Secrets Mirabel Cancún Resort & Spa - Adults Only - New Spa now open!

This resort was amazing from check-in to check-out! Sleek, sophisticated with attention to every detail. Our room was immaculate. The food was beautifully presented and tasted wonderful. And the staff catered to us non-stop! We would highly recommend this wonderful resort.

The food was mediocre. Room service wasn’t available online you have to call guest service to order. The long presentation to buy into there company was annoying. Drinks were not good either.

It was a good atmosphere, people there were great. However, the thing that put this at a 3 is because I’m pretty sure I broke my foot coming out of the bathroom at the preferred club pool. The drop off there is so dangerous. I’m waiting for my x ray results to come back to see if it’s broke or not. It’s so bruised and I’m in a boot now. It really sucks.. :(

Very much so everyone and everything was great

From the time that we got to the resort check-in seem to be rushed we didn't get our coupons until the 4th day. we weren't showing where anything was on the resort When we checked into our first room it was in a service hallway right beside where they load the trays to take bar stocking stuff up and room service up and it was very noisy there was also a strong sewage smell on that floor When I asked to change rooms at first I was given a hard time and told while you know you have a really nice view I said I don't care about the view it smells like sewage I do not want to stay in that room and it's very noisy. On on the 4th night of the stay I ended up getting a food poisoning from the French restaurant which completely destroyed my evening and took away the following days activities from me. When we went to the buffet my partner cut into a piece of chicken and it was completely raw in the middle The food by far was subpar there was only one really good restaurant on the resort which was the Mediterranean one The service was very different between premium members and just regular guests our last day before we checked out we went to the buffet and we ate around 3:30 4:00 my partner had a salad and a pork chop we got home at around 3:30 in the morning she's got very ill and had to be rushed to the hospital where they diagnosed it as severe food poisoning. There was lots of other cases of food poisoning at the resort visually the resort is beautiful.