Queens Hotel Cheltenham

While the room was large and bedding was good, the room was too warm. The heat is centrally controlled. The air conditioner could not adequately compensate. The place is old and as such floors slant and can be disorienting. Dinner menu was acceptable but not spectacular for the ambiance of the hotel.

Good bits: location was brilliant. Parking was easy, fantastic sunny terrace. Big room. Not so good bits - Room was hot and aircon was not working. Extractor fan in bathroom made lots of noise but wasn't working and full of fluff. A bad leak in the room above cause water to cascade from the light fitting in the bathroom. Luckily it was directly over the shower tray so it didn't cause too much mess. The leak eventually tripped the electrics in the bathroom and we couldn't get a morning shower before we checked out.

East parking, lovely helpful staff and great location to walk to town.

Clean rooms staff was excellent and parking was easy breakfast excellent Y

We had an executive room which was very spacious, the bed was very comfortable and the beverages and bathroom products of good standard. As the windows are single glazed there was some noise from traffic and local venues but the authorities obviously enforce noise restriction rules so this was not an issue during sleeping hours. Parking is secure with plenty of spaces available when we were there over easter. The 2 EV charging points are a useful feature. Breakfast is a continental buffet with a good range for a hotel of this size and a la carte hot options which were of a good standard. The staff were clearly well trained, pleasant and helpful. One day we reported that the room maid hadn't replenished the coffee pods and milk in the room and the young chap from reception brought supplies up to the room immediately.