WoodSpring Suites Lancaster North

I’d highly recommend staying here the staff is super friendly and helpful the rooms actually get cleaned! There’s a laundry room onsite which is pretty convenient and it’s cheap to use.

I would give this hotel zero stars if I could. After driving 7 hours with my son, we arrived to check in only to be told that our reservation had been canceled because the hotel was overbooked. The worst part? No one bothered to call, email, or text us beforehand. We found out only after standing at the front desk, exhausted from the drive. Because of their complete lack of professionalism, we were left scrambling to find another place to stay at the last minute. The only hotel available cost three times what we had originally planned to pay. Thank goodness I had a credit card, or my son and I could have been left without a place to sleep. As if that wasn’t bad enough, it took two weeks and multiple follow-ups just to get my refund processed. Overbooking happens, but failing to notify paying guests until they arrive is completely unacceptable. This experience caused unnecessary stress, extra expense, and ruined the start of our trip. I would never attempt to stay here again and would strongly recommend others book elsewhere if they don’t want to risk being left without a room.

It was a pretty new hotel so everything was great. Only complaints are that I wish they had a hair dryer in the room. We stayed 3 days with a toddler who dropped food on the floor. There was no housekeeping while we were there, which would be ok if they had a broom in the room available for use to sweep up her crumbs. We loved staying though and would definitely stay again.

Rooms clean but noisy. People walking around on floor above you is so loud that it makes it hard to sleep. Can hear people talking in next room. Windows not soundproof enough if you are on the highway side. You'll hear trucks all night.

I can tell that the facility was just recently built within the last year or so, because when you use Google Maps it doesn’t show the actual place, just the land mark. Also, the appliances were brand new so that was telling. Anyway, I booked through a third party and one of the staff members was literally trying to make me pay again, for a room that I had already paid for. Talking to that guy was really frustrating, but then a young lady settled the dispute. The walls are pretty thin so just pray that you have decent neighbors. Also, they allow pets so be prepared to hear a bunch of barking at random times throughout the day and night! I won’t be staying there again because I own a dog, but I hate other ppls pets because they treat them like ppl instead of animals, and the problem with that is that they’re not firm with their training! Dogs have to be trained especially if you’re bringing them to a hotel! So yeah, I do not stay where dogs are allowed and again I have a dog and he’s very much loved, so loved that he’s properly trained and I still wouldn’t bring him to a hotel! Other than that. Decent place, give it about 2 years and it’ll probably suck!