Name: Caribbean Paradise Hotel & Spa - 5th Avenue
Address: 5th Avenida Esquina Avenida Constituyentes Col. Centro, Downtown Playa del Carmen, Playa del Carmen, Solidaridad, Quintana Roo, Mexico, Playa del Carmen, Quintana Roo, Mexico
Rating: 7.48

Guest reviews

7.5

Good

Based on 1,245 verified reviews

Who stays here?

Business

4%

Couple

34%

Family

34%

Group

20%

Solo

6%

What guests think

AI-generated summary based on recent guest reviews

At Caribbean Paradise Hotel & Spa - 5th Avenue, travellers praise the central 5th Avenue location and friendly staff, while often noting loud late-night music from nearby clubs, a nonoperational elevator, and maintenance issues, especially with the pool and facilities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

María Guadalupe

14 Feb 2026

·

Stayed 3 nights

Excelente

8

veronica a

28 Jan 2026

·

Stayed 5 nights

It was a wonderful day. Property is located in the very center of fifth Avenue, which is amazing. I didn’t have any issue with the noise at night from the club in front but other people can’t sleep. The price is very reasonable. Don’t need downsize is the smell coming out of the bathroom? It was like a sewer smell. It was very nice property. Staff were very friendly and it was very clean

8

harmony

27 Jan 2026

·

Stayed 7 nights

Staff were all kind and helpful. The hotel is kept very clean.

2

Victor

26 Jan 2026

·

Stayed 5 nights

I will give your hotel the worse review ever. I have pictures and have videos of the sub- par level of quality and sanitary your hotel is. The make-shift-broken latch/key lock on the rooms -making it unsafe for any guests. The dirty pool you claim be be luxurious is gross asf. The fowl smell of sewer that Eminates from the drains inside the rooms. I will let every guest know this is a scam property and not to book here. On all platforms. Yous are thieves.

8

Chris

25 Jan 2026

·

Stayed 3 nights

Really great location!! If you want to be in the middle of everything on 5th, this is your spot. The music might be a little loud until early am hours on the weekend. So it’s not a quiet get away place… on the weekend. But I wouldn’t complain about traffic and sirens if I stayed in midtown Manhattan either. It’s par for the course.

5th Avenida Esquina Avenida Constituyentes Col. Centro, Downtown Playa del Carmen, Playa del Carmen, Solidaridad, Quintana Roo, Mexico

Location

With a stay at Caribbean Paradise Hotel & Spa - 5th Avenue, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and within a 10-minute walk of Mamitas Beach. This spa hotel is 0.3 mi (0.5 km) from Playa del Carmen Main Beach and 1.2 mi (2 km) from Playa del Carmen Maritime Terminal.

Quinta Alegría Shopping Mall(0.1 Miles)

Quinta Avenida(0.1 Miles)

Calle 12(0.2 Miles)

Calle Corazón(0.2 Miles)

Nuestra Senora del Carmen Catholic Church(0.2 Miles)

3D Museum of Wonders(0.3 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:30

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Parking is available on-site and is covered. Self parking is subject to charges, with a fee of USD 14 per day.

Check-in is from 15:00, and check-out is by 12:00. Early check-in and late check-out may be available for a fee, subject to availability.

Airport transportation services are available, but specific pricing and arrangements are not detailed.

The property features a stair-free path to the entrance, but it is not wheelchair accessible. There are no specific details on accessible rooms or facilities.

The hotel is centrally located in Playa del Carmen, just steps from Quinta Avenida and within a 10-minute walk of Mamitas Beach. It is approximately 0.3 miles from Playa del Carmen Main Beach and 1.2 miles from the Maritime Terminal.

Yes, the hotel features an outdoor swimming pool, with access available from 10:00 AM to 10:00 PM.

Children 10 years old and younger stay free when occupying the parent's or guardian's room using existing bedding.

Caribbean Paradise Hotel & Spa - 5th Avenue

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Property description

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