Name: Country Inn & Suites by Radisson, Sevierville-Kodak, TN
Address: 2863 Winfield Dunn Parkway, Kodak, Sevierville, Tennessee, United States of America, Kodak, Tennessee, US
Price range: US$57–US$256 per night
Rating: 8.3

What guests think

At Country Inn & Suites by Radisson, Sevierville-Kodak, TN, travelers often praise friendly service, generally clean rooms, and family‑friendly amenities like the indoor pool and splash pad, with a convenient location just off I‑40 away from heavy crowds.

Common drawbacks are thin walls and loud hallway doors that carry noise, plus noticeable wear and maintenance issues such as balky AC or fans, mildew in some baths, and an occasionally unreliable elevator. Breakfast feedback is mixed: many enjoy the variety, but refills and temperature can lag during busy periods. Overall, expect a convenient, family‑friendly stay that delivers good value more than polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Families like the indoor pool and outdoor splash pad, and many enjoy the fire pits. Recurring issues include an occasionally unreliable elevator, a broken guest washer, pool temperature or chemicals, slippery spots, and balconies without chairs.

Related guest reviews

10

Helmut

11 Oct 2025

·

Stayed 1 night

Gym was Ok. Would have liked a leg weight machine. Pool was excelent. Breakfast needs another waffle machine, and no leave the tables tipped off in the afternoon. It doesn't look good.

10

Dan

27 Jun 2025

·

Stayed 1 night

Two pools

10

Courtney

24 Aug 2025

·

Stayed 2 nights

We stayed here for jeep invasion two years in a row and this place is always clean and friendly. The breakfast is good but def steer clear of the eggs they are not easy on the stomach. We tested it having them one morning and not the next lol. BUT other than that great place. But also the elevator is still sketchy but I mean it works.

10

Cody

5 Aug 2025

·

Stayed 1 night

Clean with an outside kiddie pool splash pad, Nice fire pit area. Overall clean, friendly and kid friendly

6

Kimberly

3 Oct 2025

·

Stayed 1 night

I was not thrilled about a weird stain on the side of the bed. Also the pool area the door entry from kids pool to indoor pool is very slippery my son slipped and fell. He is ok but if an elderly steps here it will not be good. Its on the plastic white strips right at the door area. Very dangerous. In the fridge something gross was in the freezer area so definitely not been cleaned.

10

Dana

22 Jul 2025

·

Stayed 2 nights

Breakfast was awesome. The evening "Cookies" was a nice touch and greatly appreciated! The room was spacious and the beds super comfortable. The staff was very helpful and Super friendly. The kids loved the splash pad area and the hotel was very clean. Will stay again for sure!! Thank you!

8

Mary

23 Mar 2025

·

Stayed 5 nights

We enjoy the friendly staff. Great customer service. The breakfast was very good. Advertised laundry facilities but the washer was broken and has been since the last stay there months ago.

8

Dennis

13 Jun 2024

·

Stayed 3 nights

Elevator not working upon arrival. No seating on balcony.

10

Amanda

23 Mar 2025

·

Stayed 2 nights

The only issue we had was that the pool was freezing. It was cold in the room and the water was not even room temp

10

Robert

9 Jun 2025

·

Stayed 1 night

My 11 and 4 year old loved the splash pad. My 14 year old loved the fitness facility. Breakfast was really good. Room and beds were comfortable!!!

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Cleanliness

Many guests found rooms and common areas clean, but reports of bathroom mold, hair or stains, musty odors, and occasional pests appear across multiple stays. Hallways and elevators can look worn or dirty.

Related guest reviews

10

william

4 Nov 2025

·

Stayed 1 night

I could not ask for a more perfect stay. The staff was incredible the hotel common areas were impeccable and the room was spotless. It was also nice to NOT GET A KNOCK ON THE DOOR 2 HOURS BEFORE CHECKOUT BY CLEANING STAFF!!! Which seems to be all to common these days.

8

Chera

24 Aug 2025

·

Stayed 2 nights

Overall good breakfast and service. Would definitely stay again

4

Maria

1 Sept 2025

·

Stayed 2 nights

There was food left over from previous guests. We also found food and trash under the TV console. Nice hotel, just dirty room.

2

Katleen

10 Nov 2025

·

Stayed 2 nights

The room was dark and unventilated. It was not very clean: mirror, greasy fingerprints on cupboard doors, dust, I could go on. Threadbare pillows with flimsy covers. Breakfast was depressing, not one fresh item to be found. There were complimentary apples, but they were covered in a white dust so they could not actually be eaten at breakfast. There was no housekeeping to make the beds and to replace the towels. I expected this to be basic but ok like Tru by Hilton (which is a bit more expensive but much better located in Pigeon Forge itself) and it was far from it. I have no idea why this has such a good rating at Hotels.com. AVOID!

4

Maycie

6 Apr 2024

·

Stayed 1 night

The walls of the shower had red stuff on it. There was also black hairs all over the shower, and the bathroom floor. As well as black hairs all in one of the queen beds. Almost as if the sheets hadn’t been changed and the shower hadn’t been cleaned either. I wouldn’t even let my 3 year old son shower in it, that’s how bad the uncleanliness was.

10

Roger

1 Oct 2025

·

Stayed 1 night

Very nice. The hotel and room were clean and well maintained. The beds were very comfortable. Everything worked as it should. Clean bathroom. Breakfast was no better or worse than other hotels in this price range. The nightly rate was less than I would expect for a place this nice. We will be back

8

justin

30 Jul 2025

·

Stayed 3 nights

Water damage to ceiling and wall by the TV. Vent fan in bathroom was not working, so mold was growing on ceiling of bathroom. Also a cherry was stuck in our sink from a previous guest. Overall everything was nice and comfortable and clean but these details could be something to address for a cleaner, healthier feeling while staying.

10

Jennifer

4 Jul 2025

·

Stayed 1 night

They’re really only one thing I look for in a hotel stay. That’s a room that’s as clean as my home which is immaculate. It has to look clean, smell clean, be clean. The beds were very comfortable. The bathroom was spotless and smelled great.

8

Kim

28 Aug 2025

·

Stayed 1 night

The fan in the bathroom did not work so there was mold growing in there. The breakfast was good and the staff was nice.

10

Emily

23 Mar 2024

·

Stayed 1 night

The hotel was very clean and the staff was very friendly. We really enjoyed our stay!

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Rooms

Beds are generally comfortable and some rooms feel spacious, with fireplaces or balconies. However, thin walls and loud doors cause noise, some fixtures and AC units need work, and several balconies lack seating; decor and finishes can feel dated in places.

Related guest reviews

8

Keith

16 May 2024

·

Stayed 1 night

Would definitely stay here again! Positives-1:Decent water pressure (could improve on the shower head) 2:HOT WATER which is a must for me! MOST IMPORTANTLY CLEAN & COMFORTABLE BED AND PILLOWS! 3: Staff friendly and helpful! 4: Property clean and kept up! Negatives: we PAID for a balcony room and was not given one which was super disappointing, was told that was expedias fault. Other one really worth mentioning is the room next to the elevator was loud with people coming and going, you could hear them in our room. Otherwise excellent for the price!

6

Rob

8 Oct 2025

·

Stayed 1 night

The property was dated and repairs were needed. The room was comfortable (including a faux fireplace) but the drapery, carpet and shades were in need of replacing. Our door was not square with the frame and needed to be replaced. For one night on a roadtrip ok but will not return unless major renovations take place.

10

Angie

16 Jun 2025

·

Stayed 1 night

Easy and quick check in, the room was nice and great size with 2 queen beds I believe. Plenty of room for my toddler to burn off some energy after a long car ride. Mini fridge and microwave were hidden behind a dresser cupboard style door which was nice to keep my toddler away from them. Comfy beds, comforters, & pillows. Room & bathroom were clean. It was quiet which was a nice surprise considering there were many families with kids staying. We didn't get to go to the pool due to travel time but it looked really awesome! The breakfast was really good, had a wide variety of items and fresh cooked hot things. I recommend getting there earlier than later, it does get crowded and loud. Close enough to pigeon forge and gatlinburg both for a good place to stay and for a lower price than the hotels directly on the strip.

6

Dan

12 Jun 2024

·

Stayed 1 night

Air conditioning was not working in our room on the 3rd floor

8

Mayra

18 Aug 2025

·

Stayed 3 nights

The room was nice & clean. Bed was comfortable. Would’ve received 5 stars if it wasn’t because the walls are super thin. I could hear every guest in the hallways, the cleaners in the mornings & even the toilet flushing in the room over. Slept with the tv on at night to mask some of the noise but there’s no way to adjust the TVs brightness so had to put towels over so the room wouldn’t be so bright.

4

Tamara

13 Oct 2025

·

Stayed 1 night

First floor with patio. No furniture on patio. Spider in a webb behind the bathroom door. More spiders in the corner, above the exit door, out to patio. I reserved a PREMIUM double queen room, and I guess we got is what Clarion’s version of what they think that is. We were a late check-in, due to activities in Pigeon Forge. When we arrived, we heard the concierge telling some people they were booked to capacity. (We later verified this as well, because we wanted to leave, but we could find nowhere else nearby to stay.) Apparently, we got the overflow room that may also serve possibly as a storage room. There was no desk or chair in the room, just the dresser cabinet. I will say that the lobby was clean, and the breakfast was good as well. Also, the concierge was very friendly. We were so tired. We just got in and out, but that room is definitely not what we were expecting. Very disappointed, and we will never return.

10

Allison

10 Nov 2025

·

Stayed 2 nights

Staff was great. The room needs some work and the hallways need a little tlc but for the pice it was what I expected. I would stay here again but maybe not in a handicapped room which they had placed us in. The shower leaks out into the bathroom so that needs to be corrected. Yes I would stay here again for the price. Staff was very friendly and helpful.

8

Randall

8 Jun 2024

·

Stayed 1 night

On the parking lot side the bright lights shine directly in your room making it difficult to fall asleep.

8

Dave

4 Apr 2025

·

Stayed 1 night

Nice clean hotel but walls were thin.

6

Cyndal

20 Dec 2024

·

Stayed 1 night

The room was great, the light from the parking lot was so bright, needed some better curtains to block the lights. And the doors to the rooms, the way the shut were the loudest doors ever. We heard doors shut all night long. And the air unit is literally right beside the bed so its blowing on you all night long, thats just poor design.

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Service

Service is frequently praised as friendly, responsive, and efficient at check‑in and when issues arise. There are occasional complaints of rude or absent front‑desk staff and moments when staffing seems stretched.

Related guest reviews

10

william

4 Nov 2025

·

Stayed 1 night

I could not ask for a more perfect stay. The staff was incredible the hotel common areas were impeccable and the room was spotless. It was also nice to NOT GET A KNOCK ON THE DOOR 2 HOURS BEFORE CHECKOUT BY CLEANING STAFF!!! Which seems to be all to common these days.

10

Monica

29 Jun 2025

·

Stayed 2 nights

The front desk lady was so nice, the hotel was clean, updated and the breakfast was amazing! Would stay here again 100%

4

J

26 Oct 2025

·

Stayed 2 nights

The bathroom needed to be cleaned better. The staff especially the front desk on the day of check out was very rude. Then disappeared for 10 mins. The breakfast was nice but limited. Not everyone can eat pork. Need another choice of protein. The hotel needs a complete update, it is worn and run down.

6

Harold

3 Feb 2025

·

Stayed 2 nights

Front desk was horrendous.

6

Rick

12 Jun 2025

·

Stayed 1 night

Odd place. Afternoon staff was friendly, the morning crew was not, especially the front desk. Overall, the place appears to be trying, but they could really update rooms and hallways. Overall cleanliness was fine for a quick stay, but were I to stay longer the shower would need attention. Hard to regulate room temp. I'd stay again but only at the price point I paid this time. Not worth much more

10

Melissa

20 Apr 2024

·

Stayed 1 night

Super easy check-in and no holds on my bank account for “incidentals” The staff was fantastic with my hours late check-in after being stuck in traffic & storms. Highly recommend, will stay here again!

8

James

16 May 2024

·

Stayed 1 night

We have honestly not had a nicer, more genuinely friendly front desk welcome at any property anywhere in a very, very long time. (I wish I could remember her name! We checked in 5/10/24 around 9pm). She.was.awesome. Just so warm and welcoming! Also - the lobby smells incredible (I know it's a small thing, but it is the nicest smelling hotel we've been in since the Sheraton Waikiki in '89! - lol!). The room was clean and very comfortable, super updated. The only downside was this - and I know it couldn't be helped - but there was a middle school glee club in neighboring rooms and they were noisy - hallway conversations and banging doors late into the night. It is the only reason I could not give five stars; maybe there could have been better insulation in the walls? That said though, the pool was great, the firepits and little splash area were a sweet feature, and we had generally great vibes all around. Breakfast was hot & fresh, too! (The oj ran out and someone was there to fill it almost immediately, A+ for the service in that area, too). If and when we pass through again next year - would definitely stay here again!

6

ronald

27 May 2025

·

Stayed 2 nights

no one at desk checking in, waited maybe 5 minutes. drier in laundry not working properly. employee organizing breakfast needs more help.

10

Barbara

9 May 2025

·

Stayed 2 nights

Enjoyed the outside area with fire pit. So k was draining slowly and staff came right away and fixed it. Codey and Emma were wonderful in providing information about area attractions, walks and restaurants.

10

Tara

18 Apr 2024

·

Stayed 1 night

Staff was very quick to address the air not working on our room, we figured it out but they did not hesitate to immediately help.

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Location

Convenient just off I‑40 and away from the busiest parts of Pigeon Forge, with easy access to Sevierville, attractions, and Soaky Mountain. Some note minor road noise or bright parking‑lot lights on certain sides.

Related guest reviews

10

Brenda

2 Sept 2025

·

Stayed 1 night

Right off the free was great for our overnight stay. Conveniently located but we could hear no street noise. Bed was comfortable, breakfast was adequate. Great stay for the price.

10

Nathan

30 Mar 2025

·

Stayed 2 nights

It is close enough to attractions without being in the middle of horrible traffic. Staff was excellent!

8

Marcella

15 Sept 2024

·

Stayed 1 night

Close to Interstate

10

SHELLEY

3 Jan 2025

·

Stayed 2 nights

Really attentive staff. The overall hotel looks brand new. The bed was comfortable and nicely furnished. Some road noise - but considering the great location one would expect that.

8

Lauren

8 Jun 2024

·

Stayed 1 night

Nice, affordable stay in a good location off the interstate.

10

Brian

25 Nov 2025

·

Stayed 1 night

Welcoming staff, clean room, convenient location

10

Angela

24 Jul 2025

·

Stayed 1 night

This stay was for a one night stop to our final destination. It was clean, quiet and updated. The staff was very friendly. We liked that is was away from the crowded area of Pigeon Forge

8

Rebecca

13 Apr 2025

·

Stayed 2 nights

Nice location out of the hype of town. Able to hit backroads and get where we needed without the traffic. Clean rooms. Comfy beds. Decent breakfast.

8

joyce

19 Aug 2025

·

Stayed 1 night

Good location. In the midst of a busy area, if you choose a room with a balcony you look out at trees as if you are in wooded area. Included hot buffet breakfast. Clean. Nice bed linens and comfy bed.

10

Roman

5 Aug 2025

·

Stayed 1 night

Pleasant stay, good location

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Dining

Breakfast is often described as good with hot options and variety. At busy times items run out or are not kept hot, and a few guests wanted more non‑pork protein choices.

Related guest reviews

8

Donna

15 Feb 2025

·

Stayed 1 night

Hotel was comfortable, room clean and spacious, staff courteous. Breakfast was mostly inedible; cold omelets, watery gravy, hard crumbs for biscuits. Coffee dispensers were empty.

10

Lisa

28 Aug 2025

·

Stayed 1 night

Very clean. The beds were so comfortable and the breakfast was amazing

10

Jennifer L

2 Sept 2025

·

Stayed 3 nights

Wonderful Breakfast

10

Tony

17 Nov 2025

·

Stayed 1 night

Great hotel, comfortable bed, good breakfast with bacon and omelettes but only one waffle maker so I can get crowded

8

Trinity

8 Jan 2025

·

Stayed 3 nights

Staff was very nice and friendly. Rooms were clean. Breakfast when were able to have tasted okay, majority of the time running out of food. But would stay again.

10

Pam

24 Jul 2025

·

Stayed 1 night

Very comfortable accommodations. The breakfast was not good. Ran out of eggs and the gravy was super cold.

2

Sarah

7 Jul 2024

·

Stayed 4 nights

The hotel was the only disappointing part of our trip. We choose this hotel for two reasons, the breakfast and the pool. They ran out of breakfast items by 8/8:30 and did not refill items. This was very disappointing as our plan was to eat breakfast at the hotel and then explore the Smokey Mountains. As far as the pool goes, it was sweltering outside and inside. We hoped to use the pool to relax, but it was so hot and humid in the indoor pool area, it was unbearable to sit in and watch our children.

8

Emily

30 Nov 2025

·

Stayed 3 nights

Rooms and everything was great. Beds could be a little more comfy, but overall great place to stay. Breakfast was amazing!

10

Theresa

11 Mar 2024

·

Stayed 2 nights

Clean, friendly, convenient. Breakfast was fabulous. Thank you

6

Marissa

6 Jul 2025

·

Stayed 7 nights

The room was comfortable and clean. There were definitely several maintenance issues/prior water damage issues with the building and room. Out of the many people at the desk, only one was actually helpful and seemed like he wanted to be there (Mason). The others seemed like they couldn’t be bothered. The person who was in charge of breakfast for the whole week that we were there was not good at timing. All of the good often ran out over an hour before breakfast service was scheduled to be over, but he didn’t refill it until a few minutes before the end. This happened every single day (out of the 6 mornings we were there). The pools were nice and well maintained.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$55
February	US$72
March	US$83
April	US$98
May	US$100
June	US$99
July	US$92
August	US$75
September	US$88
October	US$117
November	US$91
December	US$86

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $94	18 $158	19 $212
20 $57	21 $61	22 $68	23 $72	24 $78	25 $137	26 $135
27 $78	28 $79	29 $79	30 $83

Su	Mo	Tu	We	Th	Fr	Sa
				1 $99	2 $139	3 $151
4 $76	5 $99	6 $99	7 $99	8 $114	9 $155	10 $180
11 $95	12 $99	13 $99	14 $107	15 $136	16 $211	17 $256
18 $96	19 $107	20 $107	21 $99	22 $99	23 $155	24 $180
25 $76	26 $83	27 $83	28 $83	29 $83	30 $143	31 $143

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Monthly average prices

About this property

Location

Room options

Premium Studio Suite, Multiple Beds, Balcony

Room, 1 King Bed, Accessible

Premium Room, 2 Queen Beds, Balcony

Premium Studio Suite, 1 King Bed with Sofa Bed, Balcony

Studio Suite, 1 King Bed with Sofa Bed, Balcony

Studio Suite, 1 King Bed with Sofa Bed

Room, 2 Queen Beds

Premium Room, 2 Queen Beds, Accessible, Balcony

Studio Suite, Multiple Beds, Balcony

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Country Inn & Suites by Radisson, Sevierville-Kodak, TN

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