Holiday Inn Express, Chester Racecourse by IHG

On-site parking is convenient but typically costs about £10 per night. Facilities are basic: free hot drinks are available, a bar operates with limited hours, there’s no regular evening restaurant, and vending/EV charging can be unreliable.

Most guests find rooms and public areas clean and well kept. A minority reported dust, musty odours or occasional missed vacuuming and maintenance grime.

Rooms are simple and generally comfortable, but many report noticeable noise from thin walls or connecting doors and from road, rail or deliveries. The lack of air conditioning can make stays warm in hot weather, and some beds or sofa beds feel small or uncomfortable; some rooms have pleasant racecourse views.

Service is consistently described as friendly, welcoming and helpful across reception and breakfast teams, with staff often going the extra mile. Occasional slow moments are mentioned.

Central, walkable location beside Chester Racecourse and an easy 5–10 minute stroll to the city centre is a major plus. Convenient base for sightseeing and events.

Breakfast is widely appreciated for being included with good variety and value. Repeated critiques cite poor coffee, hot items served cold or overcooked, and busy periods with slow replenishment; there’s usually no evening restaurant on site.