Name: Days Inn by Wyndham St. Charles IL
Address: 1635 E Main Street, St. Charles, Illinois, United States of America, St. Charles, Illinois, US
Price range: US$69–US$176 per night
Rating: 7.2

What guests think

At Days Inn by Wyndham St. Charles IL, travellers report a budget, motel-style stay with a convenient location near downtown and the Arcada Theatre, ongoing renovations affecting appearance and parking, and repeatedly closed pool facilities alongside mixed overall experiences.

Cleanliness and maintenance are inconsistent, with some renovated rooms described as clean and comfortable while others note dirty floors or bathrooms, strong chemical or smoke odors, worn linens, and occasional pests. Rooms feel dated in many areas, with frequent comments about uncomfortable or sagging mattresses and periodic issues like broken fixtures, low water pressure, or noise from neighbors or the main road. Service is often friendly and accommodating, but some guests experienced check-in or billing problems, uneven professionalism, and variable breakfast quality and selection. Expect a basic stay chosen more for location than amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple reviews report the outdoor pool is closed or not functioning, and remodeling or discarded mattresses have affected the property's appearance and some parking. Facilities otherwise feel basic.

Related guest reviews

2

Ashley

8 Jul 2023

·

Stayed 1 night

Stayed the night in the jacuzzi room and had to listen to them bag and repair the room right across the room. Vending machines are broken and pool isn’t open due to remodel, however nothing is even being done and they don’t tell you the pool is closed until you get there and have no choice but to pay because you can’t cancel at that time.

6

Michael

20 Jul 2024

·

Stayed 1 night

The outdoor pool was not available.

4

Ross

12 Jul 2024

·

Stayed 1 night

It was a 2.5-star motel. Clean... enough. The cheap bath towels felt like 40-grit sandpaper. This orange gunk was all over the halls, and the pool wasn't open. Breakfast closed at 9:00 am, which is too early for a Sunday. The desk clerk felt a bit creepy. The whole experience was just... 2.5 stars.

6

Louise

28 Jul 2023

·

Stayed 1 night

Furniture not in the best condition. Already left, desk chair was shredding , what a mess! No pool available in 95 degrees day!

10

Gloria

26 Oct 2025

·

Stayed 1 night

The food for breakfast was very good the dinning area was very clean . The parking wasn't very good because they were remodeling and there was a lot just piled in the back so that took up parking spaces. We we didnt have any problems find a place to park by our room. I would definitely stay there again.

4

Michael D

6 Oct 2025

·

Stayed 2 nights

Signage was misleading, still had old chain logo (Best Western) lit at night. Breakfast was limited and not fresh. Staff was unkempt. Room was very clean, but lacking grab bar in tub-shower area. Water preasure was non existent. Linens were frayed but clean. Mountain of old mattresses on rear of property and half filled dumpster in parking lot. Gangway and stairs should be power washed. Key card did not function up to checkout time. Clearly a work in progress.

8

Michael

7 Jul 2024

·

Stayed 3 nights

The swimming pool was broken and didn't know when it would be fixed

8

Spencer

11 Jun 2023

·

Stayed 1 night

Great for the budget and location. Pool still closed, litter on the tarp. Quiet and private. Best night of sleep I’ve had in months. 10 for the bed.

6

Charles

11 Oct 2025

·

Stayed 2 nights

The check out staff was very unfriendly. The parking lot was full of old mattresses. The sidewalk was crumbling. The light switches and covers were old. The furniture and bath were very outdated. The picture on the internet of the room was modern and clean. So the actual hotel was a real shock. I was told it was being remodeled but that should have been on the site information. A very poor choice!

4

Dawn

19 Aug 2025

·

Stayed 2 nights

The pool is not functioning and it doesn't look like they are going to fix it. Not a big deal, but that was one of the reasons we stayed here. Update the pictures and description to show that. Pretty clean, but the fabric shower curtain was filthy. Lots of weeds, so it doesn't look like they are taking care of the property.

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Cleanliness

Feedback is mixed: several guests found rooms very clean, but many cited dirty floors or bathrooms, strong chemical or smoke odors, worn linens, dust, or occasional roaches. Standards vary notably between rooms.

Related guest reviews

4

Saul

20 Oct 2022

·

Stayed 4 nights

Los cuartos estaban completamente sucios, habían cucarachas.

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6

Miranda

20 Oct 2025

·

Stayed 2 nights

Fine for a cheap hotel to stay in but the only things that were really clean were the beds and the tub/sink and toilet. The floors were very dirty.

2

Ronald

3 Nov 2023

·

Stayed 1 night

Bed sheets were stained, walls were stained brown/black, shower had mold in it…the room was gross

10

Robert

15 Jun 2023

·

Stayed 1 night

Clean, comfortable, and quiet room. Comfortable bed. What else could you ask for?

10

Jeanne

30 Aug 2025

·

Stayed 1 night

Rooms were nice and clean

10

Scott

30 Nov 2025

·

Stayed 2 nights

Clean, comfy bed and pillows, convenient location to downtown StCh.

8

Maryanne

7 Jul 2024

·

Stayed 3 nights

Our stay was ok hotel is outdated but thankfully had no carpets but we were greeted with 2 cockroaches that was ewww but we didn’t make a fuss about it because you pay for what you get…

4

DAVE

22 Jun 2025

·

Stayed 9 nights

Check in was a disaster. Did on line check in and at registration they had nothing. Then they point out my registration was for a second floor when I asked for a room on the first floor felt like they wanted to charge me more. I booked a nine day stay. Police and ambulance there one night. Was accidentally billed $592 to my card. Took the whole stay to get a credit for it. Left my slippers at home. Walked barefoot on floor. Feet were black. Room was dark but ok. Had a weird smell at check in. Kinda like a smokers room covered up with something. The wind kept blowing our door and it always felt like someone was there. The stoke plate needed to be adjusted. The breakfast was ok. Powdered eggs and bacon where ok.

6

Joyce

17 Jun 2023

·

Stayed 1 night

Front desk was friendly and efficient. The room could have been cleaner. The curtains were covered with a thick layer of dust.

8

Michael

13 Sept 2025

·

Stayed 1 night

Room was clean !

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Rooms

Rooms are generally dated with recurring complaints about hard or sagging beds and occasional maintenance issues like broken fixtures, low water pressure, or noise. Some renovated rooms are modern and comfortable.

Related guest reviews

4

Lisa Gironda

25 May 2025

·

Stayed 1 night

Firstly, your company sends me a nice text welcoming me and asks that if I need anything to text. I did request more pillows and never heard back. Paper thin walls. Heard drunk neighbors have an argument at midnight. After that heard upstairs person in high heels clomping around. Then at 8am your company texts me and asks when I’m checking out! Terrible customer service!

6

David

30 May 2023

·

Stayed 2 nights

Someone had a party there Saturday night with about 50 people, loud music that went on till 5am

6

Anita

13 Oct 2024

·

Stayed 2 nights

The bed was rock solid and the pillows were really small.

8

jennifer

6 Aug 2025

·

Stayed 1 night

The mattress was saggy, so a little uncomfortable, but overall a clean, decent, budget-friendly room. Good breakfast.

10

john

13 Oct 2025

·

Stayed 1 night

Our room was very nice, modern and very clean. The staff was eager to please. We requested adjoining rooms for family, and they made it happen.

8

Dennis

27 Jul 2025

·

Stayed 1 night

The room was nice, but the beds were old and uncomfortable. The outside needs a major clean up and the grass needs to be cut and bushes trimmed.

6

Earl Keith

29 Jul 2025

·

Stayed 1 night

Hotel is dated and definitely overdue for an update. Room was dated but clean. Common areas seem very neglected. Internet speeds were ok.

8

Tom

9 Jun 2024

·

Stayed 1 night

Worse king bed we have sleep in. It was sleeping in a bowl. It sagged real bad

2

Russell

12 Jul 2025

·

Stayed 1 night

Paid $25 for early check in which I gladly did. Checked into room and jacuzzi is broken. Told management, said I would get a partial refund and now it doesn't look like I am.

4

Richard

1 Nov 2025

·

Stayed 1 night

Staff was kind but the room was very poorly taken care of. The curtains had clearly been cut or ripped intentionally at some point, the doorknob was broken for the bathroom etc. It was also concerning that there was a large pile of mattresses in the parking lot when I arrived, which made me worry about the possibilities of bed bugs. The mattress itself was fairly hard and uncomfortable as well.

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Service

Staff are frequently described as friendly and helpful, though some guests reported check-in or billing problems and uneven professionalism. Responsiveness can vary.

Related guest reviews

2

Lawrence

16 Jun 2025

·

Stayed 7 nights

Make sure you call the property before you arrive to make sure you are getting the room you booked. Valance hanging off the wall over curtains. Base of toilet dirty. Coffee lines on wall from a previous occupant. Person behind counter less than helpful. Not worth the price. Next visit to St. Charles we will stay elsewhere.

8

NANCY

18 Oct 2025

·

Stayed 1 night

I did not eat breakfast at the hotel. I did enjoy my room, the new bed, handrail in the shower and LVT floor in place of carpet. Comfortable, location perfect for my purposes, polite and helpful desk clerk. I am short, the counter is tall. He helped me with signing in at my comfort level. Overall a good pplace to stay for a family time the next day. N B

10

john

13 Oct 2025

·

Stayed 1 night

Our room was very nice, modern and very clean. The staff was eager to please. We requested adjoining rooms for family, and they made it happen.

10

Angela

16 Jul 2024

·

Stayed 1 night

Very clean and safe. Jimmy at the front desk was very helpful and personable.

10

Carolyn

1 Jun 2025

·

Stayed 1 night

The room was clean and quiet. The amenities were appreciated and up to standard. The staff was kind and helpful.

10

Andrea

7 Jul 2024

·

Stayed 1 night

The lady at the front desk was wonderful and and friendly! The room was great

10

Sarah

17 Sept 2023

·

Stayed 1 night

The employee at check in was one of the best that I have encountered at a hotel. Very helpful.

2

STEVEN

11 May 2025

·

Stayed 1 night

The front desk clerk double charged me for the room. I brought it to his attention and he wouldn't change it. Claims Expedia charged me when it clearly said days Inn st. Charles in St. Charles , ill Twice. I had to make a claim with my bank instead of owning responsibility. I only stayed 1 day because of it! Stressful for sure and I couldn't rest knowing i was doubled charged and spent 2 hours on the phone.

6

Charles

11 Oct 2025

·

Stayed 2 nights

The check out staff was very unfriendly. The parking lot was full of old mattresses. The sidewalk was crumbling. The light switches and covers were old. The furniture and bath were very outdated. The picture on the internet of the room was modern and clean. So the actual hotel was a real shock. I was told it was being remodeled but that should have been on the site information. A very poor choice!

4

DAVE

22 Jun 2025

·

Stayed 9 nights

Check in was a disaster. Did on line check in and at registration they had nothing. Then they point out my registration was for a second floor when I asked for a room on the first floor felt like they wanted to charge me more. I booked a nine day stay. Police and ambulance there one night. Was accidentally billed $592 to my card. Took the whole stay to get a credit for it. Left my slippers at home. Walked barefoot on floor. Feet were black. Room was dark but ok. Had a weird smell at check in. Kinda like a smokers room covered up with something. The wind kept blowing our door and it always felt like someone was there. The stoke plate needed to be adjusted. The breakfast was ok. Powdered eggs and bacon where ok.

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Location

Convenient for downtown St. Charles, the Arcada Theatre, and nearby dining, with easy drives to Geneva. Being on a main road, some rooms note traffic noise.

Related guest reviews

10

Krishna

12 Aug 2024

·

Stayed 4 nights

Had a 4 night stay at the property. Well maintained place that offers a decent free breakfast. Located around central Main Street.

8

Jonathan

7 Sept 2024

·

Stayed 1 night

Convenient location, nothing special but would stay here again, staff were great.

4

Jason

21 Dec 2025

·

Stayed 1 night

The deadbolt on our door didn’t have the latch-it was missing. Very close to the Arcada though, so that’s why we chose this motel.

10

Kathleen

30 Oct 2023

·

Stayed 1 night

This is very convenient to any part of St. Charles. It was attractive and clean.

10

Keri

24 Aug 2024

·

Stayed 1 night

good location for the Arcada Theater show we attended and a good restaurant next door.

10

Chris

18 Feb 2024

·

Stayed 1 night

The place to stay for a show at the Arcada Theatre. It was SO cold the night we stayed and the room was nice and warm when we arrived. Clean, comfortable. Flat screen HDTV with remote. Nice shower and bed. Frig and microwave. You are staying on the main drag so you are close to everything. The restaurant next door has delicious food!!

8

Jeffrey

8 Dec 2023

·

Stayed 2 nights

Overall good, next to main road and a little loud. Chair in room smells like urine.

8

Ron

19 Jun 2025

·

Stayed 1 night

Easy drive to downtown.

10

Scott

30 Nov 2025

·

Stayed 2 nights

Clean, comfy bed and pillows, convenient location to downtown StCh.

10

Brendan

17 Sept 2024

·

Stayed 1 night

Spent 1 night so I could do a full day in Geneva, it’s a very short drive from there, the complementary breakfast is pretty good

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Dining

Complimentary breakfast draws mixed feedback: several say it is good, while others found it limited or served cold, and occasional equipment issues were noted.

Related guest reviews

2

John

27 Sept 2023

·

Stayed 3 nights

room reeked with i guess disinfectant . came back one evening water in sink and toilet was brown. took sample to front desk he took picture of it . went for breakfast at 6;15 am eggs and sausage where cold

8

jennifer

6 Aug 2025

·

Stayed 1 night

The mattress was saggy, so a little uncomfortable, but overall a clean, decent, budget-friendly room. Good breakfast.

10

Gloria

26 Oct 2025

·

Stayed 1 night

The food for breakfast was very good the dinning area was very clean . The parking wasn't very good because they were remodeling and there was a lot just piled in the back so that took up parking spaces. We we didnt have any problems find a place to park by our room. I would definitely stay there again.

4

Michael D

6 Oct 2025

·

Stayed 2 nights

Signage was misleading, still had old chain logo (Best Western) lit at night. Breakfast was limited and not fresh. Staff was unkempt. Room was very clean, but lacking grab bar in tub-shower area. Water preasure was non existent. Linens were frayed but clean. Mountain of old mattresses on rear of property and half filled dumpster in parking lot. Gangway and stairs should be power washed. Key card did not function up to checkout time. Clearly a work in progress.

4

Deborah

31 May 2024

·

Stayed 2 nights

The property was run down, the service wasn’t that great! The food was cold for breakfast. Not the Best …BestWestern we stayed at. Will not return to this location.

8

CARL

13 Aug 2025

·

Stayed 1 night

Free breakfast mediocre and bed not very good. Seemed clean.

6

john

12 Sept 2023

·

Stayed 1 night

Property location is very conveneient, but decore is older and worn. We felt safe and it clean, but not what we expect when compared with Comfort or Hilton which were priced similarly. Breakfast area coffee machine not in service--meh. Probably be a last resort in the future.

6

Sheri

1 Nov 2025

·

Stayed 1 night

Staff was fine. Could use a few more towels and bathroom fan was nosiywhile operating. Floor lamp was ki d of broken, yet still worked. We also got locked out of our room before check out but staff was accommodating. Breafast doesnt have much to much to offer.

6

Jennifer

12 Dec 2023

·

Stayed 1 night

This is a 2 level property that does not have an elevator, and all of the rooms are external rooms. The room was very clean, and we enjoyed the selection at breakfast. There is a family restaurant right next to the parking lot.

4

Ashley

29 Jul 2023

·

Stayed 4 nights

Check in was fine. Room was mediocre at best. Breakfast was nothing to be excited about whatsoever. Pool was closed but was thinking it was due to remodel. Found staff was using area for food preparation and pool was definitely not being remodeled. Very disappointed. Gym had no towels or disinfecting wipes to use. Check out was at 11 and we used the privacy tag but still had someone knocking on our door before 10:30. Will not be staying here again

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $86	18 $144	19 $176
20 $75	21 $76	22 $71	23 $75	24 $86	25 $156	26 $155
27 $70	28 $69	29 $79	30 $74

Su	Mo	Tu	We	Th	Fr	Sa
				1 $88	2 $96	3 $128
4 $73	5 $84	6 $83	7 $79	8 $84	9 $106	10 $115
11 $72	12 $75	13 $79	14 $82	15 $83	16	17
18 $72	19 $81	20 $84	21 $78	22 $80	23 $107	24 $120
25 $73	26 $72	27 $75	28 $72	29 $71	30 $72	31 $80

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About this property

Location

Room options

Suite, 2 Queen Beds

Room, 1 Queen Bed, Roll-In Shower

Deluxe Room, 2 Queen Beds

Room, 1 King Bed, Roll-In Shower

Suite, 1 King Bed, Jetted Tub

Room, 1 King Bed (Exterior Building)

Room, 2 Queen Beds

Deluxe Room, 1 King Bed

Guest reviews

Good

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Days Inn by Wyndham St. Charles IL

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Prices for upcoming dates