Novotel London Excel
Avg. for September
Select dates to see prices and availability
Avg. for September
Monthly average prices
Nightly prices at Novotel London Excel average $137 in August, the cheapest month, and $284 in March, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $137 |
| February | $171 |
| March | $284 |
| April | $197 |
| May | $265 |
| June | $257 |
| July | $262 |
| August | $137 |
| September | $275 |
| October | $241 |
| November | $227 |
| December | $198 |
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Sep · $275
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Most expensive: March (~$284)
Cheapest: August (~$137)
About this property
Amenities
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Business amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in London? This hotel has 4532 square feet (421 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Dining
Enjoy international cuisine at Upper Deck, a brasserie which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 7:00 AM to 10 AM for a fee.
Rooms
Make yourself at home in one of the 257 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Location
With a stay at Novotel London ExCeL in London (Docklands), you'll be within a 5-minute walk of ExCeL Exhibition Centre and Royal Victoria Bridge. This hotel is 0.2 mi (0.4 km) from IFS Cloud Royal Docks Station and 0.3 mi (0.6 km) from The Crystal.
What's nearby
ExCeL Exhibition Centre(0.1 miles)
Royal Victoria Bridge(0.2 miles)
IFS Cloud Royal Docks Station(0.2 miles)
The Crystal(0.3 miles)
Thames Barrier Park(0.8 miles)
ISKCON Bhaktivedanta Manor(1 miles)
The Arena(2 miles)
IFS Cloud Greenwich Peninsula Station(2 miles)
River Thames(2.5 miles)
Thames Path(2.6 miles)
Greenwich Park(3 miles)
ABBA Arena(3.4 miles)
Cutty Sark(3.5 miles)
Queen Elizabeth Olympic Park(3.7 miles)
London Stadium(3.8 miles)
London City Airport (LCY)(2.3 miles)
Heathrow Airport (LHR)(63.7 miles)
Gatwick Airport (LGW)(49 miles)
Stansted Airport (STN)(34.9 miles)
London (SEN-Southend)(36.6 miles)
Parking
Restaurant
Non-Smoking Rooms
Room Service
Dry Cleaning
Housekeeping
Location
ExCeL Exhibition Centre (0.1 miles)
Royal Victoria Bridge (0.2 miles)
IFS Cloud Royal Docks Station (0.2 miles)
The Crystal (0.3 miles)
Thames Barrier Park (0.8 miles)
ISKCON Bhaktivedanta Manor (1 miles)
Guest reviews
Very good
Based on 2,515 verified reviews
Who stays here?
Business
24%
Couple
20%
Family
42%
Group
7%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
Novotel London Excel is praised for its convenient setting beside ExCeL with easy links to the Elizabeth line, DLR, and cable car to the O2, making it a handy base for events, airport access, and trips across Docklands.
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What guests think
Novotel London Excel is praised for its convenient setting beside ExCeL with easy links to the Elizabeth line, DLR, and cable car to the O2, making it a handy base for events, airport access, and trips across Docklands.
Many guests highlight friendly, accommodating service, with occasional upgrades and efficient check-in. Rooms are generally comfortable and modern with good views, but recurring complaints cite ineffective air conditioning or heating, limited sockets, occasional noise from City Airport, and awkward layouts with toilets separate from the bathroom. Cleanliness is mixed, and dining feedback varies from good breakfasts and terrace meals to crowded service, cold food, and high prices; bar staffing and on-site parking availability and fees also draw criticism. Best for event-goers who prioritise location and solid service over flawless rooms or amenities.
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AI-generated summary based on recent guest reviews
Facilities
Popular terrace/bar atmosphere and decent drink options, but the bar can be understaffed. Parking is limited, shared with the public, and pricey, with availability issues during ExCeL events; occasional access or evacuation frustrations reported.
Related guest reviews
Amanda
Dec 20, 2024
·
Stayed 1 night
Nikki
Dec 30, 2023
·
Stayed 2 nights
Martin
Oct 7, 2025
·
Stayed 3 nights
Ali
Jun 1, 2025
·
Stayed 2 nights
Reshma
Feb 21, 2025
·
Stayed 1 night
John
Apr 28, 2023
·
Stayed 1 night
Rebecca
Dec 24, 2022
·
Stayed 1 night
Jane
Jan 30, 2025
·
Stayed 1 night
Patrick
Sep 27, 2025
·
Stayed 1 night
Ali
Jun 1, 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Many guests find the hotel and rooms clean, but recurring reports note poor housekeeping and maintenance issues, including dusty or unclean bathrooms, drainage smells, and missed room preparation.
Related guest reviews
jamie
Nov 22, 2025
·
Stayed 1 night
Christopher
Jul 10, 2024
·
Stayed 2 nights
Zoran
Apr 7, 2024
·
Stayed 1 night
Trisha
Nov 28, 2024
·
Stayed 1 night
Timothy
Mar 22, 2025
·
Stayed 1 night
Lynn
Nov 3, 2025
·
Stayed 1 night
Kayvanna
Nov 1, 2024
·
Stayed 3 nights
Peter
Aug 31, 2025
·
Stayed 3 nights
Robert
Aug 25, 2025
·
Stayed 8 nights
Rainiar
May 9, 2023
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Rooms
Modern, generally comfortable rooms with some good views. Frequent complaints concern ineffective A/C or heating, some airport noise, limited plugs, and layouts with the toilet separate from the bathroom; sofa bed comfort varies.
Related guest reviews
Zhang
Jan 2, 2025
·
Stayed 1 night
George
May 18, 2025
·
Stayed 1 night
John
Feb 21, 2025
·
Stayed 6 nights
Jess
Jun 9, 2024
·
Stayed 1 night
Jari
Oct 28, 2025
·
Stayed 2 nights
Jenny
Aug 13, 2025
·
Stayed 1 night
Glen
Feb 5, 2025
·
Stayed 2 nights
Jonathan
Aug 26, 2024
·
Stayed 3 nights
Yukti
Jul 18, 2024
·
Stayed 2 nights
Imran
Feb 17, 2025
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Service
Service is often friendly and helpful, with occasional upgrades and early check-in. However, guests note intermittent slow or unresponsive service at reception, the bar, and breakfast.
Related guest reviews
Charmaine
Sep 15, 2025
·
Stayed 2 nights
BPSI
Jul 20, 2025
·
Stayed 3 nights
Ana
Dec 19, 2022
·
Stayed 19,344 nights
Adolphus
Sep 6, 2025
·
Stayed 1 night
Kate
Jan 15, 2023
·
Stayed 1 night
Reshma
Feb 21, 2025
·
Stayed 1 night
Jari
Oct 28, 2025
·
Stayed 2 nights
Lynn
Nov 3, 2025
·
Stayed 1 night
SARAH
Aug 14, 2025
·
Stayed 1 night
Imran
Feb 17, 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Exceptionally convenient for ExCeL with quick links via the Elizabeth line, DLR, and cable car to the O2; plenty is nearby. Some find it far for frequent central sightseeing, and light sleepers may notice aircraft noise.
Related guest reviews
David
Feb 18, 2024
·
Stayed 2 nights
Paul
Feb 27, 2025
·
Stayed 1 night
Nancy
Mar 18, 2025
·
Stayed 4 nights
Michelle
Mar 6, 2025
·
Stayed 1 night
Jenny
Aug 13, 2025
·
Stayed 1 night
Lynn
Nov 3, 2025
·
Stayed 1 night
Peter
Aug 31, 2025
·
Stayed 3 nights
Paula
Feb 21, 2023
·
Stayed 2 nights
Jason
Sep 19, 2023
·
Stayed 2 nights
Fatima
May 22, 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Feedback is mixed: some enjoy good breakfasts and restaurant meals, while others report crowded breakfast service, cold food, limited options, and high prices.
Related guest reviews
BPSI
Jul 20, 2025
·
Stayed 3 nights
steve
Nov 26, 2023
·
Stayed 2 nights
Nicholas
May 3, 2023
·
Stayed 1 night
Jane
Apr 19, 2025
·
Stayed 1 night
Nicola
Aug 23, 2024
·
Stayed 2 nights
SARAH
Aug 14, 2025
·
Stayed 1 night
Jane
Jan 30, 2025
·
Stayed 1 night
Lisa
May 4, 2024
·
Stayed 5 nights
Darren
Jul 3, 2023
·
Stayed 2 nights
Anthony
Aug 20, 2024
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Nina
Jul 28, 2026
·
Stayed 4 nights
Lelise
Jul 28, 2026
·
Stayed 2 nights
Kevin
Jul 25, 2026
·
Stayed 3 nights
Nicola
Jul 11, 2026
·
Stayed 1 night
Prateek
Jul 3, 2026
·
Stayed 3 nights
FAQs about Novotel London Excel
Is parking available at the property?
Self parking is available on-site for a fee of GBP 30 per night, which includes in/out privileges. Limited parking is offered, and reservations are not required.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available daily from 7:00 AM to 10:00 AM for a fee of approximately GBP 21.50 per person.
Does the property allow pets?
Pets are allowed at the property for a fee of GBP 15 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM to 5:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities, including public areas and bathrooms. Specific details about elevators and pool access features are not provided.
What is the location of the property in relation to key landmarks?
The hotel is located in Docklands, within a 5-minute walk of ExCeL Exhibition Centre and Royal Victoria Bridge. It is approximately 0.2 miles from IFS Cloud Royal Docks Station and 0.3 miles from The Crystal.
What are the policies for guests staying with children?
Up to 2 children aged 16 years old and younger can stay free when occupying the parent or guardian's room using existing bedding.
Have a question?
Instant AI responses are based on hotel information
Considering this hotel for your London trip?
What do room prices look like at Novotel London Excel in London right now?
Over the next 60–90 days, room rates at Novotel London Excel in London typically land around $136 a night for 2 guests, ranging from $94 to $487 on peak dates.
When is the quietest time to visit Novotel London Excel in London?
June is the quietest month for demand at Novotel London Excel in London, with activity dropping sharply after July and peaking in August. Visit in June for fewer crowds and easier access to nearby attractions.
Which month is cheapest to stay at Novotel London Excel in London?
January is the cheapest month to stay at Novotel London Excel in London, averaging $163 a night; March is the priciest at $338. January’s lower rates come even though June is the quietest month for crowds.
What’s the area like around Novotel London Excel — who is it good for?
Novotel London Excel in London sits by the ExCeL Exhibition Centre and Thames Barrier Park and is an easy trip to Greenwich Park and the Cutty Sark, making it a practical base for families and business travellers. The hotel also suits shoppers and guests seeking eco-friendly options in Greater London.
How does Novotel London Excel’s pricing compare with nearby hotels in London?
Novotel London Excel in London is cheaper than 11 of 17 comparable hotels nearby, while those peers typically run around $207 a night; the hotel’s own trailing median sits at $191.
How does the nightly price at Novotel London Excel in London compare to recent weeks?
The current price at Novotel London Excel in London is $294 per night for 2 guests, which is high for this hotel: about 80% above its $161 average over the last 60 days. Most nights over that period fell between $108 and $661.
Prices for upcoming dates
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-04: 262.08596353912355USD
- 2026-09-05: 282.3197699356079USD
- 2026-09-06: 181.13824317932128USD
- 2026-09-07: 102.49740367507934USD
- 2026-09-08: 193.83378413391114USD
- 2026-09-09: 301.57513806152343USD
- 2026-09-10: 554.5289106445313USD
- 2026-09-11: 590.9321950378418USD
- 2026-09-12: 637.7349594726562USD
- 2026-09-13: 566.6087516784668USD
- 2026-09-14: 251.2777891921997USD
- 2026-09-15: 230.22092279815672USD
- 2026-09-16: 243.915USD
- 2026-09-17: 118.46996935272216USD
- 2026-09-18: 118.05123492050171USD
- 2026-09-19: 154.93560355377198USD
- 2026-09-20: 101.0505USD
- 2026-09-21: 684.395584777832USD
- 2026-09-22: NO DATA
- 2026-09-23: NO DATA
- 2026-09-24: 176.548USD
- 2026-09-25: 120.28061273193359USD
- 2026-09-26: 141.94101214981077USD
- 2026-09-27: 95.95419189453125USD
- 2026-09-28: 151.3643667831421USD
- 2026-09-29: 333.8612438201904USD
- 2026-09-30: 243.26415520477295USD
- 2026-10-01: 113.5232706565857USD
- 2026-10-02: 105.1329413909912USD
- 2026-10-03: 226.48555255126954USD
- 2026-10-04: 258.1302953643799USD
- 2026-10-05: 639.7291608276367USD
- 2026-10-06: NO DATA
- 2026-10-07: NO DATA
- 2026-10-08: 199.15723127746583USD
- 2026-10-09: 131.09234941864014USD
- 2026-10-10: 145.2618483352661USD
- 2026-10-11: 97.566USD
- 2026-10-12: 103.37349999999999USD
- 2026-10-13: 363.79879289245605USD
- 2026-10-14: 362.53931968688966USD
- 2026-10-15: 114.9885USD
- 2026-10-16: 117.3115USD
- 2026-10-17: 155.77388768005372USD
- 2026-10-18: 117.3115USD
- 2026-10-19: 125.442USD
- 2026-10-20: 148.672USD
- 2026-10-21: 132.94474838256835USD
- 2026-10-22: 275.4655091781616USD
- 2026-10-23: 404.83173660278317USD
- 2026-10-24: 443.815537399292USD
- 2026-10-25: 166.11199268341065USD
- 2026-10-26: 99.889USD
- 2026-10-27: 118.95056620788574USD
- 2026-10-28: 116.2262092590332USD
- 2026-10-29: 104.06299884033203USD
- 2026-10-30: 119.95014811706542USD
- 2026-10-31: 131.94516647338867USD
- 2026-11-01: 134.94392106246949USD
- 2026-11-02: NO DATA
- 2026-11-03: NO DATA
- 2026-11-04: NO DATA
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for buffet breakfast: approximately GBP 21.50 per person
- Self parking fee: GBP 30 per night (in/out privileges)
- Pet fee: GBP 15 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Non-Smoking Rooms
Room Service
Dry Cleaning
Housekeeping
Services
Dry Cleaning
Housekeeping
Banquet Facilities
Safe-Deposit Box
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
24-Hour Front Desk
Activities
Outdoor Furniture
Terrace
Fitness Center (nearby)
General
Room Service
Restaurant
Non-Smoking Rooms
Breakfast in the Room
Family Room
Parking
Parking
Electric Car charging station
Parking (Limited)
Parking Onsite
Internet
Free Wi-Fi