Name: Hampton Inn Hampton-Newport News
Address: 3101 Coliseum Drive, Coliseum Central, Hampton, Virginia, United States of America, Hampton, Hampton City County, US
Price range: US$103–US$190 per night
Rating: 8.25

What guests think

Across recent reviews, Hampton Inn Hampton-Newport News earns consistent praise for its friendly, accommodating staff and convenient location near shopping, the interstate, and the Hampton Coliseum, with many guests also noting clean rooms and comfortable beds for a quiet stay.

However, many mention dated interiors and worn carpets, with intermittent maintenance and noise issues such as faulty A/C, sticking doors, shower problems, squeaky beds, smoke or musty odors, and occasional pest sightings. Breakfast is widely viewed as good, though variety and replenishment can lag and coffee quality varies. On-site amenities include a pool, fitness room, and easy parking, with reports of a cold or poorly maintained pool and occasional access issues, plus pet-friendly touches. Overall, expect convenient access and a straightforward stay, balanced by an older property that shows wear.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests mention a pool, fitness room, easy parking, and pet-friendly touches. Feedback varies: the pool can be cold or poorly maintained, vending options are limited or empty, elevator outages occurred, and occasional access issues were reported.

Related guest reviews

4

Nachana

30 Oct 2023

·

Stayed 2 nights

I’m tired of going to hotels that don’t clean the sheets or replace comforters after every use. It’s so unsanitary! My kids wanted to use the pool. We had some time before the closing time, but my key wouldn’t work to access it. We kept going back and forth to the front desk in order to correct the problem and it still didn’t worked. She never even came down to assist or check the pool door. The same occurred when I tried to use the fitness room. What a waste!

10

Gemma Aranzazu

17 Jul 2025

·

Stayed 1 night

The hotel was very pet friendly, the front desk even provided us with dog treats for our pets. The complimentary breakfast was great.

10

Kandi

27 Jan 2025

·

Stayed 2 nights

Came in for gymnastics meet. Hotel was clean, shower was great, breakfast options were good, even the fitness center was clean and well stocked for anyone who wants to get a good workout in. Easy close/free parking for guests and great staff.

8

Shadette

24 Nov 2024

·

Stayed 1 night

My stay was amazing except the indoor pool was freezing, instead of being heated up a little bit.

4

rosalind

26 Jun 2023

·

Carpet was dirty. Elevator not working on the day we were leaving. Had to carry luggage down stairs.

10

Eric

20 Apr 2025

·

Stayed 2 nights

Pet friendly made all the difference for our family.

8

Karl

11 Apr 2024

·

Stayed 2 nights

Fitness center is set to a warm 72degrees. That is a warm temp to start off working out. I travel a lot and am always annoyed with preset temps. I understand the economics of it, but it would be better customer centric to let patrons control the temp. An hourly auditor could adjust the temp back as necessary IMHO.

10

Renee

17 Mar 2025

·

Stayed 2 nights

Super friendly staff!. Solid wood furniture very spacious room super easy charging station bedside. Pool temperature was very pleasant and work out area was very clean with variety of equipment.

6

Richard

19 May 2025

·

Stayed 3 nights

What I liked was, the room was big. What I didn't like was, the room keys I had to keep trying to get in. It didn't have a full size ironing board, the tiolet I thought was going to come off the wall. The drink vending machines were empty the whole time, and the fridge in the room barely got cold.

4

Michael

17 Oct 2024

·

Stayed 1 night

Was on a boys trip with my son. When we first pulled up there were 5 or 6 people standing outside waiting on the cops. Someone either kidnaped a child or a dad took a kid to the hotel. About 30 min later 3 cops came. My son likes to swim, so went went down to the pool. As we got off the elevator there was cops in lobby questioning a guy that was very jumpy so i put my son i front of me and walked to the pool. When we got to the pool the water was green. I put my hand in the water and it was slimy. Soo we did not swim. The people behind the desk were very good. The room its self was ok. Nonthing fantastic just a regular room.

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Cleanliness

Many guests found rooms clean, but cleanliness is inconsistent. Reports include dirty or stained carpets, odors, rust or mold in bathrooms, and occasional pests or missed items.

Related guest reviews

6

Truleia

28 May 2025

·

Stayed 3 nights

I like the quietness and it was close to food and shopping but I didn’t like the way the shower looked mold and rusted at the bottom. Inside of the shower at the bottom metal please was off the hinge and molded … refrigerator had a pan of ice was in the refrigerator and it melted I had to take it out of the refrigerator and pour it in the sink …

2

Laurie

25 Sept 2025

·

Stayed 2 nights

Hotel was absolutely disgusting. A/C didn't work, whole place smelled like mildew, carpets were stained, furniture was marred, staff was completely unhelpful.

10

Haley

11 Nov 2025

·

Stayed 3 nights

My stay was great, I suggest that there be a variety of meat choices on the complimentary breakfast, because a lot of people don’t eat pork.. Very clean and the rooms were very comfortable. Great locations to everything.. Staff were very attentive and nice…

8

Stephen

7 Jul 2025

·

Stayed 1 night

The front desk staff was excellent. The room was mostly clean but the bathroom was dirty. The fridge had bugs in it.

4

Michael

23 Sept 2025

·

Stayed 3 nights

This hotel is desperately in need of some updates and bug/exterminator services. The shower was rusty with peeling/moldy sealing all around the tub. The toilet was constantly running water. All the furniture was at best scuffed up/stained and at worst broken. On top of all of it, I got back one night to find the biggest roach I've seen in the corner near the ceiling. Staff was friendly and helpful, but after that I wouldn't stay here agian.

10

Robert

8 Oct 2025

·

Stayed 2 nights

The hotel staff were very accommodating and friendly, the rooms were quiet and clean.

10

Dawn

26 Dec 2025

·

Stayed 1 night

Clean room, friendly staff, great breakfast

6

Cheryl

22 Jul 2025

·

Stayed 1 night

Carpets in the hallway was full of dirt

2

Thelma

9 Jun 2025

·

Stayed 1 night

The hotel had an odor walk-in the door and the room smelled like smoke I turned in my key and never stayed there . I want a refund asap

4

anita

9 Sept 2025

·

Stayed 2 nights

Hall carpet was filthy, huge gap under the room door, no bathtub and the provided lotions etc were empty!

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Rooms

Rooms are often quiet with comfortable beds and basic amenities like a fridge and microwave. Decor and fixtures are dated, and guests cite maintenance and comfort issues such as weak A/C, sticking doors, phone outages, door gaps, and squeaky beds.

Related guest reviews

8

Deborah

31 Aug 2025

·

Stayed 1 night

The staff was friendly and helpful. I did not request a handicap accessible room but was assigned one. Occuoant in room next to ours had a dog who howled and yelped for approximately 45 minutes at about 11pm, and his owner was loud and yelling at dog. Attempted to notify frint desk but no one answered phone in lobby. Our room was clean and comfortable, and complimentary breakfast was very good.

8

Pamela

9 Jun 2025

·

Stayed 2 nights

The phone in the room was inoperable Saturday night and Sunday morning.

8

Cynthia

20 Jun 2024

·

Stayed 5 nights

Our hotel room was on the third floor and it was also the top floor. So that was nice. We found it odd that there was a one inch gap under our door which let in the light from the hallway. Then noticed it was under all of the rooms. What was the reason for that?

6

Nicole

10 Aug 2025

·

Stayed 1 night

Stay was great. Room was quiet. Carpet is dated. Once arrived on floor (4th) the smell of weed was strong, but luckily not in our room. Staff nice and friendly.

10

Robert

8 Oct 2025

·

Stayed 2 nights

The hotel staff were very accommodating and friendly, the rooms were quiet and clean.

6

Joshua

24 Feb 2025

·

Stayed 1 night

Breakfast was great and the room was overall clean BUT the air in the room did not work, I was also charged a $50 fee on top of my hotel cost when I checked in. I understand this is refundable but only after 3-5 days after my check out and I was not told about this fee before my stay! Not happy about that at all! Also when I was checked in, the lady at the front desk was on FaceTime, she stayed on FaceTime the entire time checking me in while asking for my personal details to check me in. I travel a lot for business and stay at a lot of hotels and I’m not very happy with the overall experience.

8

RUTH

1 Sept 2025

·

Stayed 3 nights

All hotel staff were friendly. Cleanliness was maintained. Hotel & fixtures are dated and could use a facelift. Very pleasant stay and great location.

6

Angelisa

27 Aug 2023

·

Stayed 1 night

This property is quite except for the squeaking king sized bed that made a the worst sound EVERYTIME either of us moved !! It was so annoying. The room was clean enough...it's just an outdated room that we were issued. The carpet , furnishings, and we cannot forget that noise from the bed . It's been a very long time since we've stayed in a Hampton Inn and will likely be the last. Other Hilton properties rarely disappoint. We're Honors memebers this was out of the norm for the brand Hilton.

8

andrea

28 Sept 2025

·

Stayed 2 nights

Having a car is necessary but everything is only a few minutes away. The breakfast was nice and simple. The chairs in the rooms should be replace or reupholstered. Having a refrigerator and microwave was awesome. I would definitely stay again.

6

Brenda

3 Aug 2025

·

Stayed 1 night

It was an average facility that could use some upgrades. The carpet needs repairing and the door stuck so we couldn’t get into our room without maintenance coming to open it. Compared to other facilities that we’ve stayed recently, it was just okay.

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Service

Staff are widely described as friendly, accommodating, and responsive, with several shout-outs to front-desk team members. A minority report inconsistent professionalism, poor communication, or slow responses at check-in and for follow-ups.

Related guest reviews

4

Samarra

12 Apr 2023

·

Stayed 2 nights

Although the hotel and people were clean and nice. I learned after leaving that the communication among them is terrible. I had to leave urgently unexpectedly and left my night gown on the back of the door. I called and was told it’d be taken care of. When I didn’t hear back and called a few days later no one had any idea what I was talking about. I was told to call back again once that manager is in. After a 9 hour drive they couldn’t figure out how to split the payments between cards. I stood there for 30 minutes. They were apologetic. But today I discovered that they put it all on one card and on the other card as well. I always stay at Hampton Inns. Although the people were friendly and the place wonderful, I know I can’t trust them to handle the business part correctly. And I wasn’t pleased with the general managers response. She could care less. So I won’t be staying at Hampton Inn when I visit Hampton, Va. in future.

10

Salihah

12 May 2025

·

Stayed 3 nights

This hotel is perfect. The ambiance is clean, comfortable and safe. The staff is helpful, polite and attentive. Tuesday was our host and provided excellent service from check in to check out.They have hot breakfast, open parking, a pool and an exercise room. Its close to restaurants and shopping. Go ahead book it.

10

Haley

11 Nov 2025

·

Stayed 3 nights

My stay was great, I suggest that there be a variety of meat choices on the complimentary breakfast, because a lot of people don’t eat pork.. Very clean and the rooms were very comfortable. Great locations to everything.. Staff were very attentive and nice…

10

Janet

1 Feb 2025

·

Stayed 2 nights

I loved the service we received all around. The front desk, the dining room, and housekeeping were all wonderful. It is nice to see employees take such good care of the guest. I will definitely stay here again and again. Thank you so much

10

Charles

21 May 2025

·

Stayed 1 night

Clean place person at desk wasn't to pleasant but overall great hotel

6

Joshua

24 Feb 2025

·

Stayed 1 night

Breakfast was great and the room was overall clean BUT the air in the room did not work, I was also charged a $50 fee on top of my hotel cost when I checked in. I understand this is refundable but only after 3-5 days after my check out and I was not told about this fee before my stay! Not happy about that at all! Also when I was checked in, the lady at the front desk was on FaceTime, she stayed on FaceTime the entire time checking me in while asking for my personal details to check me in. I travel a lot for business and stay at a lot of hotels and I’m not very happy with the overall experience.

8

Nico

26 Aug 2025

·

Stayed 3 nights

We Booked through a Third party somehow the room was incorrect , but the Young Lady at the front desk I think her name was Roshell she help us change rooms with no problem. This is the kinda Coustmer Service that keep me back to this location. Hotel was clean as as allways

10

Lindsay

30 Jul 2024

·

Stayed 3 nights

Kendrick who was working night of check in and the last evening we were there was very friendly. He was helpful and kind to my teenage boys and gave our dog a treat. He had good recommendations as well when asked. The young lady that checked us out (didn’t catch her name) was also wonderful. She was very friendly and helpful in figuring out why there appeared to be an additional charge which really was not. She also gave us waters for our car ride home which we were grateful for. All the staff we encountered were friendly and asked questions about our Dalmatian.

4

Maureen

18 May 2025

·

Stayed 2 nights

The hotel front desk stuff was rude and carrying on a conversation via an EarPod with a friend The hotel was very dirty - looked like our rooms were not cleaned in a long time properly. There was some fan in the hallway that was loud and the hallways were hot. The fruit at breakfast was not fresh. It is the worse Hampton Inn I have ever stayed in

10

Gayle

31 Mar 2025

·

Stayed 4 nights

We had a problem with our shower door and they immediately came & fixed it.

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Location

Convenient for the Hampton Coliseum, shopping, restaurants, the interstate, and the nearby hospital; many also note a quiet, safe feel. Some say a car is needed.

Related guest reviews

10

Mary

6 Aug 2023

·

Stayed 1 night

Great location- near lots of shopping with ample parking and nice fitness center it has a peloton. Quiet place to sleep too.

10

Lisa

10 Aug 2025

·

Stayed 2 nights

This is a friendly, clean, safe place for lodging. It is close to eateries, coffee shops, and the interstate. The staff are very professional and friendly.

10

Mark

11 Dec 2023

·

Stayed 3 nights

The staff were lovely, complimentary breakfast a bonus. Great spot to stay for a walkable hotel to the Coliseum.

8

Kyle

3 May 2025

·

Stayed 2 nights

We lodged at this particular property because Sentara Hospital is directly across the street; it was very convenient to visit a loved one at the hospital, especially after driving from out of town.

10

ALESHIA

14 Jul 2024

·

Stayed 2 nights

Perfect location. Very nice, quiet and clean.

8

andrea

28 Sept 2025

·

Stayed 2 nights

Having a car is necessary but everything is only a few minutes away. The breakfast was nice and simple. The chairs in the rooms should be replace or reupholstered. Having a refrigerator and microwave was awesome. I would definitely stay again.

10

Sheila

16 Oct 2025

·

Stayed 1 night

Great hotel, close to shopping and Hampton Coliseum. Staff friendly.

10

Kristen

4 May 2024

·

Stayed 2 nights

Location very convenient, staff was friendly, room was clean. Would stay here again.

8

Delorse

22 Oct 2024

·

Stayed 3 nights

It was convenient to express way. Close enough to shops and restaurants. I could stay there again if in town.

10

Candace

20 Apr 2024

·

Stayed 1 night

We stayed one night, arriving after dark and left about 8 am. We didnt see much around but noticed that the hotel is across the road from a hospital. Our room faced a busy road but the noise was mutted and not an issue. The hotel was clean and the beds were comfortable. It's close to the highway and convenient to Hampton Univ. It's very nice hotel and I would definitely stay again.

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Dining

Breakfast is generally good with solid options. Some reviews note limited variety or replenishment and lukewarm coffee, and a few were dissatisfied with overall quality.

Related guest reviews

10

Amanda

28 Feb 2024

·

Stayed 2 nights

The staff members were all friendly, the room was clean, the beds were comfortable, and the breakfast was tasty. The only negative was that the seating in the dining area looked a little roughed up, with holes in the cushions on some chairs and benches.

6

Robert

7 Oct 2025

·

Stayed 1 night

Breakfast was ok

10

Haley

11 Nov 2025

·

Stayed 3 nights

My stay was great, I suggest that there be a variety of meat choices on the complimentary breakfast, because a lot of people don’t eat pork.. Very clean and the rooms were very comfortable. Great locations to everything.. Staff were very attentive and nice…

6

Johnasina

28 Oct 2024

·

Stayed 2 nights

The hotel staff was awesome ! Very engaging, professional and inviting. The staff member named Tuesday was especially accommodating and went above and beyond to relax me when I made some traveling errors with my flight . Tuesday was able to let me check in early and relax after a stressful morning . The hotel is dated and desperately needs to be updated . The food was horrible . New fresh meal plans need to be put into place . I couldn’t eat it . All staff was lovely and hotel was very clean and for that I am grateful.

4

SIOBHAN

17 Sept 2025

·

Stayed 2 nights

No oatmeal for breakfast way overpriced for what it is.

10

Dawn

26 Dec 2025

·

Stayed 1 night

Clean room, friendly staff, great breakfast

8

Andrew

8 Jan 2024

·

Stayed 1 night

Location, staff, and cleanliness were AOK. But it is dated and some things need repair. Breakfast good, but not excellent. Coffee warm not hot. No milk out with cereal or for other uses. Had to ask for milk. Breakfast staff responded well and seemed to be doing a good job otherwise. Staff at desk could be dressed more professionally. Shower door broken, bathroom sink has cracks. Only conditioner and shower gel in shower. No shampoo.

8

andrea

28 Sept 2025

·

Stayed 2 nights

Having a car is necessary but everything is only a few minutes away. The breakfast was nice and simple. The chairs in the rooms should be replace or reupholstered. Having a refrigerator and microwave was awesome. I would definitely stay again.

10

Michael

16 Aug 2025

·

Stayed 1 night

Great customer service. Breakfast was outstanding!

10

Jessica

27 May 2024

·

Stayed 2 nights

Fit the bill for our short trip. Super clean and very comfortable. Breakfast and front staff was lovely. Breakfast closes at 10 AM. Get there earlier than we did. We got there at 9:45 and some of the items were gone and were not replenished.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$101
February	US$141
March	US$104
April	US$116
May	US$141
June	US$160
July	US$183
August	US$161
September	US$140
October	US$142
November	US$132
December	US$101

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $174	18 $190	19 $149
20 $124	21 $133	22 $133	23 $126	24 $123	25 $162	26 $182
27 $111	28 $110	29 $103	30 $103

Su	Mo	Tu	We	Th	Fr	Sa
				1 $103	2 $142	3 $140
4 $108	5 $110	6 $107	7 $106	8 $149	9 $129	10 $129
11 $112	12 $109	13 $104	14 $105	15 $134	16 $115	17 $114
18 $117	19 $136	20 $139	21 $161	22	23	24
25 $147	26 $152	27 $118	28 $110	29 $143	30 $151	31 $147

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed

Signature Room, 1 King Bed with Sofa Bed

Standard Room, 1 King Bed, Smoking

Room, 1 King Bed, Accessible

Standard Room, 2 Queen Beds, Smoking

Standard Room, 2 Queen Beds, Accessible

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn Hampton-Newport News

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Prices for upcoming dates