Hyatt Place Salt Lake City Downtown / The Gateway
US$234
/ night
Avg. for September
Prices for Hyatt Place Salt Lake City Downtown / The Gateway
Select dates to see prices and availability
US$234
/ night
Avg. for September
Monthly average prices
Nightly prices at Hyatt Place Salt Lake City Downtown / The Gateway average US$144 in the cheapest month (December) and US$249 in the most expensive month (May), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$153 |
| February | US$204 |
| March | US$207 |
| April | US$217 |
| May | US$249 |
| June | US$216 |
| July | US$174 |
| August | US$177 |
| September | US$234 |
| October | US$226 |
| November | US$148 |
| December | US$144 |
J
F
M
A
M
J
J
A
Sept · US$234
S
O
N
D
Most expensive: May (~US$249)
Cheapest: December (~US$144)
About this property
Enjoy a range of recreational amenities, including a hot tub, a 24-hour fitness center, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and tour/ticket...
Amenities
Enjoy a range of recreational amenities, including a hot tub, a 24-hour fitness center, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
Business amenities
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Dining
You can enjoy a meal at The Bar serving the guests of Hyatt Place Salt Lake City/Downtown/The Gateway, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM.
Rooms
Stay in one of 128 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Location
Hyatt Place Salt Lake City/Downtown/The Gateway is centrally located in Salt Lake City, a 4-minute walk from Delta Center and 6 minutes by foot from Clark Planetarium. This hotel is 0.4 mi (0.6 km) from Discovery Gateway Children's Museum and 0.5 mi (0.8 km) from Abravanel Hall.
What's nearby
The Depot(0.1 Miles)
Gateway Mall(0.2 Miles)
Delta Center(0.2 Miles)
Clark Planetarium(0.3 Miles)
Discovery Gateway Children's Museum(0.3 Miles)
Salt Palace Convention Center(0.3 Miles)
The Grand At The Complex(0.4 Miles)
Rockwell At The Complex(0.5 Miles)
Temple Square(0.5 Miles)
Wiseguys Comedy Club Salt Lake City(0.5 Miles)
Abravanel Hall(0.5 Miles)
Church History Museum(0.5 Miles)
Family History Library(0.5 Miles)
Conference Center(0.6 Miles)
Salt Lake Temple(0.6 Miles)
Salt Lake City International Airport (SLC)(7.1 Miles)
Ogden, UT (OGD-Ogden Regional)(33.4 Miles)
Parking
Restaurant
Swimming pool
Non-smoking rooms
Business centre
Dry cleaning
Location
55 North 400 West, Downtown Salt Lake City, Salt Lake City, Utah, United States of America
The Depot (0.1 Miles)
Gateway Mall (0.2 Miles)
Delta Center (0.2 Miles)
Clark Planetarium (0.3 Miles)
Discovery Gateway Children's Museum (0.3 Miles)
Salt Palace Convention Center (0.3 Miles)
Room options
9
Room (2 Queen Bed, Sofabed, Roll-In Shower)
Room details
2 Large Double Beds
and 1 Sofa Bed
Sleeps 5
355 ft²
Air ConditioningHeatingWi-Fi (Free)
8
Standard Room, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 4
360 ft²
Air ConditioningHeatingWi-Fi (Free)
9
Standard Room, 2 Queen Beds
Room details
2 Large Double Beds
Sleeps 5
360 ft²
Air ConditioningHeatingWi-Fi (Free)
9
Room, 1 King Bed with Sofa Bed, Accessible (Roll-In Shower)
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
409 ft²
Air ConditioningHeatingWi-Fi (Free)
9
Room, 2 Queen Beds, Accessible, Bathtub
Room details
2 Large Double Beds
Sleeps 5
410 ft²
Air ConditioningHeatingWi-Fi (Free)
9
Room, 1 King Bed, Accessible, Bathtub
Room details
1 Extra-Large Double Bed
Sleeps 4
405 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of Hyatt Place Salt Lake City Downtown / The Gateway
8.8
Fabulous
Based on 1,284 verified reviews
Who stays here?
Business
23%
Couple
24%
Family
39%
Group
8%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
At Hyatt Place Salt Lake City Downtown / The Gateway, guests praise the walkable Delta Center location, friendly staff, and spacious rooms, while noting street and train noise, renovations affecting amenities, and paid parking that can fill.
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What guests think
At Hyatt Place Salt Lake City Downtown / The Gateway, guests praise the walkable Delta Center location, friendly staff, and spacious rooms, while noting street and train noise, renovations affecting amenities, and paid parking that can fill.
Breakfast is widely liked for variety and value, though some report cold or limited items and early shutdowns, and there is no true on-site restaurant or bar, only limited snacks or pizza during renovation. Cleanliness is often good, yet a few reviews cite hairs or stains, lobby pests, and worn areas, with occasional maintenance issues like broken AC, noisy units, or nonworking room phones. Overall, expect a convenient base for events and downtown exploring if you are comfortable with urban noise and paying for parking.
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AI-generated summary based on recent guest reviews
Facilities
Renovations have limited amenities; the on-site restaurant and bar are not operating as a full service outlet, the pool and hot tub are small, sometimes closed or cold, and parking costs extra and can fill. Occasional issues include broken ice machines, an out-of-order elevator, and limited guest laundry.
Related guest reviews
4
Jeff
13 Aug 2024
·
Stayed 1 night
We booked the hotel because we were planning on having dinner & not having to go out after a long day of driving. Because they’re doing remodeling, the restaurant was closed but the staff could make a pizza for us. We ended up having to walk to the Hall Pass that offered nothing we cared for & ended up at Dave & Buster which the food was a disappointment. Also in order to get ice in the hotel we had to go to the 5th floor for ice or the front desk since the ice machine wasn’t working on the 3rd floor. As much as this hotel cost a night it’s ridiculous what we didn’t get.
We booked the hotel because we were planning on having dinner & not having to go out after a long day of driving. Because they’re doing remodeling, the restaurant was closed but the staff could make a pizza for us. We ended up having to walk to the Hall Pass that offered nothing we cared for & ended up at Dave & Buster which the food was a disappointment. Also in order to get ice in the hotel we had to go to the 5th floor for ice or the front desk since the ice machine wasn’t working on the 3rd floor. As much as this hotel cost a night it’s ridiculous what we didn’t get.
10
Seth
16 Feb 2025
·
Stayed 3 nights
I chose this property because it was solid with an open safe parking lot where skis would be safe in my car. Many hotels downtown have parking in structures and have poor reviews regarding the parking structure safety and accessibility, so I chose this hotel where parking was only $10/night. Staff said it was safe and you had to use your key card to lift the gate and there was security every 15 minutes. The gate lifted automatically and a card access was not required when I was there, so anyone could have accessed the lot. I also didn’t see any evidence of manned security, but I didn’t have any issues other than the lot being full at one point.
I chose this property because it was solid with an open safe parking lot where skis would be safe in my car. Many hotels downtown have parking in structures and have poor reviews regarding the parking structure safety and accessibility, so I chose this hotel where parking was only $10/night. Staff said it was safe and you had to use your key card to lift the gate and there was security every 15 minutes. The gate lifted automatically and a card access was not required when I was there, so anyone could have accessed the lot. I also didn’t see any evidence of manned security, but I didn’t have any issues other than the lot being full at one point.
6
??
9 Jul 2023
·
Stayed 1 night
Laundry has only one washer and dryer. "Considering the scale of the hotel, that is insufficient." "I waited for the washer for hours." Also, you will not be allowed to enter the parking lot without checking in. This is very inconvenient. Other than that, it's great.
Laundry has only one washer and dryer. "Considering the scale of the hotel, that is insufficient." "I waited for the washer for hours." Also, you will not be allowed to enter the parking lot without checking in. This is very inconvenient. Other than that, it's great.
8
wava
7 May 2024
·
Stayed 1 night
Construction in lobby was going in but staff very accommodating! Nice breakfast! Was sad that the hot tub was yellow tagged out of order! And out side!
Construction in lobby was going in but staff very accommodating! Nice breakfast! Was sad that the hot tub was yellow tagged out of order! And out side!
6
Samanth
28 Jul 2025
·
Stayed 1 night
The booking said it had a restaurant at the hotel which turns out it was just small pizzas. The divider in our room was dirty, the couch had stains and pen marks on it, there was hair in our bathtub. The pool was significantly smaller than it was made to look from photos.
The booking said it had a restaurant at the hotel which turns out it was just small pizzas. The divider in our room was dirty, the couch had stains and pen marks on it, there was hair in our bathtub. The pool was significantly smaller than it was made to look from photos.
10
kenneth
21 Aug 2023
·
Stayed 3 nights
The property is on the west side of downtown Salt Lake City. You will have to walk a mile to get to the center of downtown. Very good hotel with quiet rooms and standard breakfast. Small pool with hot tub. The only issue is parking is $10 and is limited.
The property is on the west side of downtown Salt Lake City. You will have to walk a mile to get to the center of downtown. Very good hotel with quiet rooms and standard breakfast. Small pool with hot tub. The only issue is parking is $10 and is limited.
4
Mark
10 Aug 2024
·
Stayed 1 night
Had to pay $10 to park our vehicle. Had to use an alternate parking lot as the main hotel lot was full. Active construction in the lobby. Had to return to the front desk when trying to exit the alternate parking lot to get a card allowing us to leave.
Had to pay $10 to park our vehicle. Had to use an alternate parking lot as the main hotel lot was full. Active construction in the lobby. Had to return to the front desk when trying to exit the alternate parking lot to get a card allowing us to leave.
10
Joseph
18 Aug 2025
·
Stayed 1 night
Had a great one night stay at the Hyatt; check in and checkout took about two minutes each, breakfast was great, and we had a room with a nice view of downtown and the mountains. The only real issue was parking; we paid $15 for a night of parking in the hotel lot (perfectly reasonable price), but when we left and came back late that night the lot was full and we had to pay for street parking. Also, one odd quirk was having no outlets next to our bed. In general great stay:)
Had a great one night stay at the Hyatt; check in and checkout took about two minutes each, breakfast was great, and we had a room with a nice view of downtown and the mountains. The only real issue was parking; we paid $15 for a night of parking in the hotel lot (perfectly reasonable price), but when we left and came back late that night the lot was full and we had to pay for street parking. Also, one odd quirk was having no outlets next to our bed. In general great stay:)
6
Aaron Samuel
5 Mar 2024
·
Stayed 2 nights
Liked the location since it was close to what we were doing. Didn't like that the hot tub was not working since I booked here for the hot tub. It also doesn't tell you that it is outside. This would have made it unusable since a winter storm blew in
Liked the location since it was close to what we were doing. Didn't like that the hot tub was not working since I booked here for the hot tub. It also doesn't tell you that it is outside. This would have made it unusable since a winter storm blew in
2
David
22 Nov 2024
·
Stayed 1 night
I booked this hotel for my husband who is not a big fan of traveling. It was a quick overnight stay and I booked this hotel because it stated there was a restaurant and a bar on location so he would not have to find somewhere else to eat. This hotel had no restaurant and no bar.
I booked this hotel for my husband who is not a big fan of traveling. It was a quick overnight stay and I booked this hotel because it stated there was a restaurant and a bar on location so he would not have to find somewhere else to eat. This hotel had no restaurant and no bar.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests find the property and rooms clean, but feedback is inconsistent. Some report hairs or stains, a lobby pest sighting, or a dirty/cold pool, and housekeeping is not daily.
Related guest reviews
10
Jennifer
5 Jan 2025
·
Stayed 2 nights
I have stayed here multiple times. The rooms are large and my family is able to stay together. Only complaint? The pool was very dirty this trip as well as cold.
I have stayed here multiple times. The rooms are large and my family is able to stay together. Only complaint? The pool was very dirty this trip as well as cold.
6
theodore Nicholas
7 Jul 2024
·
Stayed 4 nights
The housekeepers need better training. Bedspread was stained. If cleaning the bathrooms is a service then it should be cleaned.
The housekeepers need better training. Bedspread was stained. If cleaning the bathrooms is a service then it should be cleaned.
2
Huong
2 Dec 2024
·
Stayed 3 nights
I found hair ALL over the bed sheets. Totally unacceptable. I informed the front desk agent and she asked that I send the pictures to the hotel which I did. We got a new room, but not a single apology for this incident.
I found hair ALL over the bed sheets. Totally unacceptable. I informed the front desk agent and she asked that I send the pictures to the hotel which I did. We got a new room, but not a single apology for this incident.
10
billie jo
28 Jan 2025
·
Stayed 1 night
Very clean hotel!
Very clean hotel!
6
Samanth
28 Jul 2025
·
Stayed 1 night
The booking said it had a restaurant at the hotel which turns out it was just small pizzas. The divider in our room was dirty, the couch had stains and pen marks on it, there was hair in our bathtub. The pool was significantly smaller than it was made to look from photos.
The booking said it had a restaurant at the hotel which turns out it was just small pizzas. The divider in our room was dirty, the couch had stains and pen marks on it, there was hair in our bathtub. The pool was significantly smaller than it was made to look from photos.
10
Leah
21 Jul 2025
·
Stayed 1 night
Everything was clean
Everything was clean
10
Gary
15 Jun 2023
·
Stayed 1 night
We have stayed here before and came back because it meets our expectations for cleanliness and service.
We have stayed here before and came back because it meets our expectations for cleanliness and service.
6
Amber
25 Sept 2023
·
Stayed 1 night
I really would have liked the room to have been cleaner for the price. When we walked into the room you could barely breathe because there was so much lysol sprayed. But considering there was old stuff under the side of the bed. I don’t think it was a clean as the lysol was trying to make it.
I really would have liked the room to have been cleaner for the price. When we walked into the room you could barely breathe because there was so much lysol sprayed. But considering there was old stuff under the side of the bed. I don’t think it was a clean as the lysol was trying to make it.
10
Kathleen
19 Jul 2025
·
Stayed 1 night
I am happy we booked! Check in was quick and easy and it was so close to fun restaurants and shops. We utilized the pool and workout room as well. It was clean and maintained. We would stay here again if we were in Salt Lake City.
I am happy we booked! Check in was quick and easy and it was so close to fun restaurants and shops. We utilized the pool and workout room as well. It was clean and maintained. We would stay here again if we were in Salt Lake City.
4
Jennifer
10 Apr 2025
·
Stayed 1 night
Description said restaurant available however few options were available and front desk staff were also the ‘cooks’. We had the breakfast included with our stay the next morning because there were few options near by. The food was cold and upon leaving we noticed a large dead cockroach on the floor in the lobby. The room was dark, old and felt unclean.
Description said restaurant available however few options were available and front desk staff were also the ‘cooks’. We had the breakfast included with our stay the next morning because there were few options near by. The food was cold and upon leaving we noticed a large dead cockroach on the floor in the lobby. The room was dark, old and felt unclean.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are large with a sofa area and generally comfortable beds; some offer city or mountain views. Street and train noise affects road-facing rooms, decor can feel dated or worn, and in-room microwaves are often absent with occasional AC or fixture issues.
Related guest reviews
2
Marina
19 Nov 2023
·
Stayed 1 night
old, depressive room. old conditioner , cold, not cosy, terrible lighting , no safe to store valuables
old, depressive room. old conditioner , cold, not cosy, terrible lighting , no safe to store valuables
10
Kari
26 Mar 2025
·
Stayed 1 night
It was fine. Noisy but fine. Needs a mirror in the bathroom area. Clean, nice beds, good breakfast.
It was fine. Noisy but fine. Needs a mirror in the bathroom area. Clean, nice beds, good breakfast.
8
Ashley
16 Mar 2025
·
Stayed 3 nights
When we first arrived we were accidentally given a King room instead of the double queens we had booked. We were moved to the first floor in the last double queen room. It was a little run down and at the front of the hotel just off the lobby. We could hear the road during the day, but at night it wasn’t a problem. Being on the first floor proved to be convenient, as it was close to the breakfast and parking lot. The free breakfast changed daily and was clean and had plenty of variety. We loved that we were so close to the Delta Center, where we booked a last minute viewing of Disney on Ice. You can see the Delta Center from the hotel - it’s on the adjacent corner and a few minutes walk. There’s also a market within walking distance and restaurants. We would definitely stay here again as it isn’t far from Trax, the freeway and the Hogle Zoo.
When we first arrived we were accidentally given a King room instead of the double queens we had booked. We were moved to the first floor in the last double queen room. It was a little run down and at the front of the hotel just off the lobby. We could hear the road during the day, but at night it wasn’t a problem. Being on the first floor proved to be convenient, as it was close to the breakfast and parking lot. The free breakfast changed daily and was clean and had plenty of variety. We loved that we were so close to the Delta Center, where we booked a last minute viewing of Disney on Ice. You can see the Delta Center from the hotel - it’s on the adjacent corner and a few minutes walk. There’s also a market within walking distance and restaurants. We would definitely stay here again as it isn’t far from Trax, the freeway and the Hogle Zoo.
10
randall
31 Oct 2025
·
Stayed 1 night
literally the fastest check in ive ever experienced. Room was clean and spacious. Staff were cool. Excellent location for going to a concert nearby. Not too far of a walk. Decent breakfast. Would absolutely stay again.
literally the fastest check in ive ever experienced. Room was clean and spacious. Staff were cool. Excellent location for going to a concert nearby. Not too far of a walk. Decent breakfast. Would absolutely stay again.
10
Jillian
28 Jun 2025
·
Stayed 1 night
Spacious rooms and very clean. Lots to do and see in walking distance from the hotel. Right on the rail system. One block from the Delta Center.
Spacious rooms and very clean. Lots to do and see in walking distance from the hotel. Right on the rail system. One block from the Delta Center.
10
Irene
11 Aug 2025
·
Stayed 1 night
Very good breakfast, Nice room, lot of space. Road close to the building quite noisy.
Very good breakfast, Nice room, lot of space. Road close to the building quite noisy.
6
Shon
28 May 2025
·
Stayed 1 night
This was our second stay, the first stay was amazing, which is why we came back. This time we were on the ground floor by a busy street, very noisy , could not sleep.
This was our second stay, the first stay was amazing, which is why we came back. This time we were on the ground floor by a busy street, very noisy , could not sleep.
6
Michael
26 Jun 2025
·
Stayed 6 nights
This is typical “this level” comfortable, and fairly new hotel. Two minuses from a travelers perspective. There are no microwaves in a room that has a refrigerator. This to many, and is just does not make sense. It is inconvenient. It would drive us to other solutions for a week. A day or 2 no real problem. The other problem is the less than stellar free breakfast. In this case, you get what you pay for. There’s nothing wrong with it if you’re ok with cold eggs, honey basket for tea so stuck together with honey it was impossible to get one out, running out of fruit daily-especially bananas, and a handful of other less than good things. Kids everywhere, but they only made pancakes on weekends. Great rule for them, not so good for families. It’s fine, my son made me drive to IHOP daily to avoid those problems, get warm food, and to get pancakes. Other than these 2 items it is a great hotel.
This is typical “this level” comfortable, and fairly new hotel. Two minuses from a travelers perspective. There are no microwaves in a room that has a refrigerator. This to many, and is just does not make sense. It is inconvenient. It would drive us to other solutions for a week. A day or 2 no real problem. The other problem is the less than stellar free breakfast. In this case, you get what you pay for. There’s nothing wrong with it if you’re ok with cold eggs, honey basket for tea so stuck together with honey it was impossible to get one out, running out of fruit daily-especially bananas, and a handful of other less than good things. Kids everywhere, but they only made pancakes on weekends. Great rule for them, not so good for families. It’s fine, my son made me drive to IHOP daily to avoid those problems, get warm food, and to get pancakes. Other than these 2 items it is a great hotel.
10
Tami
31 May 2025
·
Stayed 2 nights
Loved the location. The room was clean and as described. The bathroom could have used more than one hook for hanging things and the hook could have been larger. The area with a mini fridge would be more useful by having a microwave included.
Loved the location. The room was clean and as described. The bathroom could have used more than one hook for hanging things and the hook could have been larger. The area with a mini fridge would be more useful by having a microwave included.
8
Pamla
24 Jun 2025
·
Stayed 1 night
Very noisy on the North Temple road side.
Very noisy on the North Temple road side.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly, accommodating, and efficient, with quick check-in for many stays. There are occasional lapses, including understaffing at night, slow or unwelcoming check-ins, overbooking, and inconsistent follow-up.
Related guest reviews
6
Burton
16 Sept 2025
·
Stayed 3 nights
Stayed 3 nights: Pro: Very helpful staff, very nice and clean room. Small snack and wine bar handy. Good breakfast. Con: Very understaffed at night with only one person on duty. That person is expected to run front desk, serve in bar, cook food that is ordered, answer phones and guest issues. Each night the staff person was great, but badly needed help. Also don't get room on street side as very noisy until midnight.
Stayed 3 nights: Pro: Very helpful staff, very nice and clean room. Small snack and wine bar handy. Good breakfast. Con: Very understaffed at night with only one person on duty. That person is expected to run front desk, serve in bar, cook food that is ordered, answer phones and guest issues. Each night the staff person was great, but badly needed help. Also don't get room on street side as very noisy until midnight.
2
Ian
30 Jun 2024
·
Stayed 1 night
Hotel was overbooked and didn't have a room for me when I arrived at 1:20am. Desk clerk did her best to transfer me to a sister hotel, but whole process was slow and no transport was offered. Finally got to alternative accommodation at 2:30am
Hotel was overbooked and didn't have a room for me when I arrived at 1:20am. Desk clerk did her best to transfer me to a sister hotel, but whole process was slow and no transport was offered. Finally got to alternative accommodation at 2:30am
10
Gary
29 Aug 2025
·
Stayed 6 nights
The breakfast variety, area and times were exceptional!! We loved it, thank you so much! Staff in reception were friendly and very helpful , and our housekeeper was excellent! Rooms were every day cleans and tidy, with fresh linens and towels. Really love it our visit. We highly recommend it. 🙏❤️🇨🇦
The breakfast variety, area and times were exceptional!! We loved it, thank you so much! Staff in reception were friendly and very helpful , and our housekeeper was excellent! Rooms were every day cleans and tidy, with fresh linens and towels. Really love it our visit. We highly recommend it. 🙏❤️🇨🇦
10
Marissa
14 Mar 2024
·
Stayed 4 nights
What made my stay was how fantastic the customer service was from everyone I interacted with. the front desk staff went out of their way to make sure everyone had a great and comfortable stay. Not only was there complimentary breakfast, but it was tasty and fresh! I’d recommend this hotel to anyone staying in the area.
What made my stay was how fantastic the customer service was from everyone I interacted with. the front desk staff went out of their way to make sure everyone had a great and comfortable stay. Not only was there complimentary breakfast, but it was tasty and fresh! I’d recommend this hotel to anyone staying in the area.
4
Graham
30 Aug 2025
·
Stayed 1 night
I have rarely felt less welcome when checking into a hotel. The young man on the desk, his name tag said Caleb, simply said 'Yes?' No 'Welcome to The Hyatt' or similar that may have given me the impression I was actually welcome at the hotel. The room was actually very nice, with lots of room and very clean. It had a fantastic tv in it. Breakfast the next day was chaotic, there was a large party of, I assume, Chinese people having breakfast taking up all of the tables. When we eventually found a table it had not been cleared. I went to get some fruit and there was a long line of people filling plastic bags full of fruit. It was the same situation with bagels and i witnessed a women with 10 to 12 boiled eggs in two bowls. I was travelling with my 21 year old son who has Autism and learning difficulties who was getting increasingly agitated so we couldn't wait to get out. I would suggest that the hotel should put staff in the dining area to prevent what was basically theft that prevented other guests from getting the breakfast they paid for, Check-in and breakfast spolied a nice hotel.
I have rarely felt less welcome when checking into a hotel. The young man on the desk, his name tag said Caleb, simply said 'Yes?' No 'Welcome to The Hyatt' or similar that may have given me the impression I was actually welcome at the hotel. The room was actually very nice, with lots of room and very clean. It had a fantastic tv in it. Breakfast the next day was chaotic, there was a large party of, I assume, Chinese people having breakfast taking up all of the tables. When we eventually found a table it had not been cleared. I went to get some fruit and there was a long line of people filling plastic bags full of fruit. It was the same situation with bagels and i witnessed a women with 10 to 12 boiled eggs in two bowls. I was travelling with my 21 year old son who has Autism and learning difficulties who was getting increasingly agitated so we couldn't wait to get out. I would suggest that the hotel should put staff in the dining area to prevent what was basically theft that prevented other guests from getting the breakfast they paid for, Check-in and breakfast spolied a nice hotel.
2
Joyce
26 Feb 2025
·
Stayed 1 night
It took us 30 minutes to get checked in. We were the only clients waiting to get a room. Nothing was done about this inconvenience. We were very tired & just wanted to get into our reserved room, but couldn't. We probably won't stay at a Hyatt again during our travels.
It took us 30 minutes to get checked in. We were the only clients waiting to get a room. Nothing was done about this inconvenience. We were very tired & just wanted to get into our reserved room, but couldn't. We probably won't stay at a Hyatt again during our travels.
10
Ellen
15 Nov 2025
·
Stayed 2 nights
Staff very welcoming and great information
Staff very welcoming and great information
6
Jaime
24 Feb 2025
·
Stayed 1 night
When I checked in the girl was "nice". She continued to repeat herself over and over, not answering any of the questions I asked her. Very unwilling to help or answer any questions. Made checking in lot more frustrating than it should have been.
When I checked in the girl was "nice". She continued to repeat herself over and over, not answering any of the questions I asked her. Very unwilling to help or answer any questions. Made checking in lot more frustrating than it should have been.
10
Amanda
26 Jul 2023
·
Stayed 5 nights
Stayed 5 nights here and would absolutely recommend staying again. The staff was incredible. I honestly don’t think I’ve ever stayed somewhere that had staff as helpful and kind as this place. The hotel was very clean, the only complaint is that the pool was really small but not a deal breaker at all. Three adults agree one room that had 2 queen beds and a pull out couch bed. There was a ton of space in the room and both the beds and couch were extremely comfortable. I highly recommend staying there!
Stayed 5 nights here and would absolutely recommend staying again. The staff was incredible. I honestly don’t think I’ve ever stayed somewhere that had staff as helpful and kind as this place. The hotel was very clean, the only complaint is that the pool was really small but not a deal breaker at all. Three adults agree one room that had 2 queen beds and a pull out couch bed. There was a ton of space in the room and both the beds and couch were extremely comfortable. I highly recommend staying there!
10
Amanda
21 Jun 2025
·
Stayed 2 nights
It was the fastest check in I’ve ever experienced, staff was very helpful. Calm place nice rooms, everything was nice and clean.
It was the fastest check in I’ve ever experienced, staff was very helpful. Calm place nice rooms, everything was nice and clean.
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AI-generated summary based on recent guest reviews
Location
Excellent for events at the Delta Center and The Gateway, with TRAX light rail, Temple Square, and downtown sights within an easy walk or short ride; airport access is convenient. Expect some urban challenges, including street/train noise and occasional concerns about parking lot security or nearby homelessness.
Related guest reviews
10
Nina
23 Jun 2025
·
Stayed 1 night
Very close to Temple Square and the airport
Very close to Temple Square and the airport
10
Eduardo
21 Mar 2025
·
Stayed 2 nights
It's a super accessible place right next to the light rail and walking distance of everything downtown. The staff are great and the food is decent. A solid stay. I would just be aware of the fact that the downtown area is sometimes loud with cars or that the rail is pretty loud sometimes too.
It's a super accessible place right next to the light rail and walking distance of everything downtown. The staff are great and the food is decent. A solid stay. I would just be aware of the fact that the downtown area is sometimes loud with cars or that the rail is pretty loud sometimes too.
10
Mary
10 Aug 2025
·
Stayed 1 night
Great place to stay in Salt Lake City - convenient to temple square and other areas of interest
Great place to stay in Salt Lake City - convenient to temple square and other areas of interest
10
Miguel
16 Aug 2025
·
Stayed 1 night
A central hub for pretty much everything SLC has to offer. Either in walking distance or a short drive away. 11/10
A central hub for pretty much everything SLC has to offer. Either in walking distance or a short drive away. 11/10
10
Jillian
28 Jun 2025
·
Stayed 1 night
Spacious rooms and very clean. Lots to do and see in walking distance from the hotel. Right on the rail system. One block from the Delta Center.
Spacious rooms and very clean. Lots to do and see in walking distance from the hotel. Right on the rail system. One block from the Delta Center.
4
Alicia
28 Oct 2024
·
Stayed 1 night
Great Place to stay if you do not have a car to leave in their "secured" parking lot, right next to the soup kitchen and a lot of homeless in the area. Our vehicle was broken into staff was not surprised. SLC Police did not bother to respond as a weapon was not stolen from the vehicle.
Great Place to stay if you do not have a car to leave in their "secured" parking lot, right next to the soup kitchen and a lot of homeless in the area. Our vehicle was broken into staff was not surprised. SLC Police did not bother to respond as a weapon was not stolen from the vehicle.
8
Steven
24 Apr 2025
·
Stayed 1 night
Located in downtown Salt Lake City making it very close to shopping and dining. Felt safe and secure in and around this facility.
Located in downtown Salt Lake City making it very close to shopping and dining. Felt safe and secure in and around this facility.
10
Dennis
20 Mar 2025
·
Stayed 1 night
It’s a rose in the heather. Downtown Salt Lake walking distance from basically everything including SLCs homeless and drug problems.
It’s a rose in the heather. Downtown Salt Lake walking distance from basically everything including SLCs homeless and drug problems.
10
Christopher
21 Apr 2025
·
Stayed 2 nights
This hotel is located in downtown Salt Lake City. It is within a five minute walk to the Delta Center, shopping mall and the Salt Lake Temple. There is a tram that goes right by it, too. The staff were very friendly, and the room was great! Very big with a sitting area and convenient parking right behind the hotel. I highly recommend this hotel, especially if you are going to a game or concert in downtown Salt Lake City.
This hotel is located in downtown Salt Lake City. It is within a five minute walk to the Delta Center, shopping mall and the Salt Lake Temple. There is a tram that goes right by it, too. The staff were very friendly, and the room was great! Very big with a sitting area and convenient parking right behind the hotel. I highly recommend this hotel, especially if you are going to a game or concert in downtown Salt Lake City.
10
Coyla
11 May 2025
·
Stayed 1 night
What a convenient place to stay close to transit to the airport and concert venues were within walking distance!! Definitely will be staying here again!!!
What a convenient place to stay close to transit to the airport and concert venues were within walking distance!! Definitely will be staying here again!!!
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AI-generated summary based on recent guest reviews
Dining
Complimentary breakfast is frequently praised for variety and value. Some guests find items cold, limited, or ending early, and there is no full-service restaurant or bar—only limited options during renovation.
Related guest reviews
8
Taylor
1 Jun 2025
·
Stayed 1 night
The Hyatt was conveniently located to food, shopping, entertainment and public transportation. The breakfast was great and offered options for all ages. Staff were friendly, knowledgeable and welcoming
The Hyatt was conveniently located to food, shopping, entertainment and public transportation. The breakfast was great and offered options for all ages. Staff were friendly, knowledgeable and welcoming
10
John
17 Jul 2025
·
Stayed 1 night
Will stay there again. Breakfast was good to plenty of food lots of varieties.
Will stay there again. Breakfast was good to plenty of food lots of varieties.
10
Gary
29 Aug 2025
·
Stayed 6 nights
The breakfast variety, area and times were exceptional!! We loved it, thank you so much! Staff in reception were friendly and very helpful , and our housekeeper was excellent! Rooms were every day cleans and tidy, with fresh linens and towels. Really love it our visit. We highly recommend it. 🙏❤️🇨🇦
The breakfast variety, area and times were exceptional!! We loved it, thank you so much! Staff in reception were friendly and very helpful , and our housekeeper was excellent! Rooms were every day cleans and tidy, with fresh linens and towels. Really love it our visit. We highly recommend it. 🙏❤️🇨🇦
4
Graham
30 Aug 2025
·
Stayed 1 night
I have rarely felt less welcome when checking into a hotel. The young man on the desk, his name tag said Caleb, simply said 'Yes?' No 'Welcome to The Hyatt' or similar that may have given me the impression I was actually welcome at the hotel. The room was actually very nice, with lots of room and very clean. It had a fantastic tv in it. Breakfast the next day was chaotic, there was a large party of, I assume, Chinese people having breakfast taking up all of the tables. When we eventually found a table it had not been cleared. I went to get some fruit and there was a long line of people filling plastic bags full of fruit. It was the same situation with bagels and i witnessed a women with 10 to 12 boiled eggs in two bowls. I was travelling with my 21 year old son who has Autism and learning difficulties who was getting increasingly agitated so we couldn't wait to get out. I would suggest that the hotel should put staff in the dining area to prevent what was basically theft that prevented other guests from getting the breakfast they paid for, Check-in and breakfast spolied a nice hotel.
I have rarely felt less welcome when checking into a hotel. The young man on the desk, his name tag said Caleb, simply said 'Yes?' No 'Welcome to The Hyatt' or similar that may have given me the impression I was actually welcome at the hotel. The room was actually very nice, with lots of room and very clean. It had a fantastic tv in it. Breakfast the next day was chaotic, there was a large party of, I assume, Chinese people having breakfast taking up all of the tables. When we eventually found a table it had not been cleared. I went to get some fruit and there was a long line of people filling plastic bags full of fruit. It was the same situation with bagels and i witnessed a women with 10 to 12 boiled eggs in two bowls. I was travelling with my 21 year old son who has Autism and learning difficulties who was getting increasingly agitated so we couldn't wait to get out. I would suggest that the hotel should put staff in the dining area to prevent what was basically theft that prevented other guests from getting the breakfast they paid for, Check-in and breakfast spolied a nice hotel.
10
Javier Castanon
1 Sept 2025
·
Stayed 1 night
No breakfast available early morning
No breakfast available early morning
10
seidu
22 Jun 2025
·
Stayed 2 nights
Love it especially the breakfast
Love it especially the breakfast
6
Michael
26 Jun 2025
·
Stayed 6 nights
This is typical “this level” comfortable, and fairly new hotel. Two minuses from a travelers perspective. There are no microwaves in a room that has a refrigerator. This to many, and is just does not make sense. It is inconvenient. It would drive us to other solutions for a week. A day or 2 no real problem. The other problem is the less than stellar free breakfast. In this case, you get what you pay for. There’s nothing wrong with it if you’re ok with cold eggs, honey basket for tea so stuck together with honey it was impossible to get one out, running out of fruit daily-especially bananas, and a handful of other less than good things. Kids everywhere, but they only made pancakes on weekends. Great rule for them, not so good for families. It’s fine, my son made me drive to IHOP daily to avoid those problems, get warm food, and to get pancakes. Other than these 2 items it is a great hotel.
This is typical “this level” comfortable, and fairly new hotel. Two minuses from a travelers perspective. There are no microwaves in a room that has a refrigerator. This to many, and is just does not make sense. It is inconvenient. It would drive us to other solutions for a week. A day or 2 no real problem. The other problem is the less than stellar free breakfast. In this case, you get what you pay for. There’s nothing wrong with it if you’re ok with cold eggs, honey basket for tea so stuck together with honey it was impossible to get one out, running out of fruit daily-especially bananas, and a handful of other less than good things. Kids everywhere, but they only made pancakes on weekends. Great rule for them, not so good for families. It’s fine, my son made me drive to IHOP daily to avoid those problems, get warm food, and to get pancakes. Other than these 2 items it is a great hotel.
8
Brandon
9 Aug 2025
·
Stayed 1 night
Great location and friendly staff. Breakfast was not very good
Great location and friendly staff. Breakfast was not very good
4
Jennifer
10 Apr 2025
·
Stayed 1 night
Description said restaurant available however few options were available and front desk staff were also the ‘cooks’. We had the breakfast included with our stay the next morning because there were few options near by. The food was cold and upon leaving we noticed a large dead cockroach on the floor in the lobby. The room was dark, old and felt unclean.
Description said restaurant available however few options were available and front desk staff were also the ‘cooks’. We had the breakfast included with our stay the next morning because there were few options near by. The food was cold and upon leaving we noticed a large dead cockroach on the floor in the lobby. The room was dark, old and felt unclean.
2
David
22 Nov 2024
·
Stayed 1 night
I booked this hotel for my husband who is not a big fan of traveling. It was a quick overnight stay and I booked this hotel because it stated there was a restaurant and a bar on location so he would not have to find somewhere else to eat. This hotel had no restaurant and no bar.
I booked this hotel for my husband who is not a big fan of traveling. It was a quick overnight stay and I booked this hotel because it stated there was a restaurant and a bar on location so he would not have to find somewhere else to eat. This hotel had no restaurant and no bar.
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AI-generated summary based on recent guest reviews
10
Tiffany
6 days ago
·
Stayed 2 nights
It was a great experience staying here! Clean, great location and helpful staff!
It was a great experience staying here! Clean, great location and helpful staff!
2
Brooke
last week
·
Stayed 1 night
Pillows were awful. Ac was a wall unit that was loud and inconsistent.
Pillows were awful. Ac was a wall unit that was loud and inconsistent.
8
Lyle
2 weeks ago
·
Stayed 1 night
It was a nice stay as we needed it for one night
It was a nice stay as we needed it for one night
10
Xuenan
2 weeks ago
·
Stayed 1 night
Great stay overall. The hotel was very clean, and the room was spacious and comfortable. The location is excellent—very close to the Utah State Capitol, Temple Square, and other downtown attractions. Very convenient for sightseeing, and I would definitely stay here again.
Great stay overall. The hotel was very clean, and the room was spacious and comfortable. The location is excellent—very close to the Utah State Capitol, Temple Square, and other downtown attractions. Very convenient for sightseeing, and I would definitely stay here again.
10
David
3 weeks ago
·
Stayed 1 night
Location is easy drive from highway in the downtown area. Just a few blocks from Temple Square and visitor info office/walking tour start.
Location is easy drive from highway in the downtown area. Just a few blocks from Temple Square and visitor info office/walking tour start.
FAQs about Hyatt Place Salt Lake City Downtown / The Gateway
Is parking available at the property?
Uncovered self parking is available on-site for a fee of USD 15 per night, which includes in/out privileges.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM.
Does the property allow pets?
Pets are allowed in specific rooms with a pet fee of USD 75 per accommodation, per stay, plus a one-time cleaning fee of USD 100. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities. However, specific details on accessible rooms and bathrooms are not provided.
What is the location of the property in relation to key landmarks?
The hotel is centrally located in Salt Lake City, just a 4-minute walk from Delta Center and 6 minutes from Clark Planetarium. It is 0.4 miles from Discovery Gateway Children's Museum and 0.5 miles from Abravanel Hall.
Does the property have a swimming pool?
Yes, there is a seasonal outdoor pool available, which is open from April to November.
What are the hotel's policies for guests staying with children?
Children are welcome at the property, and the minimum age for children to stay for free is not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-19: 405.96999647216796USD
- 2026-09-20: 170.51040699157713USD
- 2026-09-21: 206.88480352172851USD
- 2026-09-22: 345.3742373443603USD
- 2026-09-23: 443.76066647338865USD
- 2026-09-24: 402.99998738403315USD
- 2026-09-25: 369.86880770874023USD
- 2026-09-26: 200.14649600219724USD
- 2026-09-27: 132.9588069229126USD
- 2026-09-28: 149.698799230957USD
- 2026-09-29: NO DATA
- 2026-09-30: 441.19586244201656USD
- 2026-10-01: 364.41362034301756USD
- 2026-10-02: NO DATA
- 2026-10-03: 234.40320830230712USD
- 2026-10-04: 132.9588069229126USD
- 2026-10-05: 191.99998968658446USD
- 2026-10-06: 343.0099865203857USD
- 2026-10-07: 291.99998759918213USD
- 2026-10-08: 491.6405465362549USD
- 2026-10-09: NO DATA
- 2026-10-10: 396.9899770141601USD
- 2026-10-11: 141.82560577545166USD
- 2026-10-12: 132.9588069229126USD
- 2026-10-13: 169.0099887512207USD
- 2026-10-14: 225.99999388122558USD
- 2026-10-15: NO DATA
- 2026-10-16: 461.17078674316406USD
- 2026-10-17: NO DATA
- 2026-10-18: 124.98999600372314USD
- 2026-10-19: 147.73320264282225USD
- 2026-10-20: 299.41921266784664USD
- 2026-10-21: 300.0099776092529USD
- 2026-10-22: 250.99999335937497USD
- 2026-10-23: NO DATA
- 2026-10-24: 369.00000070495605USD
- 2026-10-25: 141.82560577545166USD
- 2026-10-26: 132.9588069229126USD
- 2026-10-27: 141.82560577545166USD
- 2026-10-28: 141.82560577545166USD
- 2026-10-29: 141.82560577545166USD
- 2026-10-30: 141.82560577545166USD
- 2026-10-31: 141.82560577545166USD
- 2026-11-01: 124.98999600372314USD
- 2026-11-02: 132.9588069229126USD
- 2026-11-03: 141.82560577545166USD
- 2026-11-04: 141.82560577545166USD
- 2026-11-05: 141.82560577545166USD
- 2026-11-06: 141.82560577545166USD
- 2026-11-07: 141.82560577545166USD
- 2026-11-08: 191.99998968658446USD
- 2026-11-09: 312.9999752502441USD
- 2026-11-10: 409.9999774291992USD
- 2026-11-11: 496.99999382934567USD
- 2026-11-12: 181.9999863922119USD
- 2026-11-13: 141.82560577545166USD
- 2026-11-14: 141.82560577545166USD
- 2026-11-15: 124.98999600372314USD
- 2026-11-16: 149.698799230957USD
- 2026-11-17: 165.99999163055418USD
- 2026-11-18: 149.698799230957USD
- 2026-11-19: 141.82560577545166USD
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
- The seasonal pool will be open from April to November.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The photos in this description reflect the brand standard and are provided for illustrative purposes only.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Uncovered self parking fee: USD 15 per night (in/out privileges)
- Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-smoking rooms
Business centre
Dry cleaning
Services
Business centre
Dry cleaning
Housekeeping
Banquet facilities
Safe-deposit box
ATM/Cash machine
Luggage storage
Express check-in/check-out
Self laundry
24-Hour Front Desk
Parking
Parking
Parking (Limited)
Parking Onsite
Internet
Free wi-fi
General
Restaurant
Non-smoking rooms
Hot tub/Jacuzzi
Allergy-free room available
Family room
Snack Bar/Deli
Wheelchair Accessible (Limited)
Activities
Swimming pool
Golf course (nearby)
Cycling
Hiking
Pool outdoor
Pool (Seasonal Outdoor)
Fitness Center (nearby)