Name: Banyan Tree Mayakoba
Address: Carretera Federal Chetumal Puerto Juarez, Playa del Carmen, Quintana Roo, Mexico, Playa del Carmen, Quintana Roo, Mexico
Rating: 9.2

Guest reviews

9.2

Superb

Based on 1,000 verified reviews

Who stays here?

Business

4%

Couple

65%

Family

21%

Group

7%

Solo

1%

What guests think

AI-generated summary based on recent guest reviews

At Banyan Tree Mayakoba, guests consistently praise the beautiful, nature-filled setting and spacious private villas with pools, along with warm, attentive service, while noting that onsite dining is very expensive and the large, spread-out property requires bikes or shuttles.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Cristina

17 Apr 2026

·

Stayed 2 nights

Loved our stay, the property is beautiful, the staff was amazing!

4

Kristina

3 Mar 2026

·

Stayed 4 nights

Unfortunately the ocean view was blocked by bushes. They said these bushes were part of the ecology. That said the beach chairs, which did not have covers and were not the same height, were not high wnough to see over the bushes. It really makes no sense to pay for a private ocean view that is not as good as the public view.

10

Steve

25 Feb 2026

·

Stayed 5 nights

Staff are incredible!

8

Kim

23 Jan 2026

·

Stayed 2 nights

Excellent all around price high for what we needed

10

Mohamed Ali

14 Jan 2026

·

Stayed 3 nights

Best resort I stayed at in Mexico

Carretera Federal Chetumal Puerto Juarez, Playa del Carmen, Quintana Roo, Mexico

Location

Located in Playa del Carmen, Banyan Tree Mayakoba is by the ocean, within a 15-minute drive of El Camaleón Mayakoba Golf Course and Quinta Avenida. This beach hotel is 11.7 mi (18.9 km) from Xcaret Eco Theme Park.

El Camaleón Mayakoba Golf Course(1.3 Miles)

Chun-Zumbul (diving site)(1.6 Miles)

Gran Coyote Golf(2.2 Miles)

Playa Xcalacoco(3 Miles)

Tres Rios Ecopark(3.6 Miles)

28 de Julio Square(4.4 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free valet parking is available on-site.

Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee of approximately USD 56.8 for adults and USD 28.4 for children.

Pets are allowed with a fee of USD 60 per pet, per stay. Service animals are exempt from fees.

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Airport shuttle services are available; details on pricing and arrangements can be obtained by contacting the property directly.

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas.

The property is located in Playa del Carmen, within a 15-minute drive of El Camaleón Mayakoba Golf Course and Quinta Avenida, and is 11.7 miles from Xcaret Eco Theme Park.

Yes, there is an outdoor swimming pool available. The pool is operational year-round.

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The property does not specify the availability of extra beds or cribs. Guests are encouraged to contact the property directly for any specific requests regarding additional bedding.

Banyan Tree Mayakoba

Amenities

Property description

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