Riu Yucatan - All Inclusive

Wonderful property, great location to downtown Playa del Carmen, vast assortment of foods all with excellent quality. In room full size bar...staff that is quick, helpful and always smiling! Lovely evening shows!! Bravo!! Especially for the price in comparison to other properties next door. Only downfall was, we wished the ac got cooler...it said 18c (65f) but felt more like 72f Definitely will revisit!

Clean, great staff. Beautiful beach. Just hated people holding beach chairs along with pool chairs.

You get what you pay for.

Rooms were clean and the staff were always nice courteous and friendly.

I have been to Mexico many many times so i have a good understanding of what the resorts offer and should look like depending on Price point. I had never stayed at a RIU resort so i went in with good hope. This resort is listed as a 5 star resort, they advertise it on a big sign and it lights up at night. If you're going to give yourself 5 stars then it should reflect it everywhere. The RIU Yucatan falls VERY short of 5 stars. I rated this 3 stars primarily due to the grounds, beached and pools. The rooms we were give were of the level of a Motel 6 at best here in the states. My family and i booked 2 rooms (6 People) Both rooms were dingy, peeling paint, Poor ventilation, scratched and stained furniture and our 1st set of rooms had ants everywhere. 1 of the things i dont understand about the rooms is that the shower is essentially in your BR, the glass door has no privacy, i can understand if its just you and your significant others but what about when you have children in the room? Makes no sense that you cant have any privacy. The rooms are dated and need a massive overhaul. The drinks were good in the main lobby other than that all watered down. We were given new rooms after the 2nd day which were cleaner and didn't make my wife cough so we were thankful for that but still the same rooms, extremely dated and on the small side. No elevators to go up and down either so keep that in mind if you're on the 2nd or 3rd floors... All in all i would stay away, nothing special.