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Grand Velas Riviera Maya - All Inclusive - Image 1
Grand Velas Riviera Maya - All Inclusive - Room
Grand Velas Riviera Maya - All Inclusive - Room
Grand Velas Riviera Maya - All Inclusive - View from room
Grand Velas Riviera Maya - All Inclusive - Pool

Grand Velas Riviera Maya - All Inclusive


Amenities

  • Parking

  • Airport shuttle

  • Restaurant

  • Swimming pool

  • Business Center

  • Room Service

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Property description

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, a fitness center, and karaoke. This property also features compl...
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Grand Velas Riviera Maya - All Inclusive, guests frequently highlight attentive service, standout dining, and immaculate, lush grounds, while noting recurring drawbacks including a rocky, seaweed-prone beach, occasional slow poolside service, and frustrations with reservations or management handling specific issues.

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Facilities

Great

Cleanliness

Clean

Rooms

Luxury

Service

Attentive

Location

Beachfront

Dining

Mixed

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10

Beth

IAN-logo

3 Mar 2026

·

Stayed 4 nights

Gracias Grand Velas for making this trip relaxing, enjoyable, and truly memorable. My husband and I visited for a long weekend (but not quite long enough!) for my 40th birthday. We had private transportation to and from the resort which made traveling from the US seamless and stressful-free. When we arrived, we were immediately impressed with the beauty of this resort. Set in a tropical jungle oasis right along the beach of Riviera Maya, we took in the views of the lush green landscapes and bright purple flowers that lined the verandas. We also had the opportunity to see many of the local wildlife. After arriving in the lobby, we were introduced to our personal concierge Diana Lopez, who took great care of all our needs from check-in to check-out. By messaging through WhatsApp, she was able to confirm our dinner reservations and inform us of various activities within the resort each day we were there. We spent our mornings on the beach, afternoons by the Grand Class pool, and evenings in the various restaurants this resort has to offer. Each meal was memorable in its own way. We had the pleasure of dining at Frida (shout out to Ariel who not only made amazing food and drink recommendations but was also very entertaining), Chaka, Cocina de Autor (a Michelin star restaurant), and Lucca. The staff at each location truly made you feel like you were their top priority and went above and beyond to provide you with an exceptional experience. We will be back!
Gracias Grand Velas for making this trip relaxing, enjoyable, and truly memorable. My husband and I visited for a long weekend (but not quite long enough!) for my 40th birthday. We had private transportation to and from the resort which made traveling from the US seamless and stressful-free. When we arrived, we were immediately impressed with the beauty of this resort. Set in a tropical jungle oasis right along the beach of Riviera Maya, we took in the views of the lush green landscapes and bright purple flowers that lined the verandas. We also had the opportunity to see many of the local wildlife. After arriving in the lobby, we were introduced to our personal concierge Diana Lopez, who took great care of all our needs from check-in to check-out. By messaging through WhatsApp, she was able to confirm our dinner reservations and inform us of various activities within the resort each day we were there. We spent our mornings on the beach, afternoons by the Grand Class pool, and evenings in the various restaurants this resort has to offer. Each meal was memorable in its own way. We had the pleasure of dining at Frida (shout out to Ariel who not only made amazing food and drink recommendations but was also very entertaining), Chaka, Cocina de Autor (a Michelin star restaurant), and Lucca. The staff at each location truly made you feel like you were their top priority and went above and beyond to provide you with an exceptional experience. We will be back!

10

Scott

EXP-logo

17 Jan 2026

·

Stayed 3 nights

Great location, amazing staff and food is fantastic.
Great location, amazing staff and food is fantastic.

8

Conor

IAN-logo

9 Jan 2026

·

Stayed 3 nights

Overall excellent. Very relaxing. Food of a high quality by all inclusive standards. Some knocks being the spa was hilariously expensive, and some of the housekeeping lacked thoroughness. Would return if looking for a relaxing break.
Overall excellent. Very relaxing. Food of a high quality by all inclusive standards. Some knocks being the spa was hilariously expensive, and some of the housekeeping lacked thoroughness. Would return if looking for a relaxing break.

10

Jose

EXP-logo

21 Dec 2025

·

Stayed 5 nights

Cleanest, most luxurious, most respectful staff in Cancun
Cleanest, most luxurious, most respectful staff in Cancun

10

Marichelle

EXP-logo

16 Dec 2025

·

Stayed 5 nights

Best place in Mexico
Best place in Mexico

Carretera Cancun Tulum Km 62, Playa del Carmen, Quintana Roo, Mexico

Location

A stay at Grand Velas Riviera Maya - All Inclusive places you in the heart of Playa del Carmen, a short 8-minute drive from El Camaleón Mayakoba Golf Course. This all-inclusive property is 6.4 mi (10.3 km) from Playa del Carmen Main Beach and 7.2 mi (11.5 km) from Maroma Beach.

Playa Xcalacoco(1.2 Miles)

Chun-Zumbul (diving site)(1.3 Miles)

Tres Rios Ecopark(2.3 Miles)

Punta Esmeralda Beach(2.9 Miles)

Gran Coyote Golf(2.9 Miles)

El Camaleón Mayakoba Golf Course(3 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 23:59

Before 12:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Yes, free valet parking is available on-site.


A complimentary buffet breakfast is served daily from 7:00 AM to noon.


No pets and no service animals are allowed at this property.


Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early check-in is available for a fee, subject to availability, and late check-out incurs a fee of USD 65, also subject to availability.


Yes, airport shuttle services are available. Guests can arrange transfers through the property.

The property features limited wheelchair accessibility, including elevators and step-free entrances. Accessible facilities are available in public areas and some guest rooms.


The property is located in the heart of Playa del Carmen, approximately 6.4 miles (10.3 km) from Quinta Avenida and Playa del Carmen Main Beach, and a short 8-minute drive from El Camaleón Mayakoba Golf Course.


Yes, the property features 3 outdoor swimming pools, including a children's pool and an infinity pool. The pools are available year-round.


Children are allowed at the property. Guests should check specific room policies regarding the minimum age for free stays.


The property does not specify the availability of extra beds or cribs. Guests are encouraged to make inquiries regarding specific needs prior to arrival.


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