Name: La Quinta by Wyndham Abilene Mall
Address: 3018 CatClaw Drive, Abilene, Texas, United States of America, Abilene, Texas, US
Price range: US$151–US$279 per night
Rating: 7.03

What guests think

At La Quinta by Wyndham Abilene Mall, travellers report a mix of experiences: convenient location and pet-friendly policies, but frequent maintenance and cleanliness issues, notably unreliable elevators, a poorly maintained pool, and rooms showing wear alongside some clean, comfortable stays.

Staff feedback is mixed, with many praising friendly front-desk help and breakfast hosts, while others cite poor communication, intrusive housekeeping, or slow responses to problems. Rooms vary widely in comfort and upkeep, and noise from birds in the parking lot or nearby activity can disturb light sleepers. Expect the essentials, but be prepared for inconsistent quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities draw frequent complaints: elevators often out or slow, the pool frequently dirty or closed, and some gym equipment out of order; parking and large flocks of birds create noise and car mess. Pet-friendly policy is a consistent plus.

Related guest reviews

6

Bradley

14 Aug 2025

·

Stayed 1 night

Tv did not work the channels all said no signal. Fridge did not work. Pool dirty with tons of grass in the water like it blew in from the mowing. Water was very merky could not see the bottom. Checked in online before i came showed up at 5pm when i said i eould be there amd no rm keys ready

6

Michael

20 Jun 2023

·

Stayed 1 night

Older hotel, some fixtures are worn. The pool was not useable, the water was green and looked like the filter pump wasn’t running. The hotel and room was clean and staff was friendly.

4

tammy

28 Apr 2023

·

Stayed 2 nights

The elevator was broken but staff refused to let customers know we were stuck in the elevator after it dropped and a loud bang happened which was terrifying and after we let front desk know they did nothing and people continued to have issues getting trapped in the elevator. Also TV did not work in our room and front desk just did nothing but say oh well. We will never stay in this hotel again.we always stay at a Marriott but they were booked. Lesson learned very poor attitudes of staff even to the safety of clients was shocking.

2

Lissa

17 Apr 2024

·

Stayed 5 nights

The elevator wasnt working 3 of my days there. I have a broken foot and wasnt even offered a new room or anything until the day before checkout. Will definitely not be back

8

Ronnie

29 Apr 2024

·

Stayed 7 nights

Good hotel, gym wasn't available.

8

Paul

8 Mar 2024

·

Stayed 2 nights

Do not offer bar soap had to use Dove Body Wash. Dove makes bar soap! TV too small for picture projected. Birds outside created so much noise it was hard to sleep. Feces all over my car. Need a pest service to handle that not a daily power wash. Could use a power wash for my car. Fitness center was good, Room was clean and functional.

10

Joyce

7 Jul 2025

·

Stayed 2 nights

The hotel is very convenient to the highway. It's quiet and there's sufficient parking. They served a good breakfast. We've stayed there twice with out small dog. We'd recommend it and the price was right!

6

Marnie Hullum

12 May 2024

·

Stayed 1 night

Elevator was not working

6

Toni

9 May 2024

·

Stayed 1 night

EVERYTHING WAS OK OTHER THAN THE ELEVATOR WAS NOT WORKING AND WE HAD TO CLIMB 3 FLIGHTS OF STAIRS.

6

Andrea

12 Oct 2025

·

Stayed 3 nights

Parking is TERRIBLE, there was a massive amount of birds in the trees and my car was a disaster! Most of the staff was nice, some of the front desk staff was grumpy. The room was not that clean, the carpets are dirty and they were wet.

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Cleanliness

Cleanliness is a recurring concern, with reports of dirty rooms, stained linens, odors, mold, and occasional bugs, plus dusty or grimy common areas. Some guests did note clean rooms.

Related guest reviews

4

Rhett

26 Jul 2025

·

Stayed 1 night

The room was dirty, the furniture on the 2nd floor looked like it was brought from a flood, moldy and swelled out. The door to the room wouldn’t shut without being slammed, the bathroom door was the same, paint missing all over the room and no attempt to cover. It is generally dirty and not a well kept location… very unfortunate for the price

4

Ricardo

23 Jul 2025

·

Stayed 1 night

The facility itself is bad. Everything was old and dirty. The room had holes in the carpet, stains on the bedding and bugs crawling around in the bathroom. Only reason we stayed the night is because we were exhausted from a full day of driving.

2

Tiffany

6 Apr 2024

·

Stayed 1 night

Greet at the door with a couple of baby roaches. Horrible smell hits you when you open the door. Stains on the floor and the sheets. Blood spit on the sheet. Pet hair on the sheets. Water marks all along the walls.

4

Nancy

21 Apr 2025

·

Stayed 1 night

Property really needs an update..you can still keep property clean even though it’s not new..I don’t know how long it has been since room was cleaned ..everything from dirty countertops to absolutely filthy coffee pot- linen for one person and the oldest towels in the world 😩..first and last stay..

2

Marissa

22 Jul 2025

·

Stayed 1 night

This was a dirty hotel . My blankets were dirty . Towels stained . Didn’t feel clean at all .

2

Jennie

26 Feb 2024

·

Stayed 1 night

I was very disappointed. I left pictures of our room with the front desk attendants. There was trash and crumbs all over the floor, including a used marijuana cigarette.

6

erma

17 Apr 2025

·

Stayed 1 night

Room was not very clean. There was cobwebs in the corners of the floor. There was dirt and dust on the floor did not look like it had been vacuumed in a while.

2

Ann

3 Jun 2025

·

Stayed 1 night

The white comforters on both beds were stained with multiple areas of yellow and what looked like old blood stains. There was also hairs on the bed. granted this was the second room assigned to us as the first one was still dirty with used soap & bath towels on the counter & trash in the waste basket. I asked the front desk employee to go check the room herself to look at the condition of the comforters. They needed to be put in the trash. Very disappointed. I refused a 3rd room

2

James

21 Oct 2025

·

Stayed 1 night

Mold on the bathroom ceiling

6

Kristin

14 Apr 2025

·

Stayed 1 night

Very old, run down, and dirty. My husband had to wipe the walls down from whatever bodily fluid was on it.

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Rooms

Rooms are hit-or-miss: some are spacious and comfortable, but many feel dated with small or malfunctioning TVs, loud or weak AC, poor lighting, and maintenance issues; noise from birds or nearby areas affects some stays. Wi-Fi reliability is inconsistent.

Related guest reviews

10

Jonathan

4 Aug 2024

·

Stayed 3 nights

Other than my room not having a decent curtain or blinds to block out the light from outside the room was great and spacious.

6

Teresa

20 Apr 2024

·

Stayed 1 night

Our tv did not work Otherwise, things were ok

6

Gayle

7 Aug 2024

·

Stayed 1 night

Room was next to laundry room- noisy too early in morning. No freezer in top of refrig. Needed for ice packs. Overall was comfortable.

6

Teresa

13 Oct 2023

·

Stayed 1 night

The young lady that checked us in was very nice and helpful. Their key machine wasnt working sobshe had to walk guests up to their rooms. This was inconvenient when we came back but oh well. The air conditioner was super loud and itbwould get warm in the room even though we set it on 70. The bed was uncomfortable. The updates are nice and the staff was nice so it was decent.

2

Cherrie

2 Feb 2025

·

Stayed 2 nights

When we arrived they questioned why we requested a handicap room. We both have health problems and my husband is handicap. The bathroom had a standard low toilet and standard tub& shower. I have a hard time stepping into shower. There was no internet at all the whole stay. They didn’t inform us until after the rooms were charged to my card. The worst was all the pillows smelted like body order. We gad to go by our own pillows. We will never stay there ever again. Also no ice machine or vending machine on our floor. We had to go down to 1st floor to get ice.

8

BEATRICE

1 Oct 2023

·

Stayed 2 nights

Lightning in room and bathroom bad. Plenty of lamps in room but needs overhead lights. Bathroom light very dim. Hard to apply makeup, etc.

6

Rita

7 Nov 2024

·

Stayed 3 nights

Cleanliness was not up to expectations. The bathroom was ok but after housekeeping came in the second day, the carpet still had the same dirt on and the window sill sported a thick layer of dust. This hotel is pet-friendly, floor 2 absolutely reeked of ‚wet dog‘. We were on the 4th floor, I just noticed the smell on the 2nd when I used the guest laundry. Staff was very friendly and helpful, also when the guest washer broke down. Breakfast was very good, lots of warm and cold items to choose from. Our room faced the parking lot. Every night, thousands of birds gathered in the trees and made a lot of noise most of the night. This is clearly not the hotel‘s fault, but be aware, ask for a room facing the pool or bring earplugs.

8

Brian

15 Mar 2024

·

Stayed 1 night

Property was well located, comfortable and had a great breakfast. TV did not work in our room, well, the cable/digital box had issues, likely just needed reset but we were too tired to bother worrying about it. Overall, furniture, hallways, walls, carpets, etc are definitely approaching their end-of-life before a remodel. Beds were clean and comfortable which is really all we cared about but I know appearances can freak people out.

6

Don

15 May 2024

·

Stayed 1 night

Location is great, but it is starting to look run down in the rooms.

4

Lonni

22 May 2023

·

Stayed 2 nights

Beds were rock hard, by the couch there was trash and a narcotic prescription bottle that was empty. Small tv for a huge suite. Overall we were just uncomfortable.

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Service

Service draws both praise and criticism. Many note friendly, accommodating staff, while others report poor communication, intrusive or inconsistent housekeeping, and slow resolution of problems.

Related guest reviews

10

Rene

15 Jun 2025

·

Stayed 1 night

I had a great stay. The room was clean but only complaint would be the lack of communication when wanting to check in earlier

8

Cynthia

18 Nov 2024

·

Stayed 1 night

Stayed over night super nice front desk

4

alberto

12 Apr 2025

·

Stayed 5 nights

Spend 5 days here and my room was never clean. I work overnight and sleep in the mornings. Because of this i requested for the room to be clean in the afternoon. But all the cleaning staff leaves by 3pm. I had also requested for a late checkout twice and got denied.

4

Elizabeth

30 Sept 2023

·

Stayed 1 night

Taye, at the front desk the night I checked in, was wonderful! However, the next morning there were 3 women at the front desk who were very rude and unprofessional. One of them came to my room at 12:03 (I had been approved for a late check out) and I was gathering my things to leave, and she very rudely asked me if I was checking out. I will not be booking a room at this La Quinta ever again.

10

Barbara

12 Jan 2025

·

Stayed 2 nights

Our stay was good .. the breakfast was awesome .... The waffle maker was perfect ... Everything was fresh and the biscuits were so soft ... The maintenance man was very helpful in fixing something that was broken ...

10

Monique

13 Aug 2024

·

Stayed 2 nights

I loved the breakfast options and how friendly the staff was. I have zero complaints. My stay was great!

10

JosieandEddie

24 Mar 2024

·

Friendly staff, clean room and good breakfast ! Left my phone in room after checking out! Called to let them know and when we returned the lady at front had my phone! What a relief!

4

Guy Frederic

1 Jun 2025

·

Stayed 2 nights

I arrived to find my room unclean. Dust was everywhere, and I discovered old white socks and food stains left behind by previous clients. On the first day, I instructed the cleaning service to return and clean my room, but they never did. I reported the issue to the help desk, but unfortunately, I didn't get any help. On the second day, another lady cleaned half of my room because my kids left some clothes on another bed, and she promised to return, but she never did. What I did like was the front desk service, parking, and breakfast.

4

Freddie

27 Jul 2025

·

Stayed 2 nights

The cleaning staff came in at 9 o'clock in the morning when I was naked and I had a Do Not Disturb sign on the door and they were there to clean the room. Check out was not till 11 o'clock. I am not very happy with that.

6

Gayle

5 Feb 2025

·

Stayed 1 night

The young woman at the desk was generous, kind and gave impeccable customer service. The housekeeping staff was also fabulous and kind. The only staff that wasn’t there to show any kind of customer service was the Mgr.

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Location

Location is convenient to the highway, shopping, and dining. However, large flocks of birds and activity at a neighboring property can create nighttime noise, and parking can feel tight or shared.

Related guest reviews

8

Brandon

11 Mar 2023

·

Stayed 4 nights

The only downside to this stay was all the birds outside, grackles, i could hear them inside my room even with the ac unit running on high. The hotel is nice and breakfast was good.

8

David

24 Jul 2025

·

Stayed 2 nights

I like that this property is centrally located and near any amenity that may be needed. Plenty to eat/drink within a quarter mile. I did not like the late hours kept by the neighboring property that shares the parking lot. Too much activity at night.

8

Paul

8 Mar 2024

·

Stayed 2 nights

Do not offer bar soap had to use Dove Body Wash. Dove makes bar soap! TV too small for picture projected. Birds outside created so much noise it was hard to sleep. Feces all over my car. Need a pest service to handle that not a daily power wash. Could use a power wash for my car. Fitness center was good, Room was clean and functional.

8

Marian

15 Dec 2023

·

Stayed 1 night

Good safe location, clean rooms and easy access to freeway.

10

Karyn

23 Feb 2024

·

Stayed 1 night

Room very comfortable. Very centrally located to restaurants and shopping. Very nice town to visit.

10

TONY

21 Aug 2024

·

Stayed 1 night

It was accessible to other area's

10

Yolanda

4 Nov 2024

·

Stayed 4 nights

Convenient to restaurants and retail stores. They are pet friendly and staff is friendly and accommodating. The reason for a 4 on cleanliness is floors felt damp.

10

Candice

8 May 2025

·

Stayed 1 night

Other than the parking lot filling up quickly, this was a great stay. Clean and comfortable. The breakfast was really good. The staff really bent over backwards for us, including letting us park our Harley by the door because of the lack of parking. Totally recommend.

6

Don

15 May 2024

·

Stayed 1 night

Location is great, but it is starting to look run down in the rooms.

10

Joyce

7 Jul 2025

·

Stayed 2 nights

The hotel is very convenient to the highway. It's quiet and there's sufficient parking. They served a good breakfast. We've stayed there twice with out small dog. We'd recommend it and the price was right!

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Dining

Breakfast is often praised as good with decent variety, though several reviews report items not restocked near closing, cold food, or confusion about hours.

Related guest reviews

8

Joyce

22 Oct 2025

·

Stayed 1 night

Hotel did not want to bring out more food even though we had 15 min til closing. We just need more milk for cereal. Were not willing to bring out more.

4

Aaron

26 Mar 2025

·

Stayed 1 night

I was not at all impressed with this stay. I reserved a room with double queen on Expedia. Before I got there, a woman from the hotel called with such a thick accent that I could barely understand. She was trying to get me to take a single instead. When I arrived, she again tried to get me to switch to a single. The room was dusty, the pillows deflate after 5 seconds, and the bathtub had a shoddy repair job done recently. I will say that the breakfast was great.

10

Dalisa

16 Jun 2025

·

Stayed 2 nights

Had A Great Weekend!! Hotel Was Clean, Bed Comfortable & Breakfast Was Good!!

10

Diana

13 Nov 2023

·

Stayed 2 nights

This Quinta Inn was clean and had fresh breakfast available. Housekeeping came in next day and replaced sheets, towels and toiletries. Elevator could use maintenance and wish their breakfast on the weekend would start at 6:00am instead of 7:00 so those of us who have to go to work early can eat and go. But this one is better than other Inns a couple miles away.

10

Barbara

12 Jan 2025

·

Stayed 2 nights

Our stay was good .. the breakfast was awesome .... The waffle maker was perfect ... Everything was fresh and the biscuits were so soft ... The maintenance man was very helpful in fixing something that was broken ...

10

Monique

13 Aug 2024

·

Stayed 2 nights

I loved the breakfast options and how friendly the staff was. I have zero complaints. My stay was great!

10

Candice

8 May 2025

·

Stayed 1 night

Other than the parking lot filling up quickly, this was a great stay. Clean and comfortable. The breakfast was really good. The staff really bent over backwards for us, including letting us park our Harley by the door because of the lack of parking. Totally recommend.

6

Samantha

11 Apr 2025

·

Stayed 1 night

The area of the hotel was nice with a verity of places to dine. A lil sad the breakfast at the hotel was over at 9am on Sunday when people like to sleep in on the weekends

2

Teresa

29 Jul 2024

·

Stayed 1 night

The room had water soaked in the carpet by the air conditioner and the room smelled musty. It was 2300 when we got there, so we didnt complain. There was no hand soap or shanpoo. When I went down stairs to reauest some, the worker said they were out. In the morning the breakfast was ok except for the cold sausage and cold eggs. The coffee was empty and I looked around for an employee but couldnt find one. The reality was there were multiple workers in the dining area. They were enjoying their breakfest and did not have on clothes that identified them as employees. When I asked for coffee they refilled it happily then went back to eating their breakfast. My family came down later and I had to interrupt the workers meal to request refill on food. The new food they brought out was cold as well. I will never stay here again and I feel that my experience was do to lack of management. I am hesitant to stay at a laquinta inn and suites again, which is upsetting because we rarely have and issue.

6

Kristi

29 Mar 2024

·

Stayed 1 night

This was your typical LaQuinta, clean rooms friendly staff.. only complaint I had was the breakfast was not very tasty but it’s free so no big deal

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Month	Average price
January	US$152
February	US$176
March	US$192
April	US$181
May	US$182
June	US$173
July	US$173
August	US$166
September	US$151
October	US$161
November	US$163
December	US$154

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8 $258	9 $247	10 $263	11 $266	12 $266
13 $266	14 $245	15 $265	16 $266	17 $266	18 $242	19 $235
20 $151	21 $227	22 $232	23 $254	24 $219	25 $257	26 $235
27 $180	28 $242	29 $256	30 $247

Su	Mo	Tu	We	Th	Fr	Sa
				1 $224	2 $204	3 $195
4 $164	5 $212	6 $234	7 $263	8 $222	9 $267	10 $267
11 $168	12 $223	13 $228	14 $265	15 $279	16 $267	17 $267
18 $159	19 $266	20 $266	21 $267	22 $252	23 $196	24 $214
25 $194	26 $266	27 $267	28 $267	29 $267	30 $267	31 $267

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Monthly average prices

About this property

Location

Guest reviews

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Who stays here?

What guests think

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Good to know

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