Is parking available at the hotel?

Yes, self-parking is available on-site for a fee of GBP 19.00 per day. Parking is uncovered and limited, and a reservation is not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available for a fee of approximately GBP 18.95 per person. Breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:30 AM.

What are the check-in and check-out times?

Check-in time is from 3:00 PM, and check-out time is until 12:00 PM. Late check-out may be available for a fee of GBP 20, subject to availability.

What accessibility features are available for guests with disabilities?

The hotel offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility may need to be confirmed directly with the property.

Where is the hotel located in relation to key landmarks?

The hotel is located in Ealing, London, within a 10-minute drive of Wembley Stadium and OVO Arena Wembley. It is approximately 5.7 miles from Kensington High Street and 6.4 miles from Hyde Park.

What are the policies for children staying at the hotel?

Up to 2 children aged 12 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Stay at Crowne Plaza London Ealing - 4 Star Hotel

Average nightly price at Crowne Plaza London Ealing by IHG by month, last 12 months (USD)
Month	Average price
January	$105
February	$116
March	$126
April	$138
May	$160
June	$213
July	$209
August	$156
September	$183
October	$141
November	$134
December	$142

What guests think

At Crowne Plaza London Ealing by IHG, travellers consistently praise the friendly, attentive staff and handy Hanger Lane transport links, while noting generally clean, comfortable rooms that can feel dated, with occasional maintenance, Wi‑Fi and air‑conditioning issues.

The location is convenient for Wembley and central London, but the immediate area feels run-down to some, and road-facing rooms can be noisy. Breakfast is frequently described as good with helpful staff, though availability and restaurant hours can be inconsistent and some meals disappoint. On-site parking exists but is limited and expensive; the bar is popular yet may close early. Expect a practical, well-connected stay with standout service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking is available but limited and costly; several guests found the car park small or undergoing works. The bar is liked, though it sometimes closes early; there are reports of the main restaurant being closed at night.

Related guest reviews

10

Salem

May 11, 2025

·

Stayed 1 night

Very nice hotel. Convenient parking and location for attending Wembley events

8

Gillian

May 18, 2023

·

Stayed 1 night

Car park is quite small and £18 per night to park is a bit steep

8

Phil

Apr 19, 2024

·

Stayed 1 night

Not the most attractive of locations but the hotel staff were all excellent and the rooms v clean and comfortable. Bar team attentive and housekeeping helpful and courteous. Car park is undergoing attention but get past that and it's a valued spot.

10

Lynne

Oct 20, 2025

·

Stayed 3 nights

Bar was great! Met several interesting people.

8

Jane

Apr 5, 2023

·

Stayed 2 nights

Main restaurant not open at night

10

MIQDAD

Mar 25, 2024

·

Stayed 2 nights

Very convenient for me especially there is a charging point. Close to underground and amenities

10

MINMING

May 28, 2023

·

Stayed 4 nights

Super good service. Nice food with reasonable price. Soundproof Windows (Two layers).

10

Sherri

Aug 6, 2025

·

Stayed 2 nights

Really nice hotel. It was easy to park and it’s right on the Hanger Lane tube station. The room was clean and comfortable, the breakfast selection was really good. We were told breakfast was until 10.30 but we went down late one morning (so our own fault) and it was being cleared away at 10.15, just something to be mindful of. Would stay again, lovely weekend spent there.

4

Sebastian

Jun 18, 2025

·

Stayed 6 nights

Parking is ludicrously expensive, £19 a night when the price was not exactly low in the first place. On top of this the parking was limited so you spend the money on the parking without guarantee of having a parking spot Sunday morning the police were at the hotel which blocked me in and meant i could not get to work on time. I understand this is a situation that could not be avoided but there was no effort to address this when raised with staff and was also quite alarming to see this at what i thought would be a secure hotel Upon checking my room on leaving i noticed there was rubbish under the bed from the previous occupier of the room. I notified staff on the desk when checking out but this was not met with any real apologies or actions that filled me with confidence that they cared

8

Nicola

Aug 4, 2024

·

Stayed 2 nights

The staff are all lovely and friendly. Disappointing that the bar shuts so early when a lot of people use this hotel to attend concerts. Breakfast range is good and vegan options available. You can't change air con at night so it got fairly hot and uncomfortable.

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Cleanliness

Rooms and public areas are generally clean, with many praising tidy, comfortable spaces. Occasional lapses were noted, including dust, rubbish left behind, and bathroom upkeep issues.

Related guest reviews

8

Desmond

Nov 24, 2024

·

Stayed 1 night

The rooms were clean and the beds were comfy.

10

Kimberley

Jun 16, 2025

·

Stayed 1 night

My stay at crown plaza was good, the room was clean the bed very comfy and staff friendly. 10 out 10 from me

10

Eugene

Dec 7, 2024

·

Stayed 3 nights

Clean and comfortable rooms.

6

Justin

Oct 4, 2024

·

Stayed 1 night

Great looking room and a good size but a little dusty probably due to the air con and high traffic conditions outside. The staff there was really friendly and helpful. Plenty of towels and actually had a fridge that works

10

Patrick

May 6, 2025

·

Stayed 1 night

We had a fantastic stay at The Crowne Plaza Ealing. The bedroom was very clean and welcoming. The public areas inc, The Bar/Restaurant were spotless. Food and Staff (Eric, Britten & Pedro). Excellent.

10

David

Aug 27, 2025

·

Stayed 1 night

Clean and tidy hotel. Very friendly staff at checkin, breakfast and departure. All deserve a mention, especially Sujata and Paprya. Breakfast was well cooked and well presented. Nothing to complain about which made for a great experience.

4

Sebastian

Jun 18, 2025

·

Stayed 6 nights

Parking is ludicrously expensive, £19 a night when the price was not exactly low in the first place. On top of this the parking was limited so you spend the money on the parking without guarantee of having a parking spot Sunday morning the police were at the hotel which blocked me in and meant i could not get to work on time. I understand this is a situation that could not be avoided but there was no effort to address this when raised with staff and was also quite alarming to see this at what i thought would be a secure hotel Upon checking my room on leaving i noticed there was rubbish under the bed from the previous occupier of the room. I notified staff on the desk when checking out but this was not met with any real apologies or actions that filled me with confidence that they cared

4

Sarah

Jul 26, 2024

·

Stayed 1 night

Slow service at reception, hotel in need of a good refurb. Bathroom looking a little grubby & tired. Location close to Wembley is the only good thing going for it

8

Jennifer

Nov 11, 2024

·

Stayed 1 night

Comfy beds, clean rooms and hotel, very quiet considering its location. Friendly staff. But: both rooms has sinks which were cracked and blocked.

6

Mark

Jan 15, 2023

·

Stayed 2 nights

The room wasn't unclean but it hadn't been properly cleaned, the shower gell was empty and the mirror in the bathroom was dirty. There was only one tea bag in the tea boat and its packet had been opened

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Rooms

Rooms are comfortable and often quiet, though decor can feel dated and some features show wear. Common issues include small beds or TVs, plumbing and AC faults, road noise in some rooms, and spotty Wi‑Fi.

Related guest reviews

4

Pamela

Jun 21, 2023

·

Stayed 7 nights

I stayed only 1 night , the air conditioner was not working, the lights over the beds were not working. I canceled the remaining days and I haven’t gotten a refund yet. It’s been 9 days. I had to ask for a receipt and the person at the front desk was not friendly at all,

6

Gerard

Jul 4, 2024

·

Stayed 1 night

We had 3 rooms. All rooms looked tired and in need of updating. One room had a broken bedside shade 210 and dad to get maintenance to check the toilet. one room which looked over a flat roof on the ground floor 024 had unlocked windows which couldn't be locked from inside but could be opened from the outside which was a safety issue and security issue plus a noisy fan outside making it hard to sleep. For a 4 star hotel and for the cost per room was overpriced.

10

Jane

Oct 24, 2025

·

Stayed 1 night

A peaceful night and comfortable room. Great reception who genuinely seemed to care. Quiet and I'd stay again if the need arose.

8

Paul

Jul 26, 2025

·

Stayed 11 nights

We spent 11 days here and loved the staff, breakfast was excellent and Pedro and Sadie were amazingly helpful and super friendly. From the moment we checked in until the day we left all front counter, dining room and cleaning staff were terrific. The only negatives were with the rooms - bed was too small - only a double and really should be a Queen as a minimum. TV was very small, needs an upgrade. Toilet wouldn't flush - pressure very low. Very close (3 min walk) to Hanger Lane tube station (central line) so you're in Marble Arch/Oxford St in about 9 stops - 20 minutes. Will definately stay there again. Good value for money.

8

Tracey

Sep 20, 2024

·

Stayed 2 nights

The room was decent, comfy bed, clean. Only thing that let it down was the slow draining bath plug do you stood in water while you showered. The breakfast was good.

8

Olamide

Oct 2, 2024

·

Stayed 3 nights

My room was facing the road and noisy at night

10

Sherri

Aug 6, 2025

·

Stayed 2 nights

Really nice hotel. It was easy to park and it’s right on the Hanger Lane tube station. The room was clean and comfortable, the breakfast selection was really good. We were told breakfast was until 10.30 but we went down late one morning (so our own fault) and it was being cleared away at 10.15, just something to be mindful of. Would stay again, lovely weekend spent there.

6

Damian

Mar 24, 2024

·

Stayed 1 night

We booked this hotel as we were wathching england at Wembley that evening. Location wise the hotel is ideal for this as it was a short taxi ride away. Overall the hotel itself is not bad but not great either. The family room we booked for myself, son and brother was a great size with plenty of space for all of us so thumbs up on that, however the furnishings in the room are very tired and some of the decor needs attention for example stains on the walls and peeling wallpaper. The bathroom facilities were great, we had a bath and seperate shower. The main bed was comfortable and blankets provided adequate HOWEVER, the pull out sofa bed was horendous! Not only was the mattress the thickness of a sheet of paper, when we pulled the bed out the sheet/mattress protector had a nasty looking yellow stain on it, and the mattress itself was covered in stains. Also we was not provided with and blankets or pillows for the pull out bed. We immediately informed reception and to there credit they came up within a couple of minutes and changed the stained sheet with a clean one as well as providing us with bedding. My brother who "slept" on it said it was the worst nights sleep he had ever had. The buffet breakfast was very nice and restaurant very comfortable. Overall the hotel represented ok value for money however i probably would not return until its given a refresh

8

Jennifer

Nov 11, 2024

·

Stayed 1 night

Comfy beds, clean rooms and hotel, very quiet considering its location. Friendly staff. But: both rooms has sinks which were cracked and blocked.

6

Vishal

Aug 6, 2024

·

Stayed 1 night

The overall stay was satisfactory but the biggest disappointment was that the WiFi didn’t work in the room and there was nothing watchable on the tv. I called the reception and they said that maintenance will come tomorrow at 9am in the morning. 1 Star for not being able to resolve the minor issue then.

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Service

Staff across reception, restaurant and housekeeping are widely praised for friendliness and helpfulness. However, several guests reported slow or confusing check-in, billing/refund problems, and inconsistent follow-up on issues.

Related guest reviews

8

Robert

Dec 22, 2023

·

Stayed 3 nights

Staff at breakfast time were excellent and couldn’t do enough for you. Had to pay a £50 deposit that was actually taken out of my bank account and a week later still hadn’t been returned, still trying to get it refunded back to me.

8

Ian

Jun 26, 2025

·

Stayed 1 night

Reception staff impossible to understand and tried to double charge, ridiculously expensive in the first place, but comfortable enough

8

Sarah

Mar 8, 2025

·

Stayed 1 night

Staff very helpful, room clean and comfortable. Food delicious.

10

Jane

Oct 24, 2025

·

Stayed 1 night

A peaceful night and comfortable room. Great reception who genuinely seemed to care. Quiet and I'd stay again if the need arose.

10

Laura

Dec 2, 2023

·

Stayed 1 night

Thank you so much to Josh on reception for being so fantastic on check in. We really appreciate your help when we asked for a twin room rather than a double. The room itself was spotless, the bar was lovely, and I got a really good nights sleep.

2

Tracey

Jul 13, 2024

·

Stayed 2 nights

Staff was terrible. Took money out my account for breakfast i didnt have . Took ages for a refund the. Took the money out again and still no refund. Staff really unhelpful. Would never go back

8

Paul

Jul 26, 2025

·

Stayed 11 nights

We spent 11 days here and loved the staff, breakfast was excellent and Pedro and Sadie were amazingly helpful and super friendly. From the moment we checked in until the day we left all front counter, dining room and cleaning staff were terrific. The only negatives were with the rooms - bed was too small - only a double and really should be a Queen as a minimum. TV was very small, needs an upgrade. Toilet wouldn't flush - pressure very low. Very close (3 min walk) to Hanger Lane tube station (central line) so you're in Marble Arch/Oxford St in about 9 stops - 20 minutes. Will definately stay there again. Good value for money.

6

neil

Jun 27, 2025

·

Stayed 1 night

Slow check in sat and waited 45 mins so not in til 3.45. Little thing like the plug leaked in bath so couldn’t get one

6

LISA

Oct 21, 2024

·

Stayed 4 nights

The bar staff was very kind and welcoming. The front desk at arrival was not most considerate. Had to change rooms 2 times before getting what i adked for the first time. I felt as if the receptionist was not trying to accommodate my requests. The trainee was kind the next day.

10

David

Aug 27, 2025

·

Stayed 1 night

Clean and tidy hotel. Very friendly staff at checkin, breakfast and departure. All deserve a mention, especially Sujata and Paprya. Breakfast was well cooked and well presented. Nothing to complain about which made for a great experience.

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Location

Right by Hanger Lane tube, offering fast links to central London, Wembley and Heathrow. The immediate area feels run-down to some and traffic can cause noise for road-facing rooms.

Related guest reviews

10

Margarete

Dec 3, 2023

·

Stayed 4 nights

If you are planning a trip to London, I can thoroughly recommend a stay at the Crowne Plaza London Ealing. Because it is located out of the city centre, it is considerably cheaper than similar four-star hotels located more centrally. However, the Hanger Lane tube station is a three-minute walk away and a regular Central Line service takes you straight to the heart of London in 30 minutes. The rooms are clean and spacious, the staff are friendly and helpful, breakfast is plentiful and evening meals are pretty good as well. All in all, it is great value for money!

8

Jacqueline

Aug 24, 2024

·

Stayed 1 night

Easy to find on the tube. Close enough to Wembley that we were able to walk back in about an hour - although I’m pleased there were a few of us as it was a bit sketchy in areas. Nice room - as expected. Breakfast was fine - standard hotel breakfast. The negative feeling about the hotel came after when I realised I left a dress in the wardrobe. Phoned the same day after I’d checked out and was told to email. Emailed and had no response for 5 days so phoned again and was told “we haven’t got the email” without asking my name or what the email was about. Emailed again and when I got an email back a few hours later, I was told no dress was found. So the dress has miraculously disappeared from the wardrobe. Shame as this would stop be booking there again despite it otherwise being a good hotel.

8

Jennifer

Aug 3, 2025

·

Stayed 1 night

Great location for tube stop. But not a lot of dining options around this area

8

Paul

Jul 26, 2025

·

Stayed 11 nights

We spent 11 days here and loved the staff, breakfast was excellent and Pedro and Sadie were amazingly helpful and super friendly. From the moment we checked in until the day we left all front counter, dining room and cleaning staff were terrific. The only negatives were with the rooms - bed was too small - only a double and really should be a Queen as a minimum. TV was very small, needs an upgrade. Toilet wouldn't flush - pressure very low. Very close (3 min walk) to Hanger Lane tube station (central line) so you're in Marble Arch/Oxford St in about 9 stops - 20 minutes. Will definately stay there again. Good value for money.

10

Sally

Jul 28, 2024

·

Stayed 1 night

A lovely hotel. Clean and well presented. Staff were helpful and booked us into a different room as we were an hour early and our room wasn’t ready. Comfortable beds. The area around the hotel is a bit grubby with a small row of shops … most of which were shut. A barbers, newsagent, etc. Don’t let that put you off though as the transport links are very good and the local people are very friendly and helpful when asking for directions.

8

Shona

Nov 18, 2024

·

Stayed 2 nights

Value for money hotel. Clean rooms if not a little dated. Convenient tube stayion straight outside. I dont mind staying a little outside of central London as long as transport is easy enough. Not much around the hotel but a short taxi ride to ealing had pubs shops, shops, restaurants.

10

Victor

Sep 24, 2023

·

Stayed 3 nights

Staff is very friendly. 1 minute walk for the central line station 25 minutes to downtown and 30 minutes to Heathrow. Rooms are spacious in comparison with downtown hotels I have tried. Breakfast is nice.

10

Sherri

Aug 6, 2025

·

Stayed 2 nights

Really nice hotel. It was easy to park and it’s right on the Hanger Lane tube station. The room was clean and comfortable, the breakfast selection was really good. We were told breakfast was until 10.30 but we went down late one morning (so our own fault) and it was being cleared away at 10.15, just something to be mindful of. Would stay again, lovely weekend spent there.

6

Michelle

Jul 21, 2024

·

Stayed 1 night

The hotel was ok, but it’s on a major traffic intersection and 20-30 minutes from anywhere worth going to in Ealing and 30 minutes from Wembley where it’s advertised as being near. The area around the hotel is dirty and desolate. Hotel itself and staff were fine.

10

Alina

Jan 14, 2024

·

Stayed 9 nights

This hotel was clean, staff supper friendly and helpful. We had a problem on the first day with the shower and they fixed it immediately. Price of the hotel was good and right next to a metro station. The only draw back was, it was far from city center. It worked for us because we had a family in the area, however if you are just a visitor, it is time consuming everyday to get to city center.

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Dining

Breakfast is often praised for variety and taste, with attentive breakfast staff. Experiences are inconsistent: some reports of items running out, equipment issues, poor room-service breakfast, limited evening options, or the restaurant closed at night.

Related guest reviews

10

Olivia

Mar 9, 2025

·

Stayed 2 nights

Where do i start, from the minute we checked in to the minute we left we had no problems, the staff were so lovely so kind and so attentive, the gentleman who served us in the restaurant Friday night was amazing, he gave us some top tips for travelling aswell as having a normal conversation with us while we waited for our food, in the restaurant we had a very short wait for our food which was so tasty! We had a wonderful time Friday-Sunday. Breakfast Buffett constantly was refilled nothing was ever empty, staff were on it cleaning ensuring you had clean plates and room on the table. The room was 2 single beds which were soft and bouncy very comfortable! Thank you all so much!! The fire alarm did go off at 2:45am on Saturday but staff worked quick to ensure it was turned off and a false alarm.

8

NORBERT

Jul 18, 2024

·

Stayed 3 nights

Rooms and Hotel are fine . The location is a bit far away from London. The food is below standard. The restaurant is of poor quality and over priced. Chicken Tikka is served with grocery store naan, .

4

Jake

Jul 19, 2025

·

Stayed 2 nights

I ordered breakfast for room service , told one off cleaners could you take my left overs she says leave it outside your door was outside in hall all morning and most off the afternoon breakfast not even 1 star absolute terrible of breakfast hash browns soggy egg over cooked bacon terrible sausages were decent and rest was not good enough best thing about this stay was the staff and nice gentlemen behind reception I wouldn’t recommend this stay.

8

Jane

Apr 5, 2023

·

Stayed 2 nights

Main restaurant not open at night

10

Kevin

Apr 26, 2025

·

Stayed 3 nights

Great breakfast buffet, comfortable room and close to underground

10

Patrick

May 6, 2025

·

Stayed 1 night

We had a fantastic stay at The Crowne Plaza Ealing. The bedroom was very clean and welcoming. The public areas inc, The Bar/Restaurant were spotless. Food and Staff (Eric, Britten & Pedro). Excellent.

10

David

Aug 27, 2025

·

Stayed 1 night

Clean and tidy hotel. Very friendly staff at checkin, breakfast and departure. All deserve a mention, especially Sujata and Paprya. Breakfast was well cooked and well presented. Nothing to complain about which made for a great experience.

10

Sherri

Aug 6, 2025

·

Stayed 2 nights

Really nice hotel. It was easy to park and it’s right on the Hanger Lane tube station. The room was clean and comfortable, the breakfast selection was really good. We were told breakfast was until 10.30 but we went down late one morning (so our own fault) and it was being cleared away at 10.15, just something to be mindful of. Would stay again, lovely weekend spent there.

10

Sandra

Oct 21, 2024

·

Stayed 1 night

Totally adequate for a one night stopover. Easy checking in process. Not a lot of choice for the nighttime meal, however, the smash burger was the best I’ve ever tasted. Hot food on hot plates. Very comfy beds. Everything is in the room that you would need. Everything you could wish for for breakfast, and it was delicious. Waiting staff very attentive, in fact all staff were very helpful. The only negative ( and it is a personal observation ) is the smell of the products used for the handwashing/hand cream. It generated a smell of stale cigarettes that filtered into the corridors. I would recommend this hotel.

6

Emma

Jun 30, 2024

·

Stayed 1 night

Lovely room and staff. Breakfast was disappointing with the coffee machine not working and the continental breakfast unavailable

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $91	2 $123	3 $223	4 $210	5 $130	6 $114	7 $140
8 $103	9 $201	10 $276	11 $172	12 $216	13 $147	14 $163
15 $86	16 $123	17 $176	18 $195	19 $158	20 $144	21 $193
22 $95	23 $141	24 $206	25 $205	26 $169	27 $281	28 $204
29 $95	30 $146

Crowne Plaza London Ealing by IHG

Prices for Crowne Plaza London Ealing by IHG

Monthly average prices

About this property

Location

Room options

Room, 1 Queen Bed, Accessible, Ground Floor

Premium Room, 1 Queen Bed with Sofa Bed

Premium Room, 1 Queen Bed (Top Floor)

Junior Suite, 1 Queen Bed (Living Area)

Standard Room, 1 Queen Bed (Walk-In Shower)

Standard Room, 1 King Bed

Junior Suite, 1 King Bed (Living Area)

Standard Room, 1 Queen Bed, Bathtub

Standard Room

Standard Room, 2 Twin Beds

Premium Room, 1 Queen Bed

Premium Room, 1 King Bed (Top Floor)

Guest reviews of Crowne Plaza London Ealing by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Crowne Plaza London Ealing by IHG

Considering this hotel for your London trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $209	21 $291	22 $279	23 $138	24 $136
25 $82	26 $114	27 $136	28 $139	29 $107	30 $111	31 $120