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Playa Palms Beach Hotel - Room
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Playa Palms Beach Hotel - Reception

Playa Palms Beach Hotel


Amenities

  • Airport shuttle

  • Swimming pool

  • Non-Smoking Rooms

  • Tour Desk

  • Housekeeping

  • Safe-Deposit Box

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Property description

Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities, which include an outdoor pool. Additional amenities at this aparthotel include complimentary wireless internet access and concie...
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Playa Palms Beach Hotel is widely praised for its central, walkable location near 5th Avenue yet quiet atmosphere, friendly and attentive staff, and rooms with balconies or hammocks, ocean views, and handy kitchenettes that make relaxing easy.

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Facilities

Limited

Cleanliness

Clean

Service

Friendly

Location

Central

Dining

Limited

Was this helpful?

10

Martha

IAN-logo

2 weeks ago

·

Stayed 10 nights

I wanted something outside the all-inclusive bubble, however with an ocean front and beach (the beach was small however nice enough to relax, the water is not swimmable there’s boats but its an ocean vibe besides nice to see and hear from my room. As a solo traveler I was looking for something near everything. This hotel is literally walking distance to everything (I hit the jackpot) my room had a beautiful view. I got the ocean front view. Down below (the beach area to the left there’s a restaurant that you can order food and drinks they will bring it to you as your relaxing on the beach. You can’t go wrong with little gem, the staff were extremely helpful and kind. Also, if you want to cook they had an electric portable stove (I found out my 8day I was there) I wish I would have known earlier. Walmart is walking distance (I walked from the hotel) to purchase beverages, bread, snacks (though you have a 7/11 the next street over, but I ran out of Nespresso pods I got them at Walmart. I did have issues with darn WiFi (it lagged) overall this is a great gem.
I wanted something outside the all-inclusive bubble, however with an ocean front and beach (the beach was small however nice enough to relax, the water is not swimmable there’s boats but its an ocean vibe besides nice to see and hear from my room. As a solo traveler I was looking for something near everything. This hotel is literally walking distance to everything (I hit the jackpot) my room had a beautiful view. I got the ocean front view. Down below (the beach area to the left there’s a restaurant that you can order food and drinks they will bring it to you as your relaxing on the beach. You can’t go wrong with little gem, the staff were extremely helpful and kind. Also, if you want to cook they had an electric portable stove (I found out my 8day I was there) I wish I would have known earlier. Walmart is walking distance (I walked from the hotel) to purchase beverages, bread, snacks (though you have a 7/11 the next street over, but I ran out of Nespresso pods I got them at Walmart. I did have issues with darn WiFi (it lagged) overall this is a great gem.

8

Tracey

IAN-logo

4 weeks ago

·

Stayed 1 night

The property and room were clean and very cute and the people working there were very nice. The only thing that was disappointing was that it was on the water but doesn’t have a beach area to swim and also the water pressure/showerhead could’ve been better. They offer breakfast but it is for a charge. Aside from that, it was good value for the money.
The property and room were clean and very cute and the people working there were very nice. The only thing that was disappointing was that it was on the water but doesn’t have a beach area to swim and also the water pressure/showerhead could’ve been better. They offer breakfast but it is for a charge. Aside from that, it was good value for the money.

10

Cindy and James

IAN-logo

10 Apr 2026

·

Stayed 3 nights

Room was beautiful and comfortable. Staff was wonderful. Breakfast was nice. Wish the beach area was larger and extended into the ocean instead of the rocky area. Alfredo was extremely helpful in getting transportation, information, etc. A+++
Room was beautiful and comfortable. Staff was wonderful. Breakfast was nice. Wish the beach area was larger and extended into the ocean instead of the rocky area. Alfredo was extremely helpful in getting transportation, information, etc. A+++

10

Craig

IAN-logo

29 Mar 2026

·

Stayed 13 nights

The rooms were super clean, quiet at night, great air conditioning, hot water with amazing water pressure, the toilets flushed well. You can’t find anything wrong with this property! It is amazing.
The rooms were super clean, quiet at night, great air conditioning, hot water with amazing water pressure, the toilets flushed well. You can’t find anything wrong with this property! It is amazing.

10

Lisa

IAN-logo

8 Mar 2026

·

Stayed 5 nights

Very nice little hotel with great staff. Everything was as described. It’s like a little oasis in the middle of bush Playa Del Carmen. My only complaint was that the pillows were hard and flat. I had to go buy myself a new one.
Very nice little hotel with great staff. Everything was as described. It’s like a little oasis in the middle of bush Playa Del Carmen. My only complaint was that the pillows were hard and flat. I had to go buy myself a new one.

Avenida 1era Bis entre Calle 12 y 14 Nte, Downtown Playa del Carmen, Playa del Carmen, Solidaridad, Quintana Roo, Mexico

Location

A stay at Playa Palms Beach Hotel places you in the heart of Playa del Carmen, steps from Playa del Carmen Main Beach and Quinta Avenida. This beach aparthotel is 0.3 mi (0.5 km) from Mamitas Beach and 0.6 mi (1 km) from Playa del Carmen Maritime Terminal.

Calle 12(0.1 Miles)

Playa del Carmen Main Beach(0.1 Miles)

Quinta Avenida(0.1 Miles)

Calle Corazón(0.2 Miles)

Quinta Alegría Shopping Mall(0.2 Miles)

Frida Kahlo Museum(0.3 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 12:00

Before 12:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee of approximately USD 10 for adults and children.


No pets and no service animals are allowed at this property.


Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.


A roundtrip airport shuttle is provided for a surcharge of USD 100 per vehicle (one-way, maximum occupancy 4) and is available 24 hours. Guests must contact the property with arrival details before travel.


The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

The property is centrally located in Playa del Carmen, just steps from Playa del Carmen Main Beach and 2 minutes by foot from Quinta Avenida. It is approximately 0.3 mi from Mamitas Beach and 0.6 mi from Playa del Carmen Maritime Terminal.


Yes, there is an outdoor swimming pool available. The pool is seasonal and operational hours are not specified.


Children are welcome at the property. One child up to the age of 11 years can stay for free when occupying the parent or guardian's room using existing bedding.


The property does not offer cribs or rollaway beds. Extra beds are not available, and guests are advised to confirm any specific needs prior to arrival.


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