Is parking available at the property?

Self parking is available on-site for a fee of USD 20 per day, which includes in/out privileges. Parking is limited.

Is breakfast offered at the hotel?

Breakfast is not specifically mentioned, but guests can grab a bite from the grocery/convenience store on-site. There is also a complimentary reception held on select days.

Does the hotel allow pets?

Pets are allowed at the property with a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in time is at 3:00 PM, and check-out time is at 11:00 AM. Early check-in and late check-out are available for a fee of USD 25, subject to availability.

What accessibility features does the hotel offer?

The property features accessible facilities, including step-free entrances and wheelchair-accessible public areas. Specific details on room accessibility are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is located in Downtown San Antonio, within a 15-minute walk of the Alamo and the San Antonio River. It is approximately 0.7 miles from the River Walk and 0.6 miles from the Henry B. González Convention Center.

Does the hotel have a swimming pool?

Yes, the property features an outdoor heated pool. The pool is seasonal and operational hours are not specified.

What are the hotel's policies for guests staying with children?

Up to 4 children aged 18 years and younger can stay free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

The hotel offers rollaway beds for a fee of USD 10.00 per night, subject to availability. Advance request or confirmation may be required.

Comfort Suites Alamo-River Walk - San Antonio Hotel

Average nightly price at Comfort Suites Alamo-River walk by month, last 12 months (USD)
Month	Average price
January	US$78
February	US$103
March	US$113
April	US$96
May	US$81
June	US$93
July	US$101
August	US$82
September	US$94
October	US$103
November	US$95
December	US$93

What guests think

At Comfort Suites Alamo-River walk, travelers often praise the friendly staff, decent breakfast, and proximity to the River Walk and Alamo, while many also report late-night noise from a nearby club, a rough surrounding area, and parking concerns.

Reviews frequently mention inconsistent cleanliness, moldy or damp odors, occasional pests, and dated rooms with malfunctioning fixtures, dim lighting, or broken TVs. Facilities can be hit-or-miss, with one elevator often down, the pool or hot tub sometimes closed, and EV chargers reportedly inoperable. Many guests still find rooms spacious and beds comfortable, but housekeeping and maintenance reliability vary. Overall, expect value-focused lodging with notable compromises in maintenance, noise, and surroundings.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities are uneven: guests report one elevator frequently out, the pool or hot tub occasionally closed, and EV chargers not working. Parking is under a freeway with an added fee, and several reviews note poor lighting or security.

Related guest reviews

4

Markeya

1 Nov 2025

·

Stayed 1 night

Hotel room did not match pictures, “covered” parking that is being charged $16.25 per night is under an overpass and has a homeless community under it, and cameras don’t work. The vehicles tail lights were stolen that parked near our truck.

2

Jazmin

9 Jul 2025

·

Stayed 1 night

The employees were nice, and hospitable. The property itself was horrible. When we arrived our keys didnt work. So they ended up giving us a pin to open the door instead. Then we went to the pool and the Hot Tub didn't work, no jets. It was hot.the little water fall in the pool and hot tub didnt work, false advertising. Then our room did not have hot water, the maintenance man couldn't fix it so they switched us rooms. In this room the tv need an attena to work. And the beds were horrible i didn't get a good rest is was so noisy with every move , even the smallest movement, very annoying and so uncomfortable. The wall paper was peeling of. It was so bad. Do not waste your money here. The employees were good and the breakfast was decent thats it. But its honestly not worth it. The pictures are way nicer than reality.

6

John

1 Aug 2023

·

Stayed 3 nights

The bathroom door would stick so was hard to open and close, and the a/c wasnt working well. This caused us to be hot and uncomfortable. The parking was subpar and extra parking was under a bridge that had no lighting and had glass everywhere from car windows being broken out ....

8

Raul

21 Jul 2023

·

Stayed 3 nights

Place was alright... we booked for 3 nights and the pool was out of service for the first two.. I would call ahead and make sure services are available.

4

Lety

1 Apr 2025

·

Stayed 4 nights

Watch out for hidden costs and penalties! The scrambled eggs served for breakfast are watery at the bottom making it soggy. One elevator has been out order for quite a while, so there’s only one functioning elevator.

2

Jeffrey

30 Oct 2024

·

Stayed 3 nights

When a property like Comfort Suites includes EV charging as one of their listed amenities don’t you think that they would have an obligation to keep those chargers in operating order? The EV chargers at this location have been non functional for years. How are they allowed to continue listing EV chargers if they have no intention of fixing them? People like my wife and I purposely book our stays at places with EV chargers and when they don’t work it causes us stress and difficulty. We feel as if we have been defrauded.

8

Rachel

11 Nov 2024

·

Stayed 2 nights

Hot tub was broken though, but night front desk attendant was very friendly and helpful

8

Domingo

25 Mar 2025

·

Stayed 3 nights

They surprise you with an $16 parking fee for every night once you get there. Room wasn't hot at night

6

Robert

18 Dec 2022

·

Stayed 19,343 nights

They Charge $15 to park a night in a sketchy parking lot. You will need to drive to go anywhere unless you want to walk through a homeless camp

8

Jeff

17 Nov 2024

·

Stayed 4 nights

My family stayed for a Band competition. We have stayed here several times over the years. Its convenient to the almo dome and river walk. They are both in walkkng distance. We like the spacious rooms, comfortable beds, the morning breakfast, fitness, and pool/spa. The staff was friendly and accomadating. What we have come to see is the property needs some improvements. The furniture is breaking down. The couch/ sleep sofa is the same from 10 years ago and is sagging- needs replacing. We had to switch rooms three times. There were carpet stains and broken lights fixture in the other rooms. The third room we stayed in had stains in the ceiling a airconditioner that leaked onto the carpet and soaked the carpet the entire time we were there the bathroom tub/shower filled up when showering and took a long time to drain out. I did share this with the hotel front desk. They did write it all down. The pool and spa turned green when we were there and we were not able to use the pool area- Which we were wanting to do. The elevators did not work when We checked in and we had to carry all our belongings up the stairs to the third floor. They eventually got one elevator working but the second one never worked during our entire stay. Years past we didn't have any issues but this stay leaves us think about choosing a different hotel option. It definitely needs some updating. Overall our stay was ok.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent, with recurring notes of mold or mildew odors, damp carpets, pests (roaches and occasional bed bugs), and missed or superficial housekeeping. Some guests did find their rooms clean.

Related guest reviews

4

Aviana

7 Sept 2025

·

Stayed 2 nights

The only positive I can say about my stay is the two front desk ladies were incredibly nice and helpful. Outside of that positive. The room had a very, very heavy mildew smell. To the point that made us coughing and congested. The floor by the ac unit was damp. The TV didnt work for most of our stay. The room was decently cleaned. Unfortunately the room was facing a place that had loud music playing all until 4 am. The Elevators weren't working properly either

2

Anthony

4 Oct 2024

·

Stayed 1 night

Bed bugs be carful

2

Holly

18 Dec 2024

·

Stayed 1 night

The hotel was dirty and old. It needs major updates. The carpet was all wet and soggy. The drains in the shower didn't drain properly. You can tell they do quick cleans because the room was dirty like dusty and grimy.

4

Celene

30 Nov 2025

·

Stayed 3 nights

Staff was amazing , breakfast delicious , the only downfall was how smelly the hallways was and the room, like it was moldy :( but evruthing else is great

4

Orlando

30 Oct 2024

·

Stayed 2 nights

There was roaches in the Room and restroom and sheets had stains there were hairs on the pillows and sheets and hairs in the tub toilet had mold

6

Veronica

1 Dec 2023

·

Stayed 3 nights

Good morning in my room we found cockroaches in the night. Another thing that I didn’t like is that during my stay. They went and put us clean bath towels but they left my room door open I don’t know for how many hours. When we got to the hotel we saw the door not completely open partially open the good thing it was that all my stuff were in my room. But the staff was very nicely with us.

4

Lori

4 May 2025

·

Stayed 1 night

Bugs in the room. Shower dirty. Iron did not work. Mood on the pull out sofa. Trash behind the couch.

2

Cheryl

5 Nov 2024

·

Stayed 5 nights

Room and lobby smelled moldy. In hallway wallpaper was peeling off and there was mold on the wall behind the wallpaper.

2

Esperanza

27 Apr 2025

·

Stayed 1 night

Check in time room wasn’t ready had to wait another hour. Rooms keys kept messing up had to go down repeatedly to get it fixed. Asked for a room with a pull out mattress didn’t get one, rooms weren’t properly cleaned, mattress were dirty and stained and wall paper falling off just not the place you wanna spend your money at for you and your family to enjoy. Will not be returning.

6

Rebecca

19 Jul 2025

·

Stayed 3 nights

PRO'S- the staff was very friendly. Everyone spoke to you but the manager. The pool was very nice and relaxing The breakfast was good and had alot of options CONS-the room wasnt clean Found old wendys paper behind light Wasnt vaccum in the general area urine still on the toilet when you put the lid down The room stunk realllllllyyyyyyy bad (had to buy a deodorizer) Our room key deactivated every day

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious with comfortable beds for some, but many describe dated furnishings, dim lighting, malfunctioning TVs, and noise from the highway or a nearby club; Wi-Fi can be unreliable.

Related guest reviews

4

Juan

3 Nov 2025

·

Stayed 1 night

Tv and remote were terrible. First, you had to stand right in front of tv in order to raise volume or change channel. Second, half of the channels did not work, it kept saying weak signal so you might just hear the audio only or nothing at all.

10

MARGARITA

30 May 2025

·

Stayed 5 nights

Everything was great but the lighting was not good it was low not enough light to see around or do my makeup

6

Keith

18 Apr 2023

·

Stayed 2 nights

Could really use an update , lightning way to dim in rooms, wifi was horrible.

4

MARISOL

19 Sept 2024

·

Stayed 3 nights

It was decent but in the ghetto. There's a bar right behind the hotel in which you hear the music all night. The tv never work the whole time I was there which was 4 days.

4

Louis

23 Oct 2024

·

Stayed 1 night

If you get a room facing the highway, be prepared for a loud evening. This seems to be a good extended stay hotel for the in-town construction worker, but not so much for business travel, Took 15 minutes for the water at 5:54AM to get hot, no place around the area to walk (or safe to walk) to for a coffee or a snack. Not a good business travel hotel.

8

Ramon

29 Oct 2023

·

Stayed 1 night

Rooms are big

6

Melissa

2 Apr 2024

·

Stayed 2 nights

Booked this hotel based on price and pictures. Price was great..the pictures were doctored so was very disappointed upon arrival. And there was a non-mentioned charge of $15 per day parking fee. Also, it is about a 12 minute walk to the Riverwalk. But the area this hotel is located in I would not want to walk around.The room was dimly lit even with the curtain open. The bed was comfortable and the water pressure in the shower was great(needs an upgrade to adjustable head). The pool and hot tub area is small and if there are children it is very noisy and crowded. It's clean and quiet and the staff is friendly and helpful. We won't stay again but for the time we were there it was ok.

6

Jillian

16 Nov 2023

·

Stayed 1 night

The carpet seemed dirty and it smelled slightly damp in our room. Outdated furniture.. bed was comfortable though.

4

Cordarius

20 May 2025

·

Stayed 1 night

Very noise

6

Anna

2 Sept 2025

·

Stayed 1 night

The furniture looks very old and worn out.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly and helpful across the hotel. However, guests report check-in delays, hard-to-find front desk staff at times, and occasional housekeeping lapses.

Related guest reviews

10

Autumn

14 Jul 2025

·

Stayed 3 nights

Excellent staff..

10

Sandra

10 Mar 2024

·

Stayed 2 nights

Everyone was so helpful and friendly. Any concerns we had they helped us right away. I would stay again on our next trip!!

10

Bud

12 Nov 2025

·

Stayed 1 night

Easy parking a little hard to get to motel. Staff was courteous and very helpful

8

Selina

24 Mar 2025

·

Stayed 3 nights

My only issue is everytime I stay here I wait a while at the front desk. No one is ever there when I check in. Other than that I really enjoy this hotel for my family.

8

Alfred

15 Jun 2025

·

Stayed 2 nights

The staff was extremely nice, kind, knowledgeable, and convenient!

10

Jessica

9 Sept 2025

·

Stayed 3 nights

The customer service was very helpful

10

Michelle

25 Mar 2025

·

Stayed 1 night

Really enjoyed our stay the staff was friendly as we walked in, host had just made a batch of cookies for the incoming guests so my kids enjoyed them.

10

Shannon

31 Mar 2024

·

Stayed 1 night

The facilities were great, but the defining factor for me was the great customer service I received from Mike and Osha. I checked in late and Mike took the time to help me find a place to eat and with directions. They were fantastic! The hotel was well maintained and clean. Easy access to everything.

10

Amber

15 Jul 2023

·

Stayed 1 night

Our stay was very good. The room was very clean as well as the rest of of the building . The front desk manager miss Patricia was very nice sweet lady . She did an amazing job from the time we checked in till we checked out.

10

Merari

5 Jun 2025

·

Stayed 1 night

Great Customer service

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient for reaching the River Walk and the Alamo, but several reviews describe a rough-feeling area with many homeless nearby and a very loud nightclub next door. It is not directly on the River Walk, and some find the walk uncomfortable at night.

Related guest reviews

6

Alejandrina

7 Sept 2025

·

Stayed 2 nights

Good but full of homeless outside the hotel

4

Bill

6 Nov 2025

·

Stayed 2 nights

Staff was excellent but the area is unsafe. Both tail lights from our truck was stolen overnight. Many transient/homeless around.

10

Israel

25 Mar 2025

·

Stayed 2 nights

It was nice staying there everything was close by walking distance

8

Deanna

19 Mar 2024

·

Stayed 3 nights

Check-in staff gave us a room/room key that was still being cleaned. Had to stand in the hall and wait for housekeeping to finish cleaning it. There is a venue next door that apparently has an outside stage and a band started playing at 11pm and didn't stop for a couple of hours (poolside of the hotel). There were a lot of homeless people in the area harassing drivers at the traffic light and stop sign intersections. I would not consider the Riverwalk as walkable from this hotel.

8

Ana

13 Jul 2025

·

Stayed 1 night

It’s close to the church, Riverwalk, lots of restaurants, and the Alamo

10

Jesus

13 Nov 2025

·

Stayed 1 night

Love this hotel !! Great breakfast good location near riverwalk

10

Paul

28 Jul 2024

·

Stayed 4 nights

Great location, close to the river walk. Great friendly staff.

10

Lacee

30 Jul 2023

·

Stayed 2 nights

The hotel was nice and convenient to the river walk for a nice price. The only thing was our bedroom was right by a club that had very loud music all night long.

6

bether

7 Nov 2024

·

Stayed 5 nights

There is a disco inches from this property that BLASTS club music until 2am fri sat sun. The hotel says they "can't do anything about it". They said their solution is to supply guests with ear plugs but unforch they were "out" during my stay. Lol. Only one elevator works. Strong mildew smells entire hotel entire city. Just outside hotel numerous homeless, one carrying a mechete, high on meth during my visit.

4

David

14 Dec 2022

·

Stayed 3 nights

We selected this hotel because of its proximity to the River Walk. The hotel is actually about 4 blocks from the River Walk. I don't mind the walk, but this hotel is located in a very seedy area of town. You have to walk under an overpass with many vagrants asking you for money to get to and from the River Walk. I didn't feel safe passing through at night so we ended up having to get an Uber. Then you also have to pay $15 per night to park your car under the overpass. I would not stay here again due to its location.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is often described as good with solid variety, though some guests mention bland eggs, items running out, and limited seating. Overall, feedback is positive but inconsistent.

Related guest reviews

8

Deb

21 Oct 2024

·

Stayed 1 night

It was nice. Breakfast wasn't so good. Eggs were tasteless. Ran out of coffee. No bananas.

6

Elizabeth

6 Nov 2024

·

Stayed 2 nights

On our second day, the breakfast area ran out of yogurt and cream cheese.

10

Amani

2 Jun 2024

·

Stayed 2 nights

Definitely needs updating, old ac units keep the floors moldy smelling, the rooms are a bit too warm and humid. Over all the rooms were clean. Towels are nice and thick. The breakfast in the morning is great as far as selection. They do need some different coffee creamers to choose from. Staff is absolutely wonderful. Elias printed some papers for my work for me, he also caught us on our way in to bring me a set of extra bed linens for my children without being asked. We paid a very small fee for a late check out due to my work letting out later than anticipated I didn’t have to worry about 5 of my children and my husband who has cancer sitting in a car until I was released. They are empathetic and try their absolute best to cater to your needs for sure. Elias also offered me Coffe while I was working at 3am. Music from venue next door was loud and made it weird to sleep through. You honestly have to choose your battles with this hotel. There are great aspects and not so great ones but I will say we did not have a horrible stay.

4

Celene

30 Nov 2025

·

Stayed 3 nights

Staff was amazing , breakfast delicious , the only downfall was how smelly the hallways was and the room, like it was moldy :( but evruthing else is great

8

Tommy

16 Apr 2025

·

Stayed 1 night

Great hotel clean and breakfast was very good

8

Tobias

17 Oct 2023

·

Stayed 3 nights

Great complimentary breakfast

10

Jesus

13 Nov 2025

·

Stayed 1 night

Love this hotel !! Great breakfast good location near riverwalk

10

Jada

22 Sept 2024

·

Stayed 2 nights

Everyone was very friendly. The breakfast was good for hotel breakfast. Security helped keep things safe around the property.

6

William

8 May 2025

·

Stayed 1 night

Toilet never stopped running, light switches were hanging off, AC barely worked and the rooms are very noisy. The property put us across from another guest that had a noisy, noisy dog. Very disruptive. They also charge extra fees that are not noted when booking. So even though we spent $160 on the room, we had to pay another $116 for a security fee and parking. Honestly, if i knew we had to pay for parking, i would not have booked with this facility. Breakfast was not impressive, very limited seating. The pizza place they let advertise there is absolutely atrocious. Do not order from there. The best part was the staff. They were friendly.

8

Jessica Mary

20 Mar 2023

·

Stayed 2 nights

It was good, breakfast great, service excellent!

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $137	4 $97	5 $81	6 $137	7 $120
8 $89	9 $118	10 $175	11 $147	12 $94	13 $99	14 $108
15 $85	16 $90	17 $89	18 $90	19 $90	20 $110	21 $108
22 $89	23 $89	24 $86	25 $89	26 $88	27 $105	28 $107
29 $92	30 $94

Su	Mo	Tu	We	Th	Fr	Sa
		1 $91	2 $91	3 $91	4 $129	5 $129
6 $86	7 $155	8 $160	9 $146	10 $151	11 $156	12 $143
13 $87	14 $87	15 $90	16 $115	17 $146	18 $172	19 $168
20 $103	21 $92	22 $91	23 $94	24 $94	25 $129	26 $126
27 $104	28 $108	29 $102	30 $116	31 $172

Comfort Suites Alamo-River walk

Prices for Comfort Suites Alamo-River walk

Monthly average prices

About this property

Location

Room options

Suite, 1 Queen Bed with Sofa Bed, Accessible

Suite, 1 King Bed, Accessible

Suite, 1 King Bed with Sofa Bed

Suite, 2 Queen Beds, Accessible

Suite, Multiple Beds

Suite, Multiple Beds, Accessible

Guest reviews of Comfort Suites Alamo-River walk

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Comfort Suites Alamo-River walk

Prices for upcoming dates