Name: Candlewood Suites Buffalo Amherst, NY
Address: 20 Flint Road, Buffalo, New York, US
Price range: US$100–US$365 per night
Rating: 8.33

What guests think

Candlewood Suites Buffalo Amherst by IHG draws praise for its convenient location near the University at Buffalo and its spacious, kitchenette-equipped suites, with many guests enjoying quiet stays and good value for longer visits.

Cleanliness feedback is mixed: many find rooms and suites tidy, but others report bathroom issues, lingering odors, and housekeeping limited to weekly service on longer stays. Service is often friendly and accommodating, though some guests encountered unattended or unresponsive front-desk periods, strict 3 pm check-in, and occasional reservation or room type mix-ups. Facilities suit extended stays with in-room kitchens, free laundry, a small fitness room, and lobby coffee, but there is no breakfast; a few reviews note elevator outages, renovations, and unease about the neighboring property at night. Overall, expect a practical, value-focused stay in roomy suites suited to self-sufficient travelers.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Useful for longer stays with free laundry, lobby coffee, and a small fitness room; parking is convenient. Some reviews mention elevator outages and ongoing room renovations.

Related guest reviews

10

Melody

4 Apr 2025

·

Stayed 3 nights

Easy access to main roads, shopping and restaurants. Efficient friendly staff, quiet, clean spacious suite with adequate appliances, dinerware and utensils. Convenient parking.

10

yarissa

18 Mar 2025

·

Stayed 2 nights

Free laundry and free complimentsry coffee

8

Robert

17 Oct 2023

·

Stayed 1 night

Nice, pet-friendly room with kitchenette. Good grounds for pet-relief. No pool, but used fitness room, which was better than average. Probably wouldn't repeat.

8

Diana

11 Aug 2025

·

Stayed 9 nights

The Hotel was convenient, close to supermarkets and shopping centers. Gym and laundry facility within the hotel excellent

8

Ryan

21 Feb 2025

·

Stayed 1 night

Elevator didn’t work but kind staff and great facility otherwise

10

Tracey

12 Jul 2024

·

Stayed 13 nights

We had a really good 2 week stay at the Candlewood Suites. It’s a low-frill, affordable place to stay. Conveniently located, with some amenities (gym,laundry). The folks working the front desk were very friendly and accommodating. Parking was easy.

4

Alejandra

22 Feb 2025

·

Stayed 2 nights

People hang out in the hallway not clean elevator not working tub leaking

8

Yara

16 Jul 2025

·

Stayed 2 nights

Great hotel & exceptional service at front desk. Not full service but good if you don’t need that. Just complimentary basic coffee in lobby which is fine (not breakfast) & Kitchenette came in handy, but food scent can linger in room. Great place for the price and close to Univ of Buffalo (North Campus).

10

Michael

4 Apr 2025

·

Stayed 6 nights

Staff is on point. Clean. Free laundry. No issues

10

ulrike

14 Jul 2025

·

Stayed 1 night

We liked that we could have a drink and chat outside of the patio.

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Cleanliness

Cleanliness is mixed: many found rooms and linens clean, but others reported dirty bathrooms or dishes, lingering odors, and limited housekeeping (weekly) during extended stays.

Related guest reviews

6

james

16 Aug 2025

·

Stayed 12 nights

The room was nice, the staff was very friendly, but.....they only cleaned the room once a week.....I stayed there 12 nights. Had to go down to the front desk to get clean towels. Ran out of toilet paper twice. The place just wasn't managed very well.

2

Harshil

24 Sept 2025

·

Stayed 2 nights

All the vessels were dirty and the floor and carpet were not clean and sticky. Also both were very old and the AC smelled.

6

shaquana

25 Aug 2024

·

Stayed 1 night

It appeared clean I noticed after I slept on the bedding there were stains on it on the side I didnt sleep on. Specks of hair were in bathroom. Other than it was safe. Also be careful I got a ticket in their parking lot.

4

Jamie

24 Aug 2024

·

Stayed 1 night

The bathroom needs updating. It was not cleaned properly. Dirt in corners on the floor. Would not stay here again.

10

Hudson

31 Aug 2025

·

Stayed 1 night

Very nice , quiet and clean place. Very helpful staff

2

Mara

30 Jun 2024

·

Stayed 3 nights

Not satisfied. Very dirty

4

Leiwanqiu

17 Aug 2024

·

Stayed 1 night

Not very clean for the bathroom

6

Carmen

22 Sept 2024

·

Stayed 1 night

The room is not that clean and it needs updating

10

Orval

17 Jul 2025

·

Stayed 1 night

Very nice staff. Easy to find. Very clean. Updated and modern. Not an old/renovated property.

4

Joseph

5 Oct 2025

·

Stayed 3 nights

Room had used towels hanging on back of bathroom door when we first checked in. Also had to ask for more towels since there were not enough. Out of hand soap…hand to ask twice before it got refilled. Lastly, had to leave the window open for a bad smell in the room

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Rooms

Suites are spacious and comfortable with full kitchenettes, and some have been renovated. However, guests noted maintenance and comfort issues such as TV or remote failures, HVAC performance/design problems, and occasional noise; one stay cited a prolonged WiFi outage.

Related guest reviews

8

Russell

12 Feb 2025

·

Stayed 3 nights

Candlewood Suites a nice stay for a quick weekend trip to WNY/Buffalo. It is conveniently located near major routes and easily accessible Free coffee 24/7, a convenient snack shop, and GE microwaves in the room. The staff was very friendly and helpful. The one drawback - the wifi was out my entire 4 day stay. I was able find work arounds and it was the weekend so it wasn't critical for me. Weekdays would have been more of a problem. Things happen. Wifi goes down, but this was a long outage.

4

Peter

28 Jul 2025

·

Stayed 7 nights

The bed was comfortable but the couch and chair were horrific.

8

Mei Yi

23 Sept 2024

·

Stayed 1 night

The room was clean and spacious. However, it was a bit noisy and it would be great if the wind from air conditioner could be directed away from the bed.

10

kathleen

20 Jun 2024

·

Stayed 7 nights

We were in a renovated room and it was very nice. Location was good and price was also good

10

Howard

14 Jun 2025

·

Stayed 7 nights

The front desk manager and staff were friendly, helpful, and answered many questions. The cleaning staff were very helpful too. The bedding and bathroom linens were fresh, clean, and fluffy. The bedroom was very comfortable and spacious. The living area, sofa, recliner, bar stools, and computer swivel chair were clean and comfortable. The kitchen was clean and a generous size, I could accomplish a lot, and my stay was relaxing and productive.

10

Jeanette

22 Nov 2024

·

Stayed 1 night

I knocked out 1 star from my review The tv remote was not working in the room.

10

April

17 Sept 2024

·

Stayed 1 night

This was just a quick overnight stop over on our way to Canada but we enjoyed how comfortable and roomy everything was. We had a full size refrigerator in our room, a desk with two comfortable chairs and even a toaster. We slept so well. Everything was perfect!

10

Alex

9 Jul 2024

·

Stayed 1 night

Newly renovated rooms, with great amenities - stocked kitchenette with fridge and freezer and pots. Really nice spot.

8

Alex

7 Dec 2024

·

Stayed 1 night

Nice clean spot to rest your head, great to have kitchenette with dishes, cutlery etc. second stay here this year and won't hesitate to return. Our TV didn't work though. Didn't stay long enough to get it addressed, but that was a little annoying.

6

Rebecca

13 Jul 2025

·

Stayed 1 night

We came to the hotel to get relief from the extreme heat and reserved a 1 bedroom suite. The air conditioner was in the main living room, there was not anything in the bedroom. The design of the room was that they put a hole in the wall near the AC unit in the living room and screwed a vent cover on each side of the wall that went from the living room to the bedroom, which was a terrible design. The coolness only dripped into the bedroom, so we had to leave the bedroom door open (which was a problem for my autistic daughter who needed the door closed). Even with the door open the coolness was limited and made it difficult to sleep. The overall hotel was clean, the employee we encountered was nice and helpful. The room was comfortable, except for the heat.

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Service

Staff are frequently described as friendly and accommodating, with several examples of going above and beyond. Still, some guests faced unattended phones or desks, strict 3 pm check in, and occasional reservation or room type mistakes.

Related guest reviews

4

Rene

3 Feb 2025

·

Stayed 1 night

Front desk person on at 9 pm was not very interested in doing her job. It wasn't busy but she was unwilling to book an additional night, - Told me to get the morning staff to do it. This is the reason I went to a different hotel the next night. Front desk = sales. Not willing to make a sale, what are you doing there? - go work somewhere else....

10

raj

7 Feb 2025

·

Stayed 1 night

I was actually very surprised. Yup. I am a VERY HIGH status with another TOP 2 HOTEL BRAND and I must admit this place exceeded even some of the other hotels best regular rooms. Because of where I had my appointments today, this hotel was in closer proximity than where I usually stay in buffalo. The Host Nathan was very professional and helpful. I did tell.him I was quite satisfied with this place. So I strongly recommend staying here.

10

Hudson

31 Aug 2025

·

Stayed 1 night

Very nice , quiet and clean place. Very helpful staff

10

Jasmeet

1 Dec 2024

·

Stayed 2 nights

Exceptional staff

10

Donald

26 May 2025

·

Stayed 2 nights

My only regret was using Expedia to book the room. The Hotel was great. I made a mistake while booking and Expedia wouldn't let me fix it. The Hotel was understanding and worked with me.

10

Johanny

27 Jul 2025

·

Stayed 2 nights

I enjoyed the fact that the property was generally clean with no smell of smoke inside. Check-in and check-out were smooth. The staff, especially Shaniya, were very helpful. Thank you!

6

Jennifer

2 Mar 2025

·

Stayed 2 nights

The lobby and room were clean. But there was often no one at the front desk. At night when it was dark out anyone could walk right into the lobby without needing a key card. And while it’s next to a couple other hotels, it’s also next to a motel that has windows boarded up. Not sure if it’s even in business. One night a man was sprawled out in a chair in the lobby asleep. I didn’t feel safe as a solo female.

6

Angela

28 Oct 2024

·

Stayed 1 night

We came back from dinner, and before heading upstairs to our room, we asked that extra blankets/sheets and pillows were available for the pull out couch and was told yes.. we got in our room and settled in, got ready for bed. Starting looking for the blanket/sheets and pillows and found a pillow in bedroom on floor beside chair and random pillow case in front closet.. so we called downstairs (called 4 times- kept going to out voicemail) finally on the 5th try someone answered- we asked about the linen and was told to check the couch - we opened it up and it was completly bare - she then advised us " okay well we have them here at the desk.." i answered " oh we have to come down and get it???..." Yes - well had to get changed to go down and get our blanket and linens.. not what i expected, any other hotel would have brought up missing items to the room.. not great service 😕

10

Mohammad

21 Jul 2025

·

Stayed 1 night

I have left my laptop there. The hotel authority took care of it & sent it back to me. Thank you team.

10

Brooke

3 Nov 2025

·

Stayed 1 night

Pet friendly Staff was wonderful

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Location

Very convenient for University at Buffalo, highways, shopping, restaurants, and the airport, and a practical base for Niagara Falls. A few guests felt uneasy about the adjacent Red Roof Inn and lobby access at night.

Related guest reviews

8

Rochelle Ann

16 Apr 2024

·

Stayed 7 nights

Candlewood Suites was fine but it was next to Red Roof Inn which had families that appeared to be living full time. Clothes were hanging outside, a lot of noise from kids playing in the parking lot. In a corner adjacent to Candlewood it looked like a homeless encampment.

10

Tak

10 Aug 2024

·

Stayed 1 night

The room was clean and spacious. It is conveniently located to all kinds of food options and highway. It was literally 5 minutes away from UB north campus where I needed to go with my daughter.

10

Jeffrey

22 Jul 2025

·

Stayed 2 nights

Close to many fun restaurants, Niagara Falls, and Buffalo airport. Perfect hotel for a quick stay.

8

Diana

11 Aug 2025

·

Stayed 9 nights

The Hotel was convenient, close to supermarkets and shopping centers. Gym and laundry facility within the hotel excellent

10

Mary Elizabet

21 Mar 2025

·

Stayed 2 nights

Great location, great price

8

Christine

20 Jul 2024

·

Stayed 1 night

The location of this hotel is fantastic! I travelled alone and felt very safe. The room was very clean and comfortable.

10

Eric

30 Aug 2025

·

Stayed 3 nights

It is very close to university of Buffalo

10

Paul

28 Jul 2024

·

Stayed 1 night

Nice location close to the university and restaurants and shopping. Will definitely return.

8

Jill

20 Oct 2024

·

Stayed 2 nights

Lobby and rooms were clean. Front desk was polite and helpful. Very convenient to UB Flint road entrance. Right behind this hotel however is the Red Roof Inn which really brings down the property value. I don’t know if people live there or not but we saw laundry hanging on the balcony and some sketchy looking activity. Otherwise this hotel is good. I love the fact that the rooms have kitchenettes and refrigerators. Would stay here again.

10

Jacqueline

2 Dec 2024

·

Stayed 1 night

Was a bit reluctant about staying here as I had never stayed at a Candlewood hotel. To my surprise it was a very nice place, clean, convenient to airport, shopping, and not far from Highmark Stadium. They even let us check in a bit early, which was very helpful. Will definitely stay again.

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Dining

There is no breakfast or on site restaurant; free coffee and a small pantry are available, and in room kitchens support self catering. Opinions on coffee quality vary.

Related guest reviews

8

Russell

12 Feb 2025

·

Stayed 3 nights

Candlewood Suites a nice stay for a quick weekend trip to WNY/Buffalo. It is conveniently located near major routes and easily accessible Free coffee 24/7, a convenient snack shop, and GE microwaves in the room. The staff was very friendly and helpful. The one drawback - the wifi was out my entire 4 day stay. I was able find work arounds and it was the weekend so it wasn't critical for me. Weekdays would have been more of a problem. Things happen. Wifi goes down, but this was a long outage.

10

yarissa

18 Mar 2025

·

Stayed 2 nights

Free laundry and free complimentsry coffee

2

Lucy

9 Jul 2023

·

Stayed 2 nights

No dining, no shuttle, terrible coffee. Nothing nearby.

8

adriana

13 Jan 2023

·

Stayed 19,342 nights

For a long stay, it is very good with small kitchen, frige, dishwasher. The chair coach that extends is great to have a quiet time and watch TV. To be able to borrow movies and devices from lobby is great. there is no restaurant in the hotel but small booth to get frozen stuff and free coffee. Area has some businesses and the University campus just walking distance

10

Nam

14 Mar 2025

·

Stayed 1 night

Staff were very friendly and parking is free. The suites are nice , with the kitchenette. But the sofa bed is very uncomfortable... Costa coffee was a nice bonus too.

10

Don

3 Mar 2025

·

Stayed 2 nights

I did not like there was no breakfast provided.

8

Sylvain

10 Mar 2025

·

Stayed 1 night

Overall a great stay, I wish there was continent breakfast offered.

10

Angela

18 Jun 2025

·

Stayed 2 nights

Stayed here 2 nights so that we could spend a day at Niagara Falls as we traveled east for mountain biking. The kitchenette was well equipped for our needs to cook our own meals.

8

Yara

16 Jul 2025

·

Stayed 2 nights

Great hotel & exceptional service at front desk. Not full service but good if you don’t need that. Just complimentary basic coffee in lobby which is fine (not breakfast) & Kitchenette came in handy, but food scent can linger in room. Great place for the price and close to Univ of Buffalo (North Campus).

8

Raghu

6 Aug 2023

·

Stayed 1 night

cafetaria with free breakfast would have been better

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$112
February	US$102
March	US$139
April	US$121
May	US$143
June	US$168
July	US$193
August	US$194
September	US$144
October	US$147
November	US$134
December	US$119

Su	Mo	Tu	We	Th	Fr	Sa
1 $187	2 $103	3 $150	4 $127	5 $124	6 $226	7 $203
8 $138	9 $131	10 $149	11 $153	12 $149	13 $118	14 $118
15 $125	16 $115	17 $118	18 $119	19 $128	20 $244	21
22 $158	23 $105	24 $121	25 $252	26	27 $118	28 $118
29 $116	30 $100

Candlewood Suites Buffalo Amherst, NY

Prices for Candlewood Suites Buffalo Amherst, NY

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom, Accessible

Studio Suite, 1 Queen Bed, Accessible

Studio Suite

Suite, 1 Bedroom

Studio Suite, 1 Queen Bed

Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds, Accessible (Mobility)

Studio Suite, 2 Queen Beds, Accessible (Mobility, Access Tub)

Guest reviews of Candlewood Suites Buffalo Amherst, NY

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25 $123	26 $145	27 $135	28 $135	29 $189	30 $247	31 $365