Hacienda Paradise Hotel
US$28
/ night
Avg. for September
Prices for Hacienda Paradise Hotel
Select dates to see prices and availability
US$28
/ night
Avg. for September
Monthly average prices
Nightly prices at Hacienda Paradise Hotel average US$28 in the cheapest month (September) and US$55 in the most expensive month (March), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$53 |
| February | US$51 |
| March | US$55 |
| April | US$50 |
| May | US$36 |
| June | US$44 |
| July | US$36 |
| August | US$28 |
| September | US$28 |
| October | US$29 |
| November | US$33 |
| December | US$42 |
J
F
M
A
M
J
J
A
Sept · US$28
S
O
N
D
Most expensive: March (~US$55)
Cheapest: September (~US$28)
About this property
Don't miss out on recreational opportunities including an outdoor pool and bicycles to rent. Additional features at this Colonial hotel include complimentary wireless internet access and concierge services.
Amenities
Don't miss out on recreational opportunities including an outdoor pool and bicycles to rent. Additional features at this Colonial hotel include complimentary wireless internet access and concierge services.
Business amenities
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.
Dining
Grab a bite to eat at Coloretta, a poolside restaurant, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is served daily from 7:00 AM to 11:00 AM.
Rooms
Make yourself at home in one of the 33 individually decorated guestrooms. Cable television is provided for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
Location
With a stay at Hotel Hacienda Paradise, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and Quinta Alegría Shopping Mall. This hotel is 0.4 mi (0.6 km) from Mamitas Beach and 0.4 mi (0.7 km) from Playa del Carmen Main Beach.
What's nearby
Quinta Avenida(0.1 Miles)
Quinta Alegría Shopping Mall(0.1 Miles)
Mario Villanueva Madrid(0.2 Miles)
Calle 12(0.3 Miles)
Calle Corazón(0.3 Miles)
Super Chedraui Selecto Avenida 10(0.3 Miles)
Nuestra Senora del Carmen Catholic Church(0.3 Miles)
Mamitas Beach(0.4 Miles)
Pier Navega(0.4 Miles)
3D Museum of Wonders(0.4 Miles)
Playa del Carmen Main Beach(0.4 Miles)
Riviera Gran Casino(0.4 Miles)
Chabad Playa del Carmen(0.5 Miles)
Frida Kahlo Museum(0.5 Miles)
Mercado Playa del Carmen(0.5 Miles)
Cozumel Intl. Airport (CZM)(22.4 Miles)
Cancun Intl. Airport (CUN)(34.6 Miles)
Tulum Intl. Airport (TQO)(65.6 Miles)
Airport shuttle
Swimming pool
Non-smoking rooms
Tour desk
Housekeeping
Safe-deposit box
Location
Avenida 10 entre Calle 20 y 22, Downtown Playa del Carmen, Playa del Carmen, Solidaridad, Quintana Roo, Mexico
Quinta Avenida (0.1 Miles)
Quinta Alegría Shopping Mall (0.1 Miles)
Mario Villanueva Madrid (0.2 Miles)
Calle 12 (0.3 Miles)
Calle Corazón (0.3 Miles)
Super Chedraui Selecto Avenida 10 (0.3 Miles)
Room options
6
Quadruple Room, Poolside
Room details
2 Double Beds
Sleeps 4
377 ft²
Air ConditioningLaptop WorkspaceTV
2
Basic Room
Room details
1 Double Bed
Sleeps 2
Air ConditioningLaptop WorkspaceTV
8
Room, Balcony
Room details
1 Extra-Large Double Bed
Sleeps 2
323 ft²
BalconyAir ConditioningLaptop WorkspaceTV
5
Deluxe Room
Room details
1 Extra-Large Double Bed
Sleeps 3
Air ConditioningLaptop WorkspaceTV
6
Room, Poolside
Room details
1 Extra-Large Double Bed
Sleeps 2
377 ft²
Air ConditioningLaptop WorkspaceTV
6
Quadruple Room, Balcony
Room details
2 Double Beds
Sleeps 4
323 ft²
BalconyAir ConditioningLaptop WorkspaceTV
Guest reviews of Hacienda Paradise Hotel
7.6
Good
Based on 619 verified reviews
Who stays here?
Business
2%
Couple
55%
Family
19%
Group
15%
Solo
7%
What guests think
AI-generated summary based on recent guest reviews
At Hotel Hacienda Paradise, travellers praise the central, walkable location near Fifth Avenue and beaches and the budget-friendly rates, but note trade-offs that include street noise at night and a very simple included breakfast.
Read moreWas this helpful?
What guests think
At Hotel Hacienda Paradise, travellers praise the central, walkable location near Fifth Avenue and beaches and the budget-friendly rates, but note trade-offs that include street noise at night and a very simple included breakfast.
Rooms are basic and dated, with recurring complaints about hard beds, weak or unreliable hot water and plumbing, spotty Wi‑Fi, and occasional broken fixtures or locks. Cleanliness is inconsistent, ranging from very clean stays to stained linens, musty or drain odors, and occasional insects. The pool area can be pleasant but maintenance is inconsistent, some guests noted it opens at 10am, and there is no on-site parking. Overall, expect a simple base near the action if value and location are your priorities.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
No on-site parking is repeatedly noted. The pool area is pleasant for some but maintenance is inconsistent, with reports of dirty water; some guests also noted it opens at 10am.
Related guest reviews
10
Rene
18 Jan 2026
·
Stayed 1 night
No tienen estacionamiento propio
No tienen estacionamiento propio
6
Alexandra
1 Aug 2025
·
Stayed 11 nights
Great budget option for the clean rooms and handy location, but noisy at night, overcrowding at breakfast and inconvenient that the pool is not available till 10am. Worth the trade off if location and budget are your priorities.
Great budget option for the clean rooms and handy location, but noisy at night, overcrowding at breakfast and inconvenient that the pool is not available till 10am. Worth the trade off if location and budget are your priorities.
6
Alejandro
5 Nov 2025
·
Stayed 1 night
No hot water and no parking on premises like is told
No hot water and no parking on premises like is told
4
Alain
5 Aug 2025
·
Stayed 2 nights
1- pas de dejeuner , en faites cafe et roties froides dans un contenant metal , 2- la piscine avec son eau laiteuse louche ,la propete laisse vraiment a desirer ,jamais plus pour moi
1- pas de dejeuner , en faites cafe et roties froides dans un contenant metal , 2- la piscine avec son eau laiteuse louche ,la propete laisse vraiment a desirer ,jamais plus pour moi
8
Nataniel
6 Aug 2025
·
Stayed 1 night
Friendly staff. Room is great. Pool seemed a bit dirty and it is not safe for kids under 4 years.
Friendly staff. Room is great. Pool seemed a bit dirty and it is not safe for kids under 4 years.
6
Susana
15 Oct 2024
·
Stayed 4 nights
Señal de internet muy mala, no respetan horarios de recreación en el área de alberca y jardín, incomodando a los demás huéspedes
Señal de internet muy mala, no respetan horarios de recreación en el área de alberca y jardín, incomodando a los demás huéspedes
6
Dawn
22 Sept 2025
·
Stayed 3 nights
Loved the property location, but the pool wasn't taking care of and for breakfast you only get toast and coffee when it says breakfast Included.
Loved the property location, but the pool wasn't taking care of and for breakfast you only get toast and coffee when it says breakfast Included.
8
Stacey
19 Feb 2023
·
Stayed 7 nights
Included breakfast at cafe accross street. Approx 8 options. Food was good. Hotel a bit older but nice. Patio doors sticky but ac worked great and pool was cold for kids but refreshing and clean
Included breakfast at cafe accross street. Approx 8 options. Food was good. Hotel a bit older but nice. Patio doors sticky but ac worked great and pool was cold for kids but refreshing and clean
8
Elizabeth
14 Oct 2023
·
Stayed 5 nights
The hotel was great. the gardens were unkept. The pool was dirty. That is the only thing. Also do not trust the ATM that is the lobby. It stole $60 for me.
The hotel was great. the gardens were unkept. The pool was dirty. That is the only thing. Also do not trust the ATM that is the lobby. It stole $60 for me.
4
Elvira
11 Oct 2024
·
Stayed 1 night
En su información decía que tenía spa, al preguntar por él, nos dijeron que no había nada de eso, la cortina estaba rita, el agua se salía del baño al pasillo, la habitación que nos dieron solo la dividía una puerta de la otra, así que se escuchaba lo de la otra habitación.
En su información decía que tenía spa, al preguntar por él, nos dijeron que no había nada de eso, la cortina estaba rita, el agua se salía del baño al pasillo, la habitación que nos dieron solo la dividía una puerta de la otra, así que se escuchaba lo de la otra habitación.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Feedback varies widely: some guests found rooms very clean, while others reported stained or old linens and towels, musty or drain odors, and occasional insects. Housekeeping and towel replacement can be infrequent or inconsistent.
Related guest reviews
2
Cesar Augusto
23 Jun 2025
·
Stayed 1 night
La ubicación esta perfecta y no me gusto que las almohadas apestaran demasiadas a sudor y el baño huele horrible a drenaje …no podía dormir con el olor de las almohadas 😡
La ubicación esta perfecta y no me gusto que las almohadas apestaran demasiadas a sudor y el baño huele horrible a drenaje …no podía dormir con el olor de las almohadas 😡
2
Renato Kazuo
22 Feb 2026
·
Stayed 3 nights
Quarto imundo. Chão sujo. Limpeza realizada apenas a cada dois dias. Cofre do quarto não funcionava. Apenas um sabonete de tamanho pequeno no quarto para a pia e para o chuveiro. Estávamos em família com 4 pessoas mas haviam apenas 3 toalhas no quarto. Fomos pedir uma toalha a mais e um rapaz da recepção que se apresentou como gerente, nos questionou o porque que precisávamos de uma toalha a mais. Nos acusou de estar escondendo uma pessoa a mais no quarto ou estar roubando toalha… Detalhe: estávamos viajando em família : 4 pessoas sendo duas crianças uma de 9 anos e outra de 14 anos.. Pior experiência em hotel de minha vida.
Quarto imundo. Chão sujo. Limpeza realizada apenas a cada dois dias. Cofre do quarto não funcionava. Apenas um sabonete de tamanho pequeno no quarto para a pia e para o chuveiro. Estávamos em família com 4 pessoas mas haviam apenas 3 toalhas no quarto. Fomos pedir uma toalha a mais e um rapaz da recepção que se apresentou como gerente, nos questionou o porque que precisávamos de uma toalha a mais. Nos acusou de estar escondendo uma pessoa a mais no quarto ou estar roubando toalha… Detalhe: estávamos viajando em família : 4 pessoas sendo duas crianças uma de 9 anos e outra de 14 anos.. Pior experiência em hotel de minha vida.
10
Jesus
13 Nov 2025
·
Stayed 2 nights
Habitación muy limpia y personal muy amable en todo momento
Habitación muy limpia y personal muy amable en todo momento
4
Gabriel
26 May 2025
·
Stayed 3 nights
I was taking a shower the first day I got there and a big roach came out of shower drain and a big roach landed on my head when I was taking a shower it was nasty a terrible! I was washing my hair and suddenly I felt the roach crawling on my head I think it felt from the ceiling.
I was taking a shower the first day I got there and a big roach came out of shower drain and a big roach landed on my head when I was taking a shower it was nasty a terrible! I was washing my hair and suddenly I felt the roach crawling on my head I think it felt from the ceiling.
6
Robyn
13 Apr 2025
·
Stayed 4 nights
Good: The location was very convenient and walkable to a lot of things. Bad: The staff were not very friendly. I was never once greeted while walking through the lobby during my stay. When I first checked in, the room had a strong, bad odor (like mildew) and was very noisy from workers tearing up the street a few feet outside my door. I asked to move rooms and was thankfully moved to a room on the other side of the property that was quieter and did not smell bad. This was definitely an older property that could benefit from updates. I was only given 2 bath towels. No hand towels or wash cloths. There was only a sheet on the bed, no blanket. "Included" breakfast was (bad) coffee and a piece of toast. The breakfast you could pay for was cheap but not great (pretty greasy overall). Overall, I would not stay here again. There are other better nearby options.
Good: The location was very convenient and walkable to a lot of things. Bad: The staff were not very friendly. I was never once greeted while walking through the lobby during my stay. When I first checked in, the room had a strong, bad odor (like mildew) and was very noisy from workers tearing up the street a few feet outside my door. I asked to move rooms and was thankfully moved to a room on the other side of the property that was quieter and did not smell bad. This was definitely an older property that could benefit from updates. I was only given 2 bath towels. No hand towels or wash cloths. There was only a sheet on the bed, no blanket. "Included" breakfast was (bad) coffee and a piece of toast. The breakfast you could pay for was cheap but not great (pretty greasy overall). Overall, I would not stay here again. There are other better nearby options.
10
Michael Raul
9 Sept 2025
·
Stayed 4 nights
Nice staff, clean rooms
Nice staff, clean rooms
2
Braulio
19 Sept 2025
·
Stayed 2 nights
Reserve 4 habitaciones, una le salieron cucarachas, otra el baño se tapaba, otra se quedó sin luz, 3 sin servicio de caja fuerte El desayuno q ofrecen esta muy mal incluso el agua que ponen para beber con un anuncio de no llenar termos MUY MALA EXPERIENCIA lo reserve porque EXPEDIA lo califica bien
Reserve 4 habitaciones, una le salieron cucarachas, otra el baño se tapaba, otra se quedó sin luz, 3 sin servicio de caja fuerte El desayuno q ofrecen esta muy mal incluso el agua que ponen para beber con un anuncio de no llenar termos MUY MALA EXPERIENCIA lo reserve porque EXPEDIA lo califica bien
2
Veronica
5 Sept 2024
·
Stayed 3 nights
Fue una experiencia mala, nunca hicieron el aseo, toda la basura estaba todos los días que regresábamos, además de que el baño se salía el agua y todo el piso se inundaba no se podía caminar. Un día que llegamos olía a suciedad
Fue una experiencia mala, nunca hicieron el aseo, toda la basura estaba todos los días que regresábamos, además de que el baño se salía el agua y todo el piso se inundaba no se podía caminar. Un día que llegamos olía a suciedad
2
Breanne
3 Jan 2024
·
Stayed 4 nights
DO NOT STAY HERE!!! Pro: proximity to 5th st Con: Electrical: plugs/wires hanging from outlet behind bed. Very few plugs. Filthy: sheets were stained/dingy. Walls were black with dust Housekeeping: Didn’t replace sheets when taken. Didn’t leave extra TP. Didn’t actually clean anything. stored cart in front of our door instead of storage cubby. Linens: stained, had holes in them, had to ask for clean ones or replacements when taken by housekeeping. No washcloths or hand towels. 2 towels/bathmats for 4 nights. Pillows lumpy and old. Furniture: bench cushion filthy and hard. Headboard unattached to bed so it constantly hit wall. Mattress was old springs stabbed back all week and bed was sunken in. Bed squeaked with every move. Plumbing: no hot water or pressure the first 24 hours. Asked for it to be fixed and got semi hot after 20 minute warm Up and then scalding with no in between for the rest of the stay. Water pressure was horrible. Toilets don’t flush and require multiple flushes. Staff tried to tell me how to fix the issue with their hotel and refused to fix issue. Patio: employees smoking outside our patio, stones stacked up side of patio and popcorn bags full of gravel was view. Patio door didn’t slide-had to force open. Breakfast: spoiled fruit and a piece of toast. Had to pay to take coffee to room Temps: Poor control and ventilation. Armoire: broken/unusable inside bottom Amenities: no bottled water available Noise: very loud until 3am
DO NOT STAY HERE!!! Pro: proximity to 5th st Con: Electrical: plugs/wires hanging from outlet behind bed. Very few plugs. Filthy: sheets were stained/dingy. Walls were black with dust Housekeeping: Didn’t replace sheets when taken. Didn’t leave extra TP. Didn’t actually clean anything. stored cart in front of our door instead of storage cubby. Linens: stained, had holes in them, had to ask for clean ones or replacements when taken by housekeeping. No washcloths or hand towels. 2 towels/bathmats for 4 nights. Pillows lumpy and old. Furniture: bench cushion filthy and hard. Headboard unattached to bed so it constantly hit wall. Mattress was old springs stabbed back all week and bed was sunken in. Bed squeaked with every move. Plumbing: no hot water or pressure the first 24 hours. Asked for it to be fixed and got semi hot after 20 minute warm Up and then scalding with no in between for the rest of the stay. Water pressure was horrible. Toilets don’t flush and require multiple flushes. Staff tried to tell me how to fix the issue with their hotel and refused to fix issue. Patio: employees smoking outside our patio, stones stacked up side of patio and popcorn bags full of gravel was view. Patio door didn’t slide-had to force open. Breakfast: spoiled fruit and a piece of toast. Had to pay to take coffee to room Temps: Poor control and ventilation. Armoire: broken/unusable inside bottom Amenities: no bottled water available Noise: very loud until 3am
2
Lety
10 Jan 2025
·
Stayed 3 nights
La habitación pésima, , el desayuno pobre, solo café y pan tieso, poca limpieza!!!
La habitación pésima, , el desayuno pobre, solo café y pan tieso, poca limpieza!!!
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are basic and dated, with recurring complaints about hard beds, weak or unreliable hot water and plumbing, and occasional broken locks or fixtures. Wi‑Fi can be spotty, and noise from nearby bars or construction affects some rooms.
Related guest reviews
6
Salwa
7 Mar 2023
·
Stayed 8 nights
This was a convenient hotel to stay at. It was relatively quiet most of the days we spent there (9 d) which was surprising, since the location is very central. 2 of the days were quite noisy only bc of guests that started partying between 1-4am live music nearby. In general if you want to live centrally it might be difficult to completely escape the noise. It could help to bring earplugs just in case. The hotel is clean and in case anyone is wondering, they clean it every other day. There is a nice area for lounging by the pool. Breakfast was at Coloretta across the street which was yummy, the staff is nice but unfortunately a lot of them working there are quite confused. On the menu it says that if you are a guest at the hotel you get a free breakfast which includes the following: seasonal fruit water, coffee, one choice of breakfast (such as eggs with toast or hot cakes, etc.) and a bread basket with butter jam. Something was missing from the breakfast every day. They rarely brought the bread with butter/ jam (even after reminding them, and pointing to the menu where it was written). Sometimes the fruit water was missing. Sometimes parts of the main meal. Every day was different. I guess the kitchen staff was different as well bc the food itself was usually really nice but on 1-2 days it was prepared differently/ bland. On the other hand they did compensate us when we waited too long for breakfast with lovely desserts nice cups of coffee without us asking.
This was a convenient hotel to stay at. It was relatively quiet most of the days we spent there (9 d) which was surprising, since the location is very central. 2 of the days were quite noisy only bc of guests that started partying between 1-4am live music nearby. In general if you want to live centrally it might be difficult to completely escape the noise. It could help to bring earplugs just in case. The hotel is clean and in case anyone is wondering, they clean it every other day. There is a nice area for lounging by the pool. Breakfast was at Coloretta across the street which was yummy, the staff is nice but unfortunately a lot of them working there are quite confused. On the menu it says that if you are a guest at the hotel you get a free breakfast which includes the following: seasonal fruit water, coffee, one choice of breakfast (such as eggs with toast or hot cakes, etc.) and a bread basket with butter jam. Something was missing from the breakfast every day. They rarely brought the bread with butter/ jam (even after reminding them, and pointing to the menu where it was written). Sometimes the fruit water was missing. Sometimes parts of the main meal. Every day was different. I guess the kitchen staff was different as well bc the food itself was usually really nice but on 1-2 days it was prepared differently/ bland. On the other hand they did compensate us when we waited too long for breakfast with lovely desserts nice cups of coffee without us asking.
8
lucia cristela
8 Jan 2026
·
Stayed 1 night
La habitación bonita las camas incómodas, el lavabo tapado
La habitación bonita las camas incómodas, el lavabo tapado
6
Wendy
21 Jul 2025
·
Stayed 5 nights
Walkable areas close to the beaches and the fifth ave. The Wi-Fi wasn’t working good enough.
Walkable areas close to the beaches and the fifth ave. The Wi-Fi wasn’t working good enough.
4
Alexander
6 Feb 2025
·
Stayed 3 nights
The property is located close to la Quinta ave which is convenient but loud as the bar down the road plays loud music until 1:30am ish. The hotel has a lot of potential to be good. Rooms need to be updated, wifi connection on the second floor was spotty. Front desk wasn’t very welcoming or pleasant. The cleaning staff was nice. They offered complimentary coffee, tea and toast in the morning. The pool and garden area was nice but doesn’t get a lot of sun throughout the day.
The property is located close to la Quinta ave which is convenient but loud as the bar down the road plays loud music until 1:30am ish. The hotel has a lot of potential to be good. Rooms need to be updated, wifi connection on the second floor was spotty. Front desk wasn’t very welcoming or pleasant. The cleaning staff was nice. They offered complimentary coffee, tea and toast in the morning. The pool and garden area was nice but doesn’t get a lot of sun throughout the day.
4
Roger
18 Jan 2022
·
Stayed 2 nights
We had a couples 2 night stay to end our trip. The AC unit barely kept the room cool enough to sleep so that was disappointing. The water pressure in the shower was very weak & the water temperature was not warm enough to take a comfortable shower which was the most disappointing. Also the shower door was misaligned making it unable to close & the door to the bathroom had a handle that the screws holding it together were loose. Maintenance is lacking in this hotel & I wouldn’t stay there or recommend it to anyone.
We had a couples 2 night stay to end our trip. The AC unit barely kept the room cool enough to sleep so that was disappointing. The water pressure in the shower was very weak & the water temperature was not warm enough to take a comfortable shower which was the most disappointing. Also the shower door was misaligned making it unable to close & the door to the bathroom had a handle that the screws holding it together were loose. Maintenance is lacking in this hotel & I wouldn’t stay there or recommend it to anyone.
8
Sonia
4 Mar 2025
·
Stayed 5 nights
This is a beautiful and charming hotel. The best part was having breakfast in the palapa overlooking the courtyard with the pool and all the tropical plants. Included breakfast is only coffee and toast with margarine and jam, but they have menu option you can pay for which were delicious and economical.The room was clean, the shower was good, and the bed was comfy. The only issue was that our patio door did not have a functioning lock. Although they said they would send someone to fix it, they never did, so we had an unlocked door for our whole stay. The beach is a 15 minure walk away. The area is close to shops, bars and restos so be prepared to hear music well into the night. This did not bother us. However, there was also construction noise all night which was more annoying, though not enough to interfere with our ability to sleep. All in all it was a good value.
This is a beautiful and charming hotel. The best part was having breakfast in the palapa overlooking the courtyard with the pool and all the tropical plants. Included breakfast is only coffee and toast with margarine and jam, but they have menu option you can pay for which were delicious and economical.The room was clean, the shower was good, and the bed was comfy. The only issue was that our patio door did not have a functioning lock. Although they said they would send someone to fix it, they never did, so we had an unlocked door for our whole stay. The beach is a 15 minure walk away. The area is close to shops, bars and restos so be prepared to hear music well into the night. This did not bother us. However, there was also construction noise all night which was more annoying, though not enough to interfere with our ability to sleep. All in all it was a good value.
8
Curtis
12 Feb 2023
·
Stayed 3 nights
Clean friendly great location, for being on a busy street it was very quiet. down side plumbing very old very little water preasure
Clean friendly great location, for being on a busy street it was very quiet. down side plumbing very old very little water preasure
8
Luis Andres
23 Sept 2024
·
Stayed 5 nights
It’s a good price-quality deal. All in order, except that the headboard of the bed was noisy, it was not well installed. Also, the toilet got blocked all the time. We reported those issues but apparently nothing was done. The rest was very good.
It’s a good price-quality deal. All in order, except that the headboard of the bed was noisy, it was not well installed. Also, the toilet got blocked all the time. We reported those issues but apparently nothing was done. The rest was very good.
4
Lucy
15 Feb 2026
·
Stayed 3 nights
I use to stay here allot. It included free breakfast at the cafe across the street . Massage on site . Art classes . It’s def changed. . We booked two beds room. The beds were hard as a rock. They changed the open area by pool to their own cafe . Includes breakfast at hotel now Which is weak coffee and hard dry toast .. room came with two small bottles of water. I asked for a couple more bc we hadn’t gotten to store it was late was told no .. they are all counted. So would miss inventory for tomorrow .. so I had to have them fil my empty bottle three times . Asked for egg rate . Didn’t have .. but gave me a foam couch cushion .. asked blanket .. got a sheet . Used to locate place .. I usually stay in a room with king bed. Those beds were softer.
I use to stay here allot. It included free breakfast at the cafe across the street . Massage on site . Art classes . It’s def changed. . We booked two beds room. The beds were hard as a rock. They changed the open area by pool to their own cafe . Includes breakfast at hotel now Which is weak coffee and hard dry toast .. room came with two small bottles of water. I asked for a couple more bc we hadn’t gotten to store it was late was told no .. they are all counted. So would miss inventory for tomorrow .. so I had to have them fil my empty bottle three times . Asked for egg rate . Didn’t have .. but gave me a foam couch cushion .. asked blanket .. got a sheet . Used to locate place .. I usually stay in a room with king bed. Those beds were softer.
8
walter
14 Mar 2023
·
Stayed 3 nights
Toilets didn’t flush all the way had to flush 3 or 4 times
Toilets didn’t flush all the way had to flush 3 or 4 times
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Service is mixed: several guests praised friendly, helpful staff and smooth check‑in, while others experienced curt or unhelpful responses, booking/check‑in issues, and reluctance to provide extras like towels or water.
Related guest reviews
4
Anne
26 Feb 2023
·
Stayed 3 nights
Attempted to walk in and book room. Staff stated no rooms available. I went on Expedia and booked it while standing at desk. Suddenly she stated oh yes she found a room … ? I liked the courtyard, breakfast and the room was fair. Very glad there was a secondary door to close to block road noise between main door/bathroom and bedroom areas. As hotel in very busy road. Fridge was full of water, splashed all over floor, They came and fixed next day. No internet, no tv because of no internet. Good thing I had bought data for my phone and had downloaded movies. No fresh linens after 3 day. Had to request towels. Staff was friendly however stated they couldn’t help with no internet. Breakfast across street was good and friendly staff. Good location. No hotel Parking only street parking at a cost, it added up fast.
Attempted to walk in and book room. Staff stated no rooms available. I went on Expedia and booked it while standing at desk. Suddenly she stated oh yes she found a room … ? I liked the courtyard, breakfast and the room was fair. Very glad there was a secondary door to close to block road noise between main door/bathroom and bedroom areas. As hotel in very busy road. Fridge was full of water, splashed all over floor, They came and fixed next day. No internet, no tv because of no internet. Good thing I had bought data for my phone and had downloaded movies. No fresh linens after 3 day. Had to request towels. Staff was friendly however stated they couldn’t help with no internet. Breakfast across street was good and friendly staff. Good location. No hotel Parking only street parking at a cost, it added up fast.
8
Kevin
15 Jul 2025
·
Stayed 4 nights
The manager Gerardo and his staff were great. For the money the hotel was a deal, pool area was nice and quiet. The lady that ran the breakfast was awesome and very accommodating. Very close to 5th Ave, upscale grocery store 2 blocks away and walmart was only a 10 - 15 minute walk.
The manager Gerardo and his staff were great. For the money the hotel was a deal, pool area was nice and quiet. The lady that ran the breakfast was awesome and very accommodating. Very close to 5th Ave, upscale grocery store 2 blocks away and walmart was only a 10 - 15 minute walk.
2
Travis
20 Nov 2025
·
Stayed 4 nights
The only nice thing I have to say is the location is pretty good. The construction on 3 sides of the hotel, plumbing that resulted in needing to use the staff bathroom for 24 hours, inabilty to give us hand soap for 3 days, unwillingness to give us enough towels for every person staying in the room, no screen on our patio door and the hotel’s unwillingness to work with us or provide any type of offset or compensation - detracted from our stay. Other things like: uncomfortable beds, not enough blankets, no glasses/cups in the room, cold pre-toasted toast, unwillingness to let us take coffee/tea back to room, only cleaning our room on the last day of our stay are likely more a function of the quality/standards of the property which should probably be classified as a 2 star motel at best.
The only nice thing I have to say is the location is pretty good. The construction on 3 sides of the hotel, plumbing that resulted in needing to use the staff bathroom for 24 hours, inabilty to give us hand soap for 3 days, unwillingness to give us enough towels for every person staying in the room, no screen on our patio door and the hotel’s unwillingness to work with us or provide any type of offset or compensation - detracted from our stay. Other things like: uncomfortable beds, not enough blankets, no glasses/cups in the room, cold pre-toasted toast, unwillingness to let us take coffee/tea back to room, only cleaning our room on the last day of our stay are likely more a function of the quality/standards of the property which should probably be classified as a 2 star motel at best.
6
Robyn
13 Apr 2025
·
Stayed 4 nights
Good: The location was very convenient and walkable to a lot of things. Bad: The staff were not very friendly. I was never once greeted while walking through the lobby during my stay. When I first checked in, the room had a strong, bad odor (like mildew) and was very noisy from workers tearing up the street a few feet outside my door. I asked to move rooms and was thankfully moved to a room on the other side of the property that was quieter and did not smell bad. This was definitely an older property that could benefit from updates. I was only given 2 bath towels. No hand towels or wash cloths. There was only a sheet on the bed, no blanket. "Included" breakfast was (bad) coffee and a piece of toast. The breakfast you could pay for was cheap but not great (pretty greasy overall). Overall, I would not stay here again. There are other better nearby options.
Good: The location was very convenient and walkable to a lot of things. Bad: The staff were not very friendly. I was never once greeted while walking through the lobby during my stay. When I first checked in, the room had a strong, bad odor (like mildew) and was very noisy from workers tearing up the street a few feet outside my door. I asked to move rooms and was thankfully moved to a room on the other side of the property that was quieter and did not smell bad. This was definitely an older property that could benefit from updates. I was only given 2 bath towels. No hand towels or wash cloths. There was only a sheet on the bed, no blanket. "Included" breakfast was (bad) coffee and a piece of toast. The breakfast you could pay for was cheap but not great (pretty greasy overall). Overall, I would not stay here again. There are other better nearby options.
2
Robin
14 Nov 2023
·
Stayed 8 nights
Desk clerks didn’t know how to locate our reservation even with the reservation number. Door to our room stuck on floor with door only half open, had to be bumped with your shoulder to open all the way. They left their cleaning carts and other junk piled next to our room door. The grounds were in a state of disrepair and the pool needed cleaning. The desk clerks failed to mention the continental breakfast or what was included, when I ask for milk for my coffee they told me that was not included, it would be 10 pesos more. Their juice wasn’t juice, but it was included. I’ve stayed in over 20 hotels in Playa and I can say this was my worst experience. We checked out after one night and found much better accommodations for less.
Desk clerks didn’t know how to locate our reservation even with the reservation number. Door to our room stuck on floor with door only half open, had to be bumped with your shoulder to open all the way. They left their cleaning carts and other junk piled next to our room door. The grounds were in a state of disrepair and the pool needed cleaning. The desk clerks failed to mention the continental breakfast or what was included, when I ask for milk for my coffee they told me that was not included, it would be 10 pesos more. Their juice wasn’t juice, but it was included. I’ve stayed in over 20 hotels in Playa and I can say this was my worst experience. We checked out after one night and found much better accommodations for less.
8
Raymond
6 Mar 2023
·
Stayed 14 nights
Front desk reception was excellent. The staff were more than willing to help in all situations. The furniture in rooms was a bit dated but still serviceable. Very nice and well kept pool.
Front desk reception was excellent. The staff were more than willing to help in all situations. The furniture in rooms was a bit dated but still serviceable. Very nice and well kept pool.
10
Elizabeth
25 Oct 2025
·
Stayed 1 night
Gracias ala chica que me atendió fue cortés y amable
Gracias ala chica que me atendió fue cortés y amable
8
Patricia
13 Oct 2025
·
Stayed 7 nights
Staff was friendly and polite , and very helpful! Thank you.
Staff was friendly and polite , and very helpful! Thank you.
2
Clémence
26 Dec 2023
·
Stayed 5 nights
We arrived at 22h to the hotel, traveling with a baby for a reservation we had previously paid. The hotel made us pay additional fees because they were a "new administration". Meanwhile, the baby was crying because she wanted to sleep and these people said either we paid or we went elsewhere. We had also requested a baby bed, which they did not have (would have been nice to know 3 months earlier when we booked the hotel). As we had a baby we had no choice but to pay. The room was horrible: broken window (which allowed mosquitos and lizards to get into the room), the floor was dirty, the sheets were stained with who knows what, the lamps did not work, there was no hot water... and the noise! There was very loud music playing until 2 am. A horrible stay and a horrible welcome from Gerardo and his team. We will not stay again here. We requested a refund from hotels.com and this hotel never answered to their calls.
We arrived at 22h to the hotel, traveling with a baby for a reservation we had previously paid. The hotel made us pay additional fees because they were a "new administration". Meanwhile, the baby was crying because she wanted to sleep and these people said either we paid or we went elsewhere. We had also requested a baby bed, which they did not have (would have been nice to know 3 months earlier when we booked the hotel). As we had a baby we had no choice but to pay. The room was horrible: broken window (which allowed mosquitos and lizards to get into the room), the floor was dirty, the sheets were stained with who knows what, the lamps did not work, there was no hot water... and the noise! There was very loud music playing until 2 am. A horrible stay and a horrible welcome from Gerardo and his team. We will not stay again here. We requested a refund from hotels.com and this hotel never answered to their calls.
10
Adolfo
18 Feb 2024
·
Stayed 4 nights
Staff very helpful and kind.
Staff very helpful and kind.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Very central and walkable near 5th Avenue, beaches, shops, and restaurants. However, late‑night music and occasional construction can make it noisy.
Related guest reviews
10
Aimee
23 Oct 2024
·
Stayed 3 nights
This property met my expectations. It is a modest hotel with great customer service, safe, and located close to all the fun in Playa del Carmen. The best affordable place to eat at a 10 minutes walk was El Fogon.
This property met my expectations. It is a modest hotel with great customer service, safe, and located close to all the fun in Playa del Carmen. The best affordable place to eat at a 10 minutes walk was El Fogon.
10
Abimahel
4 Dec 2024
·
Stayed 2 nights
Un buen lugar si lo que buscas es estar cerca de la Quinta Avenida, fácil acceso a playas a menos de 500m y bastantes lugares para comer. En general una buena experiencia en cuanto a la habitación de hotel.
Un buen lugar si lo que buscas es estar cerca de la Quinta Avenida, fácil acceso a playas a menos de 500m y bastantes lugares para comer. En general una buena experiencia en cuanto a la habitación de hotel.
8
CARLOS
2 Nov 2024
·
Stayed 3 nights
Excelente ubicación y el servicio en general muy bien.
Excelente ubicación y el servicio en general muy bien.
6
Alexandra
1 Aug 2025
·
Stayed 11 nights
Great budget option for the clean rooms and handy location, but noisy at night, overcrowding at breakfast and inconvenient that the pool is not available till 10am. Worth the trade off if location and budget are your priorities.
Great budget option for the clean rooms and handy location, but noisy at night, overcrowding at breakfast and inconvenient that the pool is not available till 10am. Worth the trade off if location and budget are your priorities.
4
Alexander
6 Feb 2025
·
Stayed 3 nights
The property is located close to la Quinta ave which is convenient but loud as the bar down the road plays loud music until 1:30am ish. The hotel has a lot of potential to be good. Rooms need to be updated, wifi connection on the second floor was spotty. Front desk wasn’t very welcoming or pleasant. The cleaning staff was nice. They offered complimentary coffee, tea and toast in the morning. The pool and garden area was nice but doesn’t get a lot of sun throughout the day.
The property is located close to la Quinta ave which is convenient but loud as the bar down the road plays loud music until 1:30am ish. The hotel has a lot of potential to be good. Rooms need to be updated, wifi connection on the second floor was spotty. Front desk wasn’t very welcoming or pleasant. The cleaning staff was nice. They offered complimentary coffee, tea and toast in the morning. The pool and garden area was nice but doesn’t get a lot of sun throughout the day.
6
Marvin
22 Mar 2023
·
Stayed 3 nights
I liked the location that was close to everywhere. It was very noisy from the bar across the street.other than that it was descent
I liked the location that was close to everywhere. It was very noisy from the bar across the street.other than that it was descent
8
Nicole
20 Feb 2023
·
Stayed 1 night
Nice little hotel in the middle of everything. Close to 5th Avenue shopping/dining. Free breakfast was rather tasteless, “lounge” style beds (likely for animals?) in room we’re not very clean, but aside from that no complaints.
Nice little hotel in the middle of everything. Close to 5th Avenue shopping/dining. Free breakfast was rather tasteless, “lounge” style beds (likely for animals?) in room we’re not very clean, but aside from that no complaints.
10
Sam
25 Feb 2026
·
Stayed 2 nights
Great location, friendly staff, very affordable!
Great location, friendly staff, very affordable!
6
karlton
5 Jan 2026
·
Stayed 2 nights
Great location!!! Walking distance to everything. Average price for the area. Says breakfast included, however it is NOT a real breakfast at all. Toast, water & coffee,.. that’s it.
Great location!!! Walking distance to everything. Average price for the area. Says breakfast included, however it is NOT a real breakfast at all. Toast, water & coffee,.. that’s it.
10
Betty
23 Jun 2025
·
Stayed 2 nights
Me encanto la ubicación, fue muy fácil trasladarse a todos los puntos que requería visitar!, muy agradable y tranquilo para descansar.
Me encanto la ubicación, fue muy fácil trasladarse a todos los puntos que requería visitar!, muy agradable y tranquilo para descansar.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Included breakfast is very basic—typically toast and coffee—and often disappoints. Paid menu options at the on‑site or partner cafe are available and considered decent to good by some, though service can be disorganized.
Related guest reviews
10
Arlettee Theressa
5 Oct 2025
·
Stayed 2 nights
El menú super excelente . Los alimentos riquísimos y super económicos... La atención de todo el personal fabulosa... La srita del restaurante tiene un excelente trato.. fabuloso todo . Lo recomiendo al 100%...
El menú super excelente . Los alimentos riquísimos y super económicos... La atención de todo el personal fabulosa... La srita del restaurante tiene un excelente trato.. fabuloso todo . Lo recomiendo al 100%...
6
RAQUEL
22 Nov 2025
·
Stayed 9 nights
El desayuno pone continental y solo te dan pan cafe mermelada y mantequilla, pésimo
El desayuno pone continental y solo te dan pan cafe mermelada y mantequilla, pésimo
2
Maria
4 Jan 2026
·
Stayed 4 nights
Frukost kan inte anses vara inkluderad. En kall rostmacka med smör och kaffe med mjölkpulver, thats it. Sunkigt och högljutt från Quinta avenida.
Frukost kan inte anses vara inkluderad. En kall rostmacka med smör och kaffe med mjölkpulver, thats it. Sunkigt och högljutt från Quinta avenida.
2
Travis
20 Nov 2025
·
Stayed 4 nights
The only nice thing I have to say is the location is pretty good. The construction on 3 sides of the hotel, plumbing that resulted in needing to use the staff bathroom for 24 hours, inabilty to give us hand soap for 3 days, unwillingness to give us enough towels for every person staying in the room, no screen on our patio door and the hotel’s unwillingness to work with us or provide any type of offset or compensation - detracted from our stay. Other things like: uncomfortable beds, not enough blankets, no glasses/cups in the room, cold pre-toasted toast, unwillingness to let us take coffee/tea back to room, only cleaning our room on the last day of our stay are likely more a function of the quality/standards of the property which should probably be classified as a 2 star motel at best.
The only nice thing I have to say is the location is pretty good. The construction on 3 sides of the hotel, plumbing that resulted in needing to use the staff bathroom for 24 hours, inabilty to give us hand soap for 3 days, unwillingness to give us enough towels for every person staying in the room, no screen on our patio door and the hotel’s unwillingness to work with us or provide any type of offset or compensation - detracted from our stay. Other things like: uncomfortable beds, not enough blankets, no glasses/cups in the room, cold pre-toasted toast, unwillingness to let us take coffee/tea back to room, only cleaning our room on the last day of our stay are likely more a function of the quality/standards of the property which should probably be classified as a 2 star motel at best.
6
Jennifer J
15 Feb 2025
·
Stayed 8 nights
Centrally located and walkable. Hotel was clean but no frills. Free breakfast was toast and coffee but you can order full breakfast at minimal cost.
Centrally located and walkable. Hotel was clean but no frills. Free breakfast was toast and coffee but you can order full breakfast at minimal cost.
8
Sonia
4 Mar 2025
·
Stayed 5 nights
This is a beautiful and charming hotel. The best part was having breakfast in the palapa overlooking the courtyard with the pool and all the tropical plants. Included breakfast is only coffee and toast with margarine and jam, but they have menu option you can pay for which were delicious and economical.The room was clean, the shower was good, and the bed was comfy. The only issue was that our patio door did not have a functioning lock. Although they said they would send someone to fix it, they never did, so we had an unlocked door for our whole stay. The beach is a 15 minure walk away. The area is close to shops, bars and restos so be prepared to hear music well into the night. This did not bother us. However, there was also construction noise all night which was more annoying, though not enough to interfere with our ability to sleep. All in all it was a good value.
This is a beautiful and charming hotel. The best part was having breakfast in the palapa overlooking the courtyard with the pool and all the tropical plants. Included breakfast is only coffee and toast with margarine and jam, but they have menu option you can pay for which were delicious and economical.The room was clean, the shower was good, and the bed was comfy. The only issue was that our patio door did not have a functioning lock. Although they said they would send someone to fix it, they never did, so we had an unlocked door for our whole stay. The beach is a 15 minure walk away. The area is close to shops, bars and restos so be prepared to hear music well into the night. This did not bother us. However, there was also construction noise all night which was more annoying, though not enough to interfere with our ability to sleep. All in all it was a good value.
8
Mario Alberto Cortés
20 Jan 2023
·
Stayed 1 night
Me gustó la ubicación, se llega fácilmente a la playa. No me gustó: el desayuno (que se incuía en el pago) no muy limpio de ingredientes (fruta) muy básico y además el mesero prometía frutas que no llevo, etc...
Me gustó la ubicación, se llega fácilmente a la playa. No me gustó: el desayuno (que se incuía en el pago) no muy limpio de ingredientes (fruta) muy básico y además el mesero prometía frutas que no llevo, etc...
4
jose
31 Oct 2025
·
Stayed 2 nights
Hotel to old and restaurant service very bad
Hotel to old and restaurant service very bad
6
karlton
5 Jan 2026
·
Stayed 2 nights
Great location!!! Walking distance to everything. Average price for the area. Says breakfast included, however it is NOT a real breakfast at all. Toast, water & coffee,.. that’s it.
Great location!!! Walking distance to everything. Average price for the area. Says breakfast included, however it is NOT a real breakfast at all. Toast, water & coffee,.. that’s it.
8
James
23 Oct 2024
·
Stayed 2 nights
Breakfast was included. Only dry toast and coffee. Anything else you pay for.
Breakfast was included. Only dry toast and coffee. Anything else you pay for.
Was this helpful?
AI-generated summary based on recent guest reviews
8
martin
28 Jun 2026
·
Stayed 4 nights
We enjoyed the fact that the breakfast area was by the pool so that the children could play whilst we had another coffee. The staff were friendly and helpful and because the hotel is quite small the children pretty much had the pool to themselves which was brilliant. The staff clean the rooms but in all honesty, this hotel could do with a lick of paint and some updating, the shower had used shampoo wrappers from previous guests, the room of mould as well as a few other things, however, you get what you pay for and as long as you are not expecting the ritz you wont be disappointed. Overall we enjoyed the few days we stayed here
We enjoyed the fact that the breakfast area was by the pool so that the children could play whilst we had another coffee. The staff were friendly and helpful and because the hotel is quite small the children pretty much had the pool to themselves which was brilliant. The staff clean the rooms but in all honesty, this hotel could do with a lick of paint and some updating, the shower had used shampoo wrappers from previous guests, the room of mould as well as a few other things, however, you get what you pay for and as long as you are not expecting the ritz you wont be disappointed. Overall we enjoyed the few days we stayed here
10
Rosalie
15 May 2026
·
Stayed 8 nights
The staff were all so sweet and attentive. The property was very beautiful. I would 100% stay here again
The staff were all so sweet and attentive. The property was very beautiful. I would 100% stay here again
8
Manuel Isaí
11 May 2026
·
Stayed 3 nights
The cost is very accurate and my only "comment" will be for the installations 9/10. The room has hot water, Wifi, Pool, and is located in a very well area.
The cost is very accurate and my only "comment" will be for the installations 9/10. The room has hot water, Wifi, Pool, and is located in a very well area.
10
Emma
6 May 2026
·
Stayed 6 nights
The staff were very helpful and kind. The location was the best, as it was close to 5th Avenue for shopping, the beach to relax and restaurants/bars to explore local tastes. I
The staff were very helpful and kind. The location was the best, as it was close to 5th Avenue for shopping, the beach to relax and restaurants/bars to explore local tastes. I
2
elizabeth
25 Apr 2026
·
Stayed 3 nights
The pictures on this site do not even come close to what you see in this property. The room was slightly dirty, the pool
The pictures on this site do not even come close to what you see in this property. The room was slightly dirty, the pool
FAQs about Hacienda Paradise Hotel
Is parking available at the property?
Nearby parking is available for MXN 150 per day, located 16 feet away and open from 10:00 AM to 10:00 PM.
What type of breakfast is offered and what are the serving hours?
A complimentary continental breakfast is served daily from 7:00 AM to 11:00 AM.
Are pets allowed at the property?
No pets and no service animals are allowed at this property.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 11:30 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.
Is there an airport shuttle service available?
Airport shuttle services are available, but specific pricing and arrangements should be confirmed with the property prior to arrival.
What accessibility features does the property offer?
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details regarding bathrooms and pool access features should be confirmed with the property.
What is the location of the property in relation to key landmarks?
The property is centrally located in Playa del Carmen, just steps from Quinta Avenida and Quinta Alegría Shopping Mall, and approximately 0.4 miles from Mamitas Beach and Playa del Carmen Main Beach.
Does the property have a swimming pool?
Yes, there is an outdoor swimming pool available, operational from 8:00 AM to 8:00 PM. Please note that the pool is seasonal.
What are the policies for guests staying with children?
One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. However, children may not be eligible for complimentary breakfast.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-18: 41.289036076354975USD
- 2026-09-19: 41.309997827529905USD
- 2026-09-20: 34.06793393058776USD
- 2026-09-21: 34.068122222900385USD
- 2026-09-22: 34.068122222900385USD
- 2026-09-23: 34.04723710231781USD
- 2026-09-24: 33.33936747913361USD
- 2026-09-25: 47.305772422790525USD
- 2026-09-26: 48.292021282958984USD
- 2026-09-27: 34.20198492050171USD
- 2026-09-28: 34.214589558219906USD
- 2026-09-29: 34.22875746002197USD
- 2026-09-30: 34.22888225841522USD
- 2026-10-01: 34.214589558219906USD
- 2026-10-02: 35.97962856006622USD
- 2026-10-03: 35.92960629882812USD
- 2026-10-04: 35.04797571277618USD
- 2026-10-05: 34.214589558219906USD
- 2026-10-06: 34.91769713745117USD
- 2026-10-07: 34.214589558219906USD
- 2026-10-08: 34.214589558219906USD
- 2026-10-09: 35.92960629882812USD
- 2026-10-10: 35.57945703849792USD
- 2026-10-11: 33.87873299808502USD
- 2026-10-12: 33.943045770072935USD
- 2026-10-13: 34.22888225841522USD
- 2026-10-14: 34.214589558219906USD
- 2026-10-15: 34.214589558219906USD
- 2026-10-16: 35.92960629882812USD
- 2026-10-17: 35.97248220996856USD
- 2026-10-18: 34.03688102512359USD
- 2026-10-19: 31.964636546897886USD
- 2026-10-20: 35.04797571277618USD
- 2026-10-21: 33.02836988315582USD
- 2026-10-22: 34.03688102512359USD
- 2026-10-23: 47.96331107292175USD
- 2026-10-24: 47.913286622238154USD
- 2026-10-25: 33.025786337471004USD
- 2026-10-26: 33.80727387599945USD
- 2026-10-27: 34.214589558219906USD
- 2026-10-28: 34.03688102512359USD
- 2026-10-29: 34.03688102512359USD
- 2026-10-30: 42.79681961135864USD
- 2026-10-31: 45.048813185882565USD
- 2026-11-01: 57.045752791213985USD
- 2026-11-02: 42.78252691116333USD
- 2026-11-03: 42.04555955734253USD
- 2026-11-04: 39.93131275672912USD
- 2026-11-05: 40.04339047164917USD
- 2026-11-06: 55.902411216735835USD
- 2026-11-07: 41.94645649642944USD
- 2026-11-08: 39.93131275672912USD
- 2026-11-09: 39.93131275672912USD
- 2026-11-10: 40.04339047164917USD
- 2026-11-11: 40.04339047164917USD
- 2026-11-12: 39.75266714096069USD
- 2026-11-13: 41.76066453056335USD
- 2026-11-14: 41.94645649642944USD
- 2026-11-15: 39.974186478424066USD
- 2026-11-16: 40.04339047164917USD
- 2026-11-17: 41.03446486968994USD
- 2026-11-18: 50.75019056091308USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Pool access available from 8:00 AM to 10:00 PM.
- One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- A car is not required for transportation to and from this property.
- Contactless check-in and contactless check-out are available.
- Nearby parking fee: MXN 150 per day (16 ft away; open 10:00 AM to 10:00 PM)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Airport shuttle
Swimming pool
Non-smoking rooms
Tour desk
Housekeeping
Safe-deposit box
Activities
Swimming pool
Garden
Pool outdoor
Outdoor Furniture
Pool (Seasonal Outdoor)
General
Non-smoking rooms
Massage
Spa & wellness centre
Beach Sun Loungers
Services
Tour desk
Housekeeping
Safe-deposit box
ATM/Cash machine
Luggage storage
24-Hour Front Desk
Parking
Airport shuttle
Internet
Free wi-fi