Name: Best Western Abilene Inn & Suites
Address: 350 West Overland Trail, Abilene, Texas, United States of America, Abilene, Texas, US
Price range: US$151–US$331 per night
Rating: 7.9

What guests think

At Best Western Abilene Inn & Suites, many travelers highlight clean, comfortable rooms, friendly service, and a convenient location off I-20, while a recurring minority report inconsistent cleanliness, occasional odors or pests, variable bed comfort, and some noise.

Breakfast is often praised and kept well stocked, though a few guests found the selection limited or not as advertised. Rooms vary in layout and condition, with some recently updated or spacious and others affected by maintenance quirks. Facilities feedback largely centers on a clean, usable pool, with little consistent commentary on other amenities. Expect a convenient stop with generally pleasant basics and occasional inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool is available and usually clean; little consistent feedback on other amenities.

Related guest reviews

8

Everett

30 May 2025

·

Stayed 4 nights

Breakfast was good and the facility was clean. However, small elevator door and small side door leading to parking lot. We had requested a King on second floor, but when we checked in that had us listed as handicapped on first floor. We settled for a queen on second floor.

8

Jennifer

30 Aug 2024

·

Stayed 1 night

The rooms are great. Pool and gym dated. Machines glitching but it met my needs. Not a lot near by for food. But there’s always Door Dash!

8

Kasey

26 May 2025

·

Stayed 2 nights

The property is clearly older but well cared for. It was quiet, spacious, and comfortable. I’d stay again.

10

Maritza

26 May 2025

·

Stayed 3 nights

Location is extremely good and close to everything, staff courteous and go out of their way to help and bring what you may need breakfast on the 3 days was good and Renda kept the food coming and super clean at all times. On Memmorial day Andrelina was a ray of sunshine and kept everything clean and full Front desk was excellent with Samantha running smooth. Pool clean and friendly The place was well runned very well and I was happy and excited to see the halls extremely clean at all times of the day Highly recommend for families as well as individuals if you need to rest it’s also recommended

10

April

7 May 2023

·

Stayed 1 night

Lady at the front desk was very friendly after a horrible experience at a hotel across the street. She made sure everything was in order and made sure we knew where the pool was.

10

Kenneth

1 May 2025

·

Stayed 1 night

Nearly new facilities.

8

Sandra

6 Sept 2024

·

Stayed 1 night

Very nice staff, parking, and facilities. As a painter, the caulking job done in the bathroom does not reflect the high level of care given in the remainder of the room. It makes cleaning much more tedious for the housekeeping staff, and the poor quality does not reflect well the attention given in the rest of the facility. I suggest your maintenance staff take more care in repairs and also suggest you change to a silicon-based caulk which levels out beautifully and is much easier to keep clean.

10

Wayne

30 Sept 2024

·

Stayed 1 night

Nice clean property.

10

Larry

27 Nov 2024

·

Stayed 1 night

Some of the ac plug ins are wearing out. Ie. When you plug in the cells etc.

10

robyn

23 Aug 2024

·

Stayed 3 nights

Overall a great stay at a great value. The room was clean. The A/C worked great, thankfully as it was 109° while we were there. The pool was open and the staff was friendly. Breakfast was included and was typical fare for free breakfast.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and common areas clean, but multiple reviews cite serious issues such as stained linens, hair on beds, pests (roaches or ants), and lingering odors; housekeeping consistency varies.

Related guest reviews

2

Courtney

16 Jun 2025

·

Stayed 1 night

The property doesn't seem clean when you walk in. Our room was filthy. The shower curtain had what appeared to be blood smeared all over it. It was a dirty and smelly room, and it was not a good experience.

2

Dianna

13 Sept 2024

·

Stayed 2 nights

Didn't get to stay upon going into room bathroom was dirty and there was a German momma roach crawling on tv stand so after an 8 hour drive from home to hotel we had to cancel reservation and find a vacany somewhere else.

10

Sheila

20 Dec 2025

·

Stayed 1 night

No complaints about this room. Very nice and clean. Better than most upscale hotels.

4

Priscilla

29 Sept 2025

·

Stayed 1 night

Pro’s: breakfast we really good and the area was really clean, beds are decently comfortable. Con’s: the walls in the room were dirty as if old food had been smeared on the wall. There were also roaches on the desk and on the floor. The price is MORE EXPENSIVE if you book in advance. If you wait to book till the day before it’s about $40 less.

4

Jason

23 Sept 2024

·

Stayed 1 night

We had ants all along the wall and on one of the tables, the sheets looked soiled and the towels had stains and one had tiny seeds from a weeds stuck in the towel. Floors in bathroom looked dirty. Absolutely would not recommend staying here.

2

Matthew

29 Jul 2025

·

Stayed 1 night

Room had bugs, unclean sheets, dirty towels on floor, and a refund was given.

10

Marty

1 Dec 2025

·

Stayed 1 night

The room was clean and the bed was amazing! Would stay again and recommend them to others

4

DeShondra

15 May 2025

·

Stayed 2 nights

Room 205 was Filthy: Couch bed, had socks, chips, hair, crumbs, etc. all over it/ in it. I was told there’s "Nothing we can do" Long strands of hair in the bed. Bed had hair in it & black dots like oil residue. Hot water was actually cold water. Volume on TV didn't work. AC sounded like a running motor in a gocart.. very disturbing. Restroom door jammed could not open it. My 7 yr old had to use the bathroom I literally had to almost break the door down to get it open. Towels dingy. Outlets didn't work beside the bed. Smoking at entrance. Breakfast was really not Breakfast.

2

John

25 Nov 2025

·

Stayed 2 nights

Bed Linens & bath wash cloths, hand towels, and wash cloths were stained filthy. Should have been taken out of service. Also, right when I walked into my room a strong smell of curry hit me in the face. Bathrooms/shower not clean as one would expect.

10

Heather

8 Sept 2024

·

Stayed 1 night

Staff was friendly, room and hotel was very clean.

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Rooms

Rooms are generally comfortable and can be spacious or recently updated, but guests report mixed bed comfort (sagging or very firm), small pillows, maintenance quirks, occasional hallway/exit or traffic noise, and some shower-only layouts.

Related guest reviews

8

Ray

12 May 2023

·

Stayed 1 night

Nice desk staff. Room was clean. Didn’t know that it had a shower only, no tub, which my child wasn’t too happy about.

10

Cindie

15 Sept 2025

·

Stayed 2 nights

Very nice property. Only down side is that the air conditioner unit is very hard to regulate as it doesn't have temperatures on the the selection knob. Other than that, we very much enjoyed out stay.

6

Patricia

19 Jun 2025

·

Stayed 1 night

The people that work for this facility are sooooooo amazing!!!! Extremely friendly and very helpful!!!! You could see the parking lot light shining on the room floor through the bottom of our room door!!!

8

Sherri

27 Aug 2025

·

Stayed 1 night

The room and lobby were clean, but the mattress really needs to be replaced (room #115). it completely sags in to the middle and i am small to average in weight/height. there are 4 miniature pillows. very odd. In all my travels I have never seen that. Putting 2 together still would not make a standard size pillow.

10

Jennifer

11 Sept 2025

·

Stayed 2 nights

Very clean and quiet hotel. The AC works great!! Very comfortable beds. Will definitely stay again!

8

Thomas

14 Aug 2025

·

Stayed 1 night

Rooms were big and seemed to be recently renovated. Outside of hotel seemed older but really the rooms, staff and service were excellent.

6

Sadie

28 Mar 2023

·

Stayed 2 nights

Overall, our stay was nice. My only complaint was that the room we reserved through Expedia was not the room we got once arrived. My confirmation showed we had the king suite with double sofa bed allowing enough sleeping space for the three of us. Unfortunately, we only had a king bed leaving one person sleeping on the floor. We were told they would bring a cot but it never arrived. They at least put us in a double room for the second night.

8

Kasey

26 May 2025

·

Stayed 2 nights

The property is clearly older but well cared for. It was quiet, spacious, and comfortable. I’d stay again.

10

Melissa

18 Nov 2024

·

Stayed 1 night

Nice hotel with comfy beds & pillows. Decent breakfast. Highway noise is a little loud but that's part of being convenient.

6

Blanca

26 May 2025

·

Stayed 1 night

They placed us in a room next to the exit door. It was very noisy. The AC was not on when get got into our room, it was quite hot until the AC cooled it down enough.

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AI-generated summary based on recent guest reviews

Service

Service is frequently friendly and efficient at check-in and during breakfast, with several staff members praised by name; however, a few guests reported unhelpful or rude interactions and difficulty getting linens or room issues resolved.

Related guest reviews

10

Matthew

1 Oct 2025

·

Stayed 1 night

Clean room. Easy check in.

10

Elizabeth

25 Nov 2025

·

Stayed 1 night

The room was clean and comfortable. Staff were friendly and had a good breakfast.

8

David

21 Sept 2025

·

Stayed 1 night

The breakfast hostess was exceptional. She kept the hot food stocked and promptly cleaned the tables. She was friendly.

10

Crystal

14 Dec 2025

·

Stayed 1 night

Check in was pretty fast & easy. Room was decent need a few shower updates but not too bad. There was no shampoo but luckily i had backup. Other than that i had no problems. Enjoyed the stay oh yes and enjoyed the breakfast as well it was delicious!!

10

Maritza

26 May 2025

·

Stayed 3 nights

Location is extremely good and close to everything, staff courteous and go out of their way to help and bring what you may need breakfast on the 3 days was good and Renda kept the food coming and super clean at all times. On Memmorial day Andrelina was a ray of sunshine and kept everything clean and full Front desk was excellent with Samantha running smooth. Pool clean and friendly The place was well runned very well and I was happy and excited to see the halls extremely clean at all times of the day Highly recommend for families as well as individuals if you need to rest it’s also recommended

10

Thomas

4 Nov 2025

·

Stayed 1 night

Clean rooms and nice staff!

8

DEBORAH

1 Jun 2025

·

Stayed 1 night

Trip was going good until bedtime. Reserved 2 rooms with one king bed and a sofa sleeper per room which was great for 3 adults and 2 kids (adults get king beds and each child gets a sofa sleeper). There wasn’t any bedding for either sleeper so went to front desk and was told she didn’t have access to the linens and gave us 3 very ruff and awful blankets NO sheets or pillows. When we opened the sleepers it was AWFUL. No mattress cover and the mattresses were very stained and had bad odor. Made for a little bit of a rough night. The bedding on the king size beds looked dingy, clean just not white. Staff friendly, and good location.

2

Kristi

12 May 2024

·

Stayed 2 nights

Found dog poop in my room and hotel was unwilling to refund my money. The second floor smelled horrible because of someone smoking weed. The staff was unwilling to do anything. Would never recommend this property to anyone. EVER!!!

4

Rubén

24 Mar 2024

·

Stayed 1 night

Terrible customer services oriented for the person I the breakfast area call Katy very rude and totally agaiste customers, she turn off the tv even we were still watching the news on the TV with out ask us. Seems she does not care customer we are invincible for her. Bad mannerd

10

Ken

24 Mar 2025

·

Stayed 1 night

When I arrived around 11pm, and tired, I was greeted by a very friendly host (Lilian?) and felt right at home! Thank you for the very nice stay. I was able to work remotely in the morning. Very quiet. I had dinner at Dennys nearby. Breakfast was great to have at the hotel.

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Location

Convenient just off I-20 and handy for ACU, restaurants, and local venues; many felt the area safe. Some guests noted highway or truck-stop noise.

Related guest reviews

10

EMERALD

2 Feb 2023

·

Stayed 1 night

Easy to find

10

Tiffaney

17 Jan 2025

·

Stayed 1 night

Close to highway and not far from food options.

10

Gwen

19 May 2025

·

Stayed 2 nights

Easy access to I-20

10

Maritza

26 May 2025

·

Stayed 3 nights

Location is extremely good and close to everything, staff courteous and go out of their way to help and bring what you may need breakfast on the 3 days was good and Renda kept the food coming and super clean at all times. On Memmorial day Andrelina was a ray of sunshine and kept everything clean and full Front desk was excellent with Samantha running smooth. Pool clean and friendly The place was well runned very well and I was happy and excited to see the halls extremely clean at all times of the day Highly recommend for families as well as individuals if you need to rest it’s also recommended

10

Heather

12 Oct 2024

·

Stayed 1 night

We’ve stayed here several times, visiting our son at ACU. Very comfortable bed, great service. We enjoyed hot breakfast, as well. Safe area close to the university.

6

Teresa

18 Sept 2023

·

Stayed 1 night

Other than the strange odor when you enter the lobby, there is really nothing wrong with this property. I chose it for convenience to Abilene Christian University and so it served its purpose. I’m assuming they raise the hotel prices when there’s an event at the University because I would never pay $183.00 for a king suite here again.

10

Melissa

18 Nov 2024

·

Stayed 1 night

Nice hotel with comfy beds & pillows. Decent breakfast. Highway noise is a little loud but that's part of being convenient.

10

NANCY

24 Jun 2024

·

Stayed 2 nights

This hotel was an excellent choice. Although near the freeway, it was quiet, very clean, and modern. Just what I needed. Thank you!

10

ovillan

21 Apr 2024

·

Stayed 1 night

Close to the freeway, easy to find

8

Ignacio

14 Jul 2024

·

Stayed 1 night

Good location,AC work great, next to Allsup

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AI-generated summary based on recent guest reviews

Dining

Breakfast is commonly described as good, hot, and well maintained, though some found the selection limited or below expectations.

Related guest reviews

8

Michael

24 Nov 2025

·

Stayed 1 night

Great breakfast

10

Jessica

29 Mar 2025

·

Stayed 1 night

Quite clean and just what we needed for the night. Breakfast was pretty good too

8

Susan

18 Jun 2025

·

Stayed 1 night

We enjoyed the hotel, but we did not like the breakfast. The eggs were instant and the selection was limited.

8

David

21 Sept 2025

·

Stayed 1 night

The breakfast hostess was exceptional. She kept the hot food stocked and promptly cleaned the tables. She was friendly.

10

Crystal

14 Dec 2025

·

Stayed 1 night

Check in was pretty fast & easy. Room was decent need a few shower updates but not too bad. There was no shampoo but luckily i had backup. Other than that i had no problems. Enjoyed the stay oh yes and enjoyed the breakfast as well it was delicious!!

10

Maritza

26 May 2025

·

Stayed 3 nights

Location is extremely good and close to everything, staff courteous and go out of their way to help and bring what you may need breakfast on the 3 days was good and Renda kept the food coming and super clean at all times. On Memmorial day Andrelina was a ray of sunshine and kept everything clean and full Front desk was excellent with Samantha running smooth. Pool clean and friendly The place was well runned very well and I was happy and excited to see the halls extremely clean at all times of the day Highly recommend for families as well as individuals if you need to rest it’s also recommended

10

Donald

8 Aug 2023

·

Stayed 1 night

Very clean and updated room. Nice breakfast bar. Pleasant staff.

10

Gary

13 Nov 2023

·

Stayed 2 nights

We had to leave very early in the morning - before breakfast was available. Aiden was very nice to make coffee and turn on the waffle maker so that we could leave fortified with a nice meal!

10

robyn

23 Aug 2024

·

Stayed 3 nights

Overall a great stay at a great value. The room was clean. The A/C worked great, thankfully as it was 109° while we were there. The pool was open and the staff was friendly. Breakfast was included and was typical fare for free breakfast.

10

William

11 May 2024

·

Stayed 1 night

Great place, great people. Breakfast leaves a lot to be desired. Rates were doubled….crazy.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$164
February	US$180
March	US$217
April	US$220
May	US$221
June	US$229
July	US$235
August	US$208
September	US$168
October	US$183
November	US$184
December	US$171

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $227	10 $227	11 $193	12 $213
13 $151	14 $269	15 $269	16 $297	17 $269	18 $269	19 $284
20 $155	21 $252	22 $252	23 $285	24 $284	25 $331	26 $331
27 $193	28 $306	29 $314	30 $312

Su	Mo	Tu	We	Th	Fr	Sa
				1 $300	2 $210	3 $232
4 $269	5 $300	6 $304	7 $304	8 $293	9 $238	10 $210
11 $306	12 $306	13 $297	14 $306	15 $306	16 $237	17 $229
18 $306	19 $306	20 $305	21 $269	22 $299	23 $248	24 $246
25 $244	26 $233	27 $304	28 $232	29 $306	30 $239	31 $243

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Monthly average prices

About this property

Location

Guest reviews

Good

Who stays here?

What guests think

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FAQs about Best Western Abilene Inn & Suites

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