Holiday Inn Express Hotel & Suites Texarkana East by IHG

Facilities show recurring problems: the pool and hot tub are frequently closed or cold, gym equipment is often broken, and elevators or entry doors malfunction. Guests also reported missing pool towels.

Cleanliness is inconsistent, with repeated reports of musty odors, dirty carpets or bathrooms, and worn towels, though a few guests found rooms clean.

Rooms feel dated, with multiple reports of old or uncomfortable mattresses, small or outdated TVs, and issues with outlets, lighting, or in room AC; some suites are spacious and quiet with occasional views.

Many guests praise friendly, helpful staff, but operations can falter: long check in waits, overbooking or rooms not ready, and occasional rudeness or communication lapses were noted.

Location is convenient to the highway and generally quiet, with easy access to area routes; a few mentioned freeway proximity and some noted pleasant lake views.

Breakfast feedback is mixed: items like cinnamon rolls, juice, or pancake machines were often unavailable and selection felt limited, though some meals were good; a few noted a 7am start time felt late.