Name: SpringHill Suites by Marriott San Antonio Airport
Address: 514 NE Loop 410, San Antonio, Texas, United States of America, San Antonio, Texas, US
Price range: US$93–US$151 per night
Rating: 7.48

What guests think

At SpringHill Suites by Marriott San Antonio Airport, travelers praise the convenient airport location and consistently friendly staff, while reviews are mixed on cleanliness and maintenance, with some noting dated spaces, strong pool chlorine smells, and housekeeping shortfalls.

Many guests value the free airport shuttle and easy access to nearby dining and shopping by short drive. Room size and comfort are appreciated, but several note airport or highway noise and occasional Wi-Fi issues. Breakfast feedback ranges from good to limited or poorly replenished. Expect a convenient overnight stop with warm service but variable upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Airport shuttle service is a strong point, though the pool is small and has been reported as closed or overly chlorinated, and public areas can feel dated with occasional maintenance issues. A few guests mentioned parking security concerns.

Related guest reviews

10

Daniel

25 Sept 2025

·

Stayed 1 night

Friendly, helpful staff. Shuttle was prompt and available . Very good service.

10

Claudia

16 May 2025

·

Stayed 3 nights

The pool needs a little attention and ventilation because the chemicals that they use for it are strong and make you nauseous

10

Jeff

14 Oct 2024

·

Stayed 1 night

I have stayed at this location 5 times in the last year. I have yet to be in a room where the bathroom mirror light worked. Only the overhead. It makes it very difficult to get ready. Why are they not working? Also, my truck was broken into during my last stay. Fortunately nothing was taken because I don’t keep valuables in my truck. $265 later I’m going home with a new passenger rear window.

4

Sarah

28 Aug 2023

·

Stayed 2 nights

Walked inside room notcied right aqay several stains on floor and bed. Not to mention my truck got stolen and they have no cameras outside overall my stay was horrible i will never go to san antonio again there theft crime is horrible.

6

Debbie

28 May 2025

·

Stayed 3 nights

We had a great time at this hotel, the staff was extremely attentive and helpful. I will say it was extremely hot in the lobby and smelled of chlorine from the pool, but check in was a breeze thanks to Kimberly. We did address the stench of smoke in our room, we could never get the television to work (even after following the instructions left to Kimberly), the light in the toilet room was always flicking and lastly the beds were not the greatest, like no fluff, no bounce. It was not a good rest, but the staff made our stay wonderful. Also they offer free three mile shuttle services, so that was amazing! The pool was amazing we really enjoyed the waterfall. So all in all, it was restfully not the best, but the vibes (such as the friendliness of the staff and pool) were good.

4

Christian

17 Jan 2023

·

Stayed 19,373 nights

Reserved this hotel for the indoor pool (for my son) and I was advised when arrived at the hotel, the pool has been closed for a long time for "renovation". I expected more from a Marriott on cleanliness. The hotel in general was dirty as well as the room and restroom. There was a loud noise coming from the pipes when person from upstairs room was showering or using the restroom. Unfortunately for me it was a bad experience.

4

Jessica

26 Jan 2023

·

Stayed 1 night

The man at the front desk when we checked in was very friendly. The location for the purpose of the airport was great. However, the room was not clean, the floor needed vacuumed, the pull out trundle had stains on it, the blinds were torn, the sink was broke and the electricity went off in the middle of the night for a few hours. The elevator was still out of service the next morning and the pool area was blocked off.

10

Lorena

11 Oct 2025

·

Stayed 1 night

Close to airport and free shuttle. Great place

8

Christopher

6 Aug 2025

·

Stayed 1 night

Great airport shuttle service too.

8

Kendall

12 Dec 2023

·

Stayed 1 night

24 hr shuttle not only to airport but also 3 mile to aurrounding area shopping and restaurants

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is highly mixed: multiple guests reported dirty rooms or bathrooms, stains, hair, dust, and pests (including cockroaches or alleged bed bugs), and some said stayover service was missed. Others found spaces clean.

Related guest reviews

4

Nichole

17 Apr 2024

·

Stayed 1 night

Hair all over the sink and bathroom floor

8

Kimberly

27 Oct 2024

·

Stayed 3 nights

Staff were extremely courteous and helpful! Room did not get cleaned until we asked about it. And when it was cleaned they did not leave appropriate amount of towels and removed a pillow. Breakfast wasn’t fresh. Hash browns were hard as a rock!

2

Giovanni

16 Jun 2024

·

Stayed 1 night

We booked 2 rooms for my family. Our room had pubic hair in both the beds . Both rooms were dirty. The second room they switched us to, AC didn't work and dirty room. The last room they put us in we had to do a maneuver to get the door to open and close properly, by that time I was too tired to complain. They really didn't care. The maintenance guy said it's an old hotel you know . Like I guess if it's an old hotel it's ok? Then they need to reflect old hotel prices . I really feel ripped off.

2

Ricardo

28 Jul 2025

·

Stayed 2 nights

Bugs and dirty cockroaches

6

Shean

28 Jan 2025

·

Stayed 2 nights

I stayed here with my daughter for a get away trip for her 15th birthday. The property is very convenient to the airport. The staff is friendly. Our issues center on the cleanliness of our room. The beds were made, sheets were clean and no bed bugs to be seen. However, the room had a hard to place odor. Since we arrived and checked in late my daughter sprayed some perfume and we went to bed. The next morning while she was removing her retainer it fell behind the dresser next to her bed. When I moved it back there were tons of candy wrappers, old food and dust bunnies. We informed the hotel staff that morning at breakfast. They did offer to move us to another room. I declined and asked that they clean it instead since we had a full day. We decided to eat breakfast there. Despite being early down, they were out of almost everything except waffle mix and cereal. When the food did come out it was cold. Upon return to the hotel that evening we did our due diligence and checked behind the dresser. While the room was vacuumed, and beds were made, the smell was back and they still had not addressed the major issue behind the dresser. We checked out at 5AM for an early flight home.

2

PRAMOD REDDY

7 Jul 2024

·

Stayed 2 nights

Bed bugs on the room. Clothes press is not in working condition. Shower Curtain is too small. I suffered all red spots on my body sure bed bugs . Terrible. Will never ever stay here again.

6

JOSEPH

15 Nov 2023

·

Stayed 1 night

Not clean

6

Rayshunda

19 Apr 2023

·

Stayed 2 nights

I’m a Marriott Bonvoy member so I only book and I’ve become partial to the SpringHill because I like the shower room split. Well, the lobby was as expected and I was excited to check in. We get upstairs to our floor and the carpets are in dire need of cleaning and I mean it looks disgusting. We get into the room and there is a weird smell but not overwhelming, the shower room had mold stains on the walls and the vent was covered in thick dust. So much so I had to go get some allergy medicine because I was sneezing so bad. It definitely was a disappointment from my norm.

4

David

11 Oct 2025

·

Stayed 1 night

The hotel was pretty tired and dirty. The room had a few bugs (one dead and two alive). Several items in the room were broken (light fixture, blinds, night stand), and had many stains (carpet, sofa, walls). Breakfast quality was really bad. Overall very poor quality stay.

6

Antonia

29 Oct 2024

·

Stayed 3 nights

We’ve stayed at Springhill Suites in the past and never had a problem, until now. We had a 3 night stay and not once did we have our room cleaned. I reported this to the front desk after housekeeping skipped our room after the first night and it still wasn’t cleaned. In addition, I reported that the deadbolt lock did not close; therefore, our room was not secure. None of these issues were resolved by the end of our stay.

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious and generally comfortable, but several guests mention airport/highway or dog-kennel noise and dated decor; Wi-Fi reliability was occasionally poor.

Related guest reviews

10

Constantino

22 Jul 2025

·

Stayed 2 nights

A somewhat outdated hotel. Good for a one-night stay before heading to the airport if you're on a budget.

10

lesley

30 Oct 2024

·

Stayed 2 nights

Big rooms

6

Edward

12 Apr 2024

·

Stayed 1 night

Very noisy due to airplanes landing at the nearby airport flying virtually overhead . Also traffic was very noisy from the nearby freeway.

8

Kay

11 Apr 2024

·

Stayed 1 night

Nice beds, quiet room, easy access to airport

6

Rebecca

29 Jun 2025

·

Stayed 1 night

Decor was outdated and so was the furniture. Room had a peculiar odor. Breakfast was ok. Staff was rude bringing out food hitting my arm. She didn’t apologize at all. One and done hotel

4

Carl

7 Jun 2024

·

Stayed 4 nights

Wi-Fi was out when I arrived, had been out for days and did not get restored for 2 days after checking in. Unacceptable for a business traveler dependent on getting online working from a hotel room.

6

Mario

15 Nov 2023

·

Stayed 1 night

Problem early in the morning with dogs braking all morning. Some kind of sound barrier should be in place between dog inn and hotel

6

Nyah

17 Jul 2024

·

Stayed 1 night

WiFi is the only down side doesn’t work well

10

David

13 Aug 2023

·

Stayed 2 nights

The rooms are very spacious and the staff was so nice! I would definitely book this hotel again for our next trip. We didn’t make it to breakfast so not to sure how that was.

8

Maria

14 Mar 2025

·

Stayed 1 night

I enjoy staying here due to location and the staff. Jacob, Jennifer, & Kimberly are absolutely sweet, kind, and provide 5 star customer service. If you stay here expect some air traffic noise, its literally across the highway from the airport. I believe housekeeping could do better but its nothing that has hindered my stay and/or I haven't been able to remedy myself. Breakfast is enough to get your day started (juices, coffee, assorted breads & bagels, oatmeal, eggs, breakfast meats, and make your own waffles) if you want more variety-there is a cracker barrel not far from the hotel. I come in town at least 2x a month and each time the customer service I receive is top notch..and for that, I will return.

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, attentive, and accommodating across the front desk and shuttle teams, with helpful touches like early check-in and schedule changes. A minority reported rudeness, slow check-in, or unresolved issues.

Related guest reviews

8

Aaron

1 Apr 2025

·

Stayed 3 nights

The staff was top tier from top to bottom. They made this a great visit. Front desk and shuttle drivers especially.

10

Daniel

25 Sept 2025

·

Stayed 1 night

Friendly, helpful staff. Shuttle was prompt and available . Very good service.

10

michael

31 Oct 2023

·

Stayed 1 night

My flight was canceled, it needed somewhere to stay. The staff at this property was unbelievably helpful. Even drove me to the airport at 3:45 AM. Highly recommend.

10

Sherry

22 Mar 2025

·

Stayed 1 night

We were dropped off early. The hotel had our room ready and allowed us to check-in early. Our flight the next morning was rescheduled; the front desk changed our shuttle to the airport for us. We really appreciated their hospitality and assistance!

2

Denise

8 Jan 2025

·

Stayed 3 nights

Breakfast attendant very rude, room was not comfortable and needed work done.

6

Ana

30 Jul 2023

·

Stayed 2 nights

Front desk was so rude! He needs better customer service skills!!!

10

Josefa

25 Mar 2025

·

Stayed 2 nights

I really want to thank the staff for being able to accommodate our big family and had rooms close to each other. They were so friendly and very courteous.

6

Abel

27 Oct 2024

·

Stayed 2 nights

Room was average for the price we paid. Front desk clerk had a bad attitude. Couldnt do mobile check in. When we arrived check in said at 3 but no rooms were ready and had to wait about 30 mins in the lobby for a room to be cleaned.

8

Markell

22 Sept 2025

·

Stayed 1 night

Front desk person took forever, was nowhere to be found check in wasn’t smooth. The hotel common areas (lobby, elevators, hallways) had a not pleasant smell.

10

Edith Banuelos

7 Oct 2024

·

Stayed 2 nights

The front gal, Juanita, went above and beyond to get me booked an extra night when it was my mistake and booked my stay too short. She was amazing and patient the entire time.

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AI-generated summary based on recent guest reviews

Location

Very convenient for the airport with quick access to major roads and a short drive to dining and downtown; not much is walkable. Some guests noted airplane or highway noise.

Related guest reviews

10

Rogelio

29 Sept 2025

·

Stayed 2 nights

The property was very clean. The room was perfect for my wife and I. Anything fun to do was short 10 minute drive

8

Aimee

28 Oct 2024

·

Stayed 2 nights

Dog resort right next door so I woke up each morning to tons of dogs barking. Otherwise not a bad hotel.

8

Brandon

17 Apr 2024

·

Stayed 2 nights

Great location near airport

8

Kay

11 Apr 2024

·

Stayed 1 night

Nice beds, quiet room, easy access to airport

10

Nelson

2 Jun 2024

·

Stayed 1 night

The proximity to the Airport in San Antonio.

8

Elia

26 Jul 2023

·

Stayed 1 night

Right off 410 loop

10

Lorena

11 Oct 2025

·

Stayed 1 night

Close to airport and free shuttle. Great place

8

Maria

14 Mar 2025

·

Stayed 1 night

I enjoy staying here due to location and the staff. Jacob, Jennifer, & Kimberly are absolutely sweet, kind, and provide 5 star customer service. If you stay here expect some air traffic noise, its literally across the highway from the airport. I believe housekeeping could do better but its nothing that has hindered my stay and/or I haven't been able to remedy myself. Breakfast is enough to get your day started (juices, coffee, assorted breads & bagels, oatmeal, eggs, breakfast meats, and make your own waffles) if you want more variety-there is a cracker barrel not far from the hotel. I come in town at least 2x a month and each time the customer service I receive is top notch..and for that, I will return.

10

Elizabeth

14 Oct 2025

·

Stayed 1 night

Convenient location to get to the airport.

10

Daisy

11 Mar 2025

·

Stayed 2 nights

Close to the airport and provides a shuttle bus which was nice! Nothing really walkable near the area but the drive isn’t too long to downtown. Good free breakfast!

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AI-generated summary based on recent guest reviews

Dining

Breakfast quality and variety are inconsistent: some describe it as good or adequate, while others found limited options, items not replenished, or poor preparation.

Related guest reviews

8

Kimberly

27 Oct 2024

·

Stayed 3 nights

Staff were extremely courteous and helpful! Room did not get cleaned until we asked about it. And when it was cleaned they did not leave appropriate amount of towels and removed a pillow. Breakfast wasn’t fresh. Hash browns were hard as a rock!

4

Yvonne

15 Sept 2025

·

Stayed 2 nights

Didnt like the tv , it was difficult to find local channels. And breakfast needs some work . watery eggs and dry sausage isn't a good combination

4

Oscar

17 Jan 2023

·

Stayed 19,373 nights

It is conveniently located near the airport. Unfortunately their shuttle to the airport was not running during my stay. Getting a cab or bus is next to impossible in this location. I was not aware that this hotel now has a policy of cleaning the rooms every other day. This was very dissapointing. Another reason I chose this hotel is that in the past it use to have a decent hot breakfast with a good variety of selections. Now breakfast is very limited, it is not well replenished when they run out of food and the breakfast area in no kept clean during serving time. This was another dissapointment. Our room had a king size bed that had only a nightstand on one side. So I had to set my my phone, charger, wallet, etc on the floor. This was also another dissapointment.

10

Diana

24 Jun 2025

·

Stayed 1 night

They had no muffins or danish, I was a little disappointed.

8

Laura

12 Oct 2025

·

Stayed 1 night

Our stay was very nice and accommodating. Our room was very clean and comfortable throughout our stay. When it came to breakfast, I do wish that more options were provided

10

EDGAR

26 Dec 2024

·

Stayed 1 night

The staff is so nice and friendly. The place is clean and well maintained. Breakfast was great and the airport shuttle was very convenient

8

Maria

14 Mar 2025

·

Stayed 1 night

I enjoy staying here due to location and the staff. Jacob, Jennifer, & Kimberly are absolutely sweet, kind, and provide 5 star customer service. If you stay here expect some air traffic noise, its literally across the highway from the airport. I believe housekeeping could do better but its nothing that has hindered my stay and/or I haven't been able to remedy myself. Breakfast is enough to get your day started (juices, coffee, assorted breads & bagels, oatmeal, eggs, breakfast meats, and make your own waffles) if you want more variety-there is a cracker barrel not far from the hotel. I come in town at least 2x a month and each time the customer service I receive is top notch..and for that, I will return.

10

Daisy

11 Mar 2025

·

Stayed 2 nights

Close to the airport and provides a shuttle bus which was nice! Nothing really walkable near the area but the drive isn’t too long to downtown. Good free breakfast!

4

David

11 Oct 2025

·

Stayed 1 night

The hotel was pretty tired and dirty. The room had a few bugs (one dead and two alive). Several items in the room were broken (light fixture, blinds, night stand), and had many stains (carpet, sofa, walls). Breakfast quality was really bad. Overall very poor quality stay.

8

Sheron

2 Aug 2023

·

Stayed 1 night

Staff were friendly. Just need to have more options for breakfast

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$96
February	US$106
March	US$105
April	US$107
May	US$99
June	US$102
July	US$109
August	US$101
September	US$100
October	US$100
November	US$100
December	US$101

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $99	18 $102	19 $108
20 $93	21 $94	22 $103	23 $127	24 $99	25 $113	26 $113
27 $94	28 $95	29 $94	30 $94

Su	Mo	Tu	We	Th	Fr	Sa
				1 $94	2 $109	3 $113
4 $94	5 $96	6 $99	7 $99	8 $96	9 $142	10 $142
11 $94	12 $96	13 $94	14 $99	15 $94	16 $104	17 $136
18 $94	19 $99	20 $104	21 $103	22 $105	23 $104	24 $151
25 $94	26 $105	27 $105	28 $100	29 $103	30 $104	31 $127

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Monthly average prices

About this property

Location

Room options

Suite, Multiple Beds

Suite, Multiple Beds, Accessible Bathtub

Suite, Multiple Beds, Hearing Accessible (Roll-In Shower)

Suite, Multiple Beds, Hearing Accessible

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about SpringHill Suites by Marriott San Antonio Airport

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Prices for upcoming dates