Premier Inn Cambridge City Centre - Corn Exchange/Lion Yard

Great location, with market, food, and shopping all around. We had a nice, spacious room as well. Easy hub for exploring by foot.

The person at front desk shouted at me because I asked to send me the invoice to my personal e-mail

spacious clean room with comfortable bed and modern amenities. great location. did not utilise the restaurant or bar but seemed to be quite good.

The location is fantastic, but the overall experience was disappointing. The room was spacious but had a light box instead of a window. Despite claims about the light box, it made it difficult to regulate one’s circadian rhythm. The staff were friendly but appeared overwhelmed. During a four-night stay, my room was not serviced once until I specifically requested it. I was told I had to explicitly ask for room service and give staff permission to enter, even though I left the “Please make up the room” sign on my door when I went out. If this is the policy, the hotel should inform guests beforehand. Even then, I had to ask twice before they came, and the housekeeping was inadequate. Staff removed two bath towels from a twin room and replaced them with only one towel. They completely removed the bath mat, and neither vacuumed the floor nor replaced the cups in the room at any point. The rooms are reasonably comfortable, but the poor service led to a below-par experience.

Comfortable, clean room. Very good location, right in the heart of the city. Staff was helpful, Helen was especially kind to the guests - her kindness really made our day.