Name: The Imperial Hotel
Address: Fraser Square, Fort William City Centre, Fort William, Scotland, United Kingdom, Fort William, Highland, GB
Price range: $140–$309 per night
Rating: 7.05

What guests think

At The Imperial Hotel, travellers highlight a very central, walkable location and generally friendly staff, but also note an older building with dated areas, varied room sizes and comfort, and recurring issues with showers or hot water.

Breakfast and the on-site restaurant are often praised, though a few guests found food average or poor. Parking is limited in peak times, some rooms face road or pub noise, and there is no lift. Expect a convenient base with variable room quality in a traditional property.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Older property with basic amenities: no lift and limited on-site parking. There is an on-site bar and restaurant, and some rooms feature jetted tubs.

Related guest reviews

6

FREDERIC

Mar 27, 2025

·

Stayed 1 night

Une nuit passée dans cet hôtel, sur le retour en fin de séjour. Hôtel qui semble s'être arrêté dans le temps, mais pas dénué de charme. Pas d'ascenseur et les escaliers sont assez labyrinthiques.Chambre assez petite et assez sombre mais très propre. Salle de bain fonctionnelle. Pas le grand luxe mais ça fait le job pour une nuit. Le bar est très joli façon pub. Nous y avons diné le soir et honnêtement c'était très bon. Petit déjeuner en libre service sucré uniquement et assez succinct, le salé est à demander et ils vous préparent une assiette. Personnel très serviable et qui fait l'effort d'essayer de parler quelques mots de Français. Appréciable. Parking tout petit et vite plein, mais grand parking gratuit la nuit à proximité.

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6

Avinder

Nov 6, 2025

·

Stayed 1 night

Very nice room,we appreciated the old-fashioned welcome note, hotel information, and nearby amenities guide. The room included a jacuzzi (though we didn’t use it) and had a beautiful bed setup. However, the mattress felt quite old and shaky; it made noise whenever one partner turned. The carpet was also very dusty — I had to take a few puffs for asthma relief. The hotel has a charming old-school feel but could benefit from modern updates, such as digital options like QR codes for ordering. The Scottish breakfast was good, and there was self-parking available — it seemed unlimited, and I imagine parking wouldn’t be an issue even during peak times since there’s free parking nearby after hours. The location is convenient, close to amenities, and within walking distance to a lovely garden

8

June

Nov 15, 2024

·

Stayed 2 nights

There is no lift

6

Mary

May 21, 2025

·

Stayed 1 night

The building is older and a remodel was attempted. There is no lift so be able to carry your bags. The room was hot and when the window was opened there was no screen and it opened into a road with trash bins. The beds and linens were clean and in good condition. The parking is limited. We did not try the onsite dinner or bar.

6

fran

Aug 8, 2025

·

Stayed 1 night

Difficuly parking had to drive around 3 times to find a space. Front of the hotel closed off for work being done had to come in a side door snd through the restaurant. Very dated hotel i sat on a leather sofa on the reception area and it was sticky to touch. Rooms were very dated. Black stuff in the bath, looked like someone had tried clean it bit not well enough . Hairdryer from the 1960's felt like it was going to blow. Had to call a dentist as we had an emergency, called the number on the hotel information book in the room. The dentist had retired 4 years ago. I woke him up.

10

K.D.

May 6, 2024

·

Stayed 1 night

No elevator and lots of stairs to climb

10

Bruce

May 15, 2025

·

Stayed 2 nights

Nice hotel just near the High Street. nice bar. We had a very large room with a large, comfortable bed. Couldn’t figure out how to start the Jacuzzi, which was a downside, and the absence if a real shower was somewhat odd these days. I do recommend the hotel as clean and orderly.

8

Andrea Margarita González

Aug 2, 2025

·

Stayed 1 night

Parking gratuito, aunque pequeño. Buen wi fi. Camas en general blandas y poco espacio en la habitación para 3 personas. La ducha bastante mal, apenas salía el agua, muy difícil de regular, una ducha bastante incomoda.

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10

Yiing-Jang

Feb 21, 2026

·

Stayed 1 night

在市中心、有自己的停車場，方便停車。

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10

Gilles

May 20, 2024

·

Stayed 1 night

bonne étape d'une nuit pour notre groupe de 6 personnes avec 3 motos. Bon hôtel et bonne restauration. Pas de parking privé mais stationnement payant devant l'hôtel et sur trottoir gratuit pour les motos. Bien placé au centre de Fort William.

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Cleanliness

Many guests found rooms clean or spotless. However, recurring reports mention mold, grime, and tired bathrooms or public areas.

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4

Aviva

Sep 7, 2024

·

Stayed 1 night

Alt und Schimmelig, Putzfrau hat ihren Schweissgeruch überall versprüht

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8

Catriona

Oct 31, 2024

·

Stayed 2 nights

The hallways up to the bedrooms look quite tired but I got a pleasant surprise when I entered my bedroom and found it to be large, clean and nice looking. I had a really comfortable sleep the 2 nights I was there without any noise disturbance (I find it hard to sleep if there's much noise). Breakfast was good.

4

Colin

Sep 2, 2023

·

Stayed 1 night

Very dated and not very clean. Bathrooms were very dated and not particularly clean on the grouting and sealant around the bath

10

Mark

Oct 8, 2025

·

Stayed 1 night

The hotel is clean and organised. The staff were very friendly and helpful

2

Morag

Sep 17, 2024

·

Stayed 2 nights

We couldn’t see the loch from our room due to the condensation on the windows. The window frames were thick with dirt and mould. There was also mould in the bathroom where water from the shower collected on a shelf above the bath. This was charged as a “superior room” - would hate to see the state of the other rooms. Furniture dated and battered. Heavy traffic noise kept me awake most of the night.

10

Mark

Jan 23, 2026

·

Stayed 1 night

Lovely room with a view , spotlessly clean and a lovely breakfast. Already looking forward to our next visit. Only downside is that, Fort William is really quiet out of season.

10

Rhys

Feb 10, 2026

·

Stayed 1 night

Nothing to complain about, clean tidy & great breakfast

8

Nicki

Feb 7, 2026

·

Stayed 1 night

Staff were good and attentive room was clean but small and no view but it was quiet and did for one night.

8

Jean

Oct 13, 2024

·

Stayed 2 nights

It was clean and the staff helpful. My room looked out onto a wall and exit stairwell, but no worries about that. Breakfast was good.

4

Lisa

Aug 19, 2024

·

Stayed 1 night

We had two rooms. One bathroom had mold in the shower and the floor was not vacuumed. The single beds were very small and uncomfortable. The floor in the other bathroom had leaking tiles. The positive note is that it is in a great location along the water and one street away from the fun pedestrian shopping street.

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Rooms

Room quality varies widely: some are large, quiet or have loch views, while others are small, dated, or affected by street noise. Comfort ranges from very comfy beds to old or unsupportive mattresses.

Related guest reviews

6

Andrea

Jun 30, 2024

·

Stayed 1 night

Old matrace with tired springs and the double bed was uncomfortably small. Carpet was dark but doesn't seem to be overly clean. View at the side side of the the neighbouring house, so no view.

8

Catriona

Oct 31, 2024

·

Stayed 2 nights

The hallways up to the bedrooms look quite tired but I got a pleasant surprise when I entered my bedroom and found it to be large, clean and nice looking. I had a really comfortable sleep the 2 nights I was there without any noise disturbance (I find it hard to sleep if there's much noise). Breakfast was good.

6

Avinder

Nov 6, 2025

·

Stayed 1 night

Very nice room,we appreciated the old-fashioned welcome note, hotel information, and nearby amenities guide. The room included a jacuzzi (though we didn’t use it) and had a beautiful bed setup. However, the mattress felt quite old and shaky; it made noise whenever one partner turned. The carpet was also very dusty — I had to take a few puffs for asthma relief. The hotel has a charming old-school feel but could benefit from modern updates, such as digital options like QR codes for ordering. The Scottish breakfast was good, and there was self-parking available — it seemed unlimited, and I imagine parking wouldn’t be an issue even during peak times since there’s free parking nearby after hours. The location is convenient, close to amenities, and within walking distance to a lovely garden

2

Morag

Sep 17, 2024

·

Stayed 2 nights

We couldn’t see the loch from our room due to the condensation on the windows. The window frames were thick with dirt and mould. There was also mould in the bathroom where water from the shower collected on a shelf above the bath. This was charged as a “superior room” - would hate to see the state of the other rooms. Furniture dated and battered. Heavy traffic noise kept me awake most of the night.

6

Romain

Jun 16, 2024

·

Stayed 1 night

Hôtel bien situé,parking gratuit,taille de la chambre convenable, literie confortable. Par contre vieux plancher qui grince constamment,très mauvaise isolation, l'impression d'avoir les personnes du dessus dans la chambre ! L'escalier qui réveillerait un mort.... Trop bruyant

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10

Audrey

Feb 1, 2026

·

Stayed 1 night

Loved our room with view of the Loch. Staff were very friendly, polite and helpful. Great breakfast and location perfect. The only fault was the weak pressure on the shower.

6

Richard

Sep 16, 2025

·

Stayed 1 night

Relatively older building. Beds and room was ok. On the small side.

8

Nicki

Feb 7, 2026

·

Stayed 1 night

Staff were good and attentive room was clean but small and no view but it was quiet and did for one night.

6

Madeline

Apr 18, 2024

·

Stayed 1 night

Room definitely not in as good shape as the photos suggest. Was entirely unable to get any hot water in the shower. Location right next to a decently noisy road. Also every restaurant in town was unable for walk-up dinning and required getting on a waiting list or waiting in person for a table.

8

Sally

Nov 9, 2025

·

Stayed 2 nights

Great location. About 5 minutes from train station. 2 minutes from shops, bars, restaurants. Really comfy bed. Decent breakfast. Good value for money.

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Service

Staff are frequently described as friendly, helpful and responsive, including swift help with issues and luggage. A few guests reported rude or unhelpful reception or poor follow-up.

Related guest reviews

10

Malcolm

Jul 20, 2024

·

Stayed 1 night

Perfect location and very attentive and friendly staff

10

Mark

Oct 8, 2025

·

Stayed 1 night

The hotel is clean and organised. The staff were very friendly and helpful

10

Mark

Apr 25, 2025

·

Stayed 1 night

Extremely helpful reception staff when it came to assisting with parking and providing information about the hotel - even organised someone to assist with luggage. Breakfast was very good.

8

Janet

Apr 7, 2023

·

Stayed 1 night

Good location. Clean and staff helpful

2

Shirley

Sep 19, 2024

·

Stayed 1 night

This hotel was terrible. The receptionist was sittinv in a dirty pinkbpuffa coat, no eyr contact, not friendly. No lift, no offer of help with luggage so had to drag my case upstairs. On entering the room the first thing i saw was the filthy windows and could just make out the metal fire escape taking up the whole view. The room was very small, dated and felt cold and dirty. There was no way id spend a night thete. Another guest kindly took my case back down for me as i need to hold the rail with both hands to ho down. When i went to reception she just shrugged and said well youre not gettingvyour money back but i could mot stay thete it was do bad

6

Marie

Sep 7, 2023

·

Stayed 1 night

The hotel was very nice, clean and very good situated,, breakfast was very nice, near bars, restaurants, etc, only thing I could fault was the reception staff on arrival, very rude and miserable, end of day they shouldn’t be in the job if they don’t like it 🙃

10

Ros

Jul 3, 2024

·

Stayed 1 night

Great helping staff

6

Jeanne

Feb 15, 2026

·

Stayed 4 nights

Got a really rough welcome at check-in- simply for being one hour early- was reprimanded like a child. I almost turned around and left, from the level of rudeness. The people in the restaurant were lovely though!

10

Andrew

Jan 30, 2024

·

Stayed 1 night

Always good staying here for work purposes, staff are always friendly

10

jill

Apr 16, 2023

·

Stayed 2 nights

Great central high st' location, 5 minute walk from railway station. Friendly and very efficient staff - problem with shower in room, reported to reception and they immediately gave another room to use without question, even though was due to check out that morning. Would stay there again.

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Location

Excellent central location near the High Street, restaurants, pubs, and train/bus links, easy for walking. Some traffic or nightlife noise can be heard in certain rooms.

Related guest reviews

8

Mark

Aug 19, 2025

·

Stayed 1 night

Hotel in a great position, walking distance to the centre is around 50 metres.

8

Noah

May 30, 2023

·

Stayed 1 night

Everything was good, but we didn’t realize there would be limited parking. Luckily we were able to secure parking in what appeared to be one of the last spots so it wasn’t an issue. Very walkable location to other restaurants and shops which was nice.

10

Jonathan

May 3, 2025

·

Stayed 2 nights

Walking distance to all the restaurants and pubs.

8

Peixiong

Jun 5, 2024

·

Stayed 1 night

The hotel has good location. The hotel is just beside the water, you can walk along the river bank to see the beautiful scene also it is easy to go to the main street, there are many restaurants.

8

Teresa

May 3, 2025

·

Stayed 1 night

This hotel is convenient to the train station and the main street with the restaurants and pubs. It is a nice hotel, a little tired. But perfect for our one night stay. The pubs and restaurants were nice and easy to get to.

10

Cynthia

Apr 7, 2024

·

Stayed 2 nights

Easy access to amenities

10

Peter

Oct 9, 2025

·

Stayed 2 nights

Great location

8

Nancy

Oct 28, 2025

·

Stayed 2 nights

Room was great and the hotel was central to everything - taxis, restaurants and the train station.

10

Yiing-Jang

Feb 21, 2026

·

Stayed 1 night

在市中心、有自己的停車場，方便停車。

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8

Sally

Nov 9, 2025

·

Stayed 2 nights

Great location. About 5 minutes from train station. 2 minutes from shops, bars, restaurants. Really comfy bed. Decent breakfast. Good value for money.

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Dining

Breakfast is generally well liked and several guests enjoyed the bar and restaurant. Feedback isn’t uniform, with some finding the food average or poor.

Related guest reviews

4

Mark

Nov 15, 2023

·

Stayed 1 night

Food is terrible and rooms are cold.

8

John

Apr 27, 2024

·

Stayed 3 nights

Good , convenient location having arrived by train. Restaurant meals very good, prompt service and very reasonably priced compared to other place along the high St.

8

Van

Oct 19, 2024

·

Stayed 2 nights

Cute older hotel with water views. My room had a jetted tub great for relaxing. Great little bar and very good food at the restaurant. Very diverse menu, something for everyone. Perfect location close to everything.

10

Mark

Apr 25, 2025

·

Stayed 1 night

Extremely helpful reception staff when it came to assisting with parking and providing information about the hotel - even organised someone to assist with luggage. Breakfast was very good.

10

Mark

Jan 23, 2026

·

Stayed 1 night

Lovely room with a view , spotlessly clean and a lovely breakfast. Already looking forward to our next visit. Only downside is that, Fort William is really quiet out of season.

10

Rhys

Feb 10, 2026

·

Stayed 1 night

Nothing to complain about, clean tidy & great breakfast

8

Sai Kit

Jan 6, 2024

·

Stayed 2 nights

Location and price are good. The hotel looks old but the room is renovated and clean. There is a heater in the room that make the room room enough. However, the bath room was very cold. Luckily, the water is hot. The Scottish breakfast is delicious and a small cereal / drink / fruit bar is included. The staff and decoration look professional.

10

Allan

Aug 26, 2024

·

Stayed 1 night

A very nice breakfast and good value for the money. Walkable to train and bus station nad kind people at the front desk

8

Anders

Jun 12, 2025

·

Stayed 2 nights

Centralt beläget hotell. Litet slitet, annars bra. Frukost okej.

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8

Andrea Ruth

May 19, 2022

·

Stayed 2 nights

Ein gutes Hotel für 1-2 Nächte. Essen ist super.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$86
February	$85
March	$90
April	$173
May	$234
June	$198
July	$193
August	$280
September	$196
October	$150
November	$82
December	$87

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13 $231	14 $309	15 $230	16	17	18	19 $213
20 $208	21 $208	22 $197	23 $213	24 $208	25	26 $213
27 $203	28 $202	29 $192	30 $186

Su	Mo	Tu	We	Th	Fr	Sa
				1 $181	2 $181	3 $213
4 $213	5 $213	6 $186	7 $186	8 $208	9 $197	10 $213
11 $213	12 $213	13 $186	14 $175	15 $175	16 $175	17 $170
18 $175	19 $175	20 $142	21 $142	22 $142	23 $142	24 $175
25 $175	26 $175	27 $140	28 $140	29 $140	30 $142	31 $142

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Monthly average prices

About this property

Location

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What guests think

Property Policies

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Good to know

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