Name: Hakone Hotel
Address: Hakone 65, Hakone, Japan, Hakone, Kanagawa Prefecture, Japan
Rating: 8.63

Guest reviews

8.6

Fabulous

Based on 2,286 verified reviews

Who stays here?

Business

1%

Couple

37%

Family

44%

Group

12%

Solo

3%

What guests think

AI-generated summary based on recent guest reviews

Hakone Hotel draws travelers with its scenic lakeside setting and broad views of Lake Ashi and, on clear days, Mt. Fuji, while guests frequently highlight spacious rooms and generally friendly staff creating a peaceful, classic atmosphere.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Fernanda

May 1, 2026

·

Stayed 1 night

This hotel was amazing. The view of our room was breathtaking

8

Peter

Apr 3, 2026

·

Stayed 1 night

In a country where the hotel staff provides impeccable service, this hotel falls short. The front desk had no manners and appeared annoyed by any requests. The hotel itself is in a great location and my room view was of the lake and Mt Fuji beyond.

10

JP

Mar 28, 2026

·

Stayed 2 nights

Fabulous room overlooking Mount Fuji. Very clean and spacious rooms. Staff very helpful suggesting the best ways to get around. Amenities were great and good choice of restaurants with a very good buffet breakfast at a reasonable price. Highly recommend a stay here

10

Kathy

Feb 9, 2026

·

Stayed 1 night

Lively old hotel feel huge and comfortable

8

Rehan

Jan 2, 2026

·

Stayed 3 nights

Great service nice location but property needs renovation specially rooms and bathrooms.

Hakone 65, Hakone, Japan

Location

Located in Hakone, Hakone Hotel is on a lake. Hakone Kowakien Yunessun and Hakone Gora Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Ashi and Fuji-Hakone-Izu National Park. Looking to enjoy an event or a game while in town? See what's going on at Odawara Arena, or consider a night out at Fujisan Juku no Mori Ampitheater. Take an opportunity to explore the area for water adventures such as kayaking.

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:00

Before 11:00

Good to know

Additional policies and info about this property.

FAQs

Complimentary parking is available for guests, with on-site parking options provided.

A buffet breakfast is available daily from 7:30 AM to 9:30 AM for a fee, approximately JPY 3500 for adults and JPY 900 to 2100 for children.

Pets are not allowed at the property; however, service animals are exempt from this policy.

Check-in time starts at 3:00 PM and ends at 11:00 PM. Check-out time is at 11:00 AM. Early or late check-in/check-out may be available upon request.

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details regarding room accessibility are recommended to be confirmed with the property prior to arrival.

The property is located in Hakone, on a lake, with attractions such as Hakone Kowakien Yunessun and Hakone Gora Park nearby. Lake Ashi and Fuji-Hakone-Izu National Park are also within reach, providing opportunities for water adventures like kayaking.

Children are allowed at the property. Meals and bedding are not included in the breakfast rate for children ages 0-5.

No rollaway or extra beds are available at the property. It is recommended to contact the property for specific accommodation needs.

Hakone Hotel

Amenities

Property description