Name: Alex Hotel and Suites Anchorage Airport
Address: 4615 Spenard Road, Spenard, Anchorage, Alaska, United States of America, Anchorage, Alaska, US
Price range: US$120–US$202 per night
Rating: 6.45

What guests think

Across recent reviews, Alex Hotel & Suites Anchorage Airport is praised for its convenient airport location and often-useful shuttle, but many guests report an aging property with inconsistent cleanliness, frequent maintenance problems, and a neighborhood that can feel rough.

Staff feedback is mixed, with plenty of friendly, accommodating comments alongside reports of rude or unresponsive front desk experiences. Rooms are generally large but dated, with recurring issues like weak or nonworking A/C or heat, thin curtains, and unreliable Wi-Fi. Breakfast is available and sometimes appreciated, though quality, variety, and hours are inconsistent. Overall, expect a basic, budget-minded overnight near the airport with tradeoffs in upkeep and comfort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Airport shuttle is widely used and generally helpful, though delays and communication lapses occur. Elevators are frequently out of service and the property feels dated; some guests appreciated a freezer for fish storage.

Related guest reviews

10

Michael

27 Jun 2024

·

Stayed 1 night

Great place to stay and they have a freezer for your fish

4

Jeffrey

30 Jul 2023

·

Stayed 1 night

Internet did not work anywhere - even in the lobby. Elevator was broken. Breakfast was pretty good.

4

Prashant

14 Aug 2023

·

Stayed 1 night

We have to carry 2 check in bag on 3rd floor as lift was not working from many days.

10

Davi

16 Aug 2025

·

Stayed 1 night

Easy check in. Room is spacious! Clean and comfortable. Shuttle service to airport was on time and helpful.

6

Nancy

19 Jul 2023

·

Stayed 2 nights

Spacious, clean room, but dated. We were on the third floor but the elevator was out of order for our full stay. Wi-Fi rarely worked in our room. Within walking distance of a few fast food and restaurants.

10

Deborah

10 Sept 2024

·

Stayed 1 night

Shuttle from airport was prompt

6

Matthew

16 Feb 2024

·

Stayed 1 night

I called fthe Alex Hotel requesting a shuttle to the hotel as soon as I landed, and was told ithat it was on its way and would be there shortly. After 45 minutes of countless unanswered calls to the hotel, the receptionist answering the phone told me that the driver never got the message and he was on his way. He arrived 30 minutes later, offering no apology or reason for the delay. When I arrived at the hotel, I stood at the front desk for 15 minutes, while the receptionist was on the phone, chatting it up with someone, before she acknowledged my presence and checked me in. The room was fine but no working thermostat to regulate the temperature. The continental breakfast was satisfying and the morning shuttle bus driver was present, available and ready to take me the airport at my request.

6

Janis

4 Aug 2024

·

Stayed 1 night

The shuttle is 24/7 for airport pickup. The breakfast has a waffle maker and hot and cold options I didn't like that I had to walk to a separate building after checking in and that the building was not locked at night The hotel seemed old and a little tired. I had no issues and the shuttle was available for a ride back to the airport. It is fine for a place to stay while connecting to a flight or ship

8

Jeffry

18 Jul 2023

·

Stayed 1 night

We stay at this property whenever flying in and out of Anchorage. I'm not sure I have ever seen the elevator in the 2nd building in working order. Otherwise the property is very clean, the staff is friendly, the free breakfast is good and plentiful. Above average hotel/motel.

8

anthony

10 Jul 2024

·

Stayed 1 night

Close to anc airport 24/7 shuttle. Has luggage cart available

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: multiple reviews cite dirty bathrooms, odors, stains, and occasional mold, while others report clean rooms and linens. Housekeeping and upkeep standards vary noticeably between buildings and stays.

Related guest reviews

2

Rick

20 Jun 2024

·

Stayed 1 night

Room was filthy, hair in the sink and shower.... gross

6

Alicia

31 Aug 2024

·

Stayed 1 night

The room was SO old and dated for the price we paid. It is disheartening to come into a room with splatters on the bathroom floor (!) to the point we didn't take our shoes off or shower at all. Gross.

2

Justin

25 Aug 2025

·

Stayed 2 nights

Looked nothing like the photos. Nasty and dated, needs a good cleaning, to put it nicely.

4

Jennifer

5 Sept 2024

·

Stayed 1 night

The property was dirty, and there was vomit in the parking lot. Our room was gross. What appeared to be blood or food was on the walls, lampshade, and picture above the bed. The bathroom light switch was so dirty I refused to touch it. We were given another room, which was better. However, allowing someone to enter a room that was the nastiest room I've ever walked into was enough to make me never stay again.

4

Atreya

1 Sept 2024

·

Stayed 1 night

room are not clean.

2

Lanai

10 Aug 2024

·

Stayed 2 nights

This place is an absolute nightmare!! It was beyond disgusting!! There was black mold all in the bathroom. Looked like it had throw up on the floor. The smell was horrific!!! It truly had a window air conditioner that’s was falling out. Stay away!!!

2

Kenneth

25 Jun 2025

·

Stayed 1 night

The room was dirty, carpet not even vacuumed, it smelled and we saw it was moldy when we had daylight. There was also a fight at 4:00 AM so is there any security? It cost almost $300 and we want our money back.

10

Tomas

22 Jul 2025

·

Stayed 2 nights

Is a very clean property not new but smells clean clean and staff is very nice

6

Biff

8 Sept 2024

·

Stayed 2 nights

Spotted a bed bug on curtain. Window outside had vomit from above. Bathroom was not clean.

8

Dawn

29 Aug 2025

·

Stayed 1 night

Property was clean. Beds were good.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally large but dated, with recurring issues such as weak or nonworking A/C or heat, thin or damaged blackout curtains that let in light, and occasional Wi-Fi or amenity shortfalls. Street noise affects some rooms.

Related guest reviews

10

Larry

18 Oct 2024

·

Stayed 1 night

I really liked being on the top floor with an excellent view of the Lake Hood small floatplane traffic.

8

Claudio

20 Sept 2024

·

Stayed 2 nights

I liked the closeness to Lake Hood. It was not very easy/straightforward to get the room to a pleasant temperature.

6

Phil

31 Jul 2024

·

Stayed 1 night

Old and outdated place with lots of wear. Hair dryer was broken no hand soap and lots of light come into the room with the curtains closed.

6

Chad

21 Oct 2024

·

Stayed 1 night

Room had an extra desk,two chairs and a microwave in the middle of the room with no wall space for it. Obviously they were put there for storage

4

Douglas

25 Sept 2024

·

Stayed 1 night

When I got to my room the temperature was 90 degrees. It took a while to get it cooled off. The wifi was bad and the smart tv had problem due to the wifi. I couldn't sign on to any streaming. My laptop would freeze while trying to watch Netflix. In today world wifi should be working.

6

Andrew

13 Jun 2025

·

Stayed 1 night

Bed was ok, bathroom was clean. Curtains would not close all the way so a lot of light came in, didn’t help with having an early flight the next morning.

6

Katy

15 Aug 2025

·

Stayed 1 night

Old and very run down. Florescent lights, grimy carpet kind of place. Loose, short curtains didn’t come close to blocking out summer nighttime sunlight. But staff was nice, it’s convenient to the airport, and bed was comfortable.

8

Claudio

25 Sept 2024

·

Stayed 1 night

Both the central heating/AC and the window mounted heating/AC were difficult to adjust, so the room was either too cold or too warm. During my second stay the room did not have as many electricity outlets as the first room, nor were they conveniently located. It is a pity that the promised views of Lake Hood are only available from the top floor.

8

Kenneth

22 May 2025

·

Stayed 1 night

Convenient motel to the airport. Relatively quiet for being so close to the airport. The window drapes needed attention - especially with the longer days of summer coming. The drapery hardware (tracks) prevented the drapes from closing completely. Otherwise, it was a comfortable room.

4

Kevin

25 May 2025

·

Stayed 1 night

No air conditioning in a hot dry room. Overpriced. Should be 90-130 total.

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AI-generated summary based on recent guest reviews

Service

Service is mixed: many guests praise friendly, helpful staff and shuttle drivers, but others report rude or unresponsive front desk, reservation mistakes, slow check-in, and inconsistent follow-through.

Related guest reviews

4

Michael

30 Jun 2024

·

Stayed 1 night

Very old hotel that is falling apart. The door to the room wasn’t tall enough for the frame, you could look through a 1/2” gap at the top. The bathroom door did not even close, it hit the frame. Mattress wasn’t too bad, the pillows were very hard. Everything is just old and worn, needs a total remodel. Staff was rude.

10

Robert

15 Jul 2025

·

Stayed 1 night

The property was clean and very comfortable, but the staff is far superior with a very helpful and cheerful effort to greet and take care of us/guests.

8

AnnaBelle

3 Sept 2024

·

Stayed 1 night

They reimbursed us because we had to take a Uber from the airport because their phone was out of order. The desk attendant was very helpful. The room was clean and adequate for an overnight and early flight. Restaurants were close and walkable for dinner. Left too early for breakfast. Transport to airport was good. Great value for the money!

2

Alyssa

27 Aug 2024

·

Stayed 1 night

The customer service was horrible, the lady at the front kept being so rude and snobby. Called the front and she was so rude and hung up on me as well. They need new people working there. I’ve stayed twice and they’ve been super rude.

6

Matthew

16 Feb 2024

·

Stayed 1 night

I called fthe Alex Hotel requesting a shuttle to the hotel as soon as I landed, and was told ithat it was on its way and would be there shortly. After 45 minutes of countless unanswered calls to the hotel, the receptionist answering the phone told me that the driver never got the message and he was on his way. He arrived 30 minutes later, offering no apology or reason for the delay. When I arrived at the hotel, I stood at the front desk for 15 minutes, while the receptionist was on the phone, chatting it up with someone, before she acknowledged my presence and checked me in. The room was fine but no working thermostat to regulate the temperature. The continental breakfast was satisfying and the morning shuttle bus driver was present, available and ready to take me the airport at my request.

8

Douglas

30 Jun 2024

·

Stayed 1 night

Front desk staff were accomodating, particularly a gent named John. He was tremendous.

4

Connie

17 Jun 2023

·

Stayed 1 night

Guy at the check-n desk obviously hates his job. Zero personality. Room was not clean, sheets had some sort of blood stains on them and it was all we could do to actually lay our heads on the pillows or, god forbid, get under the covers. Ewww. Elevator is sketch AF which is totally in-line with surrounding area and those who hang out randomly about the hotel. Would not recommend.

4

Julian

7 Sept 2025

·

Stayed 1 night

Poor front desk service

2

Karen

22 Aug 2025

·

Stayed 2 nights

I booked a room in April for two nights for August 18-20, with a king bed and a kitchenette. I even paid extra as compared to a room with just beds. When we arrived late in the evening, they said they have no such rooms. I showed them my receipt with the description along with a picture of the room I booked. The desk clerk was not helpful. The next morning I asked to talk to the owner/manager about getting a refund for the difference plus canceling my 2nd night. The desk clerk was not very helpful. She told me that I needed to cancel 48 hours in advance. I told her I would have had I know they did not have any kitchenettes. I asked why they advertised it. She was no help in reaching out to the owner/manager. She mentioned that he doesn’t keep regular hours. She didn’t know when he was coming. I ended up paying for another stay that had a kitchen. All in all, the shuttle service was good and the bed was comfortable. The rest of the hotel is in need of a remodel. The dining area floor was so sticky that it carried over to my room. The bathroom floor then became sticky. I had to clean the bottom of my shoes. I do not recommend staying at the Alex Hotel at this time.

8

Judi

26 Aug 2025

·

Stayed 3 nights

Had a good stay at the hotel. Would recommend it. Staff were particularly helpful & friendly.

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AI-generated summary based on recent guest reviews

Location

Very close to the airport and Lake Hood, with easy transport links, but several reviews note a rougher-feeling area and visible homelessness nearby. Works well for short airport stays.

Related guest reviews

8

John

13 Aug 2023

·

Stayed 1 night

Easy to access from airport.

10

Fernando

23 Jun 2025

·

Stayed 1 night

Good stay near the airport

6

George

6 Jul 2025

·

Stayed 1 night

Not the best neighborhood, but easy walk to sea plane area. Room was clean, but dated.

8

Linda

24 Jun 2025

·

Stayed 2 nights

The staff was very helpful. Good bed and pillows. The area was pretty iffy, as the building next door was being used for the homeless community.

8

David

22 May 2024

·

Stayed 1 night

It was nice for the area. Not the safest part of town but good as clean and staff was friendly enough. And nice and close to airport. Big plus for me 2 minutes away

8

Angela

17 Jul 2025

·

Stayed 1 night

This hotel is not far from the airport, affordable and great for a late night arrival, breakfast in the morning and then off to explore Alaska.

6

Susan

26 Aug 2025

·

Stayed 1 night

Convenient to airport but entrance was not prominent, check in area old. Staff was very helpful and efficient

8

Christine

23 Jul 2025

·

Stayed 1 night

It was near the airport

8

tuan

2 Jul 2024

·

Stayed 1 night

Very convenient from airport to downtown .

8

David

25 May 2023

·

Stayed 1 night

Great location near airport. Nice mountain views and friendly staff.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is provided and includes basic hot items, but quality, variety, and availability are mixed, and the service ends early for some travelers. On-site dining beyond breakfast is limited or inconsistently available.

Related guest reviews

8

Scott

23 Jul 2023

·

Stayed 2 nights

Rooms old but faily clean. Breakfast buffet was outstanding! Convenient location to airport and downtown Anchorage.

10

Avery

30 Jun 2025

·

Stayed 1 night

Really easy to check in and out. Room was clean. Loved the hot breakfast!

8

Patricia

15 Jul 2025

·

Stayed 1 night

Breakfast very good. Friendly staff. Quick convenient shuttle from airport.

6

Keith

19 Aug 2024

·

Stayed 1 night

Pretty run down facility…breakfast is largely inedible…

8

sanghee

20 Jun 2023

·

Stayed 1 night

Good location, close to downtown and bus stops. The free breakfast service was ok but it does not offer more than one paper plate/voucher nor let you take breakfast up to your room (inconvenient for families with children who need more sleep and can’t physically come down for breakfast)

6

Suzanne

6 Aug 2025

·

Stayed 1 night

Pretty basic, paper plates and little breakfast options and quality. Very nice staff Very efficient shuttle services

8

Holly

16 Jun 2025

·

Stayed 1 night

What we expected for the price. Great staff, friendly. Great shuttle transportation. Could have had more options for breakfast in the morning but they did have biscuits and gravy so i really cant complain.

10

Gloria

24 Aug 2025

·

Stayed 1 night

Have stayed many years here. Few people know their breakfast area also has a dinner menu starting around 4 pm. Very basic but Burgers and sandwiches were great and steak fries tasty and plentiful. Totally reasonable. Get your extras at buffet counter. Very homey! And not big $$$ like others in area!

8

Brent

10 Aug 2025

·

Stayed 1 night

The one thing I didn't like was that the breakfast was over too early. After an exhausting day we got up and went to breakfast but it was already put away. It ended at 9:00 AM. I liked that they stored our fish in their freezer until we needed to go to the airport even though we were a few hours after checkout. That customer service will get me coming back.

4

Thomas

10 Aug 2025

·

Stayed 1 night

The hotel was conveniently located to the airport, but the property needs to be updated. The breakfast was ok, nothing special.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$131
February	US$107
March	US$95
April	US$105
May	US$208
June	US$293
July	US$282
August	US$282
September	US$179
October	US$117
November	US$90
December	US$89

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $149
20 $134	21 $202	22 $201	23 $200	24 $199	25 $200	26 $149
27 $149	28 $201	29 $201	30 $202

Su	Mo	Tu	We	Th	Fr	Sa
				1 $170	2 $170	3 $170
4 $170	5 $169	6 $170	7 $171	8 $170	9 $170	10 $132
11 $170	12 $170	13 $171	14 $170	15 $170	16 $155	17 $156
18 $155	19 $155	20 $156	21 $155	22 $120	23 $155	24 $156
25 $157	26 $156	27 $156	28 $120	29 $156	30 $156	31 $121

Alex Hotel and Suites Anchorage Airport

Prices for Alex Hotel and Suites Anchorage Airport

Monthly average prices

About this property

Location

Room options

Junior Suite, 1 King Bed, Refrigerator & Microwave, Corner

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave

Deluxe Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Guest reviews of Alex Hotel and Suites Anchorage Airport

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Alex Hotel and Suites Anchorage Airport

Considering this hotel for your Anchorage trip?

Prices for upcoming dates