Name: Candlewood Suites Kansas City by IHG
Address: 10920 Parallel Parkway, Kansas City, Kansas, United States of America, Kansas City, Kansas, US
Price range: US$83–US$369 per night
Rating: 7.83

What guests think

At Candlewood Suites Kansas City by IHG, guests highlight a convenient location near shopping and venues, apartment-style suites with kitchenettes, and generally friendly staff, while noting mixed cleanliness and some dated or worn areas that could use attention.

Many found the rooms spacious and quiet, with several reporting comfortable beds and good sleep. However, reviews also mention booking mishaps, slow or restricted Wi‑Fi, and maintenance issues like weak water pressure or malfunctioning fixtures. No breakfast is offered. Overall, expect a straightforward, no-frills stay with some trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic, with a gym and free self-service laundry noted. A few reports mentioned outages like an elevator down or the grill lacking propane.

Related guest reviews

8

Candy

1 Oct 2024

·

Stayed 1 night

It was easy to get to and out of, with easy access to shopping and food. However the lights in parking lot make it hard to block out even with the black out curtains due to the holes in them.

6

Chia

21 Mar 2024

·

Stayed 1 night

The property was decent for a one night stay. It's definitely more of a motel than a hotel. The quality of the furniture was low but clean. There is a big pothole on the side of the building when you are driving to the back parking lot, there were no safety barriers and could have easily been missed in the dark.

8

Steven

25 Aug 2025

·

Stayed 4 nights

The elevator was out of service. I must’ve walked up and down the stairs to the 3rd floor (where my room was) at LEAST 40 times up and 40 times down. Other than that, no issues.

8

Alexander Jacek

22 Sept 2024

·

Stayed 2 nights

The amenity I booked the hotel for (the grill) was out for all three days I was there. Out of propane, although the property was alerted the first night when I tried to use it.

10

Juanita

12 Mar 2024

·

Stayed 1 night

I greatly enjoyed the cleanliness, appliances new and in good working condition, the gym, free laundromat to wash and dry clothes. The staff was accommodating.

10

Timothy

30 Sept 2024

·

Stayed 3 nights

Staff at this hotel are above and beyond. Very helpful and pleasant. Check in was quick and effortless. Rooms are fantastic. Hotel amenities are great! Highly recommend this facility.

10

Rex

18 Jun 2025

·

Stayed 1 night

Room was fine. Property is in good repair though showing its age a bit. No breakfast feels austere but the fresh grind and brew coffee was excellent.

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Cleanliness

Cleanliness feedback is mixed: many guests found rooms clean, while others reported dirty linens or rooms, musty odors, stained furniture, and sticky floors. Housekeeping consistency appears to vary by stay.

Related guest reviews

6

Aimee

21 Apr 2024

·

Stayed 1 night

The common areas were not very clean, along with the items that were not changed in the rooms- furniture, curtains, etc. convenient location.

4

Lyndsey

21 Sept 2025

·

Stayed 2 nights

Dirty

10

Shellie

12 Sept 2023

·

Stayed 2 nights

The hotel was very clean

4

Katarina

12 Oct 2025

·

Stayed 2 nights

Room wasn’t clean. Wanted to charge me more money at check in. Wanted to argue.

4

Kathryn

4 Sept 2023

·

Stayed 1 night

our first room was very dirty, so we changed rooms immediately. The second room was not that much better. The air conditioner leaked so badly that our carpet was soaking wet. I had a very odd mildewy smell as well.

6

Andrea

27 Mar 2025

·

Stayed 1 night

My toilet was not cleaned on the inside around the upper rim

10

Patrick

3 Jul 2023

·

Stayed 1 night

The room was clean and everything was fine. I will stay here again.

10

Mona

26 Oct 2025

·

Stayed 1 night

Room was clean quiet slept like a baby. Would recommend Candlewood Suites

8

Bethany

14 Oct 2024

·

Stayed 2 nights

Very clean property. Bed was super comfy!

4

Amanda

21 Jul 2024

·

Stayed 1 night

Check in went smooth and the front desk was quick. However, after finally getting into our room (47 minutes waiting for them in the hallway to finish cleaning the room), the room wasnt knocking it out of the park. There was no hand soap in the suite or the bathroom. The bathroom floor was sticky. The room had a lounge chair that was stained in places it shouldn't be.

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Rooms

Suites are spacious and equipped with kitchenettes, and several guests enjoyed quiet stays and comfortable beds. Downsides include worn furnishings, inconsistent mattress comfort, low water pressure or plumbing issues, occasional A/C or TV problems, and slow or restricted Wi‑Fi.

Related guest reviews

10

Kendrah

23 Aug 2025

·

Stayed 1 night

Great experience for the price! I live in KCK and just wanted a night away from home! The room was nice! Felt like a little apartment and great location…right near all of the shopping and dining I could want at the Legends!

2

Mike

19 Dec 2024

·

Stayed 1 night

Way too expensive. Small bed. Restricted WiFi access, and less than expected customer service from front desk. The location is nice with lots of places to go and things to do, but the room itself was not worth the cost. Not even close.

4

Michael

24 Mar 2025

·

Stayed 2 nights

The water pressure was very low in the shower. The toilet tank did not refill after flushing. Needed to mess with the float to get the tank to refill.

8

Heidi

21 Jul 2025

·

Stayed 1 night

Great location to all things near Legends KC. Could use some upgrades & deep cleaning or new carpet in the halls. Smelled a little musty & furniture a bit worn. Suite was roomy with a cold vlowing ac.

10

Lauran

3 May 2024

·

Stayed 1 night

Wonderful room with lots of space and a large bathroom. Only complaint was that the bed was overly firm and I wish they had a bin for recycling.

10

Gail

19 May 2023

·

Stayed 1 night

Loved having a kitchenette in the room! Only downfall we experienced was the slowness of the internet server. After checking with the front desk regarding this issue, I was told the internet could be slow at Tim’s due to multi hotels using the same server.

8

Norman

28 May 2025

·

Stayed 1 night

Room and bathroom were clean. One of the chairs had several stains on it. Bed was sagged in the middle and you could not be near the edge of the bed or you would roll to the middle.

10

Justin

12 May 2025

·

Stayed 2 nights

Nice and quiet but close to a lot of restaurants and attractions. Clean and cozy rooms

10

Dennis

23 Jun 2024

·

Stayed 1 night

This is a decent, extended stay sort of place. I was only stopping for a night. It's location in the hotel and restaurant area in Kansas City, Kansas makes it convenient for a night's stop on a longer road trip - or for someone staying longer for business or visit. The staff seem competent. It's showing slight signs of wear, such as minor damage to furniture, but comfortable and spacious.

6

Nick

20 Apr 2025

·

Stayed 1 night

Pretty standard suites style property. Close to lots restaurants and shopping. Had a well equipped Kitchenette and large bathroom but did not have a separate bedroom. Overall a decent little place for the night.

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Service

Staff are frequently praised as friendly and helpful. Some guests encountered unfriendly or unresponsive interactions, towel shortages, delays, and booking errors such as wrong room types or double-bookings.

Related guest reviews

6

Rachel

26 Sept 2025

·

Stayed 2 nights

The front office staff was not friendly. Stayed two night and was give two towels. When asked for one additional one, I wasn’t able to obtain. Front office indicated they were being washed asked housekeeping. Housekeeping directed me back to front office. If you’re looking for quick stay with no expectation, this is fine. Central location to Legends mall and restaurants in walking distance. Bed was super comfortable. Water pressure was excellent.

4

April

4 May 2025

·

Stayed 1 night

The front desk guy hid for over an hour and went down twice to get towels. I heard him chewing and said I wasn’t leaving till he came out. Then I was questioned as to why I needed 2 more towels!

2

Kenneth

21 Jun 2025

·

Stayed 1 night

Our room was double booked in a full hotel. An unpleasant surprise after a long day on the road.

8

Stephen

20 Jun 2025

·

Stayed 7 nights

My family and I stayed here for a full week. The property met our needs, nothing special about the property. The location is excellent — close to restaurants, activities, entertainment, and shopping. We did encounter a small issue with ants, but were able to resolve it with some spray. The highlight of our stay was the outstanding staff. Candie was amazing — when we had trouble figuring out how to use the stove, she personally came to our room to help and even provided us with an extra skillet. Valery made sure we always had plenty of towels and all the utensils we needed for grilling. Maria in housekeeping was incredibly attentive, always pausing her work to assist us whenever needed (I regret forgetting to leave a tip — sorry, Maria!). Overall, the staff truly made our stay special and memorable

10

Rose

12 Jul 2024

·

Stayed 1 night

Great front desk staff!! Thank you!

4

Courtney

27 Jun 2025

·

Stayed 2 nights

The area was convenient. Inconvenience is we got the wrong room. Was on the phone with expedia for hours. They wanted me to move locations however nothing was available that weekend. So since i had to stay at that hotel, the expedia employee hung up. No discount, no refund, nothing. On top of that i paid a price of a suite and got a studiofor 2 nights. And the employee there said i was WAY overcharged. Ill only book through the hotel via phone from now on!

10

Timothy

30 Sept 2024

·

Stayed 3 nights

Staff at this hotel are above and beyond. Very helpful and pleasant. Check in was quick and effortless. Rooms are fantastic. Hotel amenities are great! Highly recommend this facility.

4

Kimberly

7 May 2023

·

Stayed 1 night

We unlocked our room only to find that it was already occupied. When we went down to confront the front desk they only said “yea. We knew we double booked, we just couldn’t remember which room it was”. I had two rooms booked in the same name and our party ended up two floors apart. The floors were sticky and disgusting and the hallways smelled like sewage. Will never stay here again!

8

J

26 Nov 2025

·

Stayed 1 night

Staff was great. Rooms clean but couldn't get room service the last day of my stay but the desk agent took care of everything. She was awesome.

4

Amanda

21 Jul 2024

·

Stayed 1 night

Check in went smooth and the front desk was quick. However, after finally getting into our room (47 minutes waiting for them in the hallway to finish cleaning the room), the room wasnt knocking it out of the park. There was no hand soap in the suite or the bathroom. The bathroom floor was sticky. The room had a lounge chair that was stained in places it shouldn't be.

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Location

Very convenient to Legends shopping, restaurants, and event venues like Kansas Speedway and the amphitheater; several places are walkable or a short drive.

Related guest reviews

8

Donald

1 Oct 2025

·

Stayed 9 nights

Close to race track lots of shopping near by

10

Kendrah

23 Aug 2025

·

Stayed 1 night

Great experience for the price! I live in KCK and just wanted a night away from home! The room was nice! Felt like a little apartment and great location…right near all of the shopping and dining I could want at the Legends!

10

Stephen

18 May 2023

·

Stayed 1 night

Location is perfect. Lots of dining and fun places within walking distance.

6

Rachel

26 Sept 2025

·

Stayed 2 nights

The front office staff was not friendly. Stayed two night and was give two towels. When asked for one additional one, I wasn’t able to obtain. Front office indicated they were being washed asked housekeeping. Housekeeping directed me back to front office. If you’re looking for quick stay with no expectation, this is fine. Central location to Legends mall and restaurants in walking distance. Bed was super comfortable. Water pressure was excellent.

6

Denise

30 Sept 2025

·

Stayed 2 nights

Convenient to the nascar race track

10

Shereeta

26 Jun 2024

·

Stayed 1 night

I appreciated how quiet this hotel is. I was in town for a music festival at the nearby amphitheater and not only was this hotel a short Uber drive away but there were lots of places to eat nearby. It was very quiet when I returned to my room (which was surprisingly nice!). I slept like a baby after having had so much fun. Will stay there again when visiting the amphitheater.

10

Justin

12 May 2025

·

Stayed 2 nights

Nice and quiet but close to a lot of restaurants and attractions. Clean and cozy rooms

10

Miguel

6 Apr 2025

·

Stayed 1 night

Very convenient when going to the soccer games. Place is clean and staff is great

6

Sokol

31 Dec 2024

·

Stayed 4 nights

NIce location close to highway&shoping

10

Andrea

4 Jul 2025

·

Stayed 2 nights

Decent place to stay and close to festival grounds.

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Dining

Multiple reviews note there is no breakfast. Little else is mentioned about on-site dining.

Related guest reviews

8

Holly

26 Mar 2024

·

Stayed 2 nights

Our stay was fine. The staff was very friendly and there was almost always someone available. For the price, a breakfast would have been nice. My stay was uneventful, which is a good thing. The beds were comfortable and clean. Water pressure in the shower is fairly low, but workable. I really liked how they treated our pets. Very friendly place.

10

Lori

23 Sept 2023

·

Stayed 2 nights

No breakfast included

10

Rex

18 Jun 2025

·

Stayed 1 night

Room was fine. Property is in good repair though showing its age a bit. No breakfast feels austere but the fresh grind and brew coffee was excellent.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$73
February	US$81
March	US$92
April	US$139
May	US$131
June	US$167
July	US$135
August	US$90
September	US$125
October	US$119
November	US$113
December	US$82

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $173
20 $97	21 $95	22 $110	23 $120	24 $201	25 $369	26 $360
27 $311	28 $83	29 $97	30 $94

Su	Mo	Tu	We	Th	Fr	Sa
				1 $134	2 $207	3 $211
4 $90	5 $86	6 $86	7 $86	8 $113	9 $184	10 $229
11 $108	12 $112	13 $158	14	15 $286	16	17 $162
18 $113	19 $97	20 $186	21 $250	22 $261	23 $314	24 $258
25 $113	26 $112	27 $112	28 $112	29 $117	30 $122	31 $122

Candlewood Suites Kansas City by IHG

Prices for Candlewood Suites Kansas City by IHG

Monthly average prices

About this property

Location

Room options

Studio Suite, 2 Double Beds, Accessible (Hearing)

Studio Suite, 2 Double Beds

Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Hearing, Roll-In Shower)

Standard Suite

Room, 1 Queen Bed, Accessible (Hearing)

Suite, 1 Bedroom

Studio Suite, 1 Queen Bed, Accessible (Hearing, Mobility)

Guest reviews of Candlewood Suites Kansas City by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Candlewood Suites Kansas City by IHG

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