Name: Residence Inn by Marriott London Tower Bridge
Address: 190 Bermondsey Street, SE1, Grange, London, England, United Kingdom, London, Greater London, GB
Price range: $215–$641 per night
Rating: 8.2

What guests think

At Residence Inn by Marriott London Tower Bridge, travellers consistently highlight a convenient location near London Bridge/Tower Bridge, friendly staff, and a popular complimentary breakfast, plus the practicality of in-room kitchenettes for longer stays and families.

Feedback is mixed on rooms: some are spacious, but several feel small with thin walls and doors, layout quirks, and occasional noise or inconsistent air conditioning. Cleanliness and maintenance also vary, with reports of mold or odors, pests, missed housekeeping, weak water pressure, and equipment outages (laundry dryers, lift, coffee machine), plus open-air corridors that feel cold. Overall, expect an apartment-style stay in a handy location if you can tolerate occasional noise and maintenance quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

On-site laundry and a small gym are appreciated, but equipment downtime and weak dryers are noted. Guests also report AC inconsistencies, open-air corridors that feel cold, occasional lift outages, and sporadic signage or coffee-machine issues.

Related guest reviews

8

Bruce

Apr 25, 2024

·

Stayed 4 nights

The lift being out of service caused some long wait times.

8

samer

Jan 26, 2025

·

Stayed 3 nights

Enjoyed the stay in a large room. Good facilities, with access to laundry room, very good breakfast buffet and a decent gym room. The area is quite urban with some very good eateries

6

Lisa

Aug 31, 2023

·

Stayed 10 nights

Not enough signage for property to be seen for transportation purposes. Not enough lighting at night. Some laundry facility machines did not work. My room air conditioning did not work, although maintenance very quickly brought into the room a portable air unit which did help somewhat. Breakfast was usually late being placed and only one coffee machine for the facility, and it did not work quite often. The staff were extremely helpful, respectful and always courteous and generous with their time.

10

Lauren

Mar 2, 2025

·

Stayed 9 nights

This was the perfect hub for our London trip. A short walk to the Tower Bridge station, great free breakfast and coffee, and a clean well equipped room. The only drawback was that their laundry room had been out of commission- they walked us over to a sister hotel so we could do our laundry so while not as convenient as having it in our hotel, they had a workable solution.

8

Manfred

Mar 31, 2024

·

Stayed 4 nights

The corridor to the room does not have a solid outer wall, so it is all the more important that the doors close very tightly, which unfortunately is not the case. We wouldn't want to stay on the first floor again.

10

Diana

Aug 23, 2025

·

Stayed 2 nights

Property is Great However the Walls Are super thin, you can hear everything including those who are Walking the walls. The AC was spot on, on the Dreadful Heat we experience in July.

10

David

Sep 22, 2023

·

Stayed 2 nights

THIS HOTEL HAS AIR CONDITIONING!!!! Just was there about two weeks ago …had left a hot box hotel for this and couldn’t be happier with my decision… great location, clean facilities, a gym and laundry mat, friendly attentive staff. Will definitely book here again next time I’m in London

8

John

Jan 22, 2025

·

Stayed 4 nights

The location is great and the staff are competent and polite. The breakfast is good. Because it is down an alley (although in a safe neighborhood), they have extra security, so you have to swipe you card to get to the elevators. There are large, louvered windows framing the hallways that are designed to be permanently open, so the walk from room to lobby can be quite cold in the winter.

4

Danielle

Dec 11, 2022

·

Stayed 6 nights

Area was good. Lots of issues with the room . First room had no hot water or heat. Had to move room at 2am. In next room, bathroom door fell off the track, very heavy door right by the bed. Could have really hurt someone. Hallways are open to the air. Was freezing, they can’t close windows

8

Ernie

Aug 15, 2024

·

Stayed 2 nights

Room were good. The dryers in the laundry room were horrible!!!!! Please upgrade it took hours to dry our clothes.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many describe clean rooms, but feedback is inconsistent, citing mold or odors, pests, and missed housekeeping. Damp or missing linens and uneven room refreshes recur in reviews.

Related guest reviews

4

Stephane

Feb 20, 2025

·

Stayed 6 nights

the employees are friendly and want to help but we were quite disappointed about the hotel. The hotel Rooms and the breakfast area are very cramped. Some of the rooms have a very bad smell. Seems they have a problem with sewers pipe that makes the rooms very not confortable at all but seems they do not care and they rent them anyway.

10

Charles

Jan 8, 2025

·

Stayed 3 nights

Hotel was clean. Staff was helpful. The breakfast offered was amazing. Hotel isv ocated near the tube. Plenty of restaurants nearby Overall a great place to stay.

6

Sourjya

Jan 3, 2025

·

Stayed 6 nights

The room didn't match the pictures as what we booked. We asked to change the rooms but they mentioned since we booked through a third party service and it was peak period, all rooms were already booked and they won't be able to cater to our change. We also found some bugs/insects near the sofa bed we had in our suite and asked for a deep cleaning of the room. The cleaning service wasn't upto the mark all days and only on repeated instruction, did they clean the room properly and provided us with bathmat, fresh towels, etc. Location was great, breakfast was nice and overall cooperating and friendly staff. They even allowed us to store our luggages in the final day after checkout for few hours without any additional cost.

6

Anna

Dec 27, 2024

·

Stayed 1 night

The worst mattresses ever, really need upgrading. Black mold in shower, doubt rooms get inspected daily or weekly. Great location and dining options. Room type was really too tight for 3 people, had I know I would have gone with a larger room.

4

Ximena

Nov 22, 2023

·

Stayed 3 nights

Cleanliness was deficient

8

Arie

Nov 25, 2023

·

Stayed 5 nights

I did really like the space we had in the room, there was one thing, in the shower there was some mould (room 110) on the ceiling, we addressed it, but they didn’t clean it.. the rest was great!

8

Jennell

Aug 7, 2024

·

Stayed 6 nights

We stayed in this hotel for one week. The hotel and location is nice! I informed the staff about the water pressure in our room, but no action was taken. The water pressure was so low that I spent triple the time washing my hair. I could have given them five stars if they had addressed my issue or done something. If you don't mind low water pressure, this hotel might be good for you. For me, I will not stay here again.

6

Karen

Mar 5, 2025

·

Stayed 1 night

Nice room apart from a mouse running across the room and under the kitchen cupboard ! Room changed but dont think I would stay again… obviously is a problem - only offered Marriott points as compensation! Don’t have a Marriott card !

8

Rosario-Francesco

Feb 24, 2024

·

Stayed 4 nights

It was a 10 min walk to the London bridge train station. There are some grocery stores around so you can pick up food and drinks quickly. The room provided was okay-ish. The kitchen was easy to use and it good shape. The cleaning crew missed 3 of our 4 night stay wich was quite unfortunate. All in all a good stay with more than friendly staff and a good breakfast.

8

DEB

Jul 25, 2025

·

Stayed 2 nights

Over all the property was good. ! Minor things like was left with one hand towel and large towel for 3 people. Used large towel was hanging up in bathroom that was damp. No sheets,pillows and blanket left for the couch bed for the third person. Breakfast was good. Alot to choose from. Staff

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Studios and suites include kitchenettes and some are spacious, but several feel tight, with thin walls and doors, layout quirks, and occasional noise or inconsistent air conditioning. Comfort varies, with squeaky or firm beds and an uncomfortable sofa bed; a few find decor dated.

Related guest reviews

8

May

May 26, 2025

·

Stayed 2 nights

Room to small

6

Conor

Sep 26, 2023

·

Stayed 1 night

Great location, but design of the rooms means that one of the beds is VERY close to the toilet, which isn't ideal.

10

ALEJANDRO

Dec 26, 2024

·

Stayed 4 nights

Good hotel with spacious rooms conveniently located near public transportation and close to the main London attractions. Breakfast is very good, hotel is starting to feel dated and in need of a refresh, but still very good.

2

GERARDO

Jul 6, 2025

·

Stayed 2 nights

Very uncomfortable room. No A/C. This hotel is not for USA travelers.

8

Leah

Oct 6, 2024

·

Stayed 3 nights

King bed was in a small room. Had 1 foot clearance on each side. Foot of bed had a little more room. Pull out bed was uncomfortable. Breakfast was delicious.

8

Scott

Apr 18, 2025

·

Stayed 4 nights

The deluxe 1 bedroom (2 queen) suite was perfect for my wife and 3 kids. Room was very spacious for a week stay in London. Staff was very friendly. A quick walk to Tower Bridge and some good restraunts in the area.

10

Diana

Aug 23, 2025

·

Stayed 2 nights

Property is Great However the Walls Are super thin, you can hear everything including those who are Walking the walls. The AC was spot on, on the Dreadful Heat we experience in July.

8

Lisa

Nov 6, 2024

·

Stayed 3 nights

Paper thin doors and terrible acoustics outside caused repeated disturbances in the evening and night time. On top of that, the fire alarm went off several times in our room because people were cooking in other rooms. If the sound proofing of the doors was fixed, as well as the fire alarm issue, it would be a wonderful hotel.

8

MRE GILLIAN

Aug 4, 2024

·

Stayed 4 nights

The hotel on the whole was fabulous the breakfast was plentiful and delicious.. the room was well presented with all the amenities you need and more!! The only downside to our hotel stay was the main bed it was so squeaky it was ridiculous and that was literally just turning over through the night it woke the whole apartment!

8

Phillip & Maryse

Aug 17, 2025

·

Stayed 11 nights

Rooms could be bigger for 2 adults 1 teenager

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, attentive, and helpful, especially at reception and breakfast. Notable lapses include slow or unresponsive follow-up, difficulty honoring room changes, overbooking/relocations to a sister hotel, and unsympathetic handling of complaints.

Related guest reviews

6

Nune

Aug 13, 2023

·

Stayed 5 nights

Staff is not helpful. Any requests wevhad put were not answered. Rooms are very small. The cleaning crew lost the pair of my shoe and had no idea were they put. When we told reception desk they did not care

10

zoe

Aug 11, 2024

·

Stayed 2 nights

Great hotel. Everything we needed was there. Loved the breakfast. Great service from all members of staff. They were more than happy to keep our bags before check in and after our stay.

10

Audrey

Aug 30, 2025

·

Stayed 5 nights

Courteous staff were very welcoming and helpful. Breakfast was delicious and plentiful. Overall a great location and experience.

10

Sherry

Jul 15, 2025

·

Stayed 3 nights

The staff were all very friendly and helpful.

6

Cornelis

Aug 20, 2023

·

Stayed 3 nights

- after repeatedly asking to fix the faucet and toilet it was not fixed. - shower leaked - very small room - hostess was friendly (earlier checkin) - nice breakfast - great location

4

Hardyanti

Dec 9, 2023

·

Stayed 2 nights

Uncomfortable sofa bed. Dusty furniture. Hostile front desk staff. On the positive side, good breakfast spread and friendly cleaning staff during breakfast service.

10

Nicola

Nov 16, 2024

·

Stayed 1 night

Clean spacious room which met our needs. Staff were attentive. Breakfast was good with lots of choice and lovely fresh bakeries. Thanks for the stay.

4

Robert

May 6, 2025

·

Stayed 3 nights

We were placed in this hotel last minute from their sister hotel at tower bridge. We booked and paid weeks in advance but they emailed to swap us so late we were already traveling. This meant we were the wrong side of London for what we had planned which incurred additional travelling costs and alot more walking with an 8 year old. The room was very hot, despite complaining about the air conditioning nothing improved. The only thing we could do was leave the balcony door open at night, this was unsafe as other rooms had access to our balcony. When we first arrived they were only expecting 2 adults, so there was no bedding for our son, who then had to stay up late until someone eventually turned up with extra bedding and made his bed. Very disappointing hotel, especially their customer services, not having the decency to contact and warn us we were being transferred to a hotel we had not chosen. We could have saved money by staying at a cheaper hotel, one that appreciates our custom. Not what we expected from a Marriott.

10

Corlea

Apr 10, 2024

·

Stayed 3 nights

Staff was exceptional… friendly, attentive and extremely helpful. Claudia at reception made us feel at home

2

amy

Aug 29, 2023

·

Stayed 5 nights

They overbooked my room and had my family walk with all of our luggage to their sister hotel. It was upsetting that there was no compensation or even an upgrade for the inconvenience. I expected more from Marriott. The point of making a reservation is to have a room reserved. Not the best way to start the vacation I planned for months.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient for Tower Bridge and London Bridge with many nearby restaurants and shops; most guests find it safe and walkable. A few found it down a lane and farther from some central sights than expected.

Related guest reviews

10

Adriana

May 29, 2025

·

Stayed 2 nights

Great location

10

Arthur

Apr 14, 2024

·

Stayed 6 nights

This suites-type hotel on Bermondsey Street is a gem! It's a 15 minute walk to Tower Bridge. Street is quiet and largely out of busy tourist areas. Many excellent small local restaurants are very close by. The neighborhood is an interesting former leather-tanning district with a number of old commercial buildings now repurposed as apartments. The room had a good, well-equipped kitchen area. An excellent free breakfast including healthy options is included.

10

S

Jul 22, 2024

·

Stayed 5 nights

I loved the location. Bermondsey street was charming. London Bridge station was close to everything.

10

Sian

Oct 26, 2025

·

Stayed 2 nights

Great facilities and location

8

Scott

Apr 18, 2025

·

Stayed 4 nights

The deluxe 1 bedroom (2 queen) suite was perfect for my wife and 3 kids. Room was very spacious for a week stay in London. Staff was very friendly. A quick walk to Tower Bridge and some good restraunts in the area.

10

Alecia

Apr 20, 2025

·

Stayed 6 nights

Enjoyed our stay and very close to Tower Bridge.

10

Melanie

Mar 1, 2023

·

Stayed 4 nights

It feels like I’m home, very comfortable bed and with kitchen amenities. Close to Tube station, resto, coffee shops and Tower bridge.

10

DEBRA

Aug 8, 2024

·

Stayed 5 nights

I enjoying staying within walking distance to the tower, bus station, tube, the Strand and Borough Market. Also it was located near many dining options

10

Gillian

Nov 20, 2023

·

Stayed 2 nights

Great hotel in a great location

8

Marcella

Dec 5, 2024

·

Stayed 7 nights

The area was close to London Bridge Station yet in a quiet neighborhood. Staff was very friendly and I would stay here again.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for quality and variety, with free coffee noted by some. Drawbacks include peak-time crowding, occasional lukewarm items, and coffee machine delays.

Related guest reviews

10

Julia

Aug 15, 2025

·

Stayed 2 nights

I loved the hotel — very well located, clean, and equipped with everything you need. The breakfast was excellent and varied. 100% recommended.

8

Shinji

Feb 19, 2024

·

Stayed 6 nights

Breakfast included free coffee anytime. Rooms are enough big each.

10

Theresa

Jul 21, 2025

·

Stayed 1 night

Very nice staff and excellent breakfast.

6

Lisa

Aug 31, 2023

·

Stayed 10 nights

Not enough signage for property to be seen for transportation purposes. Not enough lighting at night. Some laundry facility machines did not work. My room air conditioning did not work, although maintenance very quickly brought into the room a portable air unit which did help somewhat. Breakfast was usually late being placed and only one coffee machine for the facility, and it did not work quite often. The staff were extremely helpful, respectful and always courteous and generous with their time.

10

Robert

Jun 11, 2023

·

Stayed 5 nights

The breakfast was very good but not so much tables to sit down to eat.

10

Harry

Apr 28, 2025

·

Stayed 7 nights

The staff were friendly and eager to please. The breakfast staff, in particular, were excellent. The food was, as well.

10

Mark

Aug 17, 2025

·

Stayed 3 nights

Good location. Breakfast was lovely every morning.

10

Sara

Aug 23, 2024

·

Stayed 4 nights

Breakfast is amazing, staff so friendly and accommodating

10

Karim

Oct 5, 2023

·

Stayed 7 nights

Great complementary breakfast Great service and staff

10

Julia

May 5, 2023

·

Stayed 1 night

Lovely hotel with amazing staff. We had a suite which was lovely but a bit on the small side for 3 adults if I’m honest. The hot breakfast was not great and not much choice, but the continental was amazing. Very well situated , in quiet safe area.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$189
February	$216
March	$260
April	$284
May	$298
June	$403
July	$396
August	$273
September	$368
October	$311
November	$311
December	$319

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5 $440
6 $246	7 $348	8 $542	9 $570	10 $415	11 $317	12 $388
13 $276	14 $433	15 $588	16 $637	17 $437	18 $334	19 $374
20 $270	21 $410	22 $641	23 $630	24 $379	25 $335	26 $426
27 $263	28 $399	29 $593	30 $597

Su	Mo	Tu	We	Th	Fr	Sa
				1 $369	2 $293	3 $431
4 $430	5 $375	6 $532	7 $532	8 $375	9 $342	10 $427
11 $431	12 $369	13 $562	14 $531	15 $356	16 $343	17 $396
18 $430	19 $276	20 $474	21 $464	22 $285	23 $263	24 $361
25 $215	26 $267	27 $422	28 $404	29 $242	30 $254	31 $296

Select dates to see prices and availability

Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Residence Inn by Marriott London Tower Bridge

Have a question?

Considering this hotel for your London trip?

Prices for upcoming dates