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The Queen at Chester Hotel, BW Premier Collection - Image 1
The Queen at Chester Hotel, BW Premier Collection - Room
The Queen at Chester Hotel, BW Premier Collection - Room
The Queen at Chester Hotel, BW Premier Collection - Reception
The Queen at Chester Hotel, BW Premier Collection - Restaurant

The Queen at Chester Hotel, BW Premier Collection


Amenities

  • Parking

  • Restaurant

  • Non-Smoking Rooms

  • Room Service

  • Dry Cleaning

  • Housekeeping

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Property description

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this Victorian hotel include concierge services, wedding services, and a fireplace in the lobby.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

The Queen at Chester Hotel, BW Premier Collection draws frequent praise for its characterful, historic setting opposite the train station, spacious comfortable rooms, friendly staff, and convenient access to the city, though experiences vary depending on room and wing.

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Facilities

Mixed

Cleanliness

Inconsistent

Rooms

Mixed

Service

Friendly

Location

Convenient

Dining

Good

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10

Marie

IAN-logo

3 weeks ago

·

Stayed 1 night

Our stay at the queens was most enjoyable the room was spacious, clean with T/coffee making facilities in the room, lovely pillow, comfortable bed . Plenty of mirrors spacious bathroom.
Our stay at the queens was most enjoyable the room was spacious, clean with T/coffee making facilities in the room, lovely pillow, comfortable bed . Plenty of mirrors spacious bathroom.

10

Karen

IAN-logo

3 weeks ago

·

Stayed 2 nights

Lovely Junior Suite 1709 - rooms were clean. Check-in was quick. The breakfast was all you could eat and had everything you could need. The rooms were well air conditioned and much needed on a very warm weekend. We also got to stroke Queenie, the hotel cat. Would definitely stay again.
Lovely Junior Suite 1709 - rooms were clean. Check-in was quick. The breakfast was all you could eat and had everything you could need. The rooms were well air conditioned and much needed on a very warm weekend. We also got to stroke Queenie, the hotel cat. Would definitely stay again.

10

Verity

IAN-logo

4 weeks ago

·

Stayed 1 night

Excellent stay, and reception staff were fantastic when I requested to upgrade my room.
Excellent stay, and reception staff were fantastic when I requested to upgrade my room.

10

Andrew

IAN-logo

4 weeks ago

·

Stayed 1 night

Spacious room, good location
Spacious room, good location

4

Gareth

IAN-logo

4 weeks ago

·

Stayed 2 nights

I have stayed at this hotel many times with no issues, after the checking into our room we noticed the toilet would not flush, we reported it to reception and nothing was done for our two night stay we were constantly updating reception. We have to go down two floors to go to the toilet. Totally unacceptable.
I have stayed at this hotel many times with no issues, after the checking into our room we noticed the toilet would not flush, we reported it to reception and nothing was done for our two night stay we were constantly updating reception. We have to go down two floors to go to the toilet. Totally unacceptable.

City Road, Chester, England, United Kingdom

Location

With a stay at The Queen at Chester Hotel, BW Premier Collection, you'll be centrally located in Chester, within a 5-minute drive of Chester City Walls and Chester Racecourse. This hotel is 3.3 mi (5.3 km) from Chester Zoo and 0.7 mi (1.1 km) from Grosvenor Park.

Grosvenor Park(0.4 miles)

St Paul's Church(0.7 miles)

Roman Amphitheatre(0.7 miles)

The Rows of Chester(0.7 miles)

Eastgate Clock(0.7 miles)

Newgate(0.7 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 16:00 to 23:59

Before 11:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Self-parking is available on-site for a fee of GBP 13 per night. The parking is uncovered and limited, and a reservation is not required.


To-go breakfasts are available daily from 6:30 AM to 9:30 AM for a fee of approximately GBP 16.95 per person.


Pets are allowed in specific rooms only, with a fee of GBP 50.00 per pet, per day. Service animals are exempt from fees.


Check-in is from 4:00 PM to 11:59 PM, and check-out is until 11:00 AM. Late check-out is available for a fee, subject to availability.

The hotel provides step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility features are not provided.


The hotel is centrally located in Chester, within a 5-minute drive of Chester City Walls and Chester Racecourse. It is 3.3 mi (5.3 km) from Chester Zoo and 0.7 mi (1.1 km) from Grosvenor Park.


Children are allowed at the hotel, and the minimum age for children to stay for free is not specified.


Cribs are available for a fee of GBP 15.00 per night, and rollaway beds are available for a fee of GBP 30.00 per night. Advance request or confirmation is required for both.


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