Name: Springhill Suites by Marriott Pueblo Downtown
Address: 150 South Sante Fe Avenue, Downtown Pueblo, Pueblo, Colorado, United States of America, Pueblo, Pueblo County, US
Price range: US$120–US$334 per night
Rating: 8.33

What guests think

At Springhill Suites by Marriott Pueblo Downtown, travellers consistently praise the friendly staff and convenient downtown location near the Riverwalk, while some report concerns about the surrounding area’s safety and occasional disruptions from renovations.

Rooms are comfortable and well laid out, though highway-facing rooms can pick up road noise. Breakfast earns frequent praise for variety, but at peak times some guests encountered crowding or slow replenishment. Facilities like the pool and hot tub are appreciated, yet outages, an occasional down elevator, and limited parking have been noted. A practical choice for travelers who value space and access to downtown sights and can accept some urban edges.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub are appreciated, but the hot tub was sometimes out of service, the pool can run cool, and one elevator was occasionally down. Renovations and constrained parking were noted, and some common areas felt impacted.

Related guest reviews

10

Jeffrey

16 Apr 2025

·

Stayed 1 night

Super friendly check in. Parking was a breeze and we were in the pool within minutes... enjoyed clean towels and super clean water in both the pool and jacuzzi. Property in great order

8

Holly

3 Jan 2024

·

Stayed 1 night

Staff was friendly and very efficient. Room was clean, comfortable, and well-stocked. Pool/Hot Tub area was clean and well-maintained. The hotel itself is undergoing upgrades and renovations. The common areas were compromised with storing needed materials, work equipment, construction people, etc. There was no bar area available at this time. The breakfast was ample with a nice variety and well-attended by patrons. It was just a one night stay for us to get out of Colorado Springs and enjoy a small town vibe in Pueblo. The hotel is wonderfully located near the Riverwalk and downtown businesses. We enjoyed walking around and taking in the local cuisine, shops, and pubs.

8

Stephanie

20 Feb 2023

·

Stayed 1 night

Amazing staff all around. Property is a bit dated, especially the guestroom bathrooms can use some love. While the bar/restaurant are no longer available/open, the breakfast quality and selection was great. Pool area is small and be aware that the hot tub is out of order as of this review (Feb 20)

4

lisa

21 Jul 2024

·

Stayed 3 nights

No housekeeping even though we asked on the second day to please service our room. They were recarpeting so the smell was horrible. When they tore out the carpet, glue in the hallways, making shoes stick and hard to walk. The final morning there was loose carpet my daughter tripped on coming out of the room. Many workers and equipment in hallways making it hard to pass. A terrible place to stay during this remodel.

8

Olivia

16 Dec 2023

·

Stayed 3 nights

Staff was super friendly. Room was nice. Very happy with stay. Only disappointment was how cold the pool was kept. We stood at three hotels during our road trip and this pool was the only one that kiddos couldn’t enjoy due to temperature. Hot tub was nice.

10

shantell

18 Mar 2025

·

Stayed 1 night

This property is great except for if you need parking parking lot is always full

10

Carol

10 Mar 2024

·

Stayed 1 night

Convention Center across the street. Nice spacious room/suite, environmentally conscious with motion sensor lights. Breakfast buffet was tasty! Pool & hot tub were enjoyable. Only glitch was one elevator not in service slowed down the access to room.

6

Danika

11 May 2025

·

Stayed 1 night

Breakfast was pretty good. I guess I was expecting a suite for the room (small kitchen at least) but for an average room to stay the night, this place did the trick. A downside though is that one of the elevators wasnt working properly and had to wait about 5 minutes for the other one.

8

CHRIS

5 Sept 2024

·

Stayed 1 night

Hot tub was broken during stay.

8

Rick

21 Jun 2024

·

Stayed 1 night

Some doors on back side of hotel were not accessible through courtyard, making it a long walk around with the luggage. Also had construction equipment on the backside blocking a lot of the parking area, leaving limited lighting for my friends and our vehicles. feel like courtyard gate should’ve been open allowing direct access instead of walking around the building.

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Cleanliness

Many guests found rooms clean, but several reported misses like hair or dust, unvacuumed floors, or stained carpets. Renovation activity occasionally left hallways untidy.

Related guest reviews

10

Diana

3 May 2025

·

Stayed 1 night

This was a very nice hotel. It was very clean

10

Kealy

18 Mar 2025

·

Stayed 1 night

It was very clean and pretty quiet

2

Jim

15 Feb 2024

·

Stayed 1 night

The room was not clean, dirty towels, broken window!, hallway had wallpaper torn and hanging, mold was visible, vanity top was greasy.

4

Don

29 Jan 2024

·

Stayed 1 night

This hotel is under construction. They are not vacuuming the hallways except in the lobby areas.

2

Carolina

4 Oct 2023

·

Stayed 1 night

The room carpet was stained, bathroom shower tab and wall dirty. Smell not clean. Air conditioner very noisy. Hallway floors a lot dirty foot print. Doors with nasty muddy hand prints, door nabs and elevator buttons nasty dirty.

10

Cindy

9 Aug 2025

·

Stayed 2 nights

My room was super clean and comfortable. It was like a little apartment with a great space to place my computer.

6

Jeffrey

13 Oct 2024

·

Stayed 1 night

Room had not been vacuumed -- there were peanuts on the floor from the previous guest.

2

Savanna

1 Nov 2024

·

Stayed 1 night

The room was dirty. Hair all over the bathroom floor, wet cleaning cloth in one of the beds and dirty towel in the bathtub.

6

Tara

22 Jul 2025

·

Stayed 1 night

Friendly staff. However the room felt a bit worn (scratched up door frames, furniture) and the room didn’t feel clean (desk area was dusty).

6

Kelci

18 Jun 2023

·

Stayed 1 night

Bathroom had hair and a tub ring of grime

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Rooms

Suites are comfortable and well laid out, with many noting ample space and good beds. Some cited worn furnishings, TV or shower issues, intermittent Wi‑Fi, or road noise in highway‑facing rooms.

Related guest reviews

10

Raul E

9 Jul 2024

·

Stayed 2 nights

Room was very nice and clean really that’s we like it and the rest of the hotel to

4

Stephen

19 Jul 2025

·

Stayed 1 night

Comfortable bed but shower didn’t work. Had to wash from sink. Tv was going off and back on every ten minutes or so. I-25 loud from room. Shower was the main issue! Called to report and then told desk clerk upon checking out. Not a great stay at all. Steve

8

darin

7 Aug 2023

·

Stayed 1 night

Air conditioner didnt blow very cold, and you could hear the noise from the interstate. Other than that it was a pleasant stay

8

Richard

14 Jul 2025

·

Stayed 2 nights

This is a very nice hotel but the immediate surrounding area and street activity at night is less than desirable. Mainly the convenience store next door and liquor store across street have lots of homeless activity. The downtown area and restaurants / streets are very nice, clean and safe. The room amenities could use some updating. The TVs look to be 10+ years old and the furniture is worn. The free Breakfast is actually not bad. Id stay again.

10

Donna

20 Mar 2025

·

Stayed 4 nights

The room was excellent. I loved the setup for the suite as it gave a smart separation between the bed area and the "living" area. Nicely appointed. Newly remodeled and very very clean. Pool and exercise areas and all other common areas were clean, well-kept, and comfortable. Everything was new. The staff was friendly and quite accommodating, not just for me but others. Kudos to management for your hirings. It was a wonderful experience. Highly recommend!

10

Kristin

26 Dec 2024

·

Stayed 1 night

Great stay and big rooms!

8

Raymond

4 Jun 2024

·

Stayed 1 night

Tv in the bedroom would not work. The young lady at the desk was great she came down twice and tried to fix it. I found 1 station to watch.

10

Addie

27 Jul 2024

·

Stayed 1 night

I was very happy with the size of the room, very spacious and lots of room for our whole family. I loved having the sofa bed as well. The bathroom was a good size and the shower had strong pressure, which was a plus. The pool was clean and a good size, and the exercise room had several treadmills so there was no waiting for a machine. Breakfast had many hot options and there was something for everyone. Eggs, sausage, biscuits and gravy, oatmeal, waffles, cereal, juice, coffee hot cocoa, and more. Overall friendly staff, ample parking and a good location.

10

Joan K

24 Aug 2025

·

Stayed 1 night

The suite we were in (#428) is quiet, roomy and well laid out in 3 sections and includes all the amenities a guest would need: the entry and separate bathroom with a tub/shower combo, the living area with a good-sized fridge & microwave, couch, a desk, and a large screen TV, and the bedroom area with good lighting for reading, and a comfortable bed. The free breakfast was outstanding with both hot and cold offerings, and the staff kept the dining tables and food/beverage areas replenished and clean. The front desk was extremely welcoming and answered our questions. There is a well equipped workout room with free weights, treadmills, etc., but it lacked mats, disinfectant wipes to clean the equipment, and the water cooler was empty. The indoor pool area which includes a hot tub could be better ventilated as it was quite hot. Overall, an excellent stay, a good value, and we would gladly return.

8

Timothy

25 May 2024

·

Stayed 1 night

The family loved and had fun. I gave it 4 stars for overall because the internet was working and i really needed it to finish some work before going to bed. Otherwise it would have been a 5 star experience.

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Service

Staff are widely described as friendly, welcoming, and helpful, with efficient check‑in mentioned. A minority reported slow or problematic check‑in, unresponsiveness, or a policy refusing local residents.

Related guest reviews

10

Juan

20 Nov 2024

·

Stayed 3 nights

Friendly and very helpful staff.

10

Michael

20 May 2024

·

Stayed 1 night

Nice friendly and knowledgeable staff. Big clean and comforable room. Nice, well stocked breakfast with large variety of items. Great stay. Highly recommend.

8

daniel

21 Oct 2025

·

Stayed 1 night

i was lucky to hace juilana at the front desk when i got there early. she graciously held my bag, allowed me to change, and made sure my room was made ready. it made my day.

2

Anthony

26 Feb 2025

·

Stayed 1 night

I had booked a room here for the 2nd year in a row for the CHSAA 4A State Speech & Debate tournament. Last year went well and we were pleased with our stay. However, this year Jefferson County was hit with a snowstorm that resulted in all Jeffco schools having to withdraw from the State competition and no one being able to travel to Pueblo. I cancelled my reservation as soon as I was notified we could not go. Unfortunately, the general manager would not refund my money or provide a voucher due to what she said was Marriott’s policy on cancellations. Knowing the events that occurred that necessitated my cancellation, she was still unwilling to assist so I’m out my money for the one night. I guess I’ll have to look at it as tuition paid for the lesson learned about SpringHill Suites in Pueblo, CO.

10

Warren

17 May 2025

·

Stayed 1 night

Check-in was quick and easy. Professional, attentive staff.

10

Tim

9 Sept 2025

·

Stayed 3 nights

The front desk staff was superb. Juliana was so friendly and helped me see the highlights of Pueblo by taking the extra effort to explain the fun parts of the city and how to get there. Isabel was a superb housekeeper and gave me some bags so that I could carry my painting from the fair. Kristy was an excellent manager. My bed was so comfy. My room was spacious and quiet. The gym was super good. The hotel location was close to everything. Superb hotel

2

Jason

17 Dec 2024

·

Stayed 2 nights

Payed for the hotel only to be told that they don’t rent to residents. What a joke. I was willing to pay and they took my money.

2

Catherine

1 Aug 2024

·

Stayed 1 night

Jeremy at front desk was so rude. Went to check in at 3:00 and they didn’t have room ready until 4:30 pm. I had my 96 year old mother with us and he had no concern, I needed to lay her down she was very tired. Then when he said our room was ready it wasn’t even the right room. What a big disappointment. Jeremy totally blew us off.

10

Sean

7 Apr 2025

·

Stayed 1 night

Wonderful service from the staff, an impressive breakfast buffet & super walkable to the river walk, restaurants & Main Street. Thank you!

10

Debbie

18 Mar 2025

·

Stayed 1 night

Springhill Suites was a great place to stay. Check-in and out was quick and easy. Employees were friendly and helpful. Julianna was so special! Greeted us with a great smile, explained everything around the hotel, and helped us find a great place to eat. Our room was amazing! Spacious, cozy, CLEAN, and nicely decorated. The beds are the best! Talk about soft and wonderful sleep. The hotel is easy to find right off the highway. And so close to the beautiful riverwalk! Highly recommend.

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Location

Walkable to the Riverwalk, restaurants, and the convention center, with easy access to I‑25. Several reviews described the surrounding area as sketchy with homeless activity and noted occasional parking‑lot incidents or noise.

Related guest reviews

8

D R

13 Apr 2025

·

Stayed 1 night

Hotel and staff were great. Walkable to riverwalk, restaurants etc.

10

Rainy

17 Aug 2025

·

Stayed 2 nights

It was in the middle of downtown. Lots of options all around.

10

Sandra

1 Oct 2025

·

Stayed 1 night

Great location! Easy to get to, and close to the Riverwalk

8

James

18 Jun 2024

·

Stayed 1 night

We have stayed at the SpringHill suites several times in the past few years. We love the proximity to the downtown area and the Riverwalk and adding the fencing around the property was a good move to improve security. It's location on the east side of Santa Fe is a slight negative due to the noise from I-25 and some of the locals who wander around in the street.

10

simon

22 Sept 2025

·

Stayed 2 nights

Right in downtown. Very convenient

2

CHRISTOPHER

26 Oct 2024

·

Stayed 1 night

There were homeless everywhere. Two abandoned buildings right next door. Homeless tent next to the dumpster across the street. Half a dozen homeless wandering around. I did not feel safe. Clerk said even with security they still get some breakins to vehicles. Did not stay. Travelocity automated customer service line states non-fundable and hu g up.

4

Benjamin

3 Oct 2025

·

Stayed 1 night

Staff were friendly and accommodating. Location was close to many things we wanted to do. Unfortunately there were a number of gunshots one of the nights and cars out front had windows and tires hit. Felt very unsafe.

10

Terry

22 Sept 2024

·

Stayed 2 nights

Nice breakfast, clean rooms, friendly staff, and walking distance to Riverwalk.

2

Kimberly

15 Oct 2025

·

Stayed 1 night

There was a literal shootout in the parking lot. Eight cars ended up with bullet holes, broken windows, and flat tires. At least the staff was very forthcoming and helpful about it.

10

Norman

13 Jun 2025

·

Stayed 1 night

Excellent property, large room. Near River Walk and dining options.

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Dining

Breakfast is frequently praised for variety and quality. At busy times, guests reported crowding or slow replenishment, and a few found it average or poor.

Related guest reviews

8

Robert

22 Sept 2025

·

Stayed 1 night

The front desk staff was friendly and helpful. The rooms were comfortable and clean. The breakfast in the morning was really good. My only concern during the stay was the security of my vehicle in the parking lot.

10

Gustavo

10 Jun 2024

·

Stayed 1 night

Amazing breakfast and the attendant was very friendly!

8

Andrea

23 Dec 2023

·

Stayed 1 night

This hotel is just fine. It is not fancy, and priced accordingly. It is clean and comfortable. It was walking distance to restaurants and a cultural trail and museums. However, it seems stuff like coffee shops shut down on the weekend. We had no issues with people bothering us in the parking lot as has been mentioned in other comments. It was clean, and the beds were comfortable. They are undergoing renovations to update the worn pieces. The pullout bed was veeeeery tired - worn as a couch and a saggy mattress. However, there were all the necessary sheets, blankets and pillows to use it. The bathroom was clean. The downside is the staff could not keep up with breakfast. They were out of everything including coffee. We don’t have time to wait for refills (if that happens, but we prefer to be able to have breakfast at the hotel so we can get driving.

6

Jessica

25 May 2024

·

Stayed 1 night

The overall stay was great. The breakfast wasn't the best..sadly after reading other reviews of how great it was. The hot tub..is not very "hot" more like warm, but very clean . The night staff was very welcoming and friendly.. the morning staff not so much as the night staff.

8

Raymond

4 Sept 2024

·

Stayed 1 night

Breakfast was awful.

10

Michelle

23 Aug 2024

·

Stayed 2 nights

The Springhill Suites was a cheaper (and apparently better) option to the sister Convention Center property at which I was participating in a conference. The lobby/meal area was fantastic from the ambiance to the actual food and coffee! We really enjoyed our stay and will return when we are in Pueblo.

10

Nancy

18 Aug 2024

·

Stayed 2 nights

Beautiful hotel for the money. Breakfast was better than the average hotel breakfast. The staff was very friendly and efficient.

10

Jason

11 Jun 2025

·

Stayed 1 night

Clean, friendly staff, good breakfast

6

Dirk

3 Sept 2024

·

Stayed 1 night

Springhill room floorpan is fantastic. Small living room with couch, tv, desk & fridge/coffee set up. Bed/tv in second room. Our room was clean and they very nicely let us check in early. And now the not so good... Elevators are tired, and pretty beat up. The breakfast area was a zoo. Crowded, food in short supply...placed right by the elevators. When we stepped off the elevator at 8a...it was like walking into an overcrowded airport concourse. Super busy holiday weekend, and they only had one person working breakfast for a packed house. Place was a mess. Felt sorry for the employee.

10

Addie

27 Jul 2024

·

Stayed 1 night

I was very happy with the size of the room, very spacious and lots of room for our whole family. I loved having the sofa bed as well. The bathroom was a good size and the shower had strong pressure, which was a plus. The pool was clean and a good size, and the exercise room had several treadmills so there was no waiting for a machine. Breakfast had many hot options and there was something for everyone. Eggs, sausage, biscuits and gravy, oatmeal, waffles, cereal, juice, coffee hot cocoa, and more. Overall friendly staff, ample parking and a good location.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$114
February	US$120
March	US$117
April	US$130
May	US$140
June	US$168
July	US$162
August	US$167
September	US$146
October	US$127
November	US$114
December	US$104

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8 $155	9 $138	10 $136	11 $134	12 $141
13 $137	14 $150	15 $163	16 $164	17 $201	18 $334	19
20 $169	21 $134	22 $150	23 $160	24 $143	25 $190	26 $180
27 $136	28 $160	29 $150	30 $150

Su	Mo	Tu	We	Th	Fr	Sa
				1 $150	2 $190	3 $190
4 $136	5 $130	6 $150	7 $172	8 $160	9 $190	10 $189
11 $133	12 $130	13 $140	14 $160	15 $140	16 $190	17 $190
18 $150	19 $140	20 $135	21 $155	22 $152	23 $180	24 $190
25 $130	26 $120	27 $140	28 $160	29 $130	30 $160	31 $190

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Monthly average prices

About this property

Location

Guest reviews

Very good

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What guests think

Property policies

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FAQs about Springhill Suites by Marriott Pueblo Downtown

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