Name: El Dorado Casitas Royale, All & More Inclusive - Adults Only
Address: Km 45, Carretera Cancun - Tulum, Riviera Maya, Playa del Carmen, Quintana Roo, Mexico
Rating: 8.42

Guest reviews

8.4

Very good

Based on 93 verified reviews

Who stays here?

Business

1%

Couple

84%

Family

5%

Group

7%

Solo

1%

What guests think

AI-generated summary based on recent guest reviews

At El Dorado Casitas Royale, All & More Inclusive - Adults Only, travelers frequently praise the beautiful, expansive grounds and consistently friendly staff, while noting mixed experiences with room maintenance and management responsiveness across an otherwise relaxing, amenities-driven adults-only escape.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Aaron

3 weeks ago

·

Stayed 7 nights

Wonderful staff, food was great! Room was awesome. Any needs we had they were happy to accommodate!

2

BEROTIE

24 Jan 2026

·

Stayed 4 nights

Room had cockroaches

8

Ilona

12 Jan 2026

·

Stayed 7 nights

Room was very clean, staff was overall very friendly and helpful. Main reasons why we could not rate the resort higher was related to the inability to make restaurant reservations for the first few night with no option to take care of it in advance as well as inconsistencies with room supplies in regard to coffee and snacks.

10

lumumba

10 Jan 2026

·

Stayed 4 nights

I love the casitas, and the resort. The nye party was awesome and will definitely come back. If there was annoyance, it would be people claiming pool loungers at 7am (with books and towels) and never using them.

10

Victoria

28 Dec 2025

·

Stayed 5 nights

Amazing stay, staff was so friendly, resort was very well maintained, food was delicious, room was beautiful and spacious, spa was incredible

Km 45, Carretera Cancun - Tulum, Riviera Maya

Location

Located in Playa del Carmen, El Dorado Casitas Royale, All & More Inclusive - Adults Only is within a 10-minute drive of Playa Paraiso Golf Course and Dr. Alfredo Barrera Marin Botanical Garden. This all-inclusive hotel is 3.6 mi (5.9 km) from Nicklaus Design Golf Course and 4.4 mi (7.1 km) from Paradise Beach.

Playa Paraiso Golf Course(3 Miles)

Cirque du Soleil Boutique at Vidanta Riviera Maya(3.4 Miles)

Nicklaus Design Golf Course(3.6 Miles)

Paradise Beach(4.4 Miles)

Dr. Alfredo Barrera Marin Botanical Garden(4.4 Miles)

Sanctuary of Hope and Time Capsule(4.4 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free valet parking is available on-site for guests.

A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

No pets and no service animals are allowed at this property.

Check-in begins at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may incur additional charges and should be requested in advance.

A roundtrip airport shuttle is provided for a surcharge and is available 24 hours. Guests must contact the property 72 hours prior to arrival to arrange pick-up.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and bathrooms.

The property is located in Playa del Carmen, within a 10-minute drive of Playa Paraiso Golf Course and Dr. Alfredo Barrera Marin Botanical Garden. It is approximately 3.6 mi from Nicklaus Design Golf Course and 4.4 mi from Paradise Beach.

Yes, the property features 14 outdoor pools, including a seasonal outdoor pool. The operational hours may vary.

Guests under 18 years old are not permitted at this adults-only property.

The property does not provide cribs or extra beds. Guests should confirm any special requests prior to arrival.

El Dorado Casitas Royale, All & More Inclusive - Adults Only

Amenities

Property description

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