting 10 minutes we had to leave and get on the road. Later, I called the manager and he sincerely apologized and also gave me a partial refund. Kudos to Shayne! Not many will even own their mistake, but he went the extra mile to make it right. Thank you! We will be back!

Elizabeth

20 Oct 2024

Stayed 1 night

I called the reservation center to figure out the incidental charge and i was told 50 when i got there i was told 100 and I was told by the front desk policy change effective immediately, no exceptions. I called the reservation desk and they spoke to the front desk and the front desk lady argued with the reservation center and told them no exceptions.. They finally called their district manager and finally got them to change it. Very bad customer service and the $50 was on their own website.

Eddie

8 Sept 2025

Stayed 3 nights

Everyone at the front desk from check in to check out were very pleasant and helpful.

Dora

7 Aug 2024

Stayed 2 nights

The staff was extremely courteous and helpful! My husband requires a wheelchair and the staff was eager to help without being asked! The hotel is clean and quiet. Felt safe and lots of restaurants around. Will stay again on our next trip.

David

25 May 2025

Stayed 1 night

Rude staff at the reception

Jenay

21 Jul 2025

Stayed 3 nights

Unfortunately, this hotel cost a lot more than it was worth. Service was subpar, repairs were being done, no one came to clean our rooms the three days we were there so we had to go and ask for towels, and we only got two sets more for 6 people. Also, parking was $7 per day in the lot. For that price, book the Courtyard next door instead.

Christopher

31 May 2025

Stayed 2 nights

My stay was fine overall. I will not stay here again, though. The second-party parking is terrible. My wife put a wrong number from our tag in the app and the on-site people could not help fix it. so frustrating I just paid for another night of parking with correct tag info.

Lisa

24 Jun 2025

Stayed 1 night

The guest service supervisor was great. The systems were down when we tried to check in so we had to wait about 30 minutes for them to come back and as soon as they came up she let us know and got us to our room quickly!

Fealisa

12 Feb 2024

Stayed 1 night

A great hotel for the price. Breakfast bar has a good selection and food is good. Great way to start your travel day! Great location for working in the Memphis area. Staff treat you with the upmost respect! I love this hotel and staff.

Kimberly

18 Jun 2025

Stayed 1 night

I would say this is a nice place to stay. The 2 receptionists last night and this morning made it the best visit for me. And the coffee is delicious too. :)

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient, generally safe suburban setting near St. Francis Hospital, restaurants, and major roads. Many found it practical for stopovers and appointments.

Related guest reviews

Rachel

12 Aug 2023

Stayed 2 nights

It is a very convenient location with easy access to shopping, eating and Highways. The staff was friendly and the breakfast excellent.

Edna

1 Sept 2024

Stayed 2 nights

Friendly staff. Great location.

Rickey

17 Mar 2024

Stayed 1 night

Close to the highway and great food options within 2 miles

Angelo

28 Jun 2024

Stayed 4 nights

The area is great !!!

Dora

28 Jan 2025

Stayed 1 night

Very quiet hotel. Convient to hospital and doctors offices and also restaurants. Feel safe in location. Staff friendly and courteous.

Steven

29 May 2025

Stayed 9 nights

Convenient location.

Kris

5 Apr 2025

Stayed 2 nights

Front desk staff was fantastic. They went above and beyond. Very convenient if visiting St Francis hospital.

Ashley

10 Apr 2024

Stayed 1 night

Quite stay and safe.

Robert

24 Aug 2025

Stayed 1 night

Wonderful staff. Great breakfast. Awesome room. Probably one of the best hotel showers I’ve experienced. Good location! I highly recommend this hotel.

osama

22 May 2023

Stayed 1 night

Nice friendly staff, quiet safe area.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is inconsistent: numerous guests enjoyed it, while others found limited variety, items running out or served cold, and occasional late setup. Crowding at peak times was also noted.

Related guest reviews

Suzanne

14 Nov 2024

Stayed 4 nights

We did not receive ANY housekeeping service the whole 5 days we stayed there. The breakfast staff lady was a little rude and also put the food out late. Convenient location, though and the front desk folks were friendly.

JERRY

31 Jan 2023

Stayed 1 night

Nice hotel with good breakfast.

ANGELA

19 Aug 2025

Stayed 3 nights

We stayed Friday to Monday and the breakfast was Awesome. Staff was friendly and helpful. Guest was friendly. I like that it was very convenient to many places. I would suggest getting a variety of flavors for coffee creamer. I would definitely stay again. Shout out to Dameon I think that was his name.

Elizabeth

1 Sept 2025

Stayed 2 nights

It was the best especially the breakfast

Lucille

5 Aug 2025

Stayed 1 night

Jen

1 Jul 2025

Stayed 1 night

Check in was smooth and simple. Had a drink at the bar on 6/29, and the lady running the front desk was a great conversationalist. The room was clean and pleasant, and the water pressure in the shower was amazing. Breakfast was hot and fresh, and the staff were all very friendly and attentive.

Cynthia

30 Jul 2025

Stayed 3 nights

Comfortable and clean with excellent customer service and amenities. Great beds, great breakfast, great pool, and nice safe environment. Would definitely recommend and stay again!

Angela

19 Apr 2025

Stayed 1 night

Breakfast was horrible

12 Aug 2024

Stayed 1 night

The customer service was dismal at checkin. I was unaware there was a charge for parking. Light bulbs out in room. Brrakfast ran out of items due to large crowd?needed help with planning?

Patrick

22 Oct 2023

Stayed 1 night

Breakfast is really good and the staff downstairs was great

Was this helpful?

AI-generated summary based on recent guest reviews

Gary

4 weeks ago

Stayed 3 nights

This hotel needs some major work as it is old and dated. The biggest issue we had is that the hot water only worked every other day. We stayed 3 nights and had only one day of hot water. We told the staff and they tell us they are "fixing it." It is clear this is an ongoing problem and they don't care. The breakfast is poor quality and the rooms are not clean. I got bites on my arm and think their from bed bugs. It was a horrible experience staying here and I would warn people to avoid this hotel until they fix these basic issues. It is not a lot to ask for a clean room, hot water, and a decent breakfast when you are paying over $150 per night per room.

Liara

4 weeks ago

Stayed 3 nights

WE HAD NO HOT WATER OUR ENTIRE STAY AND WE WERE THERE FROM FRIDAY-MONDAY. WE WERE TOLD ONE OF THE BOILERS WAS DOWN BUT BEING WORKED ON FRIDAY NIGHT. THAT WAS CLEARLY NOT TRUE.

Daniel

5 weeks ago

Stayed 4 nights

Clean spacious room. Nice and friendly staff. Will stay again.

thomas

12 Sept 2026

Stayed 3 nights

The hotel is under new owners, and they got rid of the bar and the hotel does not sell alcohol anymore.

Jorge

9 Sept 2026

Stayed 2 nights

Location was great, breakfast and front desk staff were below average.

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 02:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Hyatt Place Memphis Primacy Parkway

Is parking available at the property?

Self parking is available on-site for a fee of USD 7 per day. Parking is limited, and a reservation is not required.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in may be available for a fee of USD 30, and late check-out may be arranged for a fee of USD 50, both subject to availability.

Are airport shuttle services available?

Complimentary shuttle services operate within a 3-mile radius of the property. Specific arrangements can be made upon arrival.

What accessibility features are available for guests with disabilities?

The property features step-free entrances, wheelchair-accessible facilities in public areas, and accessible rooms. Elevators are available for easy access to all floors.

What is the location of the property in relation to key landmarks?

The hotel is situated in the business district of Memphis, approximately 10.8 miles (17.4 km) from Beale Street and 12.5 miles (20.2 km) from Graceland. It is within a 15-minute drive of the University of Memphis and Wolfchase Galleria.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool available. The pool is open from April 1 to October 31.

What are the policies for guests staying with children?

Children 18 years old and younger can stay free when occupying the parent's or guardian's room, using existing bedding.

Have a question?

Instant AI responses are based on hotel information

Prices for upcoming dates

November 2026

December 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in must be done by someone who is at least 21 years old.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

The seasonal pool will be open from April 01 to October 31.
Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The photos in this description reflect the brand standard and are provided for illustrative purposes only.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Contactless check-in and contactless check-out are available.

Self parking fee: USD 7 per day
Pet fee: USD 100 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
Early check-in fee: USD 30 (subject to availability)
Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Su	Mo	Tu	We	Th	Fr	Sa
1 $98	2	3	4	5	6	7 $203
8	9	10	11	12	13	14 $297
15	16	17	18	19	20	21
22	23	24	25	26	27	28
29	30

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6 $107	7 $120	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26
27	28	29	30	31