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Eurostars Hacienda Vista Real - Image 1
Eurostars Hacienda Vista Real - Room
Eurostars Hacienda Vista Real - Room
Eurostars Hacienda Vista Real - Reception
Eurostars Hacienda Vista Real - Pool

Eurostars Hacienda Vista Real

Amenities

  • Parking

  • Airport shuttle

  • Swimming pool

  • Non-Smoking Rooms

  • Tour Desk

  • Dry Cleaning

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Property description

Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a living plant wall.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Eurostars Hacienda Vista Real receives consistent praise for friendly, helpful staff, good breakfasts, and generally comfortable rooms, while feedback also notes a rough parking experience and room fixtures or maintenance that could use attention.

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Facilities

Mixed

Cleanliness

Clean

Rooms

Comfortable

Service

Friendly

Location

Quiet

Dining

Tasty

Was this helpful?

10

Piyush

EXP-logo

19 Nov 2025

·

Stayed 6 nights

From check in to food, to housekeeping. The staff was amazing!
From check in to food, to housekeeping. The staff was amazing!
6

Karen

EXP-logo

30 Oct 2025

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Stayed 2 nights

Excellent breakfast Parking lot with out illumination at all, no pavement and very bad condition to park and access with the luggage The beds extremely small I saw cat’s excrement in the stairs
Excellent breakfast Parking lot with out illumination at all, no pavement and very bad condition to park and access with the luggage The beds extremely small I saw cat’s excrement in the stairs
8

Daniel John

EXP-logo

12 Sept 2025

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Stayed 5 nights

The hotel is beautiful. The room we had was lovely. The breakfast was delicious. The parking lot was not paved and dusty. There wasn’t a fitness center. I believe they were renovating the hotel and I do see a lot of potential. I would go back.
The hotel is beautiful. The room we had was lovely. The breakfast was delicious. The parking lot was not paved and dusty. There wasn’t a fitness center. I believe they were renovating the hotel and I do see a lot of potential. I would go back.
6

Alberto

EXP-logo

9 Aug 2025

·

Stayed 12 nights

The shower head was not in the right place and there was no curtain so the water comes out of the shower area
The shower head was not in the right place and there was no curtain so the water comes out of the shower area
10

Yang

EXP-logo

1 Jul 2025

·

Stayed 4 nights

The hotel is quiet and tidy, and the staff are enthusiastic. The breakfast is generally acceptable, though the taste is a bit salty. Transportation is not very convenient, requiring a taxi to get around. The rooms are spacious and clean.
The hotel is quiet and tidy, and the staff are enthusiastic. The breakfast is generally acceptable, though the taste is a bit salty. Transportation is not very convenient, requiring a taxi to get around. The rooms are spacious and clean.
Paseo Chichen itza Ret 3 Lotes 12 y 13. Villas Pakal - Playacar, Playacar, Playa del Carmen, Quintana Roo, Mexico

Location

With a stay at Eurostars Hacienda Vista Real Hotel in Playa del Carmen (Playacar), you'll be within a 5-minute drive of Quinta Avenida and Playa del Carmen Maritime Terminal. This hotel is 1.4 mi (2.2 km) from Playa del Carmen Main Beach and 5.3 mi (8.5 km) from Xcaret Eco Theme Park.

Playacar Golf Club(0.5 Miles)

Plaza Paraiso(0.8 Miles)

Xaman Ha Aviary(0.9 Miles)

Paseo del Carmen(0.9 Miles)

Quinta Avenida(1 Miles)

Founders Park(1.1 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Yes, free self-parking is available on-site.

Yes, breakfast is available, and guests can enjoy a delicious selection. Specific details about the type and cost are not provided.

No pets and no service animals are allowed at this property.

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

Yes, a roundtrip airport shuttle is available for a surcharge. Guests can arrange the transfer by contacting the property.

The property has limited wheelchair-accessible features, including step-free entrances and some accessible public areas. Specific details about room accessibility are not provided.

The hotel is located in Playa del Carmen (Playacar), within a 5-minute drive of Quinta Avenida and Playa del Carmen Maritime Terminal. It is 1.4 miles from Playa del Carmen Main Beach and 4.8 miles from Xplor Theme Park.

Yes, there is an outdoor swimming pool available. Pool access is from 7 AM to 5 PM, and it is seasonal.

Children are allowed at the property, but specific policies regarding the minimum age for free stays are not provided.

Have a question?

Instant AI responses are based on hotel information

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