Name: Andaz London Liverpool Street, By Hyatt
Address: 40 Liverpool Street, London, England, United Kingdom, London, Greater London, GB
Price range: $305–$1,011 per night
Rating: 8.9

What guests think

Andaz London Liverpool Street, By Hyatt draws strong praise for its friendly staff and excellent breakfast, while its location beside Liverpool Street Station makes getting around easy for business and leisure travelers.

Some guests reported rooms not ready at check in, occasional privacy or billing lapses, and that the business‑district location feels far from major tourist sights. Rooms are often spacious and stylish, with a few reports of dark internal layouts, intermittent noise, and dated or maintenance issues in some suites and bathrooms. Overall, expect a polished, contemporary stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple on-site restaurants and complimentary in-room refreshments (including a minibar) are appreciated. Overall amenities receive positive feedback.

Related guest reviews

10

KIM HO

Jul 30, 2023

·

Stayed 3 nights

Reception was very helpful. I like the free mini bar in the room. The breakfast was great and has many choice. Just only the staff was a bit rude when we were ordering the breakfast. The hotel location is excellent as it’s just next to the train and tube stations.

10

Mashael

Feb 22, 2024

·

Stayed 4 nights

Absolutely love this hotel. It is the first time I stay at an Andaz hotel and will now try it elsewhere. The design is fun and modern. There are numerous restaurants onsite and a 24hr gym. The location is perfectly situated right next to liverpool station and you have numerous cafes, a tesco, a boots across the street. Above all else though, the staff is the heart of the hotel.

10

Sheryl

Dec 1, 2025

·

Stayed 1 night

The room was very good and spotless, Very spacious room and appreciated the mini bar. All staff were polite and helpful. Fantastic breakfast. Had a great nights sleep. Will definitely be going back.

8

Gladys

Sep 1, 2023

·

Stayed 6 nights

Lovely hotel, facilities, breakfast and daily complimentary drink offered.

10

Tony

May 6, 2024

·

Stayed 1 night

Excellent staff and facilities

10

Howard

Oct 31, 2023

·

Stayed 2 nights

Andaz London is a true 5-star property and the amenities reflect this level. I was greeted warmly and professionally upon arrival in the morning and did not expect a room to be ready that early, especially since I had made my reservations only 12 hours earlier the previous night. Our concierge, Rohan, at the front desk took very good care of everything and, moreover, when I returned to the room much later that day, found a very nice bttle of wine as a welcome gift. The dining options are quite good and welcoming. I recommend Andaz London with highest ratings.

10

Jane

Nov 8, 2025

·

Stayed 1 night

Staff very pleasant. Room clean but dark as it was an internal room. Breakfast was very nice and with a good selection. Really enjoyed the downstairs spaces.

10

Hend

Jan 2, 2024

·

Stayed 4 nights

Amazing experience. The amenities are great: minibar, coffee and pastries are complimentary. Staff is excellent: special thanks to Ryan, the duty manager on New Years Eve. My only complaint is the housekeeping overlooked cleaning our coffee mugs. 4 nights and they were never changed. I’m pretty sure they didn’t vacuum the floors as well but the bed and bathroom were clean. I’d still definitely stay there again.

10

Kwadwo

Sep 3, 2023

·

Stayed 3 nights

Excellent facility and respectful staff and service

8

muhammad

Feb 16, 2023

·

Stayed 4 nights

Luxury hotel in the heart of city of London with easy access to many top sites of London via nearby Liverpool station. Highly recommend this hotel to anyone that wants to have a comfortable stay in London. The hotel has many great restaurants from a cafe to a sushi place.

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Cleanliness

Rooms are generally very clean and well kept. Some guests reported issues such as lingering odors, flooded bathrooms, and occasional housekeeping oversights.

Related guest reviews

8

Brian

Jun 1, 2023

·

Stayed 6 nights

Overall positive experience. The location is really fantastic and is easily walkable to many places including the subway. The rooms were definitely much smaller than I anticipated and so correspondingly there aren't a lot of horizontal spaces to put things and not a lot of room for hanging things up - so plan to be living out of your suitcase. The bathroom was nice and surprisingly spacious, but water pressure and time-to-heat-up were lacking. The biggest challenge is the elevators which can be somewhat time consuming to use, both on the way up and the way down - so stay closer to ground floor if you're a stairs person. The rooftop area is pretty cool and has a fantastic view. Overall very positive experience for the price.

4

Jagvir

Apr 21, 2024

·

Stayed 1 night

As soon as got close to our room the area had a sewage smell but this smell was also present in our room. We thought it was temporary so we pressed on with our planned evening and upon our return we could still smell it, so we notified the front desk to which the lady said she will send an engineer to do something about it and will notify us once something had been done. It was already 11pm by this time and we had no call back from the front desk, after growing tired of waiting we went to sleep. In the morning we wanted to leave as quick as possible but to top it all off me and my wife both had like warm showered, much to our dismay.

10

Sheryl

Dec 1, 2025

·

Stayed 1 night

The room was very good and spotless, Very spacious room and appreciated the mini bar. All staff were polite and helpful. Fantastic breakfast. Had a great nights sleep. Will definitely be going back.

10

Robespierre

May 21, 2023

·

Stayed 1 night

If you're looking for a luxury hotel in London with exceptional service, the Andaz Hotel at Liverpool St should be at the top of your list. From the moment you step into the lobby, you'll be greeted with a warm welcome and outstanding service, thanks in no small part to the amazing staff, including Zaema, who went above and beyond to ensure a memorable stay. The hotel's rooms are pristine, with a modern and stylish design that is sure to impress. They are also kept immaculately clean, which is always a plus. In addition, the rooms have a pleasant fragrance that adds to the overall comfortable atmosphere of the hotel. One of the best features of the Andaz Hotel is its location, right next to Liverpool St Station, making it incredibly convenient for travelers. Whether you're in town for business or pleasure, you'll find that the hotel is ideally situated to explore all that London has to offer. Overall, the Andaz Hotel at Liverpool St is an exceptional hotel with outstanding service, beautiful rooms, a perfect location, and a special mention to Zaema for their exceptional hospitality. I highly recommend it to anyone looking for a luxurious stay in London.

10

Everett

Nov 28, 2025

·

Stayed 1 night

Overall a great stay. Clean and well appointed rooms. Excellent location.

10

Tiffany

Mar 31, 2024

·

Stayed 2 nights

We had a pleasant stay. The location is convenient. We were professionally welcomed by a hotel receptionist and he even surprised us with a sweet gift. Other receptionists and staff were friendly too, ready to help with their information. The hotel is nicely decorated. The room is neat and clean. There was a variety of food from different restaurants. We had room service which was well served. In general we were happy with our stay and highly recommend the hotel.

10

Jane

Nov 8, 2025

·

Stayed 1 night

Staff very pleasant. Room clean but dark as it was an internal room. Breakfast was very nice and with a good selection. Really enjoyed the downstairs spaces.

10

Georgina

Jul 20, 2025

·

Stayed 2 nights

The staff were so lovely when I checked in and when I passed any in the hall. Room was great, good space, very clean and the bed was so comfy!

6

Glen

Jun 12, 2024

·

Stayed 2 nights

Cold cold shower both days, a flooded bathroom and whilst a suite, it was very tired with dangerous flooring especially in the dark.

10

Hend

Jan 2, 2024

·

Stayed 4 nights

Amazing experience. The amenities are great: minibar, coffee and pastries are complimentary. Staff is excellent: special thanks to Ryan, the duty manager on New Years Eve. My only complaint is the housekeeping overlooked cleaning our coffee mugs. 4 nights and they were never changed. I’m pretty sure they didn’t vacuum the floors as well but the bed and bathroom were clean. I’d still definitely stay there again.

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Rooms

Rooms are often spacious and stylish with very comfortable beds. A minority mention dark internal layouts, intermittent noise, and dated or maintenance issues in some suites and bathrooms, plus limited workspace seating in certain rooms.

Related guest reviews

8

Brian

Jun 1, 2023

·

Stayed 6 nights

Overall positive experience. The location is really fantastic and is easily walkable to many places including the subway. The rooms were definitely much smaller than I anticipated and so correspondingly there aren't a lot of horizontal spaces to put things and not a lot of room for hanging things up - so plan to be living out of your suitcase. The bathroom was nice and surprisingly spacious, but water pressure and time-to-heat-up were lacking. The biggest challenge is the elevators which can be somewhat time consuming to use, both on the way up and the way down - so stay closer to ground floor if you're a stairs person. The rooftop area is pretty cool and has a fantastic view. Overall very positive experience for the price.

10

Donna

Aug 25, 2025

·

Stayed 1 night

Amazing stay! The hotel was in the perfect location! The comfiest bed and bed linen and the breakfast was superb!

10

Sheryl

Dec 1, 2025

·

Stayed 1 night

The room was very good and spotless, Very spacious room and appreciated the mini bar. All staff were polite and helpful. Fantastic breakfast. Had a great nights sleep. Will definitely be going back.

10

Louise

Jun 8, 2024

·

Stayed 1 night

Lovely welcome. Large, comfortable rooms, well soundproofed. Slept well

10

Lyndsay

Jul 11, 2025

·

Stayed 2 nights

Really wonderful stay. Rooms comfortable and large - service was fantastic

10

Georgia

Apr 14, 2025

·

Stayed 1 night

Wow this hotel has it all!! Fabulous staff made us feel very looked after, We stayed the night for my birthday in the Executive King room it was perfect with a cute little mini fridge, the room itself was very spacious, the bed was so comfortable, We were greeted with a welcome drink when we got to our room there was a bottle of Prosecco on ice to wish me a happy birthday, We are definitely returning to this hotel it’s the best with great attentive staff,

10

Jane

Nov 8, 2025

·

Stayed 1 night

Staff very pleasant. Room clean but dark as it was an internal room. Breakfast was very nice and with a good selection. Really enjoyed the downstairs spaces.

10

Lisa

Dec 5, 2022

·

Stayed 1 night

We stayed for 1 night in London to celebrate my husband's birthday and picked this hotel due to it's excellent reviews. It was an amazing hotel, we enjoyed a wonderful stay. The staff were so friendly and hospitable. Location is perfect, right near Liverpool Street Station. We were welcomed on arrival with a complimentary drink, as we waited a short while for our room to be prepared. Room was specular, very spacious with modern interiors, so quiet as well. My husband even received a complimentary bottle of fizz and birthday greeting from the hotel - so thoughtful! Thank you Andaz London for such a memorable experience - we will certainly be back!

6

Glen

Jun 12, 2024

·

Stayed 2 nights

Cold cold shower both days, a flooded bathroom and whilst a suite, it was very tired with dangerous flooring especially in the dark.

10

Deepanshu

Aug 15, 2024

·

Stayed 1 night

Good hotel, decent size rooms but lacks a good chair for work and taking calls

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Service

Service is widely praised for warmth and attentiveness, with helpful reception and thoughtful touches. Some guests reported rooms not ready at check-in, occasional privacy lapses, and billing or follow-up issues.

Related guest reviews

4

Sherry

Sep 17, 2023

·

Stayed 1 night

My host Sam was wonderful. However, from the moment I checked in, there were a number of mistakes like how I’m celebrating an anniversary when I’m not, and how I requested to have a baby cot in my room when I didn’t. Sam took the initiative to confirm those details with me and that’s when I told him that I did not make those requests. I thought it was well noted, however when I left my room for about 15 mins to step out to buy something, I returned and there was a baby cot in my room. Staff had entered my room without permission and placed the baby cot in there. I immediately called reception to have it removed. The next morning, a cleaner entered my room without any warning when I was partially undressed. She apologised immediately and said that the staff told her that the room was empty. This stay at Andaz was a big letdown, unfortunately.

10

Sheryl

Dec 1, 2025

·

Stayed 1 night

The room was very good and spotless, Very spacious room and appreciated the mini bar. All staff were polite and helpful. Fantastic breakfast. Had a great nights sleep. Will definitely be going back.

10

Vivienne

Jan 27, 2025

·

Stayed 4 nights

Lovely amenities, amazing central location (still very quiet in the evening) and extremely accommodating and friendly staff!

8

Dete

Mar 27, 2024

·

Stayed 1 night

Manager went beyond the call of duty to help me with a problem!

8

Oluwakemi

Jul 22, 2024

·

Stayed 1 night

Stay was ok. I was told I would be sent an invoice but none since despite several attempts to contact the hotel. My card has now been charged twice and I wi be disputing these charges as I dont know what I’m being charged for. Very upset by this!!!!!

10

Howard

Oct 31, 2023

·

Stayed 2 nights

Andaz London is a true 5-star property and the amenities reflect this level. I was greeted warmly and professionally upon arrival in the morning and did not expect a room to be ready that early, especially since I had made my reservations only 12 hours earlier the previous night. Our concierge, Rohan, at the front desk took very good care of everything and, moreover, when I returned to the room much later that day, found a very nice bttle of wine as a welcome gift. The dining options are quite good and welcoming. I recommend Andaz London with highest ratings.

10

VIJAY

Jun 16, 2023

·

Stayed 2 nights

Helpful reception staff. Wi-Fi was choppy but IT corrected issue.

8

Craig

Apr 30, 2025

·

Stayed 1 night

The check-in process wasn't great. Notifying the hotel in advance of arrival at 5pm and still not having the room ready at check-in was the only let down.

10

Lisa

Dec 5, 2022

·

Stayed 1 night

We stayed for 1 night in London to celebrate my husband's birthday and picked this hotel due to it's excellent reviews. It was an amazing hotel, we enjoyed a wonderful stay. The staff were so friendly and hospitable. Location is perfect, right near Liverpool Street Station. We were welcomed on arrival with a complimentary drink, as we waited a short while for our room to be prepared. Room was specular, very spacious with modern interiors, so quiet as well. My husband even received a complimentary bottle of fizz and birthday greeting from the hotel - so thoughtful! Thank you Andaz London for such a memorable experience - we will certainly be back!

6

Justine

Jun 29, 2025

·

Stayed 1 night

Lovely hotel, just check in was poor, room wasn’t ready even though it was past 3 - took another hour - they said they would email when ready and they didn’t - we needed to rush to get ready then

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Location

Excellent for transport with Liverpool Street Station next door and easy access to East London and beyond. Some found it far from major tourist or shopping areas and noted busy traffic nearby.

Related guest reviews

10

Donna

Aug 25, 2025

·

Stayed 1 night

Amazing stay! The hotel was in the perfect location! The comfiest bed and bed linen and the breakfast was superb!

10

Courtney

May 28, 2024

·

Stayed 2 nights

Sleek hotel right next to Liverpool station

10

Elena

May 6, 2024

·

Stayed 2 nights

Great location and staff

8

Sau Hing Lilian

Sep 30, 2023

·

Stayed 3 nights

Convenience location nearby Liverpool Street station.

10

Everett

Nov 28, 2025

·

Stayed 1 night

Overall a great stay. Clean and well appointed rooms. Excellent location.

10

Claire

Jun 28, 2024

·

Stayed 2 nights

Great weekend base right next to Liverpool Street.

10

Ido

Apr 22, 2024

·

Stayed 3 nights

Yelina who checked me in was the nicest and kindest . Perfect location for those who like east London / Shoreditch area and very convenient with the public transportation since it next to Liverpool Street station. Room was VERY specious and comfortable. I would definitely stay there again

4

Hye Jung

Jul 23, 2024

·

Stayed 5 nights

There is something wrong with the plumbing system in the hotel. Loud water pumping noises came from one of the walls in the room which kept me awake at night. The management changed the room for me but the toilet and faucet in the new room made hissing sounds whenever the water was turned on. The sound proofing of the room was poor as I could hear noises from the room above and next to my room.The hotel is located in the business district and not near the main tourist or shopping attractions. The traffic around the hotel was terrible with several road closures throughout the day. We did not find the hotel to be ideally located. Overall, I was rather disappointed with the hotel in terms of comfort and service.

10

Victor

Jan 27, 2025

·

Stayed 5 nights

Beautiful hotel and rooms but The location of the hotel is far from all tourist areas.

10

Robyn

Aug 1, 2025

·

Stayed 2 nights

I love this hotel. It’s close to major transport links, walkable, comfortable room, great breakfast buffet, and a wonderful, helpful staff.

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Dining

Breakfast consistently earns high praise for quality and variety, with buffet and à la carte options mentioned and sometimes included. Multiple on-site restaurants and room service are appreciated; one guest noted a brusque interaction at breakfast.

Related guest reviews

10

Donna

Aug 25, 2025

·

Stayed 1 night

Amazing stay! The hotel was in the perfect location! The comfiest bed and bed linen and the breakfast was superb!

10

KIM HO

Jul 30, 2023

·

Stayed 3 nights

Reception was very helpful. I like the free mini bar in the room. The breakfast was great and has many choice. Just only the staff was a bit rude when we were ordering the breakfast. The hotel location is excellent as it’s just next to the train and tube stations.

10

Sheryl

Dec 1, 2025

·

Stayed 1 night

The room was very good and spotless, Very spacious room and appreciated the mini bar. All staff were polite and helpful. Fantastic breakfast. Had a great nights sleep. Will definitely be going back.

10

Tiffany

Mar 31, 2024

·

Stayed 2 nights

We had a pleasant stay. The location is convenient. We were professionally welcomed by a hotel receptionist and he even surprised us with a sweet gift. Other receptionists and staff were friendly too, ready to help with their information. The hotel is nicely decorated. The room is neat and clean. There was a variety of food from different restaurants. We had room service which was well served. In general we were happy with our stay and highly recommend the hotel.

10

Ramandeep

Jun 6, 2023

·

Stayed 4 nights

Great vibe and great location. Breakfast was excellent as was the service.

10

Jane

Nov 8, 2025

·

Stayed 1 night

Staff very pleasant. Room clean but dark as it was an internal room. Breakfast was very nice and with a good selection. Really enjoyed the downstairs spaces.

10

Dirk

Nov 3, 2024

·

Stayed 3 nights

Delicious breakfast buffet

10

Ayesha

Aug 9, 2023

·

Stayed 3 nights

Very close to underground station and very easy to get around. They serve breakfast in two restaurants. One is a buffet and one is À la carte And it was included in our stay. We really enjoyed it all. Service was excellent as well. It’s a beautiful hotel and literally the train station is on the back side of building. We loved our stay here.

8

muhammad

Feb 16, 2023

·

Stayed 4 nights

Luxury hotel in the heart of city of London with easy access to many top sites of London via nearby Liverpool station. Highly recommend this hotel to anyone that wants to have a comfortable stay in London. The hotel has many great restaurants from a cafe to a sushi place.

8

Emilia

Jul 12, 2025

·

Stayed 2 nights

Hôtel was very accommodating with friendly staff. Clean and comfortable rooms. Best part was the amazing breakfast that is included. We had the buffet breakfast next door. So delicious!! Would book my stay here again.

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Month	Average price
January	$308
February	$394
March	$376
April	$399
May	$458
June	$529
July	$454
August	$334
September	$503
October	$475
November	$427
December	$385

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4 $442	5 $442
6 $305	7 $530	8 $1,011	9	10 $530	11 $442	12 $382
13 $442	14 $530	15	16	17 $530	18 $389	19 $382
20 $385	21 $530	22	23	24 $530	25 $420	26 $405
27 $433	28 $721	29	30 $776

Su	Mo	Tu	We	Th	Fr	Sa
				1 $721	2 $544	3 $470
4 $596	5 $717	6 $915	7	8 $646	9 $533	10 $596
11	12 $530	13 $729	14 $780	15 $530	16 $442	17 $380
18 $406	19 $530	20 $727	21 $776	22 $530	23 $331	24 $343
25 $328	26 $423	27 $390	28 $390	29 $354	30 $329	31 $345

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About this property

Location

Guest reviews

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Who stays here?

What guests think

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Check-in instructions

Good to know

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FAQs about Andaz London Liverpool Street, By Hyatt

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