Name: Viva Azteca by Wyndham, A Trademark All Inclusive Resort
Address: Avenida Paseo Xaman-Ha 8 Lote Hotelero 1, Playacar Zona Hotelera, Playa del Carmen, Solidaridad, Quintana Roo, Mexico, Playa del Carmen, Quintana Roo, Mexico
Rating: 8.1

Guest reviews

8.1

Very good

Based on 1,000 verified reviews

Who stays here?

Business

0%

Couple

43%

Family

39%

Group

14%

Solo

1%

What guests think

AI-generated summary based on recent guest reviews

Across many reviews of Viva Azteca by Wyndham, A Trademark All Inclusive Resort, guests consistently praise the friendly staff, clean grounds, and a beautiful, quiet Playacar beach setting, while feedback on food quality, reservations, and amenities is more mixed.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Karina

4 weeks ago

·

Stayed 5 nights

The hotel is nice, rooms are large, comfy beds and super friendly staff. Food quality is good and excellent variety in the buffet. Drink quality varies, wine is ok, cocktails are terrible, as in most all- inclusive hotels, not the best quality liquor and they artificial syrups. Mango margarita was undrinkable. Non-motorised water sports are included, which is very nice. We couldn't make the most of it due to weather though.

8

A Vivienne

28 Jan 2026

·

Stayed 7 nights

Clean room and great staff!

2

Marina

10 Jan 2026

·

Stayed 7 nights

Check-in was very slow and long lines. Some people received beverages in line but not us. We asked about free upgrade for VIP Expedia status and they lied and switched us from garden view to pool view without mentioning the change of location. We had to go back to the front desk with our bags to ask for our garden view. They put us in a terrace room even closer to the pool. There was no language barrier. Finally on the third attempt we got an experienced staff member who seemed to understand we wanted a quiet garden room. Next time we will make sure the “free upgrade” isn’t a downgrade to noisy poolside before leaving the front desk.

10

Kaitlyn

2 Jan 2026

·

Stayed 5 nights

Clean, nice staff and beach

6

Jody

16 Dec 2025

·

Stayed 9 nights

First room was extremely small and bed was hard. They moved us to a new room which was bigger and bed was softer but it shared a wall with the nightly entertainment stage so we heard the loud music until after the show. Not ideal for older people.

Avenida Paseo Xaman-Ha 8 Lote Hotelero 1, Playacar Zona Hotelera, Playa del Carmen, Solidaridad, Quintana Roo, Mexico

Location

With a stay at Viva Azteca by Wyndham, A Trademark All Inclusive Resort in Playa del Carmen (Playacar), you'll be steps from Playacar Golf Club and a 4-minute drive from Quinta Avenida. This all-inclusive property is 2.1 mi (3.4 km) from Mamitas Beach and 4.9 mi (7.9 km) from Xplor Theme Park.

Mayan Ruins of Playacar(0.4 Miles)

Piste Cyclable sur Paseo Xaman-Ha(0.5 Miles)

Playacar Beach(0.6 Miles)

Xaman Ha Aviary(0.7 Miles)

Plaza Paraiso(1 Miles)

Paseo del Carmen(1 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

FAQs

Yes, free self-parking is available on-site. However, parking is limited.

Breakfast is included as part of the all-inclusive package, allowing guests to enjoy a variety of options throughout their stay.

No pets and no service animals are allowed at this property.

Check-in is from 15:00 until 23:59, and check-out is at 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Yes, a roundtrip airport shuttle is available for a surcharge. Guests can arrange the transfer by contacting the property prior to arrival.

The property has limited wheelchair accessibility, including step-free entrances and some wheelchair-accessible facilities. Guests are encouraged to contact the property for specific needs.

The property is located in Playa del Carmen's Playacar area, within a 5-minute drive of Playacar Golf Club and Quinta Avenida. It is approximately 2.1 miles from Mamitas Beach and 4.9 miles from Xplor Theme Park.

Yes, there is an outdoor swimming pool available. The pool is seasonal and operational hours may vary.

Children are welcome at the property. There is no minimum age requirement for children to stay for free.

The property does not provide extra beds or cribs. Guests are advised to contact the property for any specific needs regarding additional sleeping arrangements.

Viva Azteca by Wyndham, A Trademark All Inclusive Resort

Amenities

Property description

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