Is parking available at the hotel?

Nearby parking is available at a fee of GBP 32 per day, located approximately 4265 ft away and open 24 hours.

What type of breakfast is offered and what are the serving hours?

Continental breakfast is served for a fee of approximately GBP 15.95 per person. Serving hours are weekdays from 7:00 AM to 10:30 AM and weekends from 7:30 AM to 11:00 AM.

Are pets allowed at the property?

Pets are allowed in specific rooms only, with a fee of GBP 20 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Late check-out is available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and designated accessible facilities. However, specific details should be confirmed with the property prior to arrival.

What is the hotel's location in relation to key landmarks?

The hotel is centrally located in London, within a 15-minute walk of London City Hall and The Shard. It is 0.8 miles from the Tower of London and 0.9 miles from HMS Belfast.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Bermondsey Square Hotel - A Bespoke Hotel in London

Average nightly price at Bermondsey Square Hotel - A Bespoke Hotel by month, last 12 months (USD)
Month	Average price
January	$127
February	$130
March	$157
April	$173
May	$183
June	$213
July	$199
August	$151
September	$220
October	$196
November	$207
December	$198

What guests think

Across recent reviews of Bermondsey Square Hotel - A Bespoke Hotel, travellers praise the convenient Bermondsey location near Tower Bridge and London Bridge, friendly staff, and spacious rooms, while noting that parts of the property feel tired and dated.

Multiple guests mention maintenance and temperature-control issues, including occasional lift outages and unreliable air conditioning. Facilities are limited for some: no evening restaurant or bar and no on-site parking, though breakfast is available. Cleanliness feedback is mixed, from spotless stays to reports of mould, scuffed walls and worn furnishings. Best for travellers who want a simple base and can overlook aging interiors and occasional issues.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are limited: several reviews note no evening restaurant or bar and no on-site parking, and lift outages recur. Breakfast is available but amenities otherwise feel basic for the category.

Related guest reviews

6

David

Oct 12, 2025

·

Stayed 5 nights

I’ve stayed at this hotel on numerous occasions and continually reviews that the hotel needs refurbishing. Condition of hotel has noticeably deteriorated in the 16 months since my last stay. Technology now doesn’t work properly, lifts go out of service too regularly, rooms looking more and more shabby. Two saving graces are staff who are generally friendly and the location which is wonderful

10

Harry

May 27, 2024

·

Stayed 1 night

Parking is street parking (free on weekends) or ncp, no larking on site. Hotel decent and staff friendly.

4

Beboh

Apr 6, 2025

·

Stayed 4 nights

No microwave ion the hotel with the baby there is already an inconvenient and no parking be aware of congestion charges

10

David

Sep 8, 2025

·

Stayed 1 night

Excellent stay in a good location. Only negative is that the hotel does not have a bar

8

Maria

Feb 16, 2025

·

Stayed 3 nights

The room was a good size and comfortable but the hotel facilities are very basic and not what I would expect from a 4 star hotel. There is no bar or restaurant/room service at all expect for breakfast, which given this is a VIP property and is advertised as coming with 20% off food and drinks during the stay is misleading given we couldn’t even get any food or drink to use it on. I asked for ice one evening and was told it would be brought up to the room and it took over 30 mins so we couldn’t relax or get changed in the meantime. We then had a mandatory room service charge when we checked out which we weren’t informed about when booking or on hotels.com which isn’t good given the main service we had was poor.

10

Ian

Jul 23, 2025

·

Stayed 5 nights

This is a really nice hotel in a good area with plenty things around. It is an easy walk to both London Bridge and Tower Bridge. The hotel doesn’t have a bar or evening restaurant, however there are enough around.

8

Craig

Jul 11, 2023

·

Stayed 4 nights

Great staff. Breakfast options were tasty and served in a timely fashion. One of the two lifts is not operating. Our room was very comfortable. Friday evening meal when we arrived was not good. Multiple menu options were not available, and the food was overcooked.

8

L P

May 2, 2023

·

Stayed 2 nights

Loved where Hotel was situated. It was so near to the bus stops. So i didnt feel stuck. I did like the fact that one lift was out of order. I arrived at b2 on Saturday and at check out time on Monday, the lift was still out of order.

10

bob

May 16, 2023

·

Stayed 3 nights

The staff are very accommodating and friendly. The hotel is very clean and well maintained. They should make an effort to have their second elevator repaired. It has been out of service for a very long time. Also we were not aware that we received VIP benefits. Poorly communicated.

10

Scott

May 25, 2023

·

Stayed 3 nights

I liked the price point, it was tidy and in a quiet location but still close to all the main attractions of London. The lift was constantly breaking which was a bit of an issue

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is mixed: many guests found rooms clean, but repeated reports cite mould in bathrooms, scuffed or stained surfaces, and dust. Some maintenance-related grime adds to a tired feel.

Related guest reviews

2

LaEisha

Oct 25, 2025

·

Stayed 3 nights

I would not let a dog stay here. The service was terrible. Room was dirty and unkept. Blinds had holes in them and the bed was extremely uncomfortable. Not to mention they hotel gave authorization for a maintenance person to access my room without me knowing while the dnd sign was on the outside of my room.

8

Michelle

Jul 20, 2025

·

Stayed 1 night

At check in the staff were extremely helpful. The room was spacious but lighting was poor especially as the hair and make up area light didnt work so we had to use one of the bedside lamps. Bathroom was spacious and the shower was wonderful but the paintwork in the bathroom was chipped and the shower seals needed cleaning as they were grubby. Free wifi was a plus!

10

David

Sep 28, 2025

·

Stayed 1 night

Great fast check in.... Nice area....lively but not noisey....very clean

6

Pamela

Sep 8, 2024

·

Stayed 1 night

Mold all over the shower. Old, stained carpet. Dirty, scuffed walls that need painting. Even though the room was ready at 1:00, they charged me an extra £20 to use it before 3:00. I wish I stayed elsewhere.

4

haddad

May 9, 2025

·

Stayed 4 nights

The room AC was very poor and it was very hot, the shower was all mouldy (head and ceiling), and the facilities were very poor. Very hot in the common areas with limited AC in hot weather makes it impossible to even relax.

6

Szolomija

Nov 5, 2025

·

Stayed 1 night

The hotel is very run down and in need of renovation. The room was quite dirty. The location is brilliant

8

Pam

Apr 6, 2025

·

Stayed 1 night

It was a great location and the staff was friendly and helpful. The room was not as clean as it should have been. There was a thick layer of dust on the bedside lamp

10

Robert

Nov 19, 2025

·

Stayed 1 night

Clean and comfy hotel

6

Tabea

Jan 7, 2025

·

Stayed 5 nights

The hotel was ok but did not deserve four stars but rather three. There was mold in the bathroom and large stains on the floor. It wasn’t possible to let fresh air in but only to work the AC which resulted in very bad air in both the bathroom and bedroom. The breakfast was good, not great, but one could order omelettes and there was fresh fruit which was great. The coffee was acceptable. The staff was very nice. There was coffee and tea bags in the room plus cookies and two water bottles that were free and got replenished every day if consumed. The bed was very uncomfortable and rather felt like a sleeping couch than an actual bed. We believe that the sheets must have contained some synthetic fabric as the body always felt very sweaty underneath (or it was the missing fresh air due to being unable to open the windows). Taken together, we’d not recommend the hotel for the price it was offered. However, we would neither say it was a terrible experience - it was just an acceptable experience and there were some nice parts about it but since it showed to be a four star hotel on Expedia, we expected a four star standard which it only fulfilled in some parts but mostly not.

8

David

May 13, 2024

·

Stayed 4 nights

Hotel is in great location in London. Staff very accommodating with my early arrival after 26 hours flying and allocated a room as soon as possible. This was greatly appreciated. Hotel is in generally good condition but I found some mould on the ceiling of my shower which needs to be remedied. Breakfast selection good

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious and comfortable for London, but decor is dated with limited storage and poor lighting in places. Guests also report corridor noise and inconsistent temperature control; some layouts feel impractical (e.g., shared terraces or steps).

Related guest reviews

8

Edward

May 4, 2025

·

Stayed 4 nights

This hotel must have been lovely ten years ago. Looking tatty and very well-used now. Still comfortable, rooms still big and airy and it felt safe. A lick of paint and replacing the fittings would make a huge difference. Also not ideal for transport links but the local area is very nice.

6

Carolyn

Aug 21, 2024

·

Stayed 2 nights

Room was quite dated, and bathroom needed upgrading. It was clean, as best could be done when work needs doing. Bed comfortable, quiet. Very poor lighting in the room, nearest plug to the mirror was under the TV stand, had to push the sofa bed out of the way to get to it. Don't expect a traditional 'full english' no pork products, but plenty of alternatives and loads of choices. All the staff were friendly and welcoming

4

Donato

Aug 28, 2025

·

Stayed 5 nights

The room was really uncomfortable (one chair only, two only hangers, no wardrobe). Breakfasts were fine and the personnel in the hotel is really helpful, the problem is only related to the rooms!

6

Joe

Mar 17, 2025

·

Stayed 2 nights

Rooms were too warm and difficult to get the temperature correct for comfort.

8

Zoe

Feb 22, 2025

·

Stayed 1 night

Really lovely hotel, great views of the shard and London skyline. Huge room with comfy beds. Only issue was shower was boiling hot and wouldn’t fully turn off

6

Raizza

Jun 1, 2025

·

Stayed 1 night

Room was good size and clean. Location was close to london bridge. Only thing we didnt like is you could hear every door that is being slammed when goin in and out of rooms.

6

Simone

Oct 13, 2024

·

Stayed 2 nights

Great location. Very convenient. Room was very dated. Needed painting and a refresh

8

Chris

Oct 12, 2024

·

Stayed 3 nights

this is the second time we have stayed at the hotel as we like the location about 15 walk from London Bridge Station but close to lots of cafes, bars and restaurants. Our room a Superior Twin was very nice but somewhat impractical. Little or no storage space, just two small hanging rails and a high up shelf to put some clothes on. Also what is probably considered to be mood lighting means the room is very dark of an evening

10

Mudhu

Aug 3, 2025

·

Stayed 2 nights

Great location in Bermondsey. Not far from London Bridge station. Staff were very friendly. The room was great - working AC and the bed was super comfortable. The interior could do with a bit of a refurbish, but I can’t complain because everything was in working order. I would stay here again!

6

David

Nov 17, 2024

·

Stayed 2 nights

Worn out room (damaged paint and furniture, shower door doesn't close properly, etc.) The photos are flattering. Breakfast is expensive but mediocre. There's a Sainsbury Local next door, which is a better option for basic breakfast items. The nearby WatchHouse cafe is often busy but has excellent coffee and light breakfast. Convenient to many restaurants on Bermondsey St. Bus stop is right outside, though a bit far to tube stations. Quiet room, comfortable bed, good workspace in the room, helpful and friendly staff. Note that the terrace rooms have a shared terrace, not private. Acceptable if you need to stay in the area and can get a good price on the room (and skip the breakfast).

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AI-generated summary based on recent guest reviews

Service

Service is frequently described as friendly and helpful, with staff accommodating early check-ins and resolving minor issues. However, responsiveness can be inconsistent, with reports of unresolved maintenance problems and confusion or disputes around charges.

Related guest reviews

10

Hilda

Oct 15, 2024

·

Stayed 3 nights

The manager really cares about the customers. Thank you very much because after small issue he did the best for us so we could enjoy a happy weekend at the hotel

2

LaEisha

Oct 25, 2025

·

Stayed 3 nights

I would not let a dog stay here. The service was terrible. Room was dirty and unkept. Blinds had holes in them and the bed was extremely uncomfortable. Not to mention they hotel gave authorization for a maintenance person to access my room without me knowing while the dnd sign was on the outside of my room.

10

Keith

May 9, 2025

·

Stayed 3 nights

Staff are great and very helpful, will definitely be back!

4

Ross

Oct 22, 2024

·

Stayed 5 nights

Tv did not work for our entire stay. Staff did nothing despite multiple escalations

10

Melanie

May 5, 2025

·

Stayed 1 night

Fantastic helpful staff, gorgeous clean comfortable rooms. Fantastic bed. Lovely bathrooms. Wish i could have stayed longer.

4

Lura

Jun 1, 2025

·

Stayed 3 nights

The air conditioner was not working in our room for the duration of our stay. When reported, the front reception said they would have it looked at. No one ever came and the front desk did not communicate. When speaking with other guests, they commented that the air in their rooms was so cold that they had to turn it down. Our room was stagnant and sticky the entire stay. It was reported 4 times. On the last day I was told that maintenance was off the past two days, basically meaning that they were not truthful when they said they would get them to look at it.

8

Jack

Feb 23, 2025

·

Stayed 1 night

Good stay, but receptionist was challenging, made checkin a lot more difficult as she did not understand me when I would say something. I would have to repeat everything twice.

6

matthew

Aug 29, 2023

·

Stayed 2 nights

Really well situated for easy walking access to London attractions. Club room booked was small but comfortable. Absolutely no knowledge of Hotels.com VIP rewards programme on check in - when generally asked about this and whether a room upgrade was available as per booking, I was informed no, as I’d already got a good booking rate. No booked VIP benefits applied and a small housekeeping ‘surcharge’ added to second night care on check out left a slightly bad taste on what was an otherwise good hotel experience.

6

Don

Jun 6, 2025

·

Stayed 3 nights

Location good. Close to London Bridge and Burroughs Market. There is a Sainbury market across the plaza. I was charged twice for a uk adapter and they refuse to correct the error or provide the correct receipt.

10

claire

Aug 19, 2025

·

Stayed 2 nights

As always . A great stay at this hotel. Staff are always welcoming , nothing too much trouble . Great location for us . We will be back soon hopefully

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AI-generated summary based on recent guest reviews

Location

Location draws consistent praise: a quiet Bermondsey setting with plenty of dining and an easy walk to Tower Bridge, Borough Market and London Bridge. Note it is about a 10–15 minute walk to the Underground, though buses are close by.

Related guest reviews

8

Alison

Aug 11, 2025

·

Stayed 2 nights

Great location and easy walking distance to tubr , markets , tower bridge , food and drink options , friendly staff with easy check in and out , room perhaps a little tired although clean and great size . Slight concern was small step into the bathroom which after 3 trips and almost injuring myself we put a white towel down to highlight it and avoid any further accidents

10

Galina

Aug 30, 2025

·

Stayed 4 nights

A bit far from the underground.

8

Jimmy

Sep 8, 2025

·

Stayed 4 nights

Good location with a fairly short walk from london brigde metro station. lots of nice restaurants nearby.

10

Christina

Nov 24, 2025

·

Stayed 2 nights

Lovely big room. Great location

10

Kathryn

Jul 31, 2023

·

Stayed 2 nights

We stayed for 2 nights based on many other positive reviews. The hotel charged £10 more than stated on the booking, they said this was Hotels dot com adding a discretionary charge for service but the bill said service was included so that was frustrating especially when you search around for best value. The location is good, its in a nice area with a urban vibe nearby, lots of lovely coffee shops and bars/restaurants. It was a mile to the nearest tube station. We are fit and walk a lot but this did become a bit tiring because it was around 30-40mins to get into central london, 15mins walk and 25mins tube. The room itself was spacious and had everything we needed, good wifi, heated towel rail, air con, coffee/tea and a fridge. The bed was quite hard, but the bedding was warm and and comfortable and the curtains blacked out the light well. We paid extra for breakfast to be included but this was only for the breads, cereals and cold breakfasts, cooked breakfast cost more which was a shame but the choice was good nonetheless and the breakfast area was nice. All the staff were friendly throughout yhe hotel and the environment in the hotel was relaxed. We would stay again because the hotel offered larger rooms than in central london for a better price. There were no disturbances from outside or other rooms so this this was really great for a London hotel too.

10

Simon

Jun 9, 2025

·

Stayed 1 night

Great find close to London Bridge

10

Kristoffer

Nov 26, 2025

·

Stayed 3 nights

Nice room, nice staff, great location.

8

Lisa

Jan 15, 2025

·

Stayed 7 nights

It was very close to many walkable sites and activities.

8

Xueke

Jun 9, 2025

·

Stayed 2 nights

Great location in a lively neighbourhood with plenty of dining options nearby.

8

James

Mar 9, 2025

·

Stayed 7 nights

Its location is perfect for someone visiting London.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often rated good with plenty of choice, though some call it basic, note that cooked items cost extra, or that pork isn’t served. There is no evening restaurant or bar on site.

Related guest reviews

10

Peter

Mar 31, 2025

·

Stayed 3 nights

Friendly, helpful staff on site. Bright and clean accommodation. Well placed for public transit. Tower Bridge iand the Shard within walking distance. Excellent breakfast with a large selection of fresh fruit, juice, hot and ready eggs, bacon, hasbrowns, beans, omelettes available, cereals, breads, muffins, croissants, yogurt, cappuccino. Local eateries close by.

10

Max

Jul 13, 2025

·

Stayed 2 nights

Lovely stay for a couple of nights. Great breakfast, smart room, very clean, friendly staff, nice location. Will definitely be back next time we are in London.

6

Carolyn

Aug 21, 2024

·

Stayed 2 nights

Room was quite dated, and bathroom needed upgrading. It was clean, as best could be done when work needs doing. Bed comfortable, quiet. Very poor lighting in the room, nearest plug to the mirror was under the TV stand, had to push the sofa bed out of the way to get to it. Don't expect a traditional 'full english' no pork products, but plenty of alternatives and loads of choices. All the staff were friendly and welcoming

10

David

Sep 8, 2025

·

Stayed 1 night

Excellent stay in a good location. Only negative is that the hotel does not have a bar

10

Kathryn

Jul 31, 2023

·

Stayed 2 nights

We stayed for 2 nights based on many other positive reviews. The hotel charged £10 more than stated on the booking, they said this was Hotels dot com adding a discretionary charge for service but the bill said service was included so that was frustrating especially when you search around for best value. The location is good, its in a nice area with a urban vibe nearby, lots of lovely coffee shops and bars/restaurants. It was a mile to the nearest tube station. We are fit and walk a lot but this did become a bit tiring because it was around 30-40mins to get into central london, 15mins walk and 25mins tube. The room itself was spacious and had everything we needed, good wifi, heated towel rail, air con, coffee/tea and a fridge. The bed was quite hard, but the bedding was warm and and comfortable and the curtains blacked out the light well. We paid extra for breakfast to be included but this was only for the breads, cereals and cold breakfasts, cooked breakfast cost more which was a shame but the choice was good nonetheless and the breakfast area was nice. All the staff were friendly throughout yhe hotel and the environment in the hotel was relaxed. We would stay again because the hotel offered larger rooms than in central london for a better price. There were no disturbances from outside or other rooms so this this was really great for a London hotel too.

10

Ian

Jul 23, 2025

·

Stayed 5 nights

This is a really nice hotel in a good area with plenty things around. It is an easy walk to both London Bridge and Tower Bridge. The hotel doesn’t have a bar or evening restaurant, however there are enough around.

8

amanda

Nov 22, 2025

·

Stayed 3 nights

Great location, very nice room, breakfast was very nice, good variety. Staff friendly. Although I was greatly disappointed during breakfast which is self service. The lady who was employed in the dining room was extremely inefficient at her job, the cereal was not stocked up, bread had not been replaced, simple touches that were essential at breakfast, she really couldn’t be bothered. She was there two mornings, our last morning there was a different girl working who was excellent at her job. Very disappointing when staff can’t be bothered.

8

Stefannie

May 25, 2024

·

Stayed 4 nights

Good location. Good hotel overall but could use a bit of a refresh. Great breakfast.

10

Yan Rong

May 10, 2024

·

Stayed 7 nights

Very good staying in this hotel! Close to everywhere. Nice breakfast. Very helpful, nice and friendly staff. For sure we will be back again! Thanks!

6

David

Nov 17, 2024

·

Stayed 2 nights

Worn out room (damaged paint and furniture, shower door doesn't close properly, etc.) The photos are flattering. Breakfast is expensive but mediocre. There's a Sainsbury Local next door, which is a better option for basic breakfast items. The nearby WatchHouse cafe is often busy but has excellent coffee and light breakfast. Convenient to many restaurants on Bermondsey St. Bus stop is right outside, though a bit far to tube stations. Quiet room, comfortable bed, good workspace in the room, helpful and friendly staff. Note that the terrace rooms have a shared terrace, not private. Acceptable if you need to stay in the area and can get a good price on the room (and skip the breakfast).

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $140	2 $279	3 $365	4 $355	5 $247	6 $216	7 $223
8 $142	9 $233	10 $330	11 $331	12 $223	13 $197	14 $254
15 $143	16 $232	17 $329	18 $333	19 $229	20 $214	21 $258
22 $144	23 $197	24 $326	25 $304	26 $234	27 $240	28 $297
29 $170	30 $225

Bermondsey Square Hotel - A Bespoke Hotel

Prices for Bermondsey Square Hotel - A Bespoke Hotel

Monthly average prices

About this property

Location

Room options

Club Double Room

Family Room

Superior Room

Premium Double Room, 1 King Bed, Balcony, City View

Superior Twin Room

Double Room (With Terrace)

Guest reviews of Bermondsey Square Hotel - A Bespoke Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Bermondsey Square Hotel - A Bespoke Hotel

Considering this hotel for your London trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23 $226	24 $215
25 $155	26 $157	27 $226	28 $208	29 $148	30 $157	31 $167