Name: Embassy Suites by Hilton Anchorage
Address: 600 East Benson Blvd, Midtown Anchorage, Anchorage, Alaska, United States of America, Anchorage, Alaska, US
Price range: US$295–US$666 per night
Rating: 8.58

What guests think

At Embassy Suites Anchorage, travellers highlight spacious suites and a standout complimentary breakfast with made‑to‑order items, while also noting recurring pool and hot tub closures, mixed service experiences, and occasional cleanliness or maintenance issues across rooms and common areas.

Evening receptions with free drinks are a plus, but the discontinued airport shuttle and icy or tight winter parking are frustrations. The Midtown location is convenient for shopping and dining, though some guests mention nearby homeless activity and occasional street noise. You can expect comfort and convenience, provided you verify key amenities in advance.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Many reviews report the pool and hot tub closed for extended maintenance; when open, guests mention broken jets, crowding, or messy conditions. The evening reception with free drinks is a plus, but there’s no airport shuttle and winter parking can be icy or tight.

Related guest reviews

8

Hillary

10 Feb 2025

·

Stayed 2 nights

This is a lovely hotel centrally located in Anchorage with easy access to shopping and dining. The room was a great size and clean. We love the amazing breakfast and the staff was very kind. Only downfall was the pool Was under construction and we were not notified. It was a disappointment when we checked in.

6

Jaimee

31 Dec 2024

·

Stayed 2 nights

Very disappointed to learn pool and hot tub were closed due to maintenance, these hotel options being the main reason we chose Embassy Suites Anchorage. Desk clerk was extremely gracious. She said an orange banner notified guests of pool closure on the Embassy website; however, guests rarely book through a hotel website anymore. Embassy needs to come up with a better way to notify paying guests of pool being unavailable. After driving 6 hours from Fairbanks and counting on soaking in a hot tub, we almost cried to learn that hot tubbing was not an option.

8

Mary

28 Dec 2024

·

Stayed 1 night

Stores close within walking distance but in winter parking lot needs bit more maintenance. One of reasons picking Embassy is because of pool and hot tub which we found were both closed for maintenance, that information should be given when booking so as to allow finding different place to stay.

8

Brittany

13 Sept 2023

·

Stayed 1 night

The Hotel Was very nice , the only complaint I have is that Online it says they offer a free shuttle to/from the airport. When I called to have shuttle arrangements made they informed me they stopped their shuttle service during COVID. They did give me a number for Taxi, which was very easy to call and It took about 10-15 minutes to come. Taxi/ Uber are roughly the same price to airport as I took a taxi from the airport and an Uber back to the airport the next day. about 30$ each way.

4

Angeline

11 Mar 2025

·

Stayed 1 night

Came up for spring break, chose your hotel over others even though it was more expensive, the pool was closed, its the ONLY reason we stay at hotels, there was no compensation or reimbursement, even when I asked if they could discount the pet fee for our datchaund for the HUGE inconvenience the answer was no, the people on the floor above us were loud all night and the floors were like paper. Worse spring break stay ever

8

Shannon

5 Jan 2025

·

Stayed 1 night

Pool was out of order and was not listed when we booked. Was able to use another Hilton pool, but disappointed it wasn’t available on site

4

Shawn

17 Feb 2025

·

Stayed 2 nights

I specifically search for and book hotels with pools b/c Itravel with my children. When we checked in, they told us the pool had been closed since September (5 months!) so we spent extra money to use a hotel pool but didn't get to use one.

8

Jillyan

11 Mar 2024

·

Stayed 1 night

Pool was very noisy at night with a ton of people but went back in the morning and was nice and quiet.

8

Terry

7 Jan 2023

·

Stayed 19,363 nights

Parking lot needed to be plowed.

10

Clayton

10 Apr 2023

·

Stayed 1 night

The food was amazing! The service was amazing. Their pool and hot tub were amazing!

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Cleanliness

Feedback on cleanliness is mixed: many found rooms and public areas clean, but others noted odors, stains, mold in showers, dirty tubs, and occasional housekeeping misses. Some maintenance wear is visible in places.

Related guest reviews

6

Evelynn

4 Dec 2024

·

Stayed 2 nights

It was very clean and stay was nice. Bed was HARD but sleepable. Pool has been out of order since September. Had I known that I would have booked elsewhere.

6

Zachary

3 Feb 2025

·

Stayed 1 night

The room smelled weird. There were stains on the wall. The bathroom sink sprayed water out. I only stayed one night so it wasn’t worth the complaint. The police were called for a homeless person in the lobby. The place is going down hill and cost really isn’t worthwhile anymore.

10

Sarah

7 Aug 2023

·

Stayed 1 night

The room was spacious and the central AC was great. The shower had what looked like some black mold between some of the tiles in the shower. It also had a "just slept in" smell to it, instead of smelling fresh and like someone just cleaned it.

10

Rachelle

9 Jan 2024

·

Stayed 3 nights

The only thing was there was dust in the restroom and ceiling seemed as though the paint job wasn’t finished. Also very loud water pipes.

10

Tamara

27 Apr 2025

·

Stayed 4 nights

The day we checked in and as we almost made it to our room, the fire alarm went off. With luggage in hand we ran down the stairs and found the outdoor exit with another guest. We made our way to the front of the building and learned it was a false alarm, thank goodness. Anyway, fun times :-) The staff is wonderful and kind. Breakfast was wonderful with optoons to have omelets made the way you want, and pancakes too. Our room was clean and quite. Overall, great stay.

8

Shannon

29 Dec 2023

·

Stayed 1 night

Remote was sticky, and couch had a bunch of dandruff. Outside of these cleanliness issues our stay was great.

4

Timothy

29 Dec 2022

·

Stayed 19,354 nights

Cleanliness was not good. Ramen noodles in the grout cracks in bathroom and sticky cup rings on counters everywhere. No easy wifi connection need to sign up for rewards to use. Dining area very very limited for dinner

10

Steve

20 May 2024

·

Stayed 1 night

Nice clean hotel with a full breakfast and decent restaurant and bar. Rooms are large and spacious and clean. Hotel has a great presence and is adorned with full animal mounts that represent Alaska. The hotel is starting to look a bit dated but will serve both business customers as well as families and tourists. Like a lot of Anchorage the area has its share of sketchy characters and street people but not as many as downtown location. There is shopping and restaurants nearby but you may want to rent a car if you are staying more than a day as there isn’t much to see close by. Some of the staff were awesome and friendly. I would stay here again.

6

Aaron

25 Mar 2024

·

Stayed 1 night

Room was pretty dirty, hotel is definitely showing its age and rooms need updating.

6

Jay

22 Sept 2023

·

Stayed 1 night

Property is not nearly as nice as I would expect from the brand, but it was perfectly fine. The key card machine wasn't working very well - took a good while for the check-in lady to get a key that worked. Then it stopped working after the first time I used it, which was annoying. But they fixed it. Perfectly nice folks there at the desk. There was some hair in the bed between the sheets, which was disgusting. But I understand, since I stay in hotels a lot, that this sometimes happens and isn't completely avoidable. All in all, it was just fine. Given the price point, I might choose to stay elsewhere in the future if I'm just gonna be there a day or two. Room was very spacious, so good for a longer trip.

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Rooms

Suites are spacious with separate seating areas and generally comfortable beds. Some guests reported hard mattresses or flat pillows, floor and street noise, dated furnishings, low shower heads in ADA setups for tall guests, and uncomfortable sofa beds.

Related guest reviews

8

Rick

2 Sept 2024

·

Stayed 2 nights

Bed was very hard. Shower was very good

10

Pavel

16 Dec 2024

·

Stayed 1 night

Best hotel stays in Anchorage in 23 years. Quite, big rooms, separate seating area. Hot showers. Safe. Great madeto order breakfast. In the middle of Midtown. Cant say enough good things. Totally worth the $$.

8

Treva

26 Jun 2023

·

Stayed 2 nights

You hear lots of outside car noise in room 251

10

Patrick

10 Sept 2023

·

Stayed 1 night

It was very clean and quiet. The bed was comfortable. It was a peaceful place to stay!

10

Phillip

28 Dec 2023

·

Stayed 5 nights

We really enjoyed our stay at Embassy Suites. The hotel is very nice. My biggest complaint would be the couch in the room. It is not very comfortable for long periods of sitting. Other than that, I have no complaints with the hotel. It exceeded my expectations.

10

Ann

17 Sept 2024

·

Stayed 4 nights

The king suite was perfect for us. It allowed us to use the kitchen for warming leftovers and chilling drinks. A tv in each room made it possible to watch our own shows at the end of the day. The bed and hide-a-bed were both comfortable. Shower pressure was great and pump shower gel, shampoo and conditioner were complimentary. Although the pool was under maintenance, we were pleased to enjoy free snacks and two drinks at the manager’s reception daily.

8

Christopher

23 Sept 2024

·

Stayed 1 night

There was no way to turn up the heat. We called the front desk and they said they would send security to check it out, but they never showed up. Everything else was excellent. Nice spacious suite.

6

Jeffery

7 Jan 2025

·

Stayed 1 night

Room was comfortable for us but hide-bed for kids was very uncomfortable and not enough blankets. Also bathroom was setup for someone in wheelchair- which I’m not. Shower head is only about 4’ high and I’m 6’3”. No shampoo in dispensers. Good breakfast

6

Katherine

28 Feb 2024

·

Stayed 1 night

The room is very nice! The pillows are ridiculous! Flat and uncomfortable!

6

Aaron

25 Mar 2024

·

Stayed 1 night

Room was pretty dirty, hotel is definitely showing its age and rooms need updating.

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Service

Service feedback is mixed: many praise friendly, helpful staff (especially at breakfast), while others experienced rude or unresponsive front desk, slow towel delivery, and unclear housekeeping-on-request policies. Issues were sometimes resolved, but communication can be inconsistent.

Related guest reviews

4

Micchan

3 Jun 2024

·

Stayed 2 nights

No room cleaning. Front desk said you have to request specifically for room service when we asked. No mentioning of this at check-in. Pool closed for construction. Paid premium price for pandemic-era experience.

6

Ricardo

29 May 2024

·

Stayed 4 nights

If you’re considering staying at this property make sure that you request turndown service as it’s not a standard. It’s only done on a request basis. We were never informed of this until the second night when I had to request towels and toilet paper. There were no signs posted anywhere indicating this practice. Secondly, prior to booking I visited the hotels site directly to view their amenities and benefits. No where on the site was it indicated that the pool was under construction and not usable. It was a hard shock to find out the day of checking in with children. Obviously a pool with kids is a must. It was very disappointing to find this out last min. I would gladly booked elsewhere and paid more for this benefit. Hard lesson, I guess always call the hotel prior to booking.

10

Lina

5 Jul 2023

·

Stayed 1 night

We had a bit of a problem when we checked in since the room assigned to us was not ready (seemed under construction), but staff was quick to resolve the situation. New room was clean and staff sent us a nice little basket filled with chips and drinks to make up for the inconvenience. Really friendly staff.

10

Tamara

27 Apr 2025

·

Stayed 4 nights

The day we checked in and as we almost made it to our room, the fire alarm went off. With luggage in hand we ran down the stairs and found the outdoor exit with another guest. We made our way to the front of the building and learned it was a false alarm, thank goodness. Anyway, fun times :-) The staff is wonderful and kind. Breakfast was wonderful with optoons to have omelets made the way you want, and pancakes too. Our room was clean and quite. Overall, great stay.

8

Alfredo

30 Oct 2023

·

Stayed 3 nights

Breakfast and Bar Staff A Front desk staff needs training in basic customer service. Visited the front desk every morning, not one greeting. Lazy at best. On my last day, I asked Payton (I think was her name?…Monday morning person) for a print out of my folio, her response was we’ll email it to you. I asked, “you guys don’t provide printed copies?” She didn’t give me at least one syllable of an answer, she just printed and handed me the sheet. Perhaps I interrupted her texting or whatever she was doing on her personal phone when I walked up. I then asked her if there was a hat that was turned in, she said nothing was turned in to her. I said, well..just because she didn’t see it, doesn’t mean it wasn’t turned in. I asked if there was a log where things were logged when turned in, she flat out lied and said “no”. As she lied, Whit walked up and I asked him if there was a log and he pulled out the log and kindly looked. I had another unhelpful experience with an Iris the night before…same situation. She just didn’t want to work. On a more positive note…the breakfast staff was attentive, friendly, and kind. I noticed they greeted everyone with a smile. I highly recommend basic hospitality training for the front desk staff…at the very least, have recommendations for things to see and do. When I asked, it was “I don’t know”.

10

Vicki

20 Dec 2024

·

Stayed 4 nights

The staff especially the restaurant staff was wonderful. It was through Thanksgiving while we were there at the time my husband was put in the hospital. We live in Fairbanks so being away for the holidays is very hard but Embassy suites made it so much better Thank you

2

lincoln

23 Jun 2024

·

Stayed 2 nights

The person at the front desk had the worst possible attitude.

6

Jakob

10 May 2024

·

Stayed 1 night

Property was great however I had to ask 2 sister times and wait for 2 days to get more towels, washcloths, have the conditioner

2

Steven

2 Jul 2024

·

Stayed 1 night

Terrible service

10

Holley

18 Jan 2025

·

Stayed 1 night

Front desk staff friendly. Chose a good room for us based off our needs. Will stay here again.

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Location

Midtown location near grocery stores, malls, and dining; convenient for shopping but not close to downtown sights. Several reviews mention nearby homeless activity and some street noise near certain rooms.

Related guest reviews

8

ivan

4 Dec 2024

·

Stayed 1 night

Close to everything we need to do in town.

10

Rhianna

31 Mar 2024

·

Stayed 3 nights

I have stayed at Embassy Suites twice now over the past three years when I come down to Anchorage to shop. The staff have always been very friendly and very helpful, the rooms are very clean and spacious. The breakfast is amazing!! Always tasty and so many options over the many days we are staying there is great. This is right next to the midtown mall and REI so it’s great for shopping

8

Shannon

26 Nov 2023

·

Stayed 1 night

It was fine. Not very close to downtown. But we knew that. Embassy Suites is known for their breakfast. This breakfast was not very special at all. No omelette bar. Few options.

10

Scott

30 Apr 2024

·

Stayed 3 nights

Great locations, walkable to different restaurants

8

Ronald

30 Jun 2023

·

Stayed 3 nights

This was a nice place to stay. Clean, comfortable, and quiet rooms, a nice breakfast, complementary happy hour, and a well- equipped workout room. Definitely one of the nicer places in the Anchorage area. Maybe the staff was overworked, but it felt like I was putting them out by making any requests at all. Also, I’d avoid first floor rooms as there are tons of homeless in the area, and some of them like to sleep right next to your window! I also found a guy passed out in the hallway who was certainly not a guest! A sad sign of the times I suppose….

10

Dmitriy

29 Oct 2024

·

Stayed 2 nights

great location and parking

10

Tanya Marie

21 May 2024

·

Stayed 3 nights

Embassy suites was a lovely hotel near grocery stores and other hotels. Felt it was in a good area. Great view of the mountains. Evening reception with drinks and light snacks. Full breakfast was great. Staff was pleasant. Bed was not comfortable but everything was clean and working. Pool was closed for renovations unfortunately.

6

Binglai

24 Aug 2025

·

Stayed 3 nights

I understand, it is the end of summer, and rates are going to be high. However, for the price, it was not ideal ($6489.42 for 3 nights) - we had a 2 bedroom suite room -mountain view. The mountains are in the distance, way passed the subway and other fast food signs. Our room is on the corner next to the street, very close to an intersection. So, loud music from cars waiting at the lights and accelerating/peeling out cars go throughout the day past 11pm. We are right across the street from a grocery store, which is great. However, we ended up being approached by 2 homeless individuals. We did not feel like we were in danger, only because of my 250lb husband and his do not mess with my family stare. The front desk staff is not very friendly and abruptly interrupts any questions, or concerns you have with a can't do anything about it answer - we asked at 5pm, that if they were unable to clean our room, to please help with 4 large bath towels exchange only. She said FINE, 3 sets, we said, no, no need, only 4 bath towels since we have 5 people and are trying to reuse towels - she hang up on us and about 5 mins later, a nice older gentlemen came and delivered 5 sets of towels to us. The morning buffet is ok, the grill had an excellent chef (of Puerto Rican origin maybe), except when he is not doing the cooking, then, everything is either burnt or raw. Overall, I read through many hotel reviews before booking and believe most of the hotels are all in this same level.

10

Steve

20 May 2024

·

Stayed 1 night

Nice clean hotel with a full breakfast and decent restaurant and bar. Rooms are large and spacious and clean. Hotel has a great presence and is adorned with full animal mounts that represent Alaska. The hotel is starting to look a bit dated but will serve both business customers as well as families and tourists. Like a lot of Anchorage the area has its share of sketchy characters and street people but not as many as downtown location. There is shopping and restaurants nearby but you may want to rent a car if you are staying more than a day as there isn’t much to see close by. Some of the staff were awesome and friendly. I would stay here again.

10

Tyler William

2 Feb 2024

·

Stayed 2 nights

Great location

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Dining

Breakfast is a standout with made-to-order omelets and a wide variety, and the evening reception with drinks and snacks is appreciated. Occasional issues include limited or early-closed restaurant service and a few reports of breakfast shortages or quality dips.

Related guest reviews

2

Matthew

7 Jan 2024

·

Stayed 1 night

The bartender was rude and complaining behind the bar. It took 30 min just to get service at the bar and in the middle of the night I wasn’t feeling too hot and they charged me 13 dollars for a bottle of water and a gaterade

10

Joseph

14 Dec 2024

·

Stayed 1 night

Excellent breakfast

10

Samantha

12 Sept 2023

·

We stayed here twice, at the beginning of our trip and then again at the end. It’s close to the airport and easy to access. The best part about this property is the breakfast. It is so, so good. Much higher caliber than a standard hotel breakfast. I loved getting a made to order omelet every morning!

10

Phillip

24 Sept 2023

·

Stayed 2 nights

Our first stay was amazing! The breakfast was the beat part, made to order omlets, pancakes, and french taost. What hotel in Anchorage can match that? The beds were nice and firm, only con was the pillows. I will recommend this place to family and friends!

10

Marshall

24 Mar 2023

·

Stayed 4 nights

The breakfast was fantastic. Made to order omelets, pancakes and French toast, plus many other pre-made and tasty foods.

6

BEN

10 Feb 2025

·

Stayed 1 night

Breakfast order made wrong. No bowls for cereal or oatmeal. No brown sugar for oatmeal. Biscuits were hard.

6

Rebekah

3 Dec 2024

·

Stayed 3 nights

Upon arrival we were told dinner would be available until 8pm. At 4:30 we were told the restaurant was no longer open. The pool and hot tub were closed. This hotel has seen better days. The first room we were given was very worn. The door at the end of the hall was smashed. The couch had holes in it. A dog barked and barked until we finally asked for another room. Second room was better.

10

Tamara

27 Apr 2025

·

Stayed 4 nights

The day we checked in and as we almost made it to our room, the fire alarm went off. With luggage in hand we ran down the stairs and found the outdoor exit with another guest. We made our way to the front of the building and learned it was a false alarm, thank goodness. Anyway, fun times :-) The staff is wonderful and kind. Breakfast was wonderful with optoons to have omelets made the way you want, and pancakes too. Our room was clean and quite. Overall, great stay.

10

Ann

17 Sept 2024

·

Stayed 4 nights

The king suite was perfect for us. It allowed us to use the kitchen for warming leftovers and chilling drinks. A tv in each room made it possible to watch our own shows at the end of the day. The bed and hide-a-bed were both comfortable. Shower pressure was great and pump shower gel, shampoo and conditioner were complimentary. Although the pool was under maintenance, we were pleased to enjoy free snacks and two drinks at the manager’s reception daily.

10

Terri

6 Feb 2024

·

Stayed 2 nights

Great place to stay. We love the breakfast and evening reception. Easy parking. Nice rooms and little gym.

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Month	Average price
January	US$230
February	US$309
March	US$343
April	US$328
May	US$477
June	US$730
July	US$807
August	US$810
September	US$594
October	US$341
November	US$276
December	US$262

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $666	18 $510	19 $542
20 $384	21 $549	22 $623	23 $487	24 $475	25 $477	26 $423
27 $448	28 $462	29 $477	30 $477

Su	Mo	Tu	We	Th	Fr	Sa
				1 $337	2 $303	3 $295
4 $308	5 $347	6 $314	7 $441	8 $310	9 $303	10 $308
11 $415	12 $338	13 $311	14 $317	15 $302	16 $296	17 $295
18 $451	19	20	21	22 $449	23 $407	24 $455
25 $316	26 $330	27 $396	28 $423	29 $352	30 $331	31 $312

Embassy Suites by Hilton Anchorage

Prices for Embassy Suites by Hilton Anchorage

Monthly average prices

About this property

Location

Room options

Suite, Multiple Beds, Accessible (Roll-In Shower)

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Suite, 1 King Bed, Accessible (Hearing)

Room, 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Hearing)

Premium Suite, 1 King Bed, Mountain View

Room, 1 King Bed

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Suite, 1 King Bed (Hot Tub)

Premium Suite, 2 Queen Beds, Mountain View

Suite, 1 King Bed, 2 Bathrooms

Suite, 2 Queen Beds, Mountain View

Suite, Multiple Beds, 2 Bathrooms

Suite, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Mountain View

Guest reviews of Embassy Suites by Hilton Anchorage

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Embassy Suites by Hilton Anchorage

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