Moxy London Piccadilly Circus

Friendly staff, clean, quiet rooms, great location - not huge but had a bunk bed setup with all the necessary amenities (&good quality)

Small room, huge pillar in the middle making it hard to move around.

Location is brilliant

it is almost impossible to contact them. By Mistake i double book wrong week. I understand 1 night is charged as no show. I got 2 nights charged, still shown there. Called 10 times, sent 100 emails, they only answer at the end. Hotel is ok, not the cleanest, but the area is unbeatable. Just impossible to contact anyone and hard to get your charges clear. i still expect the second charge gets cleared of my account. Hotel is ok, as long as you dont run into any problem and need someone to help. Also, 6 elevators, time to time 2 or 3 work. sat night only 1 working....

Check-in and check-out was self service and very easy. There was a staff member to assist if needed. All staff were very friendly, welcoming and friendly. The complimentary drink is a nice touch, but it's a very, very sweet fruit punch that we didn't like, due to it being so sweet. We had a loft room that is very spacious and spotlessly clean. The bathroom/shower was great with plenty of towels, shampoo, conditioner and shower gel. The smart TV has several channels and you can login to Netflix with your own account if you want. There's a SMEG coffee machine and coffee capsules, which were lovely to have in the morning. We didn't have breakfast, so can't comment on it. The biggest issue however is that the single day bed is so, so hard to sleep on that I may as well have slept on the floor. My friend said the double bed was comfortable. As a suggestion, the day bed would be perfect if a memory foam topper or similar is placed on the day bed when it's being made up. Overall, The Moxy is located well, it was a good price. I would recommend here and would stay again.