Name: Courtyard Memphis Germantown
Address: 7750 Wolf River Boulevard, Germantown, Memphis, Tennessee, United States of America, Memphis, Tennessee, US
Price range: US$151–US$302 per night
Rating: 8.05

What guests think

At Courtyard Memphis Germantown, travelers frequently praise the friendly staff, generally clean rooms, and a safe, convenient Germantown location, while noting ongoing renovations that sometimes cause noise or close amenities and inconsistent housekeeping during longer stays.

Room experiences vary: some modern and comfortable, others affected by AC controls that don't cool well, intermittent TV or phone issues, small layouts, or refrigerators that struggle to stay cold. On-site dining is paid rather than complimentary, and several guests felt breakfast was limited or high priced, though a few were satisfied with the bistro offerings. Expect a straightforward stay; confirm your must-have amenities and meal preferences before booking.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Renovations caused disruptions including pool closures and a temporarily closed gym; some construction noise was reported. Parking was generally easy, and a nature trail behind the property was appreciated.

Related guest reviews

10

Sandy

16 Sept 2024

·

Stayed 3 nights

great location. Nice clean rooms. We also loved the great workout room and heated pool. Those were definitely a plus!

4

Donna

4 Apr 2023

·

Stayed 1 night

The staff was very helpful at the front desk. The hotel was under renovation and overall was very dirty. The pool was also closed and we were not aware of this at the time the reservation was made.

8

Yogesh

19 Nov 2024

·

Stayed 2 nights

It served our purpose, it was clean. Parking was plentiful.

8

Nicholas

23 Sept 2024

·

Stayed 1 night

Construction

10

Cornelio

21 Mar 2024

·

Stayed 7 nights

Great location, close to many shops and places to eat. They are remodeling the entire hotel so it can get noisy. Overall it was a great stay!

8

Thomas

19 Dec 2022

·

Stayed 19,340 nights

Great location. Hotel undergoing construction

10

Jeanne

21 May 2025

·

Stayed 1 night

Great neighborhood, beautiful nature walk behind the hotel. Very clean property and friendly staff.

6

Lori

7 Jan 2024

·

Stayed 2 nights

The hotel is under interior renovations; I know it needs to be done some time but still. Indoor pool closed was closed. Coffee maker in the room didn’t work but was replaced the next day. Not their fault, but street construction was also taking place; barrels everywhere and difficult to see entrance. Staff was excellent and couldn’t have been more friendly. Bed was comfortable and room was very clean.

4

Dick

15 Mar 2025

·

Stayed 2 nights

The indoor pool was inoperable and the gym Was closed due to water leak. I chose this hotel because of the advertised amenities that were unavailable. The front desk staff was pleasant and helpful, hotel was clean but as I was only there two nights my room was never cleaned. Is the common at this hotel?.

10

Sara

20 Mar 2023

·

Stayed 1 night

The only complaints would be that the pricing for the breakfast was a little high. The pool/ hot tub was closed and we were not made aware of this when booking. And the shower took a long time to get warm, and never really got hot.

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Cleanliness

Many guests found the hotel and rooms clean, with several praising overall upkeep. Others reported issues such as pests, dirty spots or smells, wet carpet, and inconsistent mid-stay housekeeping or poorly made beds.

Related guest reviews

10

Jason

28 Jul 2024

·

Stayed 1 night

Very clean and comfortable!

10

Lori

30 Nov 2024

·

Stayed 7 nights

Clean and comfortable hotel in a safe and quiet area.

10

Janice

7 Nov 2024

·

Stayed 3 nights

Very clean and had amazing staff.

8

Elizabeth

14 Sept 2025

·

Stayed 1 night

Very helpful and friendly staff. Safe area and clean rooms.

8

Glenda

22 Sept 2024

·

Stayed 3 nights

The staff was extremely friendly and helpful. I did find a large roach in the shower.

10

Tadarius

23 Oct 2024

·

Stayed 1 night

I love the cleanliness and the staff was very friendly!!! I enjoyed my stay!

10

Jeanne

21 May 2025

·

Stayed 1 night

Great neighborhood, beautiful nature walk behind the hotel. Very clean property and friendly staff.

6

Marsha

15 Apr 2023

·

Stayed 1 night

Breakfast area was very dirty.. counters and tables never wiped down

6

Dale

14 May 2025

·

Stayed 1 night

Monday morning staff outstanding. Late Sunday staff not the friendliest person. Tough shift to work. Was going to ask a question but person was talking on her cell phone and did not acknowledge that I could ask the question. Monday morning staff answered my question. There were crumbs on furniture and the area around the toilet paper was dirty.

6

Jon

19 May 2024

·

Stayed 2 nights

Ants in room

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Rooms

Recently renovated or modern rooms are generally comfortable and quiet, but several guests experienced AC that did not cool well and intermittent TV or phone problems. Some found rooms small or awkwardly laid out, noisy during renovations, or with refrigerators that did not get cold.

Related guest reviews

8

Denise

21 Oct 2023

·

Stayed 1 night

The room was to small for the size of the beds and furniture. Very little space to move around especially after you got your luggage in the room. AC had to be on or off. Thermostat didnot work properly. Refrigerator would not get cold enough and to small could not put very much in it. Mattresses were way to hard. No clocks in the room. Sofa bed had no sheets on it. Just a small blanket. The room was certainly not worth the amount charged for it. I have stayed in many Courtyard by Marriot hotels. They were always very nice. This one was terrible. Denise Larson

8

Logan

19 Jul 2025

·

Stayed 1 night

AC wasn't great

6

Loucie

11 Jul 2023

·

Stayed 1 night

Room and bathrooms nice and clean, tv or remote to tv was not working properly

6

Sara

23 Jul 2023

·

Stayed 1 night

Property was noisy and a little run down

10

Mark

16 Aug 2025

·

Stayed 1 night

Everything was great! The only comment would be that the very small refrigerator didn’t get too cold.

10

Susan

22 Jun 2025

·

Stayed 1 night

This is the best Courtyard we have ever stayed at! It was amazing! Clean, quiet, and modern and the ladies at the front desk were all SO nice! They even let us check in a little early due to the fact that we would be in the middle of ballgames during check in time. Absolutely wonderful…we will definitely stay here again!

10

Stacy

19 May 2025

·

Stayed 2 nights

Staff was great! The only thing not great was the AC. The temp in the room was set at 74 and when we changed it to 69 it would automatically go back to 74 after awhile.

4

KEVONDA

31 Aug 2024

·

Stayed 2 nights

The power was out for 5 hours so no air in August for 5 hours! The locks on the doors didn’t work or jammed. The phone in our room did not work and then they move my family to another room and that phone didn’t work nor did the shower function properly. I honestly gave up because I was already exhausted. The staff was great but they should honestly shut that location down until everything is fixed and fixed properly. I have never had an experience like this in my life. BTW the fire department showed up the next morning due to something burning in the kitchen and setting the fire alarm off. Horrible.

2

Kevin

11 Jun 2023

·

Stayed 1 night

We did not have a good experience. The carpet in our room was wet. I’m assuming from a leak. Our tv was not working. The electricity went off 2 times. We switched rooms. The shower was clogged in new room. I spent way to much money to have these issues. I would not go back and do not reccomend.

6

Lori

7 Jan 2024

·

Stayed 2 nights

The hotel is under interior renovations; I know it needs to be done some time but still. Indoor pool closed was closed. Coffee maker in the room didn’t work but was replaced the next day. Not their fault, but street construction was also taking place; barrels everywhere and difficult to see entrance. Staff was excellent and couldn’t have been more friendly. Bed was comfortable and room was very clean.

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Service

Staff were widely praised as friendly, efficient, and accommodating, with helpful front-desk support and occasional early check-in. A few reported lapses such as long check-in delays, misassigned rooms, or unhelpful responses during outages or issues.

Related guest reviews

2

Cody

22 Jul 2023

·

Stayed 1 night

We had someone come into our room in the middle of the night and our keys didn’t work the next morning, so they gave our room away in the middle of the night.

10

Rodney

22 Jun 2024

·

Stayed 4 nights

Your staff is very efficient, friendly and kind.

10

Julia

31 Aug 2025

·

Stayed 2 nights

The staff were very courteous and attentive.

10

Janice O

11 Jul 2024

·

Stayed 1 night

Friendliness of staff, very nice accommodations. Would stay again

10

David P

7 Aug 2023

·

Stayed 1 night

front desk staff is excellent, helpful and professional. Very efficient

2

Amna

7 Sept 2024

·

Stayed 3 nights

Property lost electricity for a full day. That day was hot and no AC. Staff was unhelpful. The room I was staying in was right next to construction and the ice machine meaning there was a lot of noise. Horrible customer service

10

Sandra

1 Jul 2024

·

Stayed 1 night

Last minute reservation. Easy check in. Excellent and personable employee at the desk.

10

Travis

7 Jul 2023

·

Staff was very friendly, room was clean and the area felt very safe

2

Greg

11 Apr 2024

·

Stayed 1 night

They gave our room away and checked in others while we were standing there. Put us in a different hotel away from rest of team. Terrible experience

6

Ivy

20 Feb 2024

·

Stayed 1 night

Even though I was the only guest at the front desk and had booked ahead, it took me more than 30 min to get my room. As a weary traveler, I book ahead to avoid staff scrambling to find a room. When I finally got the key card to my room, it did not work. The staff did not believe me and made me walk back with her again to check. I had to wait even more while she struggled to find a room. This is definitely not the Marriott experience.

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Location

Safe, quiet Germantown setting close to restaurants, shops, and medical facilities, with easy access to major roads. Some noted nearby road construction and a parking lot that felt a bit sketchy at night.

Related guest reviews

10

David

22 Apr 2023

·

Stayed 4 nights

From the moment we entered the hotel we were impressed with the welcoming professionalism of the staff, the prompt service, the bistro style gathering area and cafe menu. Our room was spacious, clean, quiet and comfortable. The close proximity to the green line for walking was such a plus. The suburban location close to the medical district had dozens of tempting restaurants from which to choose. We enjoyed ourselves so much we stayed another night!

8

Clair

22 Sept 2024

·

Stayed 1 night

Good location. Good parking as we had a truck and trailer. SAFE.

10

Matthew

16 Aug 2025

·

Stayed 1 night

Was a nice property in a safe area. Germantown was gorgeous. Would stay here again.

8

Wanda

18 Aug 2025

·

Stayed 2 nights

It was nicely located to lots of places to eat and shop.

8

Debbie

13 Aug 2023

·

Stayed 2 nights

Great location & friendly staff

10

Ali

29 Jul 2023

·

Stayed 1 night

Miss Donna and Lakeesha at the front desk were so nice and helpful. Very welcoming staff. Parking lot was sketchy. Lighting ok but not great. Needs paved. Bigger sign to tell where the hotel is. There was a guy refinishing his pickup truck ( sanding the paint and other stuff) in a handicapped spot in front of the hotel all night which was also creepy. Rooms were great. Hottest water I've experienced in hotels!

10

Cornelio

21 Mar 2024

·

Stayed 7 nights

Great location, close to many shops and places to eat. They are remodeling the entire hotel so it can get noisy. Overall it was a great stay!

10

Judson

22 Jun 2024

·

Stayed 4 nights

Access to roads was blocked during utility construction but the traffic lights helped greatly.

10

Jeanne

21 May 2025

·

Stayed 1 night

Great neighborhood, beautiful nature walk behind the hotel. Very clean property and friendly staff.

10

Jason

5 Feb 2025

·

Stayed 1 night

Location perfect for visiting my mother

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Dining

No complimentary breakfast; on-site options are paid and some guests found them limited or pricey, though a few enjoyed the bistro. Several also noted a lack of on-site dining options.

Related guest reviews

10

paula

1 Oct 2023

·

Stayed 1 night

Wish they had a complimentary breakfast. Thanks for early check in:) very nice room!

10

Diana

7 Jun 2024

·

Stayed 1 night

Our stay was amazing. Could not have asked for a better place to stay. Paid for the breakfast and was not disappointed.

10

David

22 Apr 2023

·

Stayed 4 nights

From the moment we entered the hotel we were impressed with the welcoming professionalism of the staff, the prompt service, the bistro style gathering area and cafe menu. Our room was spacious, clean, quiet and comfortable. The close proximity to the green line for walking was such a plus. The suburban location close to the medical district had dozens of tempting restaurants from which to choose. We enjoyed ourselves so much we stayed another night!

10

charles timothy

30 Jan 2023

·

Stayed 4 nights

The front desk staff were fantastic. They went above and beyond to make our stay enjoyable. The dining area/options were lacking - very high priced for the value.

2

Roshen

3 Feb 2025

·

Stayed 2 nights

No breakfast ...no dining options ...really made.a.huge mistake booking this hotel!

10

Kelvin

12 Feb 2024

·

Stayed 2 nights

No complimentary breakfast, just water!!! Other than that, excellent property.

6

Alex

1 Sept 2025

·

Stayed 3 nights

Spent three nights and room was not cleaned once although front desk staff told us rooms were cleaned every other day. Between no room cleaning and only paid breakfast, this stacks up as a just ok hotel.

6

Marsha

15 Apr 2023

·

Stayed 1 night

Breakfast area was very dirty.. counters and tables never wiped down

6

Daniel

23 Feb 2023

·

Stayed 2 nights

I liked that it was simple. Nothing too fancy. I didn’t like that there wasn’t continental breakfast but that may not be within the scope of that hotel and I guess I get that. The tv didn’t work and the shower hot water was Luke warm. The iron didn’t work. Not to be complaining but I am giving this feedback so the leadership knows where to improve. You haven’t lost a customer, but these things do need to be fixed. Also, in light of the continental bfast, I’m prolly going to find another hotel that does offer it because I feel I can get same or cheaper price for the same quality of experience while still maintaining bfast. In my uneducated opinion, if you’re going to offer a bfast you have to pay for, you need to be an upscale hotel.

10

Sara

20 Mar 2023

·

Stayed 1 night

The only complaints would be that the pricing for the breakfast was a little high. The pool/ hot tub was closed and we were not made aware of this when booking. And the shower took a long time to get warm, and never really got hot.

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Month	Average price
January	US$146
February	US$212
March	US$151
April	US$166
May	US$154
June	US$143
July	US$170
August	US$183
September	US$144
October	US$171
November	US$174
December	US$146

Su	Mo	Tu	We	Th	Fr	Sa
				1 $156	2 $151	3 $156
4 $166	5 $267	6	7 $231	8 $155	9 $155	10 $153
11 $152	12 $206	13 $226	14 $226	15 $156	16 $152	17 $156
18 $180	19 $206	20 $237	21 $226	22 $186	23 $190	24 $246
25 $186	26 $206	27 $226	28 $226	29 $186	30 $186	31 $183

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $237	17 $156	18 $151	19 $151
20 $151	21 $160	22 $302	23	24 $196	25	26 $211
27 $155	28 $211	29 $226	30 $226

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Monthly average prices

About this property

Location

Room options

Room, 1 King Bed with Sofa Bed, Hearing Accessible

Room, 2 Queen Beds, Hearing Accessible

Room, 1 King Bed, Mobility Accessible (Hearing Accessible)

Room, 1 King Bed

Room, 2 Queen Beds

Room, Multiple Beds

Room, 1 King Bed, Mobility Accessible (Accessible Bathtub)

Room, 1 King Bed with Sofa Bed

Suite, 1 Bedroom

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Courtyard Memphis Germantown

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